Since yesterday InDesign doesn´t start.
I don´t know what happened?! I have a new laptop with newest programmes. InDesign did not work properly since the beginning (it sometimes shut down, but okay)....since yesterday I can´t start the programme any more and I always read the error: ""Adobe InDesign CC2014 does not work any more. The programme shuts down because of a problem."....What shall I do?
Since you say it never worked right from the beginning, you should probably uninstall and reinstall.
Similar Messages
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InDesign doesn't start on MacBook Pro 15" Mountain Lion
Hi,
Adobe InDesign CS5 is the only program of the Adobe Collection that gives me troubles.
I don't manage to open any existing document nor create a new one.
Here's what I do:
1. Launch the application Adobe InDesign CS5;
2. Select "Create a New Document";
3. Set the New Document settings;
4. Press "OK"
The window of the new document opens but it doesn't become active and keeps waiting until I Force Quit.
MacBook Pro 15" (mid. 2010)
Processor: 2.53 GHz Intel Core i5
Memory: 8GB 1067 MHz DDR3
Graphics: NVIDIA GeForce GT 330M 256MB
Software: OS X 10.8.4 (Mountain Lion)
NOTE: recently I experienced a major problem with my logic board and discovered it is a common issue among MacBooks mid. 2010 / early 2011. Luckly I had it replaced for free. Link to the issue on Apple support site: http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
don't know if this has any connection to my current problem.
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
Please, help me! this is causing loads of problems at work too...
Thank you in advance.
g
P.S. Follows the latest "Problem Report for InDesign" sent to Apple:
Date/Time: 2013-08-04 12:21:00 +0100
OS Version: 10.8.4 (Build 12E55)
Architecture: x86_64
Report Version: 11
Command: InDesign
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Version: 7.0.0.355 (7000)
Parent: launchd [137]
PID: 232
Event: hang
Duration: 0.82s
Steps: 9 (100ms sampling interval)
Hardware model: MacBookPro6,2
Active cpus: 4
Free pages: 1538076 pages (-1394)
Pageins: 36 pages
Pageouts: 0 pages
Process: Adobe InDesign CS5 [232]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Architecture: i386
Parent: launchd [137]
UID: 501
Task size: 74046 pages
CPU Time: 0.001s
Thread 0x8c4 priority 47
9 start + 54 (Adobe InDesign CS5) [0x27c6]
9 main + 187 (Adobe InDesign CS5) [0x28ab]
9 GetPlugIn + 14282 (AppFramework) [0xbe2855a]
9 ??? (AppFramework + 11736) [0xbe02dd8]
9 GetPlugIn + 245884 (AppFramework) [0xbe60e0c]
9 GetPlugIn + 242001 (AppFramework) [0xbe5fee1]
9 GetPlugIn + 368847 (Font Manager) [0x12812b3f]
9 TIN_DisposeFont + 1580 (Font Manager) [0x1283aead]
9 SINGDLLAccess_EnumerateLocations + 94 (SING) [0x128d010c]
9 SINGDLLAccess_EnumerateLocations + 222 (SINGCore) [0x1294e098]
9 SINGLIB::CatalogOperationContext::CatalogOperationContext(boost::shared_ptr<SINGLIB::Cont ext>) + 155 (SINGCore) [0x129370cd]
9 __sem_wait_nocancel + 10 (libsystem_kernel.dylib) [0x90da0c3a]
*9 ??? (mach_kernel + 845485) [0xffffff80002ce6ad]
*9 unix_syscall + 467 (mach_kernel) [0xffffff80005e13b3]
*9 sem_wait_nocancel + 179 (mach_kernel) [0xffffff80005ad143]
*9 ??? (mach_kernel + 213735) [0xffffff80002342e7]
*9 thread_block_reason + 300 (mach_kernel) [0xffffff800022db8c]
*9 ??? (mach_kernel + 190657) [0xffffff800022e8c1]
*9 machine_switch_context + 366 (mach_kernel) [0xffffff80002b47fe]
Thread 0x8dd DispatchQueue 1701273966 priority 49
9 _dispatch_mgr_thread + 53 (libdispatch.dylib) [0x999e87a9]
9 kevent + 10 (libsystem_kernel.dylib) [0x90da19ae]
*9 ??? (mach_kernel + 3471808) [0xffffff800054f9c0]
Thread 0x8de priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 PrivateMPEntryPoint + 68 (CarbonCore) [0x937b1a7b]
9 MemUtils::GetAvailMem() + 288 (PMRuntime.dylib) [0x14130]
9 MPWaitOnQueue + 261 (CarbonCore) [0x9372aacb]
9 TSWaitOnConditionTimedRelative + 177 (CarbonCore) [0x937de6ad]
9 pthread_cond_timedwait_relative_np + 47 (libsystem_c.dylib) [0x9a53c572]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x8ef priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 TS_exception_listener_thread + 89 (CarbonCore) [0x937db35b]
9 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x90d9e7d2]
*9 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x8f0 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 PrivateMPEntryPoint + 68 (CarbonCore) [0x937b1a7b]
9 ??? (AdobeACE + 237805) [0x5a0ed]
9 ??? (AdobeACE + 239345) [0x5a6f1]
9 MPWaitOnQueue + 261 (CarbonCore) [0x9372aacb]
9 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x937de68e]
9 TSWaitOnCondition + 128 (CarbonCore) [0x937de492]
9 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a5c2095]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x8f1 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 PrivateMPEntryPoint + 68 (CarbonCore) [0x937b1a7b]
9 ??? (AdobeACE + 237805) [0x5a0ed]
9 ??? (AdobeACE + 239345) [0x5a6f1]
9 MPWaitOnQueue + 261 (CarbonCore) [0x9372aacb]
9 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x937de68e]
9 TSWaitOnCondition + 128 (CarbonCore) [0x937de492]
9 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a5c2095]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x8f2 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 PrivateMPEntryPoint + 68 (CarbonCore) [0x937b1a7b]
9 ??? (AdobeACE + 237805) [0x5a0ed]
9 ??? (AdobeACE + 239345) [0x5a6f1]
9 MPWaitOnQueue + 261 (CarbonCore) [0x9372aacb]
9 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x937de68e]
9 TSWaitOnCondition + 128 (CarbonCore) [0x937de492]
9 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a5c2095]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x8f3 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 C_AMTUISwitchSuppressUpdates + 16870 (amtservices) [0x569d18c]
9 C_EULA_SetState + 2164 (amtservices) [0x5695db0]
9 C_AMTUISwitchSuppressUpdates + 16768 (amtservices) [0x569d126]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x978 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 ThreadUtils::ThreadPool::ThreadProc(void*) + 17 (TINthread.dylib) [0xb92483f]
9 ThreadUtils::ThreadPool::Dispatcher() + 277 (TINthread.dylib) [0xb9247a5]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x97b priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 thread_proxy + 141 (boost_threads) [0x1704fcd]
9 GetPlugIn + 1043766 (AppFramework) [0xbf23ac6]
9 GetPlugIn + 1029052 (AppFramework) [0xbf2014c]
9 GetPlugIn + 1028287 (AppFramework) [0xbf1fe4f]
9 GetPlugIn + 1045098 (AppFramework) [0xbf23ffa]
9 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a5c2095]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x97c priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 thread_proxy + 141 (boost_threads) [0x1704fcd]
9 GetPlugIn + 1043766 (AppFramework) [0xbf23ac6]
9 GetPlugIn + 1029052 (AppFramework) [0xbf2014c]
9 GetPlugIn + 1028287 (AppFramework) [0xbf1fe4f]
9 GetPlugIn + 1045098 (AppFramework) [0xbf23ffa]
9 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a5c2095]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x9a8 priority 47 cpu time 0.001s
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 GetPlugIn + 344392 (Support for JavaScript) [0x1099c0b8]
9 GetPlugIn + 227923 (Support for JavaScript) [0x1097f9c3]
9 GetPlugIn + 344123 (Support for JavaScript) [0x1099bfab]
9 __semwait_signal + 10 (libsystem_kernel.dylib) [0x90da0c72]
*9 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000234040]
Thread 0x9aa priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 Invoke + 53977 (ServiceManager-Launcher.dylib) [0xdfe8341]
9 Invoke + 44427 (ServiceManager-Launcher.dylib) [0xdfe5df3]
9 Login + 6849 (ServiceManager-Launcher.dylib) [0xdfd8c71]
9 Login + 1654 (ServiceManager-Launcher.dylib) [0xdfd7826]
9 Invoke + 43036 (ServiceManager-Launcher.dylib) [0xdfe5884]
9 Invoke + 42527 (ServiceManager-Launcher.dylib) [0xdfe5687]
9 Invoke + 40945 (ServiceManager-Launcher.dylib) [0xdfe5059]
9 Invoke + 40264 (ServiceManager-Launcher.dylib) [0xdfe4db0]
9 Invoke + 26973 (ServiceManager-Launcher.dylib) [0xdfe19c5]
9 Invoke + 26719 (ServiceManager-Launcher.dylib) [0xdfe18c7]
9 Invoke + 23679 (ServiceManager-Launcher.dylib) [0xdfe0ce7]
9 Invoke + 23190 (ServiceManager-Launcher.dylib) [0xdfe0afe]
9 Invoke + 46739 (ServiceManager-Launcher.dylib) [0xdfe66fb]
9 Invoke + 46601 (ServiceManager-Launcher.dylib) [0xdfe6671]
9 Invoke + 46519 (ServiceManager-Launcher.dylib) [0xdfe661f]
9 Invoke + 50950 (ServiceManager-Launcher.dylib) [0xdfe776e]
9 Invoke + 54887 (ServiceManager-Launcher.dylib) [0xdfe86cf]
9 __recvfrom + 10 (libsystem_kernel.dylib) [0x90da0b3e]
*9 ??? (mach_kernel + 845485) [0xffffff80002ce6ad]
*9 unix_syscall + 467 (mach_kernel) [0xffffff80005e13b3]
*9 recvfrom_nocancel + 255 (mach_kernel) [0xffffff80005a0b8f]
*9 ??? (mach_kernel + 3804654) [0xffffff80005a0dee]
*9 soreceive + 5579 (mach_kernel) [0xffffff80005999cb]
*9 sbwait + 175 (mach_kernel) [0xffffff800059cbdf]
*9 msleep + 116 (mach_kernel) [0xffffff800056a1c4]
*9 ??? (mach_kernel + 3579350) [0xffffff8000569dd6]
*9 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022664e]
*9 thread_block_reason + 300 (mach_kernel) [0xffffff800022db8c]
*9 ??? (mach_kernel + 190657) [0xffffff800022e8c1]
*9 machine_switch_context + 366 (mach_kernel) [0xffffff80002b47fe]
Thread 0x9ce priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 APXGetHostAPI + 2568459 (AdobeSWFL) [0x1de0af9b]
9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 82783 (AdobeSWFL) [0x1dbac1ef]
9 APXGetHostAPI + 2567887 (AdobeSWFL) [0x1de0ad5f]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x9cf priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 APXGetHostAPI + 2568459 (AdobeSWFL) [0x1de0af9b]
9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 82783 (AdobeSWFL) [0x1dbac1ef]
9 APXGetHostAPI + 2567887 (AdobeSWFL) [0x1de0ad5f]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x9d0 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 APXGetHostAPI + 2568459 (AdobeSWFL) [0x1de0af9b]
9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 82783 (AdobeSWFL) [0x1dbac1ef]
9 APXGetHostAPI + 2567887 (AdobeSWFL) [0x1de0ad5f]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x9d1 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 APXGetHostAPI + 2568459 (AdobeSWFL) [0x1de0af9b]
9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 82783 (AdobeSWFL) [0x1dbac1ef]
9 APXGetHostAPI + 2567887 (AdobeSWFL) [0x1de0ad5f]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0x9d3 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 APXGetHostAPI + 2568459 (AdobeSWFL) [0x1de0af9b]
9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 4096584 (AdobeSWFL) [0x1df800d8]
9 APXGetHostAPI + 2567831 (AdobeSWFL) [0x1de0ad27]
9 pthread_cond_timedwait_relative_np + 47 (libsystem_c.dylib) [0x9a53c572]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0xa0c priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 PrivateMPEntryPoint + 68 (CarbonCore) [0x937b1a7b]
9 ??? (MultiProcessor Support + 237808) [0x191850f0]
9 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x90d9e826]
*9 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000234040]
Thread 0xa0d priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
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9 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x90d9e826]
*9 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000234040]
Thread 0xa0e priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 PrivateMPEntryPoint + 68 (CarbonCore) [0x937b1a7b]
9 ??? (MultiProcessor Support + 237808) [0x191850f0]
9 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x90d9e826]
*9 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000234040]
Thread 0xa35 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
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9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 4096584 (AdobeSWFL) [0x1df800d8]
9 APXGetHostAPI + 2567831 (AdobeSWFL) [0x1de0ad27]
9 pthread_cond_timedwait_relative_np + 47 (libsystem_c.dylib) [0x9a53c572]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0xa37 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 APXGetHostAPI + 2568459 (AdobeSWFL) [0x1de0af9b]
9 APXGetHostAPI + 2568231 (AdobeSWFL) [0x1de0aeb7]
9 APXGetHostAPI + 2568124 (AdobeSWFL) [0x1de0ae4c]
9 APXGetHostAPI + 2676814 (AdobeSWFL) [0x1de256de]
9 APXGetHostAPI + 2567831 (AdobeSWFL) [0x1de0ad27]
9 pthread_cond_timedwait_relative_np + 47 (libsystem_c.dylib) [0x9a53c572]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0xa6d priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 thread_proxy + 141 (boost_threads) [0x1704fcd]
9 GetPlugIn + 1043766 (AppFramework) [0xbf23ac6]
9 GetPlugIn + 1029052 (AppFramework) [0xbf2014c]
9 GetPlugIn + 1028531 (AppFramework) [0xbf1ff43]
9 GetPlugIn + 1045098 (AppFramework) [0xbf23ffa]
9 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a5c2095]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Thread 0xa72 priority 47
9 thread_start + 34 (libsystem_c.dylib) [0x9a521d4e]
9 _pthread_start + 344 (libsystem_c.dylib) [0x9a5375b7]
9 ThreadUtils::ThreadPool::ThreadProc(void*) + 17 (TINthread.dylib) [0xb92483f]
9 ThreadUtils::ThreadPool::Dispatcher() + 277 (TINthread.dylib) [0xb9247a5]
9 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a5c9af0]
9 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x90da08e2]
*9 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]
Binary Images:
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0x20000 - 0x134fff AdobeACE <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1702000 - 0x170aff3 boost_threads <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x5678000 - 0x56dffea com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0xb923000 - 0xb926fff TINthread.dylib /Library/Application Support/Adobe/*/TINthread.dylib
0xbe00000 - 0xbf8ffe3 com.adobe.InDesign.AppFramework 7.0.0.355 <B180AD73-E11C-ADA9-619A-C963D23DFF5A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/AppFramework.InDesignPlugin/AppFramework
0xdfd5000 - 0xdff8fe7 ServiceManager-Launcher.dylib <12CEC4C0-8682-A5FD-BAD4-A3E4A4F6218A> /Library/Application Support/Adobe/*/ServiceManager-Launcher.dylib
0x1093b000 - 0x109c5ff7 com.adobe.InDesign.Support for JavaScript 7.0.0.355 <196259C9-B203-DD5B-0733-8D146FC78723> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Support for JavaScript.InDesignPlugin/Support for JavaScript
0x12791000 - 0x12891feb com.adobe.InDesign.Font Manager 7.0.0.355 <686FF9C9-7D76-6ADA-0E89-1CD439AB07B9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Font Manager.InDesignPlugin/Font Manager
0x128cc000 - 0x128edfef com.adobe.SING 12.0.4 (12.0.4) <440244FD-6A2F-4128-B9BF-F1C804B1CB6F> /Library/Application Support/Adobe/*/SING.bundle/Contents/MacOS/SING
0x12903000 - 0x129ccff1 com.adobe.SINGCore 12.0.11 (12.0.11) <87B1D0A5-E4F3-4239-A81E-BB5FA0B242D8> /Library/Application Support/Adobe/*/SINGCore.bundle/Contents/MacOS/SINGCore
0x1914b000 - 0x191afff4 MultiProcessor Support <F3CB7402-2B6F-8FB2-603D-FF918BD40E55> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobePSL.framework/PlugIns/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x1db68000 - 0x1e981fc3 com.adobe.adobeswfl (2.0.0.7489) <C954CA64-9B28-A7FA-E391-C1C6524F1639> /Library/Application Support/Adobe/*/adbeapecore.framework/Resources/AdobeSWFL.bundle/Contents/MacOS/AdobeSWFL
0x90d8c000 - 0x90da6ffc libsystem_kernel.dylib <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x9371b000 - 0x93a20ff7 com.apple.CoreServices.CarbonCore 1037.6 (1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x999e4000 - 0x999f6ff7 libdispatch.dylib <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9a521000 - 0x9a5defeb libsystem_c.dylib <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
*0xffffff8000200000 - 0xffffff8000736dbc mach_kernel <896CB1E3-AB79-3DF1-B595-549DFFDF3D36> /mach_kernel
Process: accountsd [190]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [137]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 1372 pages
Thread 0x647 DispatchQueue 1 priority 12
9 start + 1 (libdyld.dylib) [0x7fff8acef7e1]
9 ??? (accountsd + 3048) [0x10a503be8]
9 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8a8fd0e2]
9 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8a8fd916]
9 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8a8f8233]
9 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8b154686]
*9 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x660 DispatchQueue 2 priority 33
9 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff8acd89ee]
9 kevent + 10 (libsystem_kernel.dylib) [0x7fff8b156d16]
*9 ??? (mach_kernel + 3471808) [0xffffff800054f9c0]
Binary Images:
0x10a503000 - 0x10a503fff accountsd <0982A50A-159D-3E63-A2EC-6447F3706436> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8a8c8000 - 0x7fff8aab2ff7 com.apple.CoreFoundation 6.8 (744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8acd4000 - 0x7fff8ace9ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8aced000 - 0x7fff8acf0ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8b144000 - 0x7fff8b15fff7 libsystem_kernel.dylib <A9F97289-7985-31D6-AF89-151830684461> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff8000736dbc mach_kernel <896CB1E3-AB79-3DF1-B595-549DFFDF3D36> /mach_kernel
Process: AdobeCrashDaemon [234]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Resources/AdobeCrashD aemon.app/Contents/MacOS/AdobeCrashDaemon
Architecture: unknown
Parent: Adobe InDesign CS5 [232]
UID: 501
Task size: 1004 pages
Process: aosnotifyd [96]
Path: /usr/sbin/aosnotifyd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 1320 pages
Thread 0x388 DispatchQueue 1 priority 31
9 start + 1 (libdyld.dylib) [0x7fff8acef7e1]
9 ??? (aosnotifyd + 37439) [0x1096fd23f]
9 ??? (aosnotifyd + 36529) [0x1096fceb1]
9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x7f_ I had snow leopard before, then upgraded to mountain lion.
_ I did installed InDesign from the original media...
any clue about the issue?
thanks a lot,
g -
Hi all
I've been experiencing major problems with my Adobe Suit ever since I installed it. The only apps that Im able to use (that do startUP) are Photoshop, Adobe Professional and Bridge. InDesign, along with the others, do not start up at all. But If I go to my task manager, they appeal as running.
My system is 2G RAM, 1.6GHz AMD.
Please help me.BobLevine wrote:
Actually, like the G4 Macs, which aren't supported either, it will install, but what happens after that is anyone's guess.
Bob
So why does the installer bother to do a sytem check? Does it at least throw a warning? -
My Indesign doesn't start up anymore.
My name is Edmée and my recently bought CC program Indesign has stopped working. Other CC programs works fine.
After start-up screen there is a message that ID has stopped working (in Dutch) and that there is no solution at the moment.
What can be wrong, and how can it be solved?
Can anyone help me please?
I need ID for my study and I am a novice user in CC, so any good tips are welcome.I have already tried uninstalling and installing InD but that doen't helped.
It stops while starting up with the Adobe startscreen is displaing 'Busy with installing Trackers'.
My windows version is Windows 8.1. -
I am using Firefox 3.6.13 on a 2009 Mac Pro computer (OSX 10.6.6). Up until yesterday when I clicked on a link in an email message Firefox opened a new tab and switched to that particular website. Since yesterday Firefox doesn't do that. I have Firefox set up as my default browser. I tried to change my default browser to Safari, then everything worked fine. Clicking on a link in a message a new tab has opened in Safari with that particular website. My problem is, that I like Firefox a bit more than Safari and I'd like to know what to do to restore that functionality to Firefox.
It's a good idea to try disabling Flash completely and see whether the problem continues. If it does, then my guess is incorrect. To test that, open this tab:
orange Firefox button (or Tools menu) > Add-ons > Plugins category
Here you can locate Shockwave Flash and use the Disable button. Keep this tab open for easy access when doing your test.
''If your test confirms that Flash is causing the problem,'' then the other thread has two suggested workarounds. The first is simple to understand (keep some Flash running at all times) but may be inconvenient to do all the time. The second is trickier because it requires editing a file in (or creating and then dragging a file into) a system folder. Fortunately you only need to do it once. -
Since I made my Safari update yesterday, safari doesn't open my chosen webpage anymore at the start... Frustrating ! What can I do to have my opening page again ?
Go to Preferences-> general and change 3 settings there:
1. "Safari opens with" = "A new window:
2. "New windows open with" = "Homepage"
3. "Homepage" = <your chosen webpage> -
Hi there! Yesterday, I installed Mavericks on my Macbook. Since then, it doesn't recognize my external hard disk drive anymore (at least not on the desktop. In Germany they call it "it doens't mount it". I don't know if it's the same expression in english?)
I just used it a week ago, before I did the update and it worked perfectly fine.
Is there anyone out there who knows a solution for this problem? I've been googleing for hours now and can't find any answer.
Thank you!!!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Indesign CS5 doesn't start properly
My Indesign CS5 doesn't start.
I can't see the program start, but if i go to the "active processes management" i can see it running.
So, the program starts but i can't see his interface.
My OS is W7 professional.
This problem is affecting me since one week.
I tried to uninstall and then reinstall it without results.
PS. I have a Premium CS5 Suite, and the other programs works finely.
Thanks for the supportCiao Peter,
finally i got it! The problem was about the ID focus, where the application load.
I have two monitor, managed by nView desktop manager. So ID was loaded far from my desktop, i don't know why.
But most strange of all, ID was not showed in the application tab in the "active processes management" .
So i disabled nview manager and ID appear.
But this is a big bug of ID, which Adobe must manage.
Thank you so much for your help.
Ciao, Luca -
I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?
Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!. -
Yesterday I got a message that Firefox is updating, and since then I could not start Firefox again.
I am using WIndows 8 RP. Firefox used to work fine till yesterday. Yesterday I got a message that Firefox is updating, and since then I could not start Firefox again.
As the window starts and crashes there is no way I can see any error message.
I uninstalled Firefox, downloaded, and reinstalled again.
But no use, the problem persists.'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.'' -
I cant start trial Indesign CS6. The icon appears but when I click it it doesn't start.
I cant start trial Indesign CS6. The icon appears but when I click it it doesn't start.
What's your OS?
What exactly happen when you open the click on your Indesign Icon ?
Did you get any error while installing the software? -
Since yesterday my iphone 4 has started to freeze intermittently when unlocking. When it happens nothing happens (left it for an hour last night) until I reset the phone, but it's done it 5 times today. Never had this prob before. Any thoughts?
I had the same problem (freezing iphone when trying to unlock) today.
1) I made a backup of my iphone using itunes.
2) Went to my service provider and made a sim swap. So, I think there was a problem with the nano simcard.
Problem solved. -
since yesterday iam facing problem my iphone 5 doesn't get activated, i tried even with i tunes it give me this message : iTunes cannot restore the iphone because Find My iphone is on. please help me
If you are a developer, go here:
solution to Activation Lock with expired iOS 7 beta:
https://devforums.apple.com/message/880712#880712
(thanks to suzan135 for the link)
If you are not a developer, your favorite search engine may provide some direction. -
Since yesterday I am facing problem,when it goes in sleep mode it actually turn off and does not come up after pressing start button but every time I have to hard reset it to turn it on .It is 4 gen running on 4.3.3.Please help
so I have called HP tech support 12 times over the last 6 weeks and still my HP Officejet 4620 loses connection overnight. Of course becasue it was a birthday present I spent more time than I normally would have on this issue. While the tech are very polite they have not fixed my problem and now it is too late to return printer to store. This is a lot of money wasted and I think they need to admit this is a bug in this printer and resolve the problem!!!!!
-
[Solved] Nautilus bookmarks - Gnome Shell Doesn't Start
Hi there.
I've tried to search and have been scratching my head by what probably has a really simple solution but I have not found it so far.
I've made a fresh install of Arch, system is up to date, with Gnome 3 (shell and whatnot).
I've set my locale in /etc/rc.conf to pt_BR and have properly generated locales.
$ locale -a
C
en_US
en_US.iso88591
en_US.utf8
POSIX
pt_BR
pt_BR.iso88591
pt_BR.utf8
Gnome is localized to pt_BR
Everything is fine and dandy except for a really annoying thing.
xdg-user-dirs-update
Creates folders with incorrect characters when viewed on Nautilus (but appear correct on Nautilus sidebar).
I tried editing the .config/user-dirs.dirs file with gedit, it showed the wrong characters but allowed me to write the correct ones. Saved it and ran xdg-user-dis-update, the output is borked characters. Tried editing it in nano, same results.
I've managed to manually delete and create the correct folders using
xdg-user-dirs-update --set MUSIC /home/$USER/Foldername
but, while it displays properly on nautilus when navigating, it doesn't display properly on the sidebar.
I'm linking to a screenshot so it is easier to understand. The music folder should read "Músicas". You can see I'm inside the Videos folder but the sidebar name doesn't match the folder name.
http://i453.photobucket.com/albums/qq25 … _issue.jpg
Any ideas?
EDIT: After this post, I rebooted and gnome shell would no longer start - at all. I would get it to log in and display the wallpaper but that was it. I could get into xfce4 from gdm so I knew the issue was with gnome.
Nonetheless, I went ahead and did yet another reinstall (I always assume I borked a package or hard-to-find-configuration).
Feeling frustated but being a tad wiser I noticed a weird behavior on ~/.xsessionerror
[Error initializing libicu support]
This went on forever until I aborted the command.
Changing my locale on my rc.conf from pt_BR to en_US fixed gnome-shell. I was once again able to boot into it without a problem. I then, from within gnome, choose portuguese as the default locale (gnome-control-panel, not rc.conf). This fixed the Nautilus issue above and has not stopped gnome-shell from working. I don't know *how* they implement their localization but heck, it works.
Solved and maybe it might help anyone with the same issue.
Last edited by OttoRobba (2012-06-22 06:43:37)Hmm, since yesterday I'm fumbling around with those settings too. It seems this is not settings related at all (at least not to old package settings), but rather to nautilus' behavior. Just a few minutes ago I've set "view all hidden files" to true in it's settings. It instantly crashed. After a reboot gnome-shell is gone. This is really annoying.
Also there is no taskbar, no menu bar, no nothing in fallback mode!... Is this even fallback mode?
Trying to launch gnome-shell from terminal then gives:
Window manager warning: Screen 0 on display ":0" already has a window manager; try using the --replace option to replace the current window manager.
with replace option:
Window manager warning: Log level 16: Another compositing manager is running on screen 0
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: meta_compositor_sync_window_geometry: assertion `info' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: meta_compositor_sync_window_geometry: assertion `info' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: meta_compositor_sync_window_geometry: assertion `info' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Window manager warning: Log level 8: meta_compositor_sync_window_geometry: assertion `info' failed
Window manager warning: Log level 8: add_win: assertion `info != NULL' failed
Segmentation fault
Compiz is gone already. What could be causing this issue?
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