Since upgrading to iOS7 I cannot download anything from iTunes or the App Store. I get asked for PW and then it just reverts back to showing the price of the app or song. When you tap it, it gives an INSTALL box and when tapped it again asks for PW.
Please help. I cannot download any apps or itunes content. Just get this circular path of tapping to install, entering PW and back to tapping to install and asking for PW. This started with the latest iOS update. Any help would be appreciated - Thanks
Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.
Similar Messages
-
Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.
Anyone has been having this problem?I have the same issue, bteween France and The Netherlands. No solution found yet.
Worse even. My credit card is not from The Netherlands, and the dutch store does not accept a creditcard from outside NL. So i used my french card to buy one app using France has my home country. Luckily the app's language remained English, but now the french store seems to be offering me frech versions of existing (free) apps which i dont want. So i cant use the updates.
i cant change the country back to Neterlands, without using a credit card. I can make a new ID, but the old one remains stuck with the french store, pffff It seems the only solution is to create a new ID via a "purchase" of a free app, but the older free apps all may need to be reinstalled that way.
Typical Apple ..... ? ! !
I may regret having purchased this ipad..... -
I have plenty of storage space on iCloud, but whenever I try to download songs from iTunes a popup says my storage space is full. Any help please?
The storage space you have on your phone and the storage space you have available in your iCloud account are not the same thing. You need to remove some items from your phone, if you are to free up space to download items from iTunes.
-
Cannot download anything from Itunes or app store
I can connect to itunes and the app store, but when I download content, the app or song just say waiting until i get a message "cannot connect to app store"
There are several reports of users unable to connect to the App store, as well as the Mac store. It seems it may be an Apple issue. I, however, did not have any problems on the iPhone or the computer. I am located in Central Illinois.
-
Since upgrading to IO6 system, cannot download mail from gmail. Any ideas?
With new IO6 system, cannot get mail on my iPad 2, any suggestions?
I had the same issue on both of my devices. I just deleted my account and re-entered my details and it is working fine now.
-
How do I put her name into the account?
Did you wipe the phone clean before giving it to her.
settings -- general - reset - erase all contents and settings. -
Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Also when I try to sink my mini with my iTunes account it says you cannot sync because the sync session failed to start.
It sounds like to me you're trying to sync using the computer.
Try these things and see if it helps before you try your next syncing session. If none of the things below work then you might consider trying to sync using iCloud only.
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
Since upgrading to ios7 I cannot read pdf links, Since upgrading to ios7 I cannot read pdf links
Since upgrading to ios7 I cannot read pdf file links
Hi bcac,
If you are currently unable to access your iPad because it is disabled, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden -
When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?
You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
3. Tap Apple ID:
4. Tap "Sign Out"
5. Sign in to your account. -
I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in what do I do ?
Welcome to the Apple Support Communities,
I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor -
I am getting an error message -42110 when I try to download anything from Itunes Store on my new MacBook Pro.
Maybe a more appropriate place to post
iTunes
And if you want to discuss your MBP:
MacBook Pro -
i got my iphone 5 week ago and i have been using it normaly till I suddenly cannot
download anything from the app store, and I receive the following message :
"this is not a test user account"
"please create a new account in the Sandbox environment."
why this happened, and how to solve this issue ?Looks like you got the developer edition of IOS.
If you are not a developer, how come? -
I cannot use iTunes or iBooks and my iBooks library is blank although I have purchased books in the past. Also I cannot download anything from my app icon. Has anyone experienced this and if so how do I correct.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Cheers, Tom -
HT4059 my iPad mini cannot download books from iTunes - help
my iPad mini cannot download books from iTunes - help
Hi, debikay45.
Test to see if you can download a free application from the App Store. If this was successful, test downloading the book again. Try closing all open applications and power cycling the device, test the results. Make sure you have an active Internet connection. If these results were unsuccessful, see the steps in the article below that refer to iOS.
Isolate the issue: (Mac OS X, Windows, iOS)
Make sure the issue is with the iTunes Store only. (You need an Internet connection to access the iTunes Store).Open a secure website to test if you are online as is necessary for the iTunes Store. This also tests if the main ports 80 and 443 are accessible. If the website works but the iTunes Store does not, it is most likely a firewall blocking the iTunes software or servers. If this is the case, follow the steps in the "Blocked by software firewall" section below.
Test using another device.If possible, another device, ideally on a different network, would help troubleshooting any iTunes Store issues most efficiently. If another device on another network has issues, the iTunes Store may be undergoing maintenance, and will be available soon.
Test using another network.
Connect your computer or device to another network and testing helps determine the next step. This is also helpful if multiple devices are affected.
If your device can connect to Wi-Fi and a cellular network, larger downloads may not be possible over the cellular network.
If the issue disappears while connected to another network, you may need to work with your support options to open access to:
itunes.apple.com
ax.itunes.apple.com
ax.init.itunes.apple.com
albert.apple.com
gs.apple.com
ax.phobos.apple.com.edgesuite.net
mzstatic.com
Note: iTunes may use the fully qualified version of these addresses for additional security.
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
It is critical that your date, time, and time zone be correct:Windows:
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Mac OS X:
From the Apple () menu, choose System Preferences.
In System Preferences, click Date & Time.
Enable the option to "Set date and time automatically" if it is not.
Click the Time Zone tab and adjust the time zone to match your current location.
iOS:
From the home screen, tap Settings > General > Date & Time.
If the option exists, turn off Set Automatically.
Verify the time zone and time (in the status bar) are correct for where you are currently.
If not, adjust the incorrect setting accordingly.
If everything was correct and the option exists, turn on Set Automatically.
Remove any restrictions that may be causing the issue:
Windows:
It is recommended you use iTunes from an administrator account.
Refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
You can also check using iTunes Diagnostics if you are recognized as an administrator by iTunes.
Mac OS X:
It is recommended you use iTunes from an administrator account. To become an administrator account, from the Apple () menu, choose System Preferences.
In System Preferences, click Accounts.
You may need to unlock the lock in the bottom-left corner of the window to make changes. If you can unlock the lock, you are already an admin user.
Under the account you are using, it may say "Standard." Enable the option to "Allow user to administer this computer" to make the user an admin account user.
From the Apple () menu, choose Log Out.
Log back in and return to using iTunes. Test to see if the issue is resolved.
iOS: Restrictions can limit your ability to purchase some content. Check restrictions via Settings> General > Restrictions if you're unsure about those settings.
After isolating the issue to iTunes by following the above steps:
If the issue still occurs and iTunes displays an alert message with a specific code, please see the section below titled "Specific Conditions and Alert Messages" for additional troubleshooting steps.
If the issue is still not resolved and there is no specific code or alert message, you can visit the iTunes Store Discussion Board to try to find additional information for help resolving your issue:
You can also contact AppleCare to discuss your support options. Depending on your product’s coverage status, you may need to pay for support.
iTunes Store Discussion Board (Mac)
iTunes Store Discussion Board (Windows)
New routers or a new Internet Service Provider (ISP) may limit your ability to connect to iTunes Store. Let your router manufacturer or your ISP know about the ports and servers in this article and confirm that they are compatible.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
My Ipod nano 5th gen lost all of my podcasts and will not download anything from ITunes
All my content on my Ipod nano 5th ed disappeared, and it will not download anything from ITunes. I restoered original content. My operating system is up to date. My capacity is 8 gigs. What more should I do?
The title says "iPod nano 5th gen" but your message says "iPod classic". There is a forum for the iPod classic, if that is what you have.
Maybe you are looking for
-
How do I create a photo in jpg or other photo format from a frame in iMovie. The previous suggestions on here do not create a jpg file when you chose reveal in finder when using iMovie11 and OS X
-
Deadline to update iphone 4 to ios 7
after the release of ios 8 will still be able to upgrade to the iphone 4 to IOS 7.1?
-
I have an audio interface A/D converter with its own "wall wart" power supply connected via Firewire to my Mini. This converter is also capable of being powered through Firewire. This added functionality is actually a bit of a nuisance. Is there any
-
Cannot package when including own ANE
I'm an iOS developer and have been tasked with creating an ANE for a customer. I followed the online tutorial and all appears to be well, I've created an ANE with a default and iOS implementation. When trying to include the ANE in the actual mobile p
-
Hello, using CS4 on Mac Snow Leopard, I have lost the function to see the effects of the healing brush within the circle, prior to it being applied. Can anyone advise on what might be wrong?. Re-setting the tool does ot help. Thanks.