Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?
Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?
I would try to reset all the settings in Mail, Preferences, Accounts (outgoing and incoming servers) according to your mail providers specs.
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Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?
Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy -
Btinternet has changed since 21st Nov and it no longer works on the ipad. Can anyone help please?
Can anyone help please, btinternet have changed their servers on e mail since 21st Nov and I can no longer send or receive e mails. BT say set to the following but I cannot get it to work, any suggestions please.
Go to your iPhone/iPad home screen and tap Settings.
Scroll down to Mail, Contacts, Calendars.
Tap Add Account.
Scroll down and tap Other.
Tap Add Mail Account.
Put the name you want people to see when they get mail from you in the Name field.
Enter your BT Business username in the Address field. For example, [email protected] or, where you have registered a custom domain, [email protected]
Enter your BT Business password in the Password field.
In the Description field enter the name you want to use to identify the account.
Tap Next. If you get an error message at this point, tap OK.
Make sure that POP is selected at the top of the screen.
In the Incoming Mail Server section, change the Host Name to pop.outlook.com.
Scroll down to the Outgoing Mail Server section and change the Host Name to smtp.outlook.com.
Tap Save.Hello Kitty Galore,
It sounds like your your photos that you take on your phone are not showing in your iPad Photo Stream.
I would check both devices to make sure that they both have Photo Stream turned on in the iCloud settings.
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/HT4486
How do I turn on My Photo Stream?
After your devices are up-to-date and you have set up your iCloud account, it’s easy to turn on My Photo Stream on any of your devices:
iOS devices: Go to Settings > iCloud > Photos (Photo Stream in iOS 6), then turn on My Photo Stream.
Mac: Go to System Preferences > iCloud, then select the checkbox for Photo Stream. Click the Options button and verify that the My Photo Stream checkbox is selected. Open the application you want to use with Photo Stream (iPhoto or Aperture) and confirm that My Photo Stream is turned on in that application. You can also adjust your my Photo Stream settings in iPhoto or Aperture Preferences.
If it is enabled, then I would check to make sure Automatic Upload is enabled with this article:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
I imported photos to iPhoto or Aperture from my camera, but I do not see them uploaded to the My Photo Stream album, though the service is enabled.
In iPhoto or Aperture, navigate to Preferences > Photo Stream. Ensure that Automatic Upload is enabled under My Photo Stream and that you have an active Wi-Fi or Ethernet connection.
If Automatic Upload is not enabled, you can either enable it and import again, or manually add the newly imported photos to My Photo Stream in iPhoto or Aperture by dragging them into the My Photo Stream album in your Library.
Cheers,
Sterling -
I received a multimedia message a few days ago. It still says downloading, can anyone help?
Hi bloper,
Please share the exact message you receive. This will help our Social Media team and our forum members have a better understanding of the issue. Also share the phone model and software version. Try doing a soft reset to your device and see if that clears any error preventing your message to download.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport -
Two days ago Mail stopped sending my emails.
Two days ago Mail stopped sending my emails. I am using OS 10.10.2. Connection Doctor shows the connections as green. I can send from my iPhone in iOS, but from my Mack Book Pro, nothing sends. What changed? How do I fix this. I get an error message saying "The identity of smtp.cox.net cannot be verified. The certificate for this server is invalid. … When I ask it to connect anyway, or try the send again, I get a second message saying "Cannot send message using server smtp.cox.net… Authentication required."
Connection doctor says "Connection to server succeeded; login not required."
How do I fix this?This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
If that's not what you see, post the contents of the window. -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
Hi.Since I upgraded to Maverick my scanner which is Fuji Xerox Docuprint CM205 fw could not be used for scanning as mac wouldn't find the scanner.Can anyone help please?
There's an alternative ...
Using Image Capture as a scanner:
Connect the scanner to your Mac whether Wi-Fi or USB.
Launch Image Capture.
Click the very small black box bottom right side of the Image Capture window.
You'll see this pop up menu: Connecting this (device) opens:
You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to. -
can anyone help please.. since iCloud came on the scene My all in one printer keeps saying it is not USB connected. what do I do
I have been looking for over a week now and even chatted with the USA but cannot get it to work.
I am really strugglingThanks
someone named Eloisa she gave me a phone no. or visit hp.com/uk
cannot make head nor tale of it all. I am old. and find everything hard to undertstand -
Updated from Leopard to Snow Leopard, then upgraded to Lion, now my system is freezing on startup. Can anyone help?
Try a Safe Boot: Restart holding down the shift key until you (hopefully) see a grey progress bar. Once booted restart as normal from the Apple menu. Any change?
How much RAM do you have installed? -
Not sure if I'm repeating myself here, but here is a repeat:
HI, my friend has updated her iPad to iOS8 and has since lost sight of anything she types, ie, email, chat in games, etc. can anyone help, please?If the keyboard is in the middle of the screen tap the tiny keyboard in the lower right corner of the keyboard then slide your finger up to dock then release finger.
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I get this error message when trying to upgrade software "The Iphone update software server could not be contacted" Can anyone help?
I'd start with the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Having upgraded from iPhoto 11 to iPhoto 2.0 (531) it now loads but crashes after a minute or so and none of the buttons work. Can anyone help please.
Hey Ian
That would be correct. because of the nature of your issue, you may find more information by using another one of Apple's support resources.
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action
Thank you for using the Apple Support Community.
-Norm G. -
Will I lose my photos in iPhoto if upgrade to a latest version? I have upgraded my system to Mavericks and now my iPhoto doesn't work. Can anyone help, please?
Most Simple Back Up:
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store -
Hi, I had to renew my iPhone 4s and backed up all my data to iCloud and since starting it up and transferring my information over I cant send or receive messages, can anyone help please
Hi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards, -
Just upgraded to the latest iTunes and iPhoto and now cannot change photos on my iPad, can anyone help please?
Try one or more of the following:
> Restart Your Computer
> Uninstall and Reinstall iTunes
> Reset iPod (nothing will get deleted)
> Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer.
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