Since yesterday mozilla has been freezing my laptop, it won't even let me uninstall it. Evertime I click on a bookmark it freezes right up. Can't even uninstall
The details are in my question. I can not use Mozilla at all. I open the web browser and as soon as I click on any saved book mark my whole pc freezes. I have to hold the start up button to shut it down (and that is not good for my laptop). I tried to uninstall and it will not, keeps freezing. Tried to open in safe mode and if freezes again. I've used Mozilla for probably 6 years can you please suggest something to fix this or I will have to use another browser.
Thanks
If you recently did a windows update then do a system restore and see if when you restore it works if than uninstall mozilla do your windows update and reinstall mozilla that should fix the problem.
Similar Messages
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Bought my iPhone in march with working sim just stopped working yesterday. Has been saying searching since yesterday what do I do?!!
is restart dont help
http://www.apple.com/support/iphone/assistant/phone/#section_1
then I would return it under warrenty -
Can I exchange for a new laptop? Since December it has been having hardware issues and it has already needed to get parts changed twice already. My laptop is not working properly again. I feel like I have unfortunately gotten a lemon laptop.
Apple will repair or replace at its discretions, parts found to be defective in materials or workmanship.
You will have to discuss whether your history warrants a complete replacement with the folks at the Genius Bar.
I do not speak for Apple, but it sounds to me like you have been unlucky, but not unlucky enough (or have spent so much time with your MacBook in the shop) to warrant a complete replacement.
You have not provided any details of what the faults were or what was replaced. If they replaced the motherboard, you already got a new computer -- because everything except the drive and the display is on that board. -
Last week my iPhone 5 would only be down 5-10% in 24 hours. I mostly text and e-mail. After the 6.1 update yesterday it has been 20 hours since the last charge and it is down 60%. Something is up
Sounds like all the settings that you may have adjusted to save power (screen brightness etc etc) have been defaulted back to factory.
If you jump into all the settings and turn off what you dont need and turn down what you do need it will be the same as before.
Worked for me
Cheers! -
My MacBook Pro 10.6.8 prompted me of a new itunes update this morning, so i downloaded it. Since then itunes has been starting up randomly on its own, and starts playing the first song on the list. I pause the song, and it resumes it on its own again. I'm not joking. So, I end up quiting out of itunes; but, it starts right back up again on its own. After quiting out of the app a few times, it eventually stops reopening; however, about an hour later (or less) it opens again. HOW DO I MAKE IT STOP? I'm just about to delete itunes, because I've had enough of this crap. I hope someone can help. I've restarted the laptop, and it seemed like that fixed it, then itunes started up doing the same thing again an hour later. ituneshelper is unchecked; bluetooth is off; i only have speakers and a mouse plugged in (also charger).
Read this Apple Discussion Thread and possible solutions. The audio jack has been the main culprit, also certain sync and automation settings including connected remotes.
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My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.1.1 [Click for support]
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 60
Oldest backup: 2012-07-15 01:16:54 +0000
Last backup: 2015-03-29 19:28:06 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
97% rapportd
3% WindowServer
1% mds
0% fseventsd
0% distnoted
Top Processes by Memory: ℹ️
155 MB Safari
120 MB Finder
86 MB rapportd
86 MB WindowServer
69 MB mds_stores
Virtual Memory Information: ℹ️
12.56 GB Free RAM
2.53 GB Active RAM
428 MB Inactive RAM
1.66 GB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 06:00:15 PM Self test - passed
Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hangOpen Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
I updated to iOS 8 on iPhone 5s and now iMessage will not verify my email address to use to send/ receive messages. It has said "Verifyng" beside it in settings since yesterday, but has not sent a verification email. I have also tried Adding it as a new email address several times, but get the same outcome. I can still send/ receive texts from my phone number, just not from the email address.
In my iCloud settings under Contact Information for that email address and it shows "pending". When I select "Resend Verification Email" I get "Cannot Connect to iCloud".Hello, Dorian071.
Thank you for visiting Apple Support Communities.
Here is the best article to reference when experiencing issues with iMessage activation issues.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H. -
HT1527 itunes has been downlaoded in laptop in vista. but it is showing error
itunes has been downlaoded in laptop in vista. but it is showing error.!!!!!!!!!!!!!!!!!!!!!!!!
That's unfortunate.
If/when you are ready for help, provide some details of the issue like the actual error message. We are not mind readers. -
I upgraded my iphone 4s to ios 6.0.1 2 days ago and since then it has been overheated! is ios 6.0.1 not meant for iphone 4s? how can i solve the isssue?
Hi Dan,
I tried to reset settings but it didn't seem to help much. Then I read a few posts about deleting my email accounts and recreating them, and that actually seemed to help a bit. Now the only time I notice it gets heated up is when I am either on whatsapp or Instagram...that's it! -
I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the midle. Does anyone has incounedt that same of problem? Please help. Thank you in advance.
The startup disk may need repairing ...
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to repair the disk and restore OS X using OS X Recovery -
since yesterday I have been unable to use FaceTime across all my Apple devices: Iphone 5s, MAC Notebook, and Ipad Mini. It does not connect nor make the ringing sound. Why is this and how can it be fixed?
I am haveing same problem canot find itunes.msi
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Since the cloud has been updated, I can not see my files on safari. Why?
Why can I not use safari to open my creative cloud page? I used that browser for months and since the cloud has been updated, I can only use google chrome.
Found it in link from https://discussions.apple.com/message/20431895#20431895, Or press ctrl + S to get the left sidebar showing!!!
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How many times can I attempt the passcode before I can't enter it any longer...it has been over 3 hours and it will not let me re-enter it? My daughter forgot the new code she put in....
What dowes the screen say? If it just say disable and gives not time to retry then you have to restore the iPod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I can not get my mail to send on my mac. It has been fine until about 2 hours ago, incoming mails are fine. I have jused all of my 3 accounts and I can't send from any og them (they are all on different servers) anyone have nay ideas on how I can fix this?
Jailbreaking violates the Apple warranty and licensing agreement and voids ALL support from Apple. No one on here can help you as doing so is a violation of the Terms of Use of these Communities. If you send the iPad to Apple they will just send it back to you as they are not permitted to work on a machine that has been jailbroken.
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