Since yesterday I am facing problem,when it goes in sleep mode it actually turn off and does not come up after pressing start button but every time I have to hard reset it.It is 4 gen running on 4.3.3

Since yesterday I am facing problem,when it goes in sleep mode it actually turn off and does not come up after pressing start button but every time I have to hard reset it to turn it on .It is 4 gen running on 4.3.3.Please help

so I have called HP tech support 12 times over the last 6 weeks and still my HP Officejet 4620 loses connection overnight. Of course becasue it was a birthday present I spent more time than I normally would have on this issue. While the tech are very polite they have not fixed my problem and now it is too late to return printer to store. This is a lot of money wasted and I think they need to admit this is a bug in this printer and resolve the problem!!!!!

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