Since upgrading to iTunes 10.4, no music will play on my laptop

Since upgrading to iTines 10.4, none of my music will play on my laptop. I have cahnged all of the iTunes settings back to their defaults and still none of the music plays. iTunes acts like it's playing the song, the controls change from the "play" symbol to the "pause" symbol, my volume is fine, the icon that tracks the progress through the song doesn't move and no music is played.
Any help any of you could provide, would be greatly appreciated. Thanks!!!

Hello there DebbieBall,
It sounds like suddenly iTunes cannot locate your files. I would use the info in the following article to help you get that resolved, named:
iTunes: Finding lost media and downloads - Apple Support
Thank you for using Apple Support Communities.
All the very best,
Sterling

Similar Messages

HT204406 My mix tape music will play on my laptop but not on either of my iPhones, is there a fix for this?

My mix tape music will play on my laptop but not on either of my iPhones, is there a fix for this?

Let's fix this kacheson! Please back up the device and complete a restore via iTunes by following the visuals here http://vz.to/1hYsMpP Please test and keep me posted. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport

Upgraded to iTunes 7.4.2, nothing will play

I upgraded to 7.4.2 last night and ever since I restarted my computer and re-opened iTunes, my music won't play. My library is all there and iTunes continues to be responsive but any time I click play on a song, it doesn't work. It appears as if it's playing - ie, the play button changes to pause, as if it's working - but the counter doesn't move off zero and nothing else seems to be happening. Can anyone tell me how to fix this?? Or tell me if I can uninstall this latest version of iTunes and go back to my last one?

I have the same problem too. I suspect Apple wants to force me to upgrade my OS. If this is the case, I shall be very upset. I've tried uninstalling and re installing an older version but this doesn't work either as the installer file appears to be missing now. I've been a loyal Mac user for 15 years and I was considering purchasing a new Mac soon, but my experience with itunes recently has put me right off the idea.

I opened itunes today, and no music will play.

The time stays at 0.00, the pause button appears but nothing plays. It's not my speakers. I'm also getting a message in cover flow setting "iTunes is unable to browse album covers on this computer." Album artwork appears when I choose another view setting. Any ideas?

Maybe it IS my speakers - when I try to adjust the volume, the volume window comes up with a crossed through O and when I looked under system prefs/sound/output, there are no output devices found. What's happened to my internal speakers??

Problems since upgrading to Itunes 6.0.1.3

Ever since upgrading to Itunes 6.0.1.3, songs will not update to my Ipod. Called Tech Support twice on this and they suggested: Uninstalling/reinstalling Itunes (done three times so far); Reformatting the Ipod back to factory default (done twice); disabling anti-virus. NONE of this has worked. Also found out that Apple Tech Support is VERY weak on Itunes support. Songs show in my Library, but will not update to Ipod. Any suggestions?

Ever since upgrading to Itunes 6.0.1.3, songs will
not update to my Ipod. Called Tech Support twice on
this and they suggested: Uninstalling/reinstalling
Itunes (done three times so far); Reformatting the
Ipod back to factory default (done twice); disabling
anti-virus. NONE of this has worked. Also found out
that Apple Tech Support is VERY weak on Itunes
support. Songs show in my Library, but will not
update to Ipod. Any suggestions?
Found my solution after spending 1 hour/10 min on phone. Tech referred me to article 93716 (removing Itunes, Empty Temp Directory). I still had the same issue (not all songs updating). I checked Windows Explorer and the files that were NOT updating were located in backup folder I had created at some point during the two-week troubleshooting process. When I moved these folders into the Itunes directory, EVERYTHING started working again (creating playlists, burning CD's, moving music to my Ipod).
I learned that even though Itunes shows everything in your Library broken down by playlist, purchased music, etc.--they could be ANYWHERE on your hard drive. However, to update the Ipod, it appears they need to be in the Itunes directory.
I'm not sure why all this broke in the first place, but here is a list of the articles that I followed:
Article #93698, #32222, 93716. I also learned that the Apple Tech Lady, although very nice, could NOT tell me anything about the directory structure of Itunes, where the songs should be, or much about Itunes in general.

Since upgrading to itunes 11.1.4.62 my iPad and Ipod will not sync

Since upgrading to iTunes 11.1.4.62 my iPad and iPod are no longer recognized by iTunes when plugged into my Windows 8.1 PC? I have re-downloaded itunes and re-intalled/repaired the program but still will recognize the two. This has never been an issue before have always sync the two and the only change has been the most recent upgrade of itunes?

I had to set up an admin user account on my pc after trying to restore my phone after ios 7 nearly broke my pc. I used the admin account to delete all apple stuff as instructed and installed 11.1.4. Hate the new look and all that was left was some old stuff i had bought on itunes.Anything less than about 2 years old and my extensive vinyl library i had uploaded all gone. i back up every week. i found some music in the recycle bin and it took hours to restore that but i was still missing loads. I plugged in my 3rd gen touch. All my sync settings were gone and it would not let me change them, it was all unticked so sync wiped my touch. i tried again but still wouldn't let me select anything and said duplicate names were specified, my options were to erase the touch, overwrite the library on the pc or cancel. So a disaster. Then I logged in under my usual user id where i had failed to download the new itunes and my old library still existed - shame i cannot back up or sync anymore here either. The only thing i could do was restore my wiped touch as i still had a back up left here. whenever i plug in i get the duplicate names specified message erase or cancel and i can't change the settings which are all unticked here too. I think itunes can see my admin account library and my usual account library and can see they are not the same and this is the duplicate names problem
i would like to know how i can get my music out of itunes safely on to my computer so i can play it on something other than itunes.
Unfortunately my iphone is on orange so i am cursed with that too and their latest service issues have destroyed my battery. I can't get a new phone though becuase i won't be able to restore to get my stuff on to new phone becuase of this duplicate names error.
Apple have really messed things up for me - please can you tell me how to get my music out in a format that will play on other players and i suppose i will just have to write off the £50 credit i have in tunes but i cannot carry on with these disasters and apples indifference

Ever since upgrading to iTunes 11.0, I can no longer sync Contacts and Calendar from my iMac (10.7.5) To my iPad2 (6.0.1) via Wi-Fi. I believe All my settings are correct. Device is recognized and sync From iPad is possible.

Ever since upgrading to iTunes 11.0, I can no longer sync Contacts and Calendar from my iMac (10.7.5) To my iPad2 (6.0.1) via Wi-Fi. I believe All my settings are correct. Device is recognized and sync From iPad is possible. Tablet is past warranty, so TechSup won't help. Any suggestions?

Thank you Meta, but I could not get the calendar and contact sync with Gmail to work. Apple support already suggested to use Google or a Windows PC. Maybe I should actually reset and try my old Windows PC. Seriously, ... can this be the solution after a Mac OS update for pure Apple users?

Itunes store won't display since upgrading to itunes 9 - use iolo antivirus

Since upgrading to itunes 9 we cannot view the itunes store. I get a blank white background stating "itunes store" in gray across it. I can see itunes column browser but not regular visuals. I noticed when i ran diagnostics, it is accessing the store. I just cannot view as normal viewing. Not sure what the regular view is called.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
GATEWAY 831GM
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number
Current user is an administrator.
The current local date and time is 2009-11-26 17:21:52.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: ab03b4effd7d7ce89cc5e767eb58a934
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {31F7DC76-FB9B-48AA-9E4A-9B8D8834B8CF}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.46
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Nov 26 08:14:21 2009
Lease Expires: Fri Nov 27 08:14:21 2009
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-11-26 17:20:39.

I'm having the same problem! At first after installing leopard it wouldn't let me access the apple site! Called support they had me make up another user and access it from there and it worked. Also closed all my start up items. Now it won't let me access Itunes store even though I can access the web for everything else! Any clues??

Why, since upgrading to iTunes 11, are my devices not being recognised on my MacBook Pro?

Since upgrading to iTunes 11, my devices (iPhone and iPad) are not syncing or being recognised when connected to power. Now for wifi syncing, I have to disconnect the devices from power before they are available on my MacBook Pro. Any ideas? This is really weird.

Turning off the Search entire library has helped
Click on the black arrow to the right of the magnifying glass in searc and Unticking Search Entire Library

IPhone 3GS stopped working since upgrading to itunes 10.5

since upgrading my itunes i get these messages saying that
A: charging is not supported with this acessory
B: this acessory is not optimised for this acessory (when trying to use ipod or anything else)
ive read "how to fix this" but people think that its something wrong with the chords and dirty products.
that is not my case. ive tried three different apple chargers in all ports and sockets in the house. none of them are dirty, there are no pins out of place, and no water has gotten near anything. this is very annoying and i cant use my phone at all. moreover my warranty is up but apple did this to my phone with all their stupid updates. you think a company of tech people would know how to properly make software but no.
so can anybody help?
apple?are you going to do something? or just tell people its their fault like usual?
also now my phone is dead and wont charge so i cant really do much right now.

Hi,
just made a discovery i wanted to share here with everyone who have this problem with their 3GS iPhone.
Few days ago i'v tried to upgrade my iPhone to a version 5.0, sync it with my comp through iTunes.
It sucked all my datas in, to back it up, but errorr occurred when the phone was preparing for recovery mode.
Mobile died, display went black and no iTunes or computer (even other computer) no longer recognised my phone when plugged in. Like if the phone didn't exist.
I was searching for answers for hours and tried everything people suggested. Bought new charger. Left mobile charging all day. No sign, light, sound... nothing.
So i took it to an Apple store.
The assistant took the phone and left, to check it. After 5 minutes brought the same dead iphone back and said mobile is no longer under warranty and to repair it will cost me over 120£ or so. And that there is nothing he can do, but all my data are safe if i have back up on iTunes.(which i had).
Said he even tried TO CHARGE THE PHONE BY PLUGGING IT TO A HIGHER VOLTAGE!
But no help. Well that's what he thought!!
After about a 30 min or so....sitting in the coffee shop, i throw the dead phone on the table, and without any thought just pressed two buttons, as i did thousand times before. The home and power button on the top, held them maybe 5 seconds... and suddenly the phone woken up!!!!! Empty battery sign appeared on a screen, after few seconds gone again.
I repeated same proccess another 2 times, yes iphone was back!!!
At home i plugged it first into a socket to charge, pressed the buttons, battery appeared and after 10 min sign on a display asked to connected mobile to iTunes.
I did and, then just followed the instrutions appearing on iTunes. After 20-30minutes i had all my datas- photos, videos, calendar, notes, messages and contacts back in my iPhone, and even with some more extra features and improvements.
Love my phone again.
So my advice is, when nothing helps,
1. TAKE YR PHONE TO AN APPLE STORE, cause only they understand really what they can and cannot do safely!
AND IF THEY TRY :
2. TO CHARGE THE PHONE BY PLUGGING IT TO A HIGHER VOLTAGE! It my wake yr phone up.
Be patient and carefull.!
Good luck!!!

Serious issues with AirTunes playback since "upgrading" to iTunes 7.3.2 (6)

Dear All,
I'd appreciate your help - I use iTunes a lot, and absolutely love it. Most of the time, I use my stereo for playback, via AirTunes. While the delay in connecting with the stereo has increased significantly over the past eighteen months or so (it used to take about one and a half seconds to connect to the speakers, whereas now, anything below ten seconds can be considered quick), and there seem to be some minor issues (after pausing, you cannot always resume the playback without switching to the MacBook's speakers, and then back to the remote speakters) that never really bothered me.
Anyhow, since upgrading to iTunes 7.3.2 (6) three days ago, things have gone seriously wrong. I never had any playback issues in iTunes, even over very long periods of continuous use. Now, however, the playback just stops periodically, and sometimes restarts on its own after a second or two. Sometimes, however, it doesn't - and using the remote control to restart the playback doesn't work either.
I should add that the hardware situation is unchanged, and that I always use my iPod, via my MacBook Pro.
Thanks already for your help.
Thomas

Do you have ReadyBoost enabled on the PC? If so, by way of experiment, try disabling that as per the instructions from the following document:
Troubleshooting iTunes for Windows Vista video playback performance issues
... any help at all with the performance issues?

Not all my music will play on my I pad since upgrading to iOS 5

Not all my music will play on my I pad since upgrading to iOS 5

Same problem! No solution as yet I'm afraid!

Can you tell me why none of my music will play I had a little box that came up saying all your items are ticked so they will not play on itunes what does this mean it's driving me nuts help!!!

HI there can you tell me why none of my music will play on itunes it just displays a message saying it cannot be located please help it is driving me nuts
Jan

About 5 days ago for no apparent reason at all, about
7000 songs which i have collected over a number of
years has just decided that it wont play in ITUNES or
in any other of my media players. When you click on
Play over a song nothing happens. The play icon
doesnt even come up on the screen.
Steps I have taken so far are:
1 - Remove all tracks from ITUNES and then re-add the
folder where all the songs are. This has obviously
removed all songs, but when I have re-added the
folder , it has added about 650 tracks back on to the
playlist. These 650 tracks will play. This leaves
approx 6400 tracks that it wont play.
By the way all the songs on my PC are MP3 type and I
have had no problem playing any of them until last
week.
2 - I have re-installed ITUNES and reinstalled
Quicktime and that has not worked.
3 - All of my songs are backed up on to a External
Hard Drive. I have tried to restore the songs and
also play them directly from the external hard drive.
I get the same problem when I do this.
4 - I have enabled and allowed all permissions for
the account that I am running the PC from.
I am guessing there must be some settnig or Registry
Key that is blocking me playing the tracks from the
PC. I have also tried to launch the songs in Media
Player and Sonic stage but thsi has not played
either.
All the tracks are in the folder structure as they
were before so I know they are there. I just need to
somehow unlock them.......
If anyone has any ideas, I would be very grateful as
I dont want to lose my entire music collection.
Also I cannot find anyweher on here that is a Support
number or email address for Apple as this is an
ITUNES issue and they should be resolving it for
me!!!!
Thanks
Dell Windows XP
Pro

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server.

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server. I have to click the link several time before it will load and sometimes when they do load it does not show the page right. It is like the HTML is messed up or something. I have tried everything I can think of. I started in safe mode, still did it., I removed add-ons, still did it., I reset Firefox and still did it., I completely uninstalled Firefox and re-installed Firefox and it still does it. I have tried Malware Bytes Anti-Malware scans and Avast boot-time scans and found no malware or viruses. I have found that those websites open the first time with no problems on my IE9 and they used to do so in Firefox 26.0. I'm at my wit's end. The website links are in my bookmarks and are used all the time so they are trusted and my avast is set to allow them. They range from news websites to gun websites and everything I have read says that Mozilla does not filter those unless something has changed recently.

Try this as a first step; 
Clear the Cache '''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"''''' 
and 
Remove Cookies '''''Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"''''' 
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
While you are in safe mode;
'''''Firefox Options > Advanced > General'''''. Look for and turn off '''Use Hardware Acceleration'''.

I've updated iTunes to 11.1.4.64 on my windows 8.1 machine but no music will play. the track shows but doesn't play at all.

I've updated iTunes to 11.1.4.64 on my windows 8.1 machine but no music will play. the track shows but doesn't play at all. Any ideas? Thanks

Hi TRDV,
Thanks for visiting Apple Support Communities.
Start with the troubleshooting steps in these articles if iTunes does not play your music:
iTunes 11 for Windows: If you have trouble playing music or other audio
http://support.apple.com/kb/PH12335
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Best,
Jeremy

Since upgrading to iTunes 10.4, no music will play on my laptop

Similar Messages

Maybe you are looking for