Since upgrading to Maverick I have trouble getting incoming mail?
Ever since I upgraded to Maverick my mail has not worked consistently. It has been 2 days since I've been able to get any incoming Mail. It seems to deliver when it wants and it's on strike now. Thank goodness my iphone email works. I've been to the genius bar w/o resolution (they thought it was due to gmail account which we deleted and not eliminate the problem). I can send but can't receive. It is a POP email acount. I've read other posts - shutting down the computer does not help. Any suggestions? I am fully updated. I have a iMac intel, OS X 10.9.3. Mail 7.3. Thanks!!
Hi,
Thank you for taking an interest in my problem.
What actually transpired was my Macpro (contacts) would not update after I put changes in to contacts in either iphone or ipad. Apple checked and discovered that changes made in either macPro (contacts) and contacts(cloud.com) did not talk to each other so concentrated on this.
The rep had me signout of my macpro user account, and create a temp new user to which I signed into my icloud account as normal. Then, changes in either macpro or cloud.com now worked. He then did some changes at his end and after exiting the temp user and resigning in as origal macpro user this now made changes to each other. OK. We then deleted the temp user and this worked! but since then I have discovered that iphone and ipad now do not change icloud.com contacts or calendar so would not of course change contacts on macpro!
Other services on icloud (photo stream, mail, docs and data, find my ----, etc) all function with my iphone (so have to presume my ipad also, but this is not with me at this time) so the problem is confined to just contacts and calendar.
In summary, I do have only one icloud address but which appears to have two sets of data as the devices will communicate with something but not altogether!!
I am thoroughly confused, especially as it was all fine until I upgraded from M\Lion to Mavericks on my shiny new macpro a few weeks ago. I had moved from Windows to Apple to avoid just such problems.
Not enamoured with Apple at the moment, but thank you for your assistance - hope this is a better explanation.
Kind Regards
Similar Messages
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Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?
MacBook Air, OS X Mountain Lion (10.9.1)Obviously, syncing an iOS device with iTunes over USB is still supported in Mavericks. Calendar and contact syncing with iTunes is no longer supported. That has nothing to do with your problem.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Since upgrading to Mavericks I have to force shut down to close frozen applications
Hi all,
Since upgrading to Mavericks I have experienced several times that sometimes when an application close a simple force quit is not enough. The application will disappear from my dock but remain on screen with the spinning ball, and any instances of the application I try to open will also freeze instantly. The only way to clear them is to do a force shut down via the power button on the back of my computer. I have experienced this with Mail, VLC and Finder so I do not think this an issue with a specific program. If anyone is having the same problem or has an idea of how to fix it, it would be much appreciatedPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Since upgrading to Mavericks, I see double images in MAIL.
Since I upgraded to Mavericks, if someone sends me an E-Mail with an image, I see it doubled. (side by side)
I downloaded Thunderbird as a test, and it's normal there, so it has to be in Mavericks and MAIL.
I don't see any options to handle images (or at least ones that solved the problem) so I'm stumped.
I like the layout of MAIL better than Thunderbird, but the image thing is annoying.
MAIL worked fine until Mavericks. I hesitate to go to Yosemite, since I'm afraid I'll get more glitches.Is it an iCloud.com or me.com account? If it's neither you can ignore me - if yes, read on
In Mail>Preferences select the troublesome account on the left, click on the Advanced tab and make sure Apple Token is selected from the drop-down menu next to Authentication. Test to see if it works. -
Since upgrading to maverick I have had problems syncing contacts and calendar between devices
After recent apple support ref:532791559 my macpro will exchange these items between icloud and macpro but now I find I cannot exchange data between my iphone (IOS7) and ipad (IOS7)
In above apple support created new accounts etc to arrange connection but now I have lost the other two items. All three were working perfectly with icloud before updating. Sorry Apple but this is a blunder!!!Hi,
Thank you for taking an interest in my problem.
What actually transpired was my Macpro (contacts) would not update after I put changes in to contacts in either iphone or ipad. Apple checked and discovered that changes made in either macPro (contacts) and contacts(cloud.com) did not talk to each other so concentrated on this.
The rep had me signout of my macpro user account, and create a temp new user to which I signed into my icloud account as normal. Then, changes in either macpro or cloud.com now worked. He then did some changes at his end and after exiting the temp user and resigning in as origal macpro user this now made changes to each other. OK. We then deleted the temp user and this worked! but since then I have discovered that iphone and ipad now do not change icloud.com contacts or calendar so would not of course change contacts on macpro!
Other services on icloud (photo stream, mail, docs and data, find my ----, etc) all function with my iphone (so have to presume my ipad also, but this is not with me at this time) so the problem is confined to just contacts and calendar.
In summary, I do have only one icloud address but which appears to have two sets of data as the devices will communicate with something but not altogether!!
I am thoroughly confused, especially as it was all fine until I upgraded from M\Lion to Mavericks on my shiny new macpro a few weeks ago. I had moved from Windows to Apple to avoid just such problems.
Not enamoured with Apple at the moment, but thank you for your assistance - hope this is a better explanation.
Kind Regards -
I am unable to access my Bank website since upgrading to Mavericks (Safari 7)
I am unable to access my Bank website since upgrading to Mavericks (Safari 7)
I get the following error message in Safari before I even have the opportunity to
connect to my bank's website.
It works fine in Firefox and Chrome.
Access Denied
You don't have permission to access "http://www.tdbank.com/" on this server.
Reference #18.a555ee3f.1382720248.13b74953I experienced the same problem where by I could not log into my Nationwide Bank account when I had upgraded Safari to the latest Version before Mavericks 6.1.0 on OSX Mountain Lion 10.8.5. I believe.
I already had Trusteer Rapport installed as recommended by banks.
Some Banks worked but Nationwide skipped the log in page and kept taking me to a page about Cookies telling me I needed to enable them but they were enabled. I just could not get into the Log In Page. Incidentally the Nationwides Cookies screen shot is of an out of date Cookies setting page - it is now under privacy in Safari preferences.
I then installed Rapport again when it popped up as an option and bingo I could get to the Log In page.
Took the plunge and upgraded last evening to Mavericks
Same probelm occured cannot Log In to Nationwide.
I have just stopped Trusteer Rapport and thank goodness I can get into Log On again.
However when I logged out and tried to open another site Safari crashed with the following error message
"safari quite unexpectedly while using trf.dylib plug-in"
Chose Reopen and safari opened Ok
I googled the message and that got me here - seems it is Trusteer Rapport
So someone needs to sort this out I guess Trusteer I guess?
Hope this is helpful
Cheers
John -
Has anyone else lost their Sucure Notes in Keychain since upgrading to Mavericks?
Since upgrading to Mavericks i have lost all my Secure Notes in Keychain.
I had backed up OS10.8.5 on my Time capsule before upgrading but can not access the backups in time capsule- they appear as a black screen in the Time Capsule window.
Is anyone else having this problem?
ThanksI am having the same issue. I've used secure notes in keychain for many years and now they have all dissapeared! Not good.
-
I can't get any email since upgrading to Maverick. I don't use timeline I have Carbonite
I can't open my email account since upgrading to Maverick. I don't have a gmail account, I don't use the timeline. Anyone have an answer to this. I also don't have Apple support.
I keep uploading v8 but I have to close firefox which means I lose where I am, this is doing my head in; so I must be in firefox to be on this forum, but I see no tools nor any tools across the top, if u r patient what am I doing wrong? Would it be easier to try and find a link to V7???
-
Since upgrading to Mavericks I am finding that I am lucky to get 2 hours (when connected to WiFi) of use from my Macbook Pro. I have turned off Bluetooth ( which was not an issue previously), uninstalled Chrome, again not an issue before I upgraded, and have not seen any improvement.
I was using an older OS system (Snow Leopard) on my 2010 Macbook Pro. I am wondering now if the upgrade was an unwise move?jbuckworth,
which apps do you run under battery power? Are any of them identified as “apps using significant energy” when you click on the battery icon in the menu bar? If you have a 15-inch or 17-inch model, are your apps using the discrete GPU (which consumes more power than the integrated GPU)?
How many charge cycles has your battery accumulated?
How long have you had Mavericks installed? Is Spotlight still reïndexing your boot drive? (It does that whenever your OS is upgraded, because so many files change in an OS upgrade.) -
I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?
Hi there,
I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine. -
I have recently upgraded to mavericks and I cannot get my scanner to work. I tried deleting the printer and reinstalled it but no luck
Canon does not support the MP530 on Mavericks, they have not produced drivers and apparently do not intend to,
-
I just upgraded to Mavericks and can't get my opening page to stay on GOOGLE. IT keeps opening in SITES and then I have to click on GOOGLE to begin searching. I would rather not hav to go through 2 steps to start everytime. I entered google's address in preferences but it ignores my preference.
You don't say which browser you are using so I will assume it's Safari. If so then open Safari - Preferences - General tab and look for where you set the home page, just set it to www.Google.com
If this fails for some reason then open Safari and reset it (look in the Safari menu) and choose all options for the reset. The re-try setting the preference. Post back with your results. -
since upgrading to mavericks I cannot scroll with my mouse in mail - I have to use the keyboard arrows
Hopefully this is what you are looking for:
Canon MP560 series:
Status: Idle
Print Server: Local
Driver Version: 10.84.2.0
Default: Yes
Shared: Yes
URI: usb://Canon/MP560%20series?serial=254057
PPD: Canon MP560 series
PPD File Version: 10.84.2.0
PostScript Version: (3010.000) 705
CUPS Version: 1.7.2 (cups-372.4)
Scanning support: Yes
Scanning app (bundleID path): -
Scanning app version: -
Scanner UUID: 00000000-0000-0000-0000-323534303537
Printer Commands: PrintSelfTestPage ReportLevels
CUPS filters:
Raster2CanonIJ:
Path: /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/ Contents/MacOS/Raster2CanonIJ
Hope -
Mail not receiving emails since upgrading to Maverick
I have been having nothing but issues using the Mail program since upgrading to Maverick earlier this year. I can't get my incoming emails to sync normally (I have multiple different accounts set up from different servers), sometimes they come in with no issues and other times they don't show up for hours or after I manually restart the program/computer. I know there is a huge delay because they come in on my phone and iPad without any issues. This is a huge problem for me since I use Mail for all my work emails and I can't log into all the different web applications easily. Can anyone give me any suggestions?? I've tried taking the accounts offline and then resyncing them and sometimes it works but lately it isn't doing the trick either. Here is my mail version I'm using : Version 7.3 (1878.6) and I'm in OSX 10.9.5 I haven't upgraded Yosemite because my last upgrade to Maverick was such a headache... Please help!!!
Hey there lasmith4,
I see that you are experiencing some issues with troubleshooting Mail on your Mac. Here is an article that should be able to take you through some more relevant troubleshooting steps for this issue:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
http://support.apple.com/en-us/TS3276
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Macbook pro running painfully slowly since upgrade to Mavericks and worse since Yosemite
Hi, since upgrading to Mavericks my previously excellent 2011 Macbook Pro is running painfully slowly, and things have only got worse since the upgrade to Yosemite. It takes anything up to 10 minutes to get fully functional from opening the lid on standby, can take a good 5 minutes to connect to wifi, and I am getting stuck with constant spinning beach balls. I've cleaned things up, and deleted anything unnecessary so I have adequate space on the HDD but this doesn't seem to make any difference, and I'm not running any particularly memory hungry software. It was working perfectly before these upgrades and I'm really wishing I could just downgrade back to Mountain Lion now! I'm no expert so could really use some help. Do I just need more RAM or is this something more complicated?
I've run Etresoft and here are the results (I note there is some adware listed on Safari, but I don't use it ,using Chrome and Firefox instead):
EtreCheck version: 2.1.8 (121)
Report generated 2 March 2015 18:26:15 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 466
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 11 days 21:24:0
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (87.34 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.joshuawise.kexts.HoRNDIS (6 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
16 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
FlowSync Application (/Applications/FlowSync.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
RoboForm
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 231.50 GB
Destinations:
Time Machine [Local]
Total size: 500.10 GB
Total number of backups: 13
Oldest backup: 2014-02-24 23:22:29 +0000
Last backup: 2015-02-09 22:20:02 +0000
Size of backup disk: Too small
Backup size 500.10 GB < (Disk used 231.50 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
1% launchd
1% Safari
0% Google Chrome
0% NotificationCenter
Top Processes by Memory: ℹ️
219 MB firefox
112 MB Google Chrome
56 MB systemstatsd
47 MB Finder
43 MB WindowServer
Virtual Memory Information: ℹ️
52 MB Free RAM
957 MB Active RAM
920 MB Inactive RAM
1.23 GB Wired RAM
58.33 GB Page-ins
1.38 GB Page-outs
Diagnostics Information: ℹ️
Mar 1, 2015, 03:19:06 PM /Library/Logs/DiagnosticReports/Google Chrome_2015-03-01-151906_[redacted].cpu_resource.diag [Click for details]
Mar 1, 2015, 01:18:49 PM /Library/Logs/DiagnosticReports/firefox_2015-03-01-131849_[redacted].hang
Mar 1, 2015, 01:17:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-01-13 1711_[redacted].crashUse the link below to remove CleanMyMac2.
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Then, review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/
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