Since upgrading to itunes 11.1.4.62 my iPad and Ipod will not sync

Since upgrading to iTunes 11.1.4.62 my iPad and iPod are no longer recognized by iTunes when plugged into my Windows 8.1 PC? I have re-downloaded itunes and re-intalled/repaired the program but still will recognize the two. This has never been an issue before have always sync the two and the only change has been the most recent upgrade of itunes?

I had to set up an admin user account on my pc  after trying to restore my phone after ios 7 nearly broke my pc. I used the admin account to delete all apple stuff as instructed and installed 11.1.4. Hate the new look and all that was left was some old stuff i had bought on itunes.Anything less than about 2 years old and my extensive vinyl library i had uploaded all gone. i back up every week. i found some music in  the recycle bin and it took hours to restore that but i was still missing loads. I plugged in my 3rd gen touch. All my  sync settings were gone and it would not let me change them, it was all unticked so sync wiped my touch. i tried again but still wouldn't let me select anything and said duplicate names were specified, my options were to  erase the touch, overwrite the library on the pc or cancel. So a disaster. Then I logged in under my usual user id where i had failed to download the new itunes and my old library still existed - shame i cannot back up or sync anymore here either. The only thing i could do was restore my wiped touch as i still had a back up left here. whenever i plug in i get the duplicate names specified message erase or cancel and i can't change the settings which are all unticked here too. I think itunes can see my admin account library and my usual account library and can see they are not the same and this is the duplicate names problem
i would like to know how i can get my music out of itunes safely on to my computer so i can play it on something other than itunes.
Unfortunately my iphone is on orange so i am cursed with that too and their latest service issues have destroyed my battery. I can't get a new phone though becuase i won't be able to restore to get my stuff on to new phone becuase of this duplicate names error.
Apple have really messed things up for me - please can you tell me how to get my music out in a format that will play on other players and i suppose i will just have to write off the £50 credit i have in tunes but i cannot carry on with these disasters and apples indifference

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