Since upgrading to the newest OS I am getting the message "your computer restarted because of an error" WHY
Ever since upgrading to the newest OS I can't get my computer launched it keeps going back to the error screen and will not launch??????
Kirby Krieger wrote:
Hi Shane. Not much in the way of thoughts - - but fwiw:
How is the drive attached?
Can you open large files on the drive with other programs?
Are you running any drive compression or acceleration programs (some drives arrive with these installed)?
Can you reformat the drive and try again?
Hi Kirby,
I attached the UltraMax Plus with a USB cable. The UltraMax powers the cable so power is not an issue. I can open other files. Also, there is 500GB of files on the drive so I cannot re-format it. Although, I noted I could import the entire Aperture Library. However, I do not want to create a duplicate on my machine because that would be defeating the purpose of the external drive.
Thanks,
Shane
Similar Messages
-
'Your computer restarted because of a problem' ever since installing Yosemite
Hey guys,
Ever since I installed OS X Yosemite my Macbook Pro late 2012 has crashed and restarted randomly about 10 times so far over the past few weeks. Theres no pattern with what seems to be causing this, one time I was watching something on Youtube and another I was scrolling through Facebook,and just today I restarted my laptop on my own, and right when it shut down the message appeared! The message that appears after the crash is "Your computer restarted because of a problem. Press any key to continue", followed by a normal boot up, and everything seems to run perfectly normal until another random crash. I never had this problem with Mavericks and I'm quite certain its got to do with my upgrade to Yosemite. Can someone help me find the problem or tell me what to do?
Heres the error report that I got since the last crash:
Anonymous UUID: 9E3D15A7-FA7B-08E0-C7BF-786BB5F6F24B
Mon Nov 10 00:34:53 2014
*** Panic Report ***
panic(cpu 1 caller 0xffffff800881e80a): Kernel trap at 0xffffff80088123f7, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000113a38f78, CR3: 0x00000001bbea20b7, CR4: 0x00000000001626e0
RAX: 0x0000000000186f7f, RBX: 0x0000000000000000, RCX: 0xffffff81122f6000, RDX: 0x0025300100253001
RSP: 0xffffff8111f83a70, RBP: 0xffffff8111f83a70, RSI: 0xffffff8024bcdf50, RDI: 0x0025300100253001
R8: 0x0000000000000020, R9: 0xfffffffffffff000, R10: 0xffffff802004b780, R11: 0xffffff802517b160
R12: 0xffffff8008ed98f4, R13: 0x0000000000000000, R14: 0x0025300100253001, R15: 0x000000000000000b
RFL: 0x0000000000010212, RIP: 0xffffff80088123f7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000113a38f78, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8109cdde10 : 0xffffff800873a811
0xffffff8109cdde90 : 0xffffff800881e80a
0xffffff8109cde050 : 0xffffff800883a443
0xffffff8109cde070 : 0xffffff80088123f7
0xffffff8111f83a70 : 0xffffff8008799504
0xffffff8111f83ae0 : 0xffffff8008799d3e
0xffffff8111f83b40 : 0xffffff80087c5c60
0xffffff8111f83b80 : 0xffffff80087c59ce
0xffffff8111f83bb0 : 0xffffff80087bce45
0xffffff8111f83bf0 : 0xffffff80087b69ea
0xffffff8111f83d00 : 0xffffff80087acd2c
0xffffff8111f83d30 : 0xffffff800875c747
0xffffff8111f83d70 : 0xffffff8008bc45ff
0xffffff8111f83de0 : 0xffffff8008bdbdd2
0xffffff8111f83e60 : 0xffffff8008bdc287
0xffffff8111f83ea0 : 0xffffff8008736e46
0xffffff8111f83ed0 : 0xffffff800881eeae
0xffffff8111f83ef0 : 0xffffff800883a40f
BSD process name corresponding to current thread: syspolicyd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000008400000
Kernel text base: 0xffffff8008600000
__HIB text base: 0xffffff8008500000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 44743043353618
last loaded kext at 34724375158675: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8af63000, size 20480)
last unloaded kext at 34882738279922: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8af63000, size 16384)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x0198, 0x393955353436392D3034312E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Thanksi have exactly same problem on my early 2011 macbook pro i5. and one of my usb stopped working. if i reset my computer it works for a while and then stops again. all these after yosemite update please i really need help on this..
Anonymous UUID:
CCC4DCA9-48E9-4692-250B-488588FCC69E
Sun Nov 9 17:58:17 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff802a005eb2): "Possible memory corruption: pmap_pv_remove(0xffffff803b8db998,0x7fff7360f000,0x6d654, 0x6d654d64, 0xffffff8031663cc4, 0xfffffeb38ae0f078): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff8031663b80 : 0xffffff8029f3a811
0xffffff8031663c00 : 0xffffff802a005eb2
0xffffff8031663cf0 : 0xffffff802a0065e5
0xffffff8031663d50 : 0xffffff8029fb6b4a
0xffffff8031663e60 : 0xffffff8029facd2c
0xffffff8031663e90 : 0xffffff8029f5c747
0xffffff8031663ed0 : 0xffffff802a3c45ff
0xffffff8031663f40 : 0xffffff802a3c425c
0xffffff8031663f50 : 0xffffff802a44dcb2
0xffffff8031663fb0 : 0xffffff802a03ac46
BSD process name corresponding to current thread: suhelperd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x0000000029c00000
Kernel text base: 0xffffff8029e00000
__HIB text base: 0xffffff8029d00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7052072843826
last loaded kext at 6483411185500: com.huawei.driver.HuaweiDataCardActivateDriver 1.0.12 (addr 0xffffff7fac6ba000, size 16384)
last unloaded kext at 6604174049015: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fac717000, size 16384)
loaded kexts:
com.huawei.driver.cdc_ncm 2.7.2f16
com.huawei.driver.dc_net 1.0.2
com.huawei.driver.cdc_acm 2.6.2f17
com.huawei.driver.cdc_usb_bus 1.0.3
com.huawei.driver.HuaweiDataCardDriver 4.25.45
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 2 incoming serial ports
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: HUAWEI Mobile
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, 20080d.0 -
I have just upgraded to Firefox 4.0 and ever since then I get this message when I try to go to either Yahoo or Gmail
"THERE WAS A PROBLEM SENDING THE COMMAND TO THE PROGRAM",
I had this problem a month or so ago so downgraded to Firefox 3.6 and the problem went away but have now been advised to upgrade which indeed I have and hey presto the error message again, please how can I fix it??OK, you seem to be running Zone Alarm as your firewall. It includes a utility which checks to see whether a site is safe or not and also adds a plugin to Firefox which is listed as '''npFFApi'''. Can you disable that and see if it makes any difference?
To get to the plugins manager, click the orange Firefox button, then click "Add-ons". In the page that opens, click the "Plugins" link on the left which will open the menu. Then find '''npFFApi '''and click the "''Disable''" button. -
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
-
I have rebooted my computer several times and I am still receiving this message. Please advise as to how I can correct this problem. I even get this message when trying to uninstall Firefox.
I had the same problem and went round and round in circles trying to uninstall FF5. Nothing worked. I eventually downloaded a free "Uninstaller" programme, i.e. Revo which did the job and I have since downloaded a fresh Firefox 5 which is working perfectly.
-
Since upgrading to iOS 6 I am not getting prompted for my password when I update apps. Why is this?
When I updated apps on my ipad2 and iphone4S I used to get prompted for my password within a certain time. So I could update a couple and then 10 minutes later if I wanted to download or update something else I would need to put in my password again. Since I upgraded to iOS6, I don't believe I am prompted for my password the same amount of times. I updated an app this am after not using iPad through the night and it just updated, no password required. This has me concerned now because sometimes I bump buttons by accident and now I will be charged for these accidents. What has happened to Apple's brilliant security?
They've changed it in iOS and updates (and updates ONLY) do not require a password since it is really unnecessary as they have it on record that you were the one who bought the app. Why is more security needed, you aren't going to be charged for anything?
Next time you update and app go to the App Store and try to buy something. You will be asked for your password. -
Also I am using a mid 2012 macbok air.
Here is the stuff it showed me:
Interval Since Last Panic Report: 116543 sec
Panics Since Last Report: 1
Anonymous UUID: 6230F21B-9B4A-4F55-C557-9B70A3D3FBD4
Thu Jun 13 12:46:57 2013
panic(cpu 1 caller 0xffffff800d8b8709): "Double fault at 0xffffff800d828034, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff8132e1ff98, CR3: 0x000000000fc28000, CR4: 0x00000000001606e0\n" "RAX: 0xffffff8132e200b0, RBX: 0xffffff7f8df368db, RCX: 0xffffff8132e200b0, RDX: 0xffffff800db74970\n" "RSP: 0xffffff8132e1ffa0, RBP: 0xffffff8132e200a0, RSI: 0xffffff8132e20108, RDI: 0xffffff7f8df368db\n" "R8: 0x000000000000000a, R9: 0x0000000000000010, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0x00000000e00002c2, R13: 0xffffff8020fdbf00, R14: 0xffffff7f8df39ee0, R15: 0xffffff8020ea1000\n" "RFL: 0x0000000000010286, RIP: 0xffffff800d828034, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 1), Frame : Return Address
0xffffff80f5ac5ec0 : 0xffffff800d81d626
0xffffff80f5ac5f30 : 0xffffff800d8b8709
0xffffff80f5ac60a0 : 0xffffff800d8cddcf
0xffffff8132e200a0 : 0xffffff800db74a62
0xffffff8132e200c0 : 0xffffff7f8df31d8d
0xffffff8132e20130 : 0xffffff7f8df2d283
0xffffff8132e201a0 : 0xffffff7f8df2f5a0
0xffffff8132e20260 : 0xffffff800dc4729a
0xffffff8132e202c0 : 0xffffff7f8dda3f3e
0xffffff8132e20330 : 0xffffff7f8e219fed
0xffffff8132e20360 : 0xffffff7f8e219d05
0xffffff8132e20390 : 0xffffff7f8dd9841c
0xffffff8132e20480 : 0xffffff7f8df2fad4
0xffffff8132e204f0 : 0xffffff7f8dd97fae
0xffffff8132e20580 : 0xffffff7f8dd9939e
0xffffff8132e20660 : 0xffffff800dc4729a
0xffffff8132e206c0 : 0xffffff7f8dd9e8fe
0xffffff8132e20790 : 0xffffff7f8ddc25ce
0xffffff8132e20810 : 0xffffff7f8dda431b
0xffffff8132e20880 : 0xffffff7f8dda42a1
0xffffff8132e208d0 : 0xffffff7f8e21a5c1
0xffffff8132e20910 : 0xffffff7f8e214662
0xffffff8132e20940 : 0xffffff7f8dd9841c
0xffffff8132e20a30 : 0xffffff7f8df2fad4
0xffffff8132e20aa0 : 0xffffff7f8dd97fae
0xffffff8132e20b30 : 0xffffff7f8dd9939e
0xffffff8132e20c10 : 0xffffff800dc4729a
0xffffff8132e20c70 : 0xffffff7f8dd9e8fe
0xffffff8132e20d40 : 0xffffff7f8ddc25ce
0xffffff8132e20dc0 : 0xffffff7f8dda431b
0xffffff8132e20e30 : 0xffffff7f8dda42a1
0xffffff8132e20e80 : 0xffffff7f8e21a5c1
0xffffff8132e20ec0 : 0xffffff7f8e214662
0xffffff8132e20ef0 : 0xffffff7f8dd9841c
0xffffff8132e20fe0 : 0xffffff7f8df2fad4
0xffffff8132e21050 : 0xffffff7f8dd97fae
0xffffff8132e210e0 : 0xffffff7f8dd9939e
0xffffff8132e211c0 : 0xffffff800dc4729a
0xffffff8132e21220 : 0xffffff7f8dd9e8fe
0xffffff8132e212f0 : 0xffffff7f8ddc25ce
0xffffff8132e21370 : 0xffffff7f8dda431b
0xffffff8132e213e0 : 0xffffff7f8dda42a1
0xffffff8132e21430 : 0xffffff7f8e21a5c1
0xffffff8132e21470 : 0xffffff7f8e214662
0xffffff8132e214a0 : 0xffffff7f8dd9841c
0xffffff8132e21590 : 0xffffff7f8df2fad4
0xffffff8132e21600 : 0xffffff7f8dd97fae
0xffffff8132e21690 : 0xffffff7f8dd9939e
0xffffff8132e21770 : 0xffffff800dc4729a
0xffffff8132e217d0 : 0xffffff7f8dd9e8fe
0xffffff8132e218a0 : 0xffffff7f8ddc25ce
0xffffff8132e21920 : 0xffffff7f8dda431b
0xffffff8132e21990 : 0xffffff7f8dda42a1
0xffffff8132e219e0 : 0xffffff7f8e21a5c1
0xffffff8132e21a20 : 0xffffff7f8e214662
0xffffff8132e21a50 : 0xffffff7f8dd9841c
0xffffff8132e21b40 : 0xffffff7f8df2d37e
0xffffff8132e21bb0 : 0xffffff7f8df2f5a0
0xffffff8132e21c70 : 0xffffff800dc4729a
0xffffff8132e21cd0 : 0xffffff7f8dda3f3e
0xffffff8132e21d40 : 0xffffff7f8e219fed
0xffffff8132e21d70 : 0xffffff7f8e219d05
0xffffff8132e21da0 : 0xffffff7f8dd9841c
0xffffff8132e21e90 : 0xffffff7f8df2fad4
0xffffff8132e21f00 : 0xffffff7f8dd97fae
0xffffff8132e21f90 : 0xffffff7f8dd9939e
0xffffff8132e22070 : 0xffffff800dc4729a
0xffffff8132e220d0 : 0xffffff7f8dd9e8fe
0xffffff8132e221a0 : 0xffffff7f8ddc25ce
0xffffff8132e22220 : 0xffffff7f8dda431b
0xffffff8132e22290 : 0xffffff7f8dda42a1
0xffffff8132e222e0 : 0xffffff7f8e21a5c1
0xffffff8132e22320 : 0xffffff7f8e214662
0xffffff8132e22350 : 0xffffff7f8dd9841c
0xffffff8132e22440 : 0xffffff7f8df2d37e
0xffffff8132e224b0 : 0xffffff7f8df2f5a0
0xffffff8132e22570 : 0xffffff800dc4729a
0xffffff8132e225d0 : 0xffffff7f8dda3f3e
0xffffff8132e22640 : 0xffffff7f8e219fed
0xffffff8132e22670 : 0xffffff7f8e219d05
Backtrace continues...
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7f8dd95000->0xffffff7f8ddf0fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8dd6c000
com.apple.driver.AppleUSBHub(5.5.5)[54546EC2-8891-334B-9626-1EF6A02450DE]@0xfff fff7f8e213000->0xffffff7f8e227fff
dependency: com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7f8dd95000
dl.uds.netusb.controller(1.0d1)[8A6F03A2-5A6B-7137-C413-815E20000EB4]@0xffffff7 f8df25000->0xffffff7f8df41fff
dependency: com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7f8dd95000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000d600000
Kernel text base: 0xffffff800d800000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 117875499067298
last loaded kext at 105449581298871: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7f8f551000, size 12288)
last unloaded kext at 105568296897670: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8f545000, size 12288)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
dl.uds.netusb.controller 1.0.0d1
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.5f7
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3Apple doesn't respond to crash or panic reports. They're for internal use only.
Any or all of the following third-party system modifications may be contributing to your problem:
OpenVPN client
Driver for unknown USB network device
BlackBerry Desktop Manager
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can determine which is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Back up all data before making any changes. -
Firefox 33.0.2 on Windows 8.1 64 bit. Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL and hit <enter>, in which case nothing happens at all.
I have found that issue reported for Ubuntu (https://support.mozilla.org/en-US/questions/1011935?esab=a&as=aaq) but not for Windows. The solution there to change the keyboard is not feasible since it's a laptop with a built-in keyboard.
I did not have this issue with FF 28 (I finally upgraded because I was getting BSODs) and I don't have this issue with any other Browser on same platform.
Any help appreciated.
Thanks.Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem. -
Since upgrading to OS 10.9 some labels in the iTunes Store are unreadable. I tried resetting the cache in prefs with no luck. Anyone else have this problem?
Strangely enough the pref file did not show up in the Preferences folder. I don't know what this means but it could be signifigant.
-
I am new to apple hardware, and since upgrading software on my iphone 4S I receive this message. "this accessory is not supported by this iphone" when using my clock radio docking station. Is there away around this?
Hello GuynStPete,
Thanks for using Apple Support Communities.
I found the following support article that has some troubleshooting steps for you to follow in order to resolve this issue you're experiencing:
Resolve issues with iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Take care,
Alex H. -
I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?
Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
Ken -
since upgrading to LION, stuffit doesn't work (get message Power Pc apps no longer supported) So, how do I unzip .RAR files now?!?
Use the current version of Stuffit Expander.
(63916) -
Since upgrade to iOSs 8.2 i cant get or send mail from my iPhone 6.
since upgrade to iOS 8.2 i cant get or send email from my Iphone 6.
I have tried apple support troubleshooting, deleting and creating new account, resetting network setting...nothing works, any gelp would be apprciated.ThanksJust to clarify, are you saying that now you can't send email at all, or just while connected to Wi-Fi? (To test this, just turn your Wi-Fi off and use your Cellular network instead to send an email).
I know you have deleted/created accounts, but when adding the SMTP server is that being resolved by the iPhone okay? -
have also tried to reinstall older version of firefox and get same message
i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........
-
Upgraded to 5.4 when opening lightroom get a message "encountered an error when reading from its preview cache and need to quite" tried this several time but get the same error message. Says Lightroom will attempt to fix the problem the next time it launches but that is not happening. How do it fix this?
Delete the preview cache using your operating system. It is a folder whose name ends with Previews.LRDATA. Do not delete the Lightroom catalog, which ends with .LRCAT
Maybe you are looking for
-
We are using JRun 4.0 on our server in conjunction with MS IIS 6.0 to support dynamic JSP pages and Java Serlvets. We are using URL Encoding to support session handling. In the jrun- web.xml file we have the following parameters to disable the use of
-
Substitute exchange rate (bkpf-kuty2)
Hi experts, does anybody know how to substitute the exchange rate (bkpf-kuty2) with transaction ggb1 or with an user exit? Is it possible to change exchange rate with process 1120 DOCUMENT POSTING: Field substitution header/items? I tried to implem
-
How to auto update AIR runtime when installing with native installer?
Hi, we recently changed our app to a native installer for both Windows and OS X. It seemed that when we distributed a .air file the install process would upgrade the installed version of the AIR runtime (if necessary) before installing our applicatio
-
I'm thinking of upgrading from v10.6.8 Snow Leopard to OS X Yosemite. I know, I'm years behind, but it has become a necessity. My Mac is becoming slow and is incompatible with many softwares and websites. Does anyone know of any problems associated w
-
ESS - Make the Worklist come as default, and not the Calendar
Hello I have seen some threads on this forums asking about setting the worklist as default, when entering the iview for recording hours. But I cant find any solution to this. Is it possible to do this by not editing the standard code ? If there are s