Since upgrading to ios 5, some apps wont update and I can't remove them by syncing, since upgrading to ios 5, some apps wont update and I can't remove them by syncing
I have the latest IOS in my second gen ipod touch. Since upgrading, a bunch of apps refuse to update. I've tried removing them in itunes, so that I can try downloading them fresh, but itunes shows them removed, while they remain in the ipod. Is there anything I can do other than wiping it? At this point I feel really sorry that I updated the ios, since I never had this problem before, and I have little confidence the situation will improve. These are basic apps, like Paper Toss, Pinterest, skype, Angry Birds...
Ok, so I turned my ipod touch off for 10 minutes, restarted itunes, and checked to add the apps that aren't being removed from the ipod or updating, one at a time then syncing each time I add one. It's working! When I tried to do it en mass, all the apps would attempt to download but failed, asked me to retry or wait. So, I'm slowly going through the 20+ app reinstalls. I've tried to fix this 5 times over the past 2 months, so whatever works is good.
FYI, it's a 2nd gen and is running iOS 5.
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My Ipod touch wont allow me to get into itunes. So I downloaded some apps through istore onto the itunes on my computer, yet it still wont allow me to sync them to my ipod. It doesnt even give me the option to do so. The only things syncing to my ipod are music and pictures. Can anyone please help me??
You need to restore the iPod on the new computer. You can only sync apps (and some other stuff) from different computers/libraries but you can manage music and some other stuff among different computers/libraries.
You need to restore you iPod and see the following regarding the pairing error message.
pairing record ?: Apple Support Communities
A fix for those "Pairing Record Missing" errors | TUAW - The Unofficial Apple Weblog -
Unable to play some movies from Netflix on my iPad. When I click on a movie an error message comes up "Cannot play movie. Please try again later." I contacted Netflix but have not been able the help so I am wondering if it's my iPad. I didn't have a problem before but I have recently upgraded to iOS 7.1. Also is a certain amount of storage needed to play a movie? About how much is that?
Hello all,
I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck! -
Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?
See a a version compable with your iPod is available:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.
Also, if you have iOS 6.1.6 yo have a 4G (has cameras). A 3G does not have cameras and can only go to 5.1.1 -
HT5538 We have 4 Iphones and one Apple id (used for ITunes). Since upgrading IOS to 6,
We have 4 Iphones and one Apple id (used for ITunes). Since upgrading to IOS 6 on my phone, I now receive ALL the text messages destined to the others! What should I do to get back to "normal", without opting out of Imessages or FaceTime?
I'm afraid I may abuse of your generosity here, but I do have another question (that's the reason for the mistaken category of the post you answered). My daughter just arrived in her International Student residence in Europe yesterday, where internet's only available by Ethernet. She wishes to reverse-tether, from her PowerBook to her Iphone (because of the cost of using Internet on her phone over there). I found some instructions about Internet Sharing, in System Prefs, etc. "From: Ethernet, To: Airport" Enable Internet Sharing, and all...She did everything, by the book (or so, she thinks) but nothing shows on her Iphone Wi-Fi Settings when she tries to connect... I also read that it could be done with a Bluetooth PAN, but I got lost, as I tried to follow the instructions here at home, after pairing computer and Phone, with a "rude" message appearing on my phone telling me to "forget that device". Can you help?
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Please have patient on my English.
HELP!
Since i upgraded my iphone 4s to iOS 6.0, i can no longer watch or view my Movies or Video's in my Music Playlist. I can still view them in my Videos which is not in orderly manner or arragement like i wanted unlike in the Playlist. There is some sort of restrictions i guess. I already checked the Allow All Movies but still the videos does'nt appear. What should I do?
Please HELP ME.
Thank you very much.Similar problem here. My Ical refuses to edit or delete events. Viewing is possible, though sometimes the whole screen turns grey. Adding new events from mail is still possible. The task-pane completely disappeared. My local apple technic-centre messed about with disk utility for a bit and than told me to reinstall leopard. I could of course do that, but it seems to me that reinstalling Leopard just to fix iCal events is a bit invasive.
I tried also tried removing everything, installing a new copy of iCal from the leopard-cd, software updates, all to no avail.
At the moment I'm open to all suggestions that do not include a complete leopard reinstall. -
Please have patient on my English.
HELP!
Since i upgraded my iphone 4s to iOS 6.0, i can no longer watch or view my Movies or Video's in my Music Playlist. I can still view them in my Videos which is not in orderly manner or arragement like i wanted unlike in the Playlist. There is some sort of restrictions i guess. I already checked the Allow All Movies but still the videos does'nt appear. What should I do?
Please HELP ME.
Thank you very much.Similar problem here. My Ical refuses to edit or delete events. Viewing is possible, though sometimes the whole screen turns grey. Adding new events from mail is still possible. The task-pane completely disappeared. My local apple technic-centre messed about with disk utility for a bit and than told me to reinstall leopard. I could of course do that, but it seems to me that reinstalling Leopard just to fix iCal events is a bit invasive.
I tried also tried removing everything, installing a new copy of iCal from the leopard-cd, software updates, all to no avail.
At the moment I'm open to all suggestions that do not include a complete leopard reinstall. -
Some music not syncing to iPhone 6/iOS 8.0.2
Hopefully someone can assist as i've exhausted all efforts to try and figure this out.
Ever since i switched over to my new 6, i can't get all of music to sync onto the device. The song and artwork appears on the device, but when i try to play, it just skips to the next available song, and then a STOP icon with a circle around it appears. I have tried numerous things, including following some suggestions from other ASC users. The music is in my itunes library, i can play from itunes. Just not from iphone.
I have reset my network settings. Signed Out/Into iCloud. I have done numerous syncs, i have tried wiping the music library, and re-adding all songs. I have even restored my phone without music, and then manually added all the music back in. Still nothing. I have attached an image to illustrate the problem.
I have gone through all my settings, ensured that i'm backing up to the computer, not to the iCloud as i thought that perhaps it was a lack of memory in my iCloud backup causing this. Again, still nothing.
I'm not sure where to go from here. Did someone else experience such a problem with 8.0 and has a suggestion? Please assist. I got a 128gb iphone for my vast music library, and can't really use it.
Thanks.I have not seen a progress bar that busy since the day I brought my iPhone 6 back home. Whatever I tried, iTunes simply would not sync everything in my library. In the end, the problem turned out to be as simple—but as deadly—as this:
In the current version of iTunes/iOS, there’s a bug that only appears when you have duplicates of purchased songs. When encountered, a duplicate of a purchased song will (almost always) cause iTunes to silently stop syncing.
This is a known-to-Apple issue, and it will be fixed in a forthcoming update. I’m fairly certain it’s an iTunes bug, but as Apple didn’t clearly state which it was, I’m calling it iTunes/iOS. Either way, until it’s fixed, it’s a really bad bug.
Here’s what happens: If you have duplicates of purchased songs, iTunes simply silently stops syncing when it hits one of those duplicates. From your perspective, it will look like everything is working—iTunes never throws an error, and it proceeds through all six (or seven or whatever) steps of the sync process, as seen in the status window of iTunes.
But behind the scenes, nothing is happening—at least, nothing relative to syncing your files. As seen by my troubles, this can be incredibly frustrating and hard to fix.
Continue reading to see how I was able to finally (with Apple’s help) get my devices syncing again—the tricky part is finding all the duplicates, because they’re not all obvious. Also note that if you are not having sync issues, I wouldn’t worry about duplicates—no need to endanger what’s already working well!
The “tell”
If you’re affected by this bug, you’ll find that your iOS device will get some, but not all, of your content. When you look at the device in iTunes, you’ll see something like this:
Those items with the gray dotted circle didn’t actually sync—iTunes told the iOS device the files were coming (so they show up in the list), but the file itself didn’t transfer. What seems to happen is that iTunes will sync up until it hits a duplicate of a purchased song, then it just stops (without telling you it stopped).
The fix
To fix the problem, you have to get rid of the duplicates—note that it’s only duplicates of purchased songs that cause the problem. In theory, this should be as simple as selecting your Music library, then using View > Show Duplicates. I did that first, and went through the list of matches to find actual duplicates of purchased songs.
I found a few, and removed them, but sync still wouldn’t work. Eventually, iTunes wasn’t reporting any duplicates, so I was somewhat stuck. I’d then send my sync log files back to Apple (they had me install a logging profile), and they’d be able to identify the next song that caused the problem. I’d remove that one, and then we’d then repeat this process, one painfully slow song file at a time. Ugh.
Why didn’t iTunes see these duplicates? Because they’re just different enough to not meet iTunes’ criteria, it seems. For example, here’s a duplicate that Apple identified which passed iTunes’ filters:
As you can see, the artist and time are identical, but the title and album are not. Listening to each track, though, they sounded identical to my ear. When you look at the Get Info window for these songs, you can see some other differences (click to zoom, wide window required!):
Notice that the file sizes are slightly different, and that one item has a purchase date while the other does not. These differences are enough that iTunes doesn’t think these files are duplicates, but are close enough to trigger the nasty bug.
The tool
So how do you find these devious semi-duplicates, if iTunes won’t identify them? I turned to Dupin ($15), Doug Adams’ excellent duplicate finder. I tried various combinations of Criteria settings to make sure I was getting all the dupes; this one was particularly effective:
By searching on identical album, artist and track numbers, I could find all those duplicates that had different song titles (the first three songs above, for instance, all have illegitimate dupes). Not everything found would be a true “bad” duplicate, as some CDs are just weird. You can even see that in the screenshot—Counting Crows’ Holiday in Spain and Paved Paradise are both track number 13 on Hard Candy.
Instead of using Dupin to remove the dupes (which it can do), I just switched back to iTunes and decided which one to keep and which one to delete.
After I completed this process—I found about 20 such files, all much older purchases—I was able to sync my iPhone and get 100% of my content transferred—hooray!
A very important heads up
When you first connect your iOS device after clearing your duplicates, you may see this dialog:
If you see this dialog, it’s really important that you click the Don’t Transfer button! If you do transfer the purchases back, you’ll be recreating your duplicates. And that would not be a good thing to do. (Ideally, you’ll have transferred any other legit purchases prior to clearing out duplicates, otherwise you’ll need to redownload them.)
So how’d it happen?
Just where did the duplicates come from? That’s a great question, and one I can’t completely answer. Every duplicate I found was a very old iTunes purchase—most from 2003, none newer than 2009. I don’t use iTunes Match, so it couldn’t have been some automatic thing that just happened. And all the duplicates have notable changes—some have a higher bit rate, some are DRM free vs. protected, some are longer in duration, etc.
It appears to me that, somehow at some point in time, I must have told iTunes to upgrade my collection (perhaps related to the removal of DRM, many years ago?). Those new versions should have replaced the old versions, but for whatever reason, they did not.
Years pass, and there’s no problem, because this bug is apparently a recent arrival. But once the “bugged” version of iTunes was on my Mac, the duplicate songs became sync killers.
Wrapping it all up
This was a long painful process—it’s only been four days since I picked up my iPhone, but solving the sync issue is about all I’ve been doing since then. I thank Apple for the prompt response to my issue, and for working with me to get everything working again. Everyone was incredibly professional and seemed genuinely interested in solving the problem—even on a Sunday morning.
Apple’s “normal” tech support folks were also very good, even if they didn’t seem to have the knowledge to solve the problem. They spent quite a bit of time with me, making sure they understood the problem. They checked in with me yesterday, to let me know they were still working on it.
Regardless of who solved it, I’m just very happy it’s solved…and hopefully this article will help someone else out of the same situation. -
ciao, I've got some problema with my Image reader app. Since last sync it started to mix pages order, pages that are correctly nominated and were dispalyed in the correct order since the last sync. unfortunatelly I haven't a backup and I would like to avoid to ripristinate it as I would loose my App documents. I have already tried several time to erase all my albums and putting back, but it got worse and it fails to copy some albums. What can i do?
Since your intention was to sell legit software, I'm sorry that you were as much a victim as your buyers were. I don't know what else you could do except report it as others have suggested and pay your customers back. Companies like Adobe don't have the resources to follow up on every individual case of piracy, but they should be interested in tracking down the sources of the big professional counterfeiting rings. Judging from your description of the packages you sold and the cost of producing such packages, I assume they come from such a source.
function(){return A.apply(null,[this].concat($A(arguments)))}
I'm from Seattle, so I didn't really think twice when the seller told me their source was a person who worked at Microsoft and had access to the "Microsoft store" (which is somewhat infamous here because of how cheap you can get software for if you have access).
I don't get the connection - you were selling Adobe software, not Microsoft software. -
IOS 6.1.2 internal error Cannot sync since update
So first the update forced me to erase my phone to default settings. I survived that. Now I keep getting internal errors when I try to sync my device with iTunes. Anyone else have a fix on this? Other than erasing once again to default. I have a feeling the same thing will happen again and I have a large recording (voice memo) on my phone that I want to get off of my phone and into itunes - the file is too large to email. I have a iPhone 4s also.
I have had this happen as well on an iPhone4, both with 6.2 IOS update, and the 6.2.1 update. Both failed with 'unknown error' and then did a restore (on the same Mac Air), and required a restore of the backup and a sync to get the apps backs (on the same Mac Air). My iPhone5 upgraded just fine though. Other than the two IOS update failures, the iPhone4 works perfectly and sync's fine etc. I rather suspect it is an IOS update issue as I've heard of this same problem on other iPhones, but just iPhone4. Very odd that after the restored backup etc the IOS itself is indeed updated. Perhaps Apple is 'phasing' the iPhone4 and pushing it out with IOS updates that frustrate iPhone4 users, or it's just another example of some MS Windows programmer now working for Apple!
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I upgraded my 3rd gen iTouch to iOS 5.1.1 and now its speed to repond is slower and the battery goes flat quicker than before the upgrade. Skype, Sky iCloud and other apps are turned off (I think). Has anybody else suffered with this? Any ideas?
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
How can I Sync a folder (which contains all types files, sub folders and weighs some gigs) through wifi or USB ( and not using cloud services) between my New Ipad and Win 7 PC? Any apps available?
kindly suggest a solution.
Thank you inadvance!You can only import photos/videos via USB and the camera connection kit.
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
Cheers, Tom -
Problem: this mac is not reading an excell file after upgrading to yosemite. My Mac is from 2009, it use to work perfectly but it wasn´t able to open some apps, thats why i upgrade it. Now it once i donwload the zip it appears with an ".ods" extension
i even already download a link
http://www.microsoft.com/en-us/download/confirmation.aspx?id=44026
which i read on another support page... but it doesnt allowed me to install it cause it says that i already have the disk of this program....
Im afraid to erase it and not being able to get it back...
What can i do!??
Thanks in advance for this kind answer!!!fsolution wrote:
Problem: this mac is not reading an excell file after upgrading to yosemite... Now it once i donwload the zip it appears with an ".ods" extension...
If the "it" refers to a compressed (zipped) spreadsheet that you downloaded, the ".ods" extension is used by LibreOffice and probably OpenOffice (which are free versions of MS Office) for spreadsheets, which would suggest that wherever you're getting that "Excel" file from has switched to one of those programs. I've tried opening an .ods file from LibreOffice using MS Office 2013 for Windows and it does open though with a warning that some things have been changed. I don't know if Office for Mac can normally open .ods files. But if your need is to just open .ods files, take a look at LibreOffice. -
Since upgrading Iphone to iOS 5.1.1 it does not automatically divert to my wi-fi internet when wifi is available in my home. It has been draining my mobile data I now have very high bills from my mobile carrier for high data usage. I can only manually change settings in the Network and turn cellular data on and off everytime I get home and leave the home. This is very frustrating as it wasn't a problem until the upgrade. I have spoken to a few people that this has happened to. Has anyone found this problem and does anyone have other solutions?
Please disregard this question. I'll submit a shorter and more direct question. Thanks.
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Just upgraded to latest iOS and my iPad does not come back up - the following appeared as the first thing after turning back on. It displays a line from the power/USB connector to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else. It is completely non-functional.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
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