Since upgrading to Yosemite, when I hit either apostrophe or quotation key in Apple Mail , that starts new paragraph

Since upgrading to Yosemite, when I hit either apostrophe or quotation key in Apple Mail, that starts new paragraph like I am hitting the return/enter key right next to the key I am hitting.
I've eliminated the possibility that I suffer from fat finger syndrome by ruling out the issue in other apps like Pages/Word (apostrophe/quotation works fine). This is only happening in Apple Mail. Example: [ Can't ] appears as [ Can' ] with [ t ] as the start of a new paragraph. I use an Apple wireless keyboard, so I also tried using an Apple keyboard connected by USB port. Still have the same issue in Apple Mail, but not in other apps.
Any idea what this is?

Update.
This only happens when I am typing above my signature information or replying to an email when the body of the email I am responding to included. Does not happen when I am typing a blank email.
Thanks,

Similar Messages

Since upgrading to Lion my address book no longer communicates with iTunes? This means that no new information is getting to my iPhone etc? Any ideas? Thanks

Since upgrading to Lion my address book no longer communicates with iTunes? This means that no new information is getting to my iPhone etc? Any ideas? Thanks

Nathan Miah wrote:
Is there absolutely anything else I could do to sort this such as phone Apple Support
If you want.
or maybe install Snow Leopard using the disc it came on with my Mac and just set it up from a Time Machine Backup on my external hard drive (since it works under SL)?
Did you install Lion on an empty partition, or did you upgrade Snow Leopard? If you upgraded, I'd not recommend erasing it, since your backups are apparently gone. It's doubtful Snow Leopard will recognize them.
It's not just backups on the drive either, there are other important things on there, so why won't they show?
Mixing Time Machine backups and other data is not a good idea. See #3 in Time Machine - Frequently Asked Questions. It sounds like the whole disk is corrupted.
I just really don't understand how this happened. Could it not be an issue with WD because they haven't issued firmware to support Lion yet?
If this is a simple external HD, connected by USB or FireWire, no, unless you installed some of WD's software on it. That shouldn't prevent it from being seen at all, but anything's possible.

Since upgrading to Yosemite, when I try to compose a new message, the window is wider than the screen and I can't adjust the width.

Ever since I upgraded to Yosemite on my MacBook Air, I cannot get the mail window to adjust to a size that fits my screen. It is wider than the screen size and although I can adjust the height, the adjustment arrows will not adjust the width. I am not having the same problem with my mac mini since I upgraded that computer. This is a pain because I spend most of my time on my air sending out e-mails to clients

Greetings kbug61,
It appears you are experiencing issues with window sizes and displays. Have you attempted to adjust your resolution at any point? That may be why the windows aren't managed properly. The following article may help you find a solution:
OS X Yosemite: Adjust your display’s resolution
Your display’s resolution determines the size of text and objects on your screen. By default, the resolution on your display is set to show the sharpest text and the most detailed images. While it’s best to use the default resolution, you can manually set the resolution to make text and objects appear larger on your screen, or adjust it to make text and objects appear smaller so you have more space on your screen.
Depending on how you adjust the resolution, some apps may not fit entirely on the screen. Using a scaled resolution may affect performance.
Set the resolution for your primary display
Choose Apple menu > System Preferences, click Displays, then click Display.
Select Scaled, then select one of the scaled resolution options.
Set the resolution for a connected display
If you have more than one display, additional resolution options are available.
After the display is connected, choose Apple menu > System Preferences, click Displays, then click Display.
Press the Option key while you click Scaled to see additional resolutions for the second display. Then select a scaled resolution option for the second display.
If you changed your display’s resolution and now there’s no picture
Connect multiple displays to your Mac
Set options for accessibility
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

My Firefox has JUST started jumping to the BOTTOM of a web page when I hit either the Page Down key or the Down Arrow, WHY?!?

I am running Windows Vista Home Premium, Service Pack 2. Today my Firefox started jumping to the BOTTOM of a websites page INSTEAD of going down one screen at a time like the Page Down key has been doing (on any browser I have ever used).

You may have switched on caret browsing.
* http://kb.mozillazine.org/accessibility.browsewithcaret
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
* Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"
* http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
* http://kb.mozillazine.org/Accessibility_features_of_Firefox

All emails from aug2014 to present are gone since upgrading to Yosemite

Since upgrading to Yosemite, all my emails from aug2014 to present are gone from Mail. Help!

It seems very unlikely that the upgrade would actually have deleted files. Mail is stored in <yourusername>/LibraryMail.
Exit Mail (Cmd-Q).
Go to that folder (in Finder, hold the option key while clicking the Go menu item to reveal the Library) and make a copy of all the subfolders somewhere (just in case).
Reopen Mail, go to the offending mailbox (Inbox, I guess) and do Mailbox, Rebuild. Cross fingers; wait a few minutes.
Another route is to (having made the copy above and closed Mail) to go to the Maildata subfolder in /Library/Mail and trash the Envelope files.
Hope this helps.
If possible, see if you can switch to Imap - then at least your server will retain copies of all the messages

Since i upgraded to Yosemite, when importing photos to iPhoto, they no longer appear in the 'events' summary in library. Why is this and how can i amend?

Since i upgraded to Yosemite, when importing photos to iPhoto, they no longer appear in the 'events' summary in library. Why is this and how can i amend?

The events may be incorrectly sorted. Try to sort the events by date, while in "Events" view.
Go to the "View" menu: Sort Photos > By Date > Descending. That should bring the most recent events to the top of the list.

Since upgrading to Yosemite I am getting frequently "safari can't open the page (blank) because the server unexpectedly dropped the connection this sometimes occurs when the server is busy. wait and then try again"

Since upgrading to Yosemite on my iMac I am frequently getting "safari can't open the page (blank) because the server unexpectedly dropped the connection this sometimes occurs when the server is busy. wait and then try again". This is with both a WiFi and Ethernet connection. The server is working fine from other devices using WiFi onto it such as iPhones, iPads, MacBook (which is also on Yosemite) so don't believe its an issue with the server.
I am also noticing page load very slowly when this problem is not occurring.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Why does it take so long for my macbook to come to life when I open the cover, since upgrading to yosemite

Ever since upgrading to Yosemite it seems to take forever for my screen to come up when I open my MackBook Pro 13" (Mid 2010 model) I don't mean bouts I mean when I lift the screen.
Thanks
Ron

Have you contacted Gmail tech support and/or posted in their forums?
==============
Your system profile is a complete blank!!!!
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.***

Since upgrading to Yosemite my computer closes down instead of going to sleep. When I restart I get a message saying your computer shut down because of a problem. Has anyone a similar problem? What is solution?

Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep. When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?

Sorry, I was acting like it was an email. See below:
Sat Nov 8 14:00:39 2014
Panic Report ***
panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81352f3800 : 0xffffff802a13a811
0xffffff81352f3880 : 0xffffff802a21e80a
0xffffff81352f3a40 : 0xffffff802a23a443
0xffffff81352f3a60 : 0xffffff7fabaa5e28
0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
0xffffff81352f3cb0 : 0xffffff7fab9a64a3
0xffffff81352f3d00 : 0xffffff7fab9a91be
0xffffff81352f3db0 : 0xffffff7fab9a80f2
0xffffff81352f3dc0 : 0xffffff802a6d8008
0xffffff81352f3e20 : 0xffffff7fab9a8d0b
0xffffff81352f3e50 : 0xffffff802a6c5a03
0xffffff81352f3ee0 : 0xffffff802a6be797
0xffffff81352f3f00 : 0xffffff802a16be13
0xffffff81352f3fb0 : 0xffffff802a2192c7
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
            dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
            dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000029e00000
Kernel text base: 0xffffff802a000000
__HIB text base: 0xffffff8029f00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 981693498948
last loaded kext at 264463654768: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7facd6e000, size 69632)
last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
loaded kexts:
com.apple.driver.AudioAUUC           1.70
com.apple.filesystems.autofs            3.0
com.apple.driver.AppleBluetoothMultitouch         85.3
com.apple.iokit.IOBluetoothSerialManager            4.3.0f10
com.apple.driver.AppleHWSensor   1.9.5d0
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.driver.AGPM        100.14.37
com.apple.driver.ApplePlatformEnabler    2.1.0d1
com.apple.driver.X86PlatformShim            1.0.0
com.apple.driver.AppleOSXWatchdog        1
com.apple.driver.AppleMikeyDriver           266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient          3.6.1
com.apple.GeForce    10.0.0
com.apple.iokit.IOUserEthernet       1.0.1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.AppleThunderboltIP       2.0.2
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleHV    1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.0f10
com.apple.driver.AppleSMCLMU     2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelHD4000Graphics       10.0.0
com.apple.driver.AppleIntelFramebufferCapri     10.0.0
com.apple.driver.AppleMCCSControl          1.2.10
com.apple.iokit.SCSITaskUserClient            3.7.0
com.apple.driver.AppleUSBODD      3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache            35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage           2.6.5
com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
com.apple.driver.AppleSDXC           1.6.5
com.apple.driver.AirPort.Brcm4360           900.19.8
com.apple.driver.AppleAHCIPort     3.0.7
com.apple.driver.AppleUSBHub      705.4.1
com.apple.driver.AppleUSBXHCI     705.4.14
com.apple.driver.AppleUSBEHCI     705.4.14
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleACPIButtons           3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS       2.1
com.apple.driver.AppleACPIEC        3.1
com.apple.driver.AppleAPIC            1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine        3
com.apple.security.TMSafetyNet     8
com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
com.apple.kext.triggers         1.0
com.apple.driver.AppleBluetoothHIDKeyboard    175.5
com.apple.driver.AppleHIDKeyboard         175.5
com.apple.driver.IOBluetoothHIDDriver    4.3.0f10
com.apple.driver.AppleMultitouchDriver   260.30
com.apple.iokit.IOSerialFamily         11
com.apple.driver.DspFuncLib          266.5
com.apple.kext.OSvKernDSPLib      1.15
com.apple.iokit.IOAudioFamily         200.6
com.apple.vecLib.kext           1.2.0
com.apple.nvidia.driver.NVDAGK100Hal    10.0.0
com.apple.nvidia.driver.NVDAResman        10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient     705.4.0
com.apple.driver.AppleThunderboltEDMSink       4.0.2
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController        266.5
com.apple.iokit.IOHDAFamily           266.5
com.apple.iokit.IOSurface     97
com.apple.iokit.IOAcceleratorFamily2         156.4
com.apple.AppleGraphicsDeviceControl     3.7.21
com.apple.iokit.IONDRVSupport      2.4.1
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass     3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
com.apple.driver.AppleUSBMergeNub       705.4.0
com.apple.driver.AppleUSBComposite        705.4.9
com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter         4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily         4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family       700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily          2.7.0
com.apple.iokit.IOUSBFamily            705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime            2.0
com.apple.iokit.IOHIDFamily            2.0.0
com.apple.iokit.IOSMBusFamily       1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore     2
com.apple.driver.AppleMobileFileIntegrity            1.0.5
com.apple.driver.AppleCredentialManager           1.0
com.apple.driver.DiskImages           389.1
com.apple.iokit.IOStorageFamily      2.0
com.apple.iokit.IOReportFamily       31
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform         3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto     1.0
com.apple.kec.Libm   1
com.apple.kec.pthread          1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: HD-LBU3
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4

Computer randomly shuts down/Very unstable since upgrade to yosemite

Since upgrading to yosemite my computer has become very unstable.
For anyone that can help with what may be causing this issue I would really
appreciate it. As for "Adobe" being a possible cause, how can I determine
which Adobe program and related files are the culprit?
Thank you very much to anyone who offer's their support and help.
EtreCheck version: 2.1.8 (121)
Report generated February 10, 2015 at 12:59:00 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 209
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 0:9:57
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (62.33 GB free)
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Computer, Inc. IR Receiver
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 15
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Roxio
    [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
        /System/Library/Extensions
    [loaded]    com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) [Click for support]
    [not loaded]    com.paceap.kext.PACESupport (5.4) [Click for support]
    [not loaded]    com.paceap.kext.PACESupport2 (5.4) [Click for support]
    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
    [not loaded]    com.symantec.kext.ips (1.3.1f6) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [not loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [not loaded]    com.epson.eventmanager.agent.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    com.rim.BBAlbumArtCacher.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [failed]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
    [running]    com.rim.BBDaemon.plist [Click for support]
    [running]    com.smithmicro.schedulerdaemon.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [failed]    com.avast.home.userinit.plist [Click for support]
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [not loaded]    com.facebook.videochat.[redacted].plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    [not loaded]    com.smithmicro.cleaning.schedulermailer.plist [Click for support]
User Login Items: ℹ️
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    BlackBerry Device Manager    Application (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    DivXBrowserPlugin: Version: 2.2 [Click for support]
    o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
    Open in Internet Explorer
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 256.51 GB
    Destinations:
        Data [Network]
        Total size: 3.00 TB
        Total number of backups: 30
        Oldest backup: 2014-12-22 10:14:08 +0000
        Last backup: 2015-02-10 02:49:48 +0000
        Size of backup disk: Excellent
            Backup size 3.00 TB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
         7%    WindowServer
         1%    Google Chrome
         0%    opendirectoryd
Top Processes by Memory: ℹ️
    129 MB    Google Chrome
    103 MB    Safari
    90 MB    WindowServer
    73 MB    Spotlight
    64 MB    Finder
Virtual Memory Information: ℹ️
    81 MB    Free RAM
    1.50 GB    Active RAM
    1.41 GB    Inactive RAM
    1.05 GB    Wired RAM
    1.66 GB    Page-ins
    21 MB    Page-outs
Diagnostics Information: ℹ️
    Feb 10, 2015, 12:42:48 PM    Self test - passed
    Feb 9, 2015, 05:23:10 PM    /Library/Logs/DiagnosticReports/mdworker_2015-02-09-172310_[redacted].crash

A number of problems exist including the likelihood of system corruption as a result of using CleanMyMac.
It is not reasonable to expect a Mac to operate normally after using CleanMyMac. Like many ill-conceived "cleaning" utilities, it is capable of corrupting a Mac to the point that erasing it completely is the only practicable means of recovery. CleanMyMac is not the only example; it is merely popular due to marketing strategies that are as effective as they are intrusive.
There is no practicable way to reverse the effects of having used CleanMyMac2 other than to reinstall all affected files from backups or their original sources. Its developer's uninstallation instructions are ineffective despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.
Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.
Besides CleanMyMac2, garbage "cleaning" and "anti-virus" software exists, specifically "Avast", "Smith Micro", and "Symantec / Norton". Those products should not be installed on any Mac, because they convey no benefit and are only capable of creating or contributing to problems.
In addition, that Mac's Hosts file appears to have been modified. Fixing a modified Hosts file requires specific instructions. Apple Support Communities contributor and EtreCheck author etresoft recently added a User Tip discussing that concern, and how to correct it: Fixing a hacked /etc/hosts file
The recovery procedure that follows will obviate the need to correct all those separate problems and is likely to require the least amount of your time and interaction.
Follow the applicable recovery procedure below:
If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Mac Basics: Time Machine backs up your Mac.
The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new user whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.
To erase and install Yosemite read: OS X Yosemite: Erase and reinstall OS X
To migrate your essential documents read: OS X Yosemite: Transfer your info from a computer or storage device and follow the procedure under Transfer info from a Time Machine backup or other storage device.

Trouble opening programs since upgrading to yosemite

I am having trouble opening programs since upgrading to Yosemite.

CS 6 or Photoshop 6. CS6 is version 13, Photoshop 6 is super ancient history.
Either way CS6 should work in Yosemite but not officially supported by Adobe any longer.
Are you trying to navigate to a location that is not there like a disconnected drive?
Photoshop tries to remember the last location you opened from
close photoshop
open Macintosh HD:Applications:Adobe
find the Photoshop folder or photoshop.app inside the folder, wherever you installed it
hold down ctrl+opt+shift+cmd and click on the photoshop icon as you are holding these down
when the prompt comes up to reset preferences click okay
you can't do this from the dock icon or an alias btw.
if that does not work
create a new admin account,
boot to that account
run photoshop,
if it works there is a problem with your old account and possibly corruption.

Slow since upgrading to yosemite

Hello I'm a new mac user and need some info.
I noticed that my mac is a bit slower since upgrading to Yosemite.
I get to see many times when opening an app the spinning colourful ball.
I did an etrecheck since i read on an over discussion that this might help resolving my problem.
Thank you
Problem description:
Slow since upgrading to Yosemite
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 3:10:32 PM GMT+2
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (21.5-inch, Late 2012) (Technical Specifications)
    iMac - model: iMac13,1
    1 2.7 GHz Intel Core i5 CPU: 4-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    NVIDIA GeForce GT 640M - VRAM: 512 MB
        iMac 1920 x 1080
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:21:45
Disk Information: ℹ️
    APPLE HDD HTS541010A9E662 disk0 : (1 TB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (793.45 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 43
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    uTorrent    UNKNOWN (missing value)
    Dropbox    UNKNOWN (missing value)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Growl [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         1%    WindowServer
         0%    fontd
         0%    com.apple.WebKit.WebContent
         0%    AppleSpell
         0%    dpd
Top Processes by Memory: ℹ️
    283 MB    com.apple.WebKit.WebContent
    120 MB    mds_stores
    112 MB    Safari
    77 MB    Finder
    60 MB    WindowServer
Virtual Memory Information: ℹ️
    5.60 GB    Free RAM
    1.71 GB    Active RAM
    477 MB    Inactive RAM
    795 MB    Wired RAM
    1.15 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 28, 2015, 02:48:11 PM    Self test - passed
    Mar 26, 2015, 10:11:19 PM    /Library/Logs/DiagnosticReports/Loader_2015-03-26-221119_[redacted].cpu_resourc e.diag [Click for details]

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Can't save to OS X Server from Microsoft Word since upgrading to Yosemite

When I am working on a Word Document and I click "save" the box pops up and every folder on my local computer is available as a location save my file, but my server is not. it simply does not show up. I can save to my local drive and then drag it over to my server through finder, but I cannot actually save the file directly from word to the server. This has only happened since upgrading to Yosemite and server 4.0

Word isn't able to save on a SMB volume, the problem is not limited to Yosemite, also on Mavericks. There is an easy solution (on Mavericks, which I tested, and hope that will do so under Yosemite, tomorrow I will test). Unmount the volumes that You want to work with, from the finder select Connect (Shift-CMD-K) and give the address of the volume with the prefix afp instead of SMB (afp://192.168.1.1 or similar). That will do it!
HTH Guido

Since upgrading to Yosemite my old email address is showing in the middle of my screen and I can't remove it.

Since upgrading to Yosemite on my iMac I have my old email showing in a small grey box in the middle of my screen. I don't know how to remove it.

The address has now gone - all I needed was another restart. But it did take two attempts. Thanks for your interest. Have also found that the iMac is slower at the moment. Goodness only knows what else I will find when I restart other progs.

Is anyone having problems with apple mail since upgrading to Yosemite?

MacBook Pro 15", mid 2012 running Yosemite 10.10.1 - ever since upgrading to Yosemite, I have a problem with Apple Mail which is that the from address persists on my screen after I close the email. I have to quit mail and sometimes even restart to get rid of it. Has anyone else experienced this? Any ideas?

No, I mean it lingers when I close the email. What I've discovered since I posted earlier is that if I reopen the email and hover over the address in the actual email the one that is persisting goes away. Thank goodness, because it is very annoying. I am wondering if it is somehow intentional in the SW. Thank you for asking.

Since upgrading to Yosemite, when I hit either apostrophe or quotation key in Apple Mail , that starts new paragraph

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