Since when did you have to pay with a credit/debit card to pre-order a phone?

I went today with my husband to pre-order him an iphone 4S for Christmas and the guy would not take my cash. He had to have either a debit or credit card. He had no explanation as to why. I asked him several times and he didn't have an answer. Some customer service...  Why wouldn't they take the cash? I'm hot over this. I've been a Verizonwireless customer for 15 years...  I've never experienced this before. If my service wasn't so good, I'd consider leaving Verizon. What is the reason for this? Why isn't cash good enough?
Not a happy camper in Seattle..... 

Probably because you were ordering a back-ordered phone.  If you use a card with a phone that they cannot deliver immediately, that could cause complications if something happens and they need to cancel your order.  It is much easier to refund money to a card than to find you and refund the cash (which the store may not have on hand, because most people make purchases, especially large ones, on cards).
If you need to pay cash, call ahead to confirm the store's policy and purchase a phone that is in stock at the time.

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