Since Yosemite Macbookpro can't find wireless printer

Since my Yosemite upgrade my laptop and other wireless devices won't play nice. The biggest issue is my printer, Canon MG5520. I have downloaded the latest drivers, it's connected to our home network my husband can print from it using two windows laptops. I have "reset printers" I have re-installed the drivers multiple times. It will find the printer occasionally. I thought I had it all working this morning after an hour of troubleshooting and tried to print something and got the "cannot find printer" error. If I go into the printer utility it tells me it's there and idle but when you try to print it's error 300. I also can't find my iPhone5s with airdrop but that is the least of my troubles right now.

The meaning of "Support Code 300" is known only to Canon, but there are reports of at least temporary relief from taking one or more of the following steps. Some may not be applicable in your case.
         Open the printer cover to check the ink cartridges, then power the printer off and back on.
         Turn Wi-Fi off and back on in the menu bar.
         Delete and recreate the print queue in the Print & Scan preference pane.
         Disconnect the power cable and reconnect it after a minute or so.
         Reset the printer to factory condition, restart the wireless router, and repeat the network setup.
If none of these procedures works for you, I suggest you contact Canon tech support.

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Can't find wireless printer with E2000 router

I have a Dell Inspiron 1720 (running Vista Home Premium) that connects to my Linksys E2000 and to a wireless printer, the Canon MX870. It's been working for months without problems.
I just got a Toshiba Satellite P770-BT4G22 Laptop (running Window 7 Professional 64 bit) and installed the Cisco Connect software following the instructions where you have already set up the router and just need to install the software to do things like add a device. I can connect to the router fine using a web browser or the Cisco Connect Software and my Toshiba connects to the Internet through the router without problems.
The problem is Cisco Connect says it can't find a wireless printer when I run it on my new Toshiba. I've put the printer within 3 feet of the router with my Toshiba in between but still it can't find it. My Dell in another room connects to the printer no problem. And I can print to the Canon if I select the Shared Canon Printer ( on the Dell) using the Toshiba's Control Panel Add Printer function. But obviously that means the Dell has to be on so that's not good for much more than troubleshooting. I've also wired a connection from the printer to the Toshiba and downloaded the latest driver, printed that way so I know that's not the problem. The problem is that Cisco Connect can't find the printer. It says there are 6 devices attached to my router so it's seeing something, but I guess not the printer. I've turned any firewalls off for this testing too.
I'm stumped as to why it can't find the printer when the Dell did and they are all on the same network. Unless it's not compatible with 64 bit Windows. Any help would be greatly appreciated.
Thank you.
Solved!
Go to Solution.

I have already added the printer to my network using Windows Add Printer prior to assigning the printer a static IP. But I followed your instructions in making the IP static so if I reset the router I don't have to go through the process again.
When I ran CC and told it to add a printer, it did not identify any printer for me, it went from the screen where you say to add a printer to one where it asked me to name the printer. Honestly, I wasn't even sure if it was referring to the Canon because I'd already added it using Windows, albeit without a static IP, just by knowing what IP it had been assigned. After I gave it the name, it went back to the "home" screen with computers & devices, parental controls, etc. No errors, but no real way to see or change what I had done.
That's why I was asking if there's a way to look at the router and view devices that have a static IP. I can view the DHCP table but it's not there of course. I don't really see anywhere using the router software (either by web connection or CC) where the Canon printer is listed. I see it in Windows Printers, but I saw it there before I reran CC and it asked me to name it.
I appreciate your help and I'm glad to be up and running with it. Especially with having a static IP. I'm just trying to better understand what happened and how to view my devices connected to the router.
Thank you very much for your help.

New macbook pro can't find wireless printer

I have an HP1320nw, configured to run wirelessly through a linksys E1000 wireless router.
my wifes windows box can print to it ... and I can print to it via USB. But when I try and add it as an IP printer, my mac can't see it.
also ... A ping on the windows box works ... a ping on the mac times out
any ideas ?

If the Ping from the Mac times out then that explains why the Mac does not see the printer. But note that you never see a printer when adding it via the Add Printer > IP pane. A printer will only be seen if it supports a broadcasting protocol like Bonjour and if it does it will appear in the Add Printer > Default pane.
So working on why the Mac cannot ping the printer, the most likely is the Mac is set to a different subnet to the printer. If you make a note of the IP address used by the Mac, the PC and the printer, they should all be set to the same IP subnet. For a home network this is typically the first three sets of numbers in the IP address. The last number is known as the network address, and each device must have a different network address.
So if the PC and printer have an IP address of 192.168.1.x, where x is the individual network address for each device, then the Mac must also be set to 192.168.1.x.
The other thing to check is the Gateway / Router address. This will be the IP address of the Linksys router and this should also be set in the Network settings on the Mac.
If the Mac is correctly set then are you able to ping the Linksys router or the PC?

Can't find wireless printer after changing router

I have recently changed my router to a Virgin media superhub. This has obviously changed my network details. I had 2 wireless printers running on my old network. ?I have managed to get one working as it has a menu screen on it and it was just a matter of searching for the new network. My second printer, a HP 1102w does not have a menu just buttons. I cannot get my Mac to see it in any of the preference options

maybe the features of the usb port is controlled by the routers setup page most routers have some ip address you type into a browser and login to the router to set them up try that
because some routers have usb for external hd some for printers some only for firmware updates (like the Apple TV (which of cause are not routers but have usb connector for the sole purpose of upgrading a crashed firmware))

HT2495 I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, but can't find the printer on the add printer and scan icon on preferences.

I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, which is connecte to the network, but can't find the printer on the add printer and scan icon on preferences. I downloaded a installation printer utility from the Manufacturer (lexmark), but it didn't work. Any sugestions?
Thanks,
Ivette

You would need to get the IP address of your printer then manually add a network print queue.
To get the IP address, on the control panel of your printer, press on Setup > Network Setup > TCP/IP > View/Set IP address.

Since installing lion my iMac and powebook can't find my printer

since installing lion my iMac and macbook pro can't find my printer (it is on the supported devices list and I downloaded the latest drivers).
I called canon and they stepped me through reseting my print system and reinstalling the print drivers and libraries but I have tried direct USB and via airport and the computers dont recognise the printer anymore. Just to be sure it was not the printer I tried to print from my iphone and that works...
I have changed the usb cable, changed usb ports and nothing can get the computers to recognise the device. Please help all advice welcome!

:-) here's an interesting link http://support.apple.com/kb/HT3669#canon
Note: If you've haven't used Software Update recently on your Mac, please run it before connecting a printer or scanner to update your Mac's database on what software is available.
I would also do this after you plug in your printer. Apple might have updates for your printer.
there is Canon Software for lion. try uninstalling everything and starting from 0.
http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_al l_in_one_inkjet_printers/pixma_mx860#DriversAndSoftware
I also read that if your printer shows up in your printer list before the appropriate drivers are installed, it might mess things up, if you plug in your printer and see it after cleaning everything you had done previously off, then try removing it from the printer list (don't just unplug it, delete the profile). And then install the appropriate drivers.

My computer and the Canon software for my wireless printer can't find my printer which is only two f

My computer and the Canon software for my wireless printer can't find my printer which is only two feet away. What do I do now?

Hi DrLilaB,
So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

When I try to take a print out from documents in my mailbox, it tell´s me that it can not find the printer??. I have just downloaded epson iprint since I have an Epson wifi printer. The iprint did find and succesfully installed the printer.

When I try to take a print out from documents in my mailbox, it tell´s me that it can not find the printer??. I have just downloaded epson iprint since I have an Epson wifi printer. The iprint did find and successful installed the printer. Somebody who knows what to do?

Chances are you Can only print from the app from the printer maker
And where you are Trying to print from May only work with AirPrint able printers which the epson would not be

MacBook Air can't find my printer

Let me preface this by first stating that I am not technically savvy. Turning a computer on and off is about it for me. So I just purchased the HP 6835, took it out of the box and have been attempting to set it up. Everything appears to work fine by my Macbook Air can't find the printer. I've been trying to get this to find it for hours, reading almost everything. I then looked at the box it came in and it reads on the box that this Printer Supports OSX v10.9 Mavericks. My Macbook Air is running OSX Yosemite v10.10.3, is this why my Macbook can't locate the printer? If this is not the answer, any ideas would be great. Thanks, David

The printer shows up as its own wireless network in the list of networks
It shouldn't.
OS X: Connecting a Wi-Fi printer to your Wi-Fi network

Can't find network printer

I've got a HP Photosmart Plus installed on my network. I install it on every computer in the house (4 computers), and then it works.
But when I close the computer and restart, the computer can't find the printer.
It's still connected to the network, that I can see if I open my router.
The only way is to reinstall the printer, but sometimes the computer can't find the printer to install.
This happens on both W7 oand W8.
Anyone knows whats wrong.

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and makes your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
   This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
   first if needed. More Wireless Printing help is here (Windows solution 4, static IP).
2. Verify in the printer that 'Auto Off/Sleep' is disabled. Use the Embedded Web Server (EWS) by going
   to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
   Assistant, Printer Home Page (EWS). Also check your Printers Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. If needed and you assigned a static IP address, try using 8.8.8.8 for the Preferred DNS server and
     8.8.4.4 at the Alternate DNS server.
In the router: (Refer to your router manual for information)
5. Use a fixed wireless channel like 1, 6 or 11, never 'auto', try channel 1 first then the rest.
6. Set router to 20Mhz only, or 145Mbps depending on router.
7. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
8. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
9. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
10. SSID broadcast must be enabled.
11. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
12. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I upgraded my ipad and my printer now for some reason it can't find my printer why

Ever since I upgraded my ipad mini and my hp photosmart 5520 printer it seem my ipad mini can't find my printer to print anything ,didn't have this problem till I upgraded both items how can I fix it

I have answered my own question I turned off both my ipad and printer and then started both again and it still didn't work so I rebooted my internet modem and then everything worked again so maybe it will work for others as well

HT3669 I have an imac running OS10.6.8 and an Apple laserwriter 16/600PS. Is it possible to connect these directly without networking? Where can I find the printer driver?

I have an imac running OS10.6.8 and an Apple laserwriter 16/600PS. Is it possible to connect these directly without networking? Where can I find the printer driver?

It turned out that WD is the big bad guy in this game.
According the data rescue company where I asked for an inspection, both of the drives had their reader head loose. And in the one, which was my already-in-use disk its even damaged the platters... xxxxx
So its time to pay bunch of money to recover, and take a walk to wd service to bang on the desk.
Also note - it may be somehow related to intellispeed technology - since macs not really friendly with wd-s built-in solutions.
On the other hand, with WD GP 1Tb there is no problems at all for ages.
thanks guys, thread is closed

IPad 3 can't find my printer

iPad 3 can't find my printer. My Mac prints wirelessly to it with no problem?

Does your printer support Airprint. See here for Airprint capable printers: http://support.apple.com/kb/ht4356

My I pad can't find my printer but my macBook pro can. How can I print from my Ipad?

How do I print from my ipad? it says it can't find my printer but my macbook can.

Is your printer AirPrint compatible? My MacBook can see my printer but my iPad doesn't because my wireless printer is not AirPrint Compatible.
Here are all of the AirPrint printers.
http://support.apple.com/kb/ht4356
If your printer is not on that list, you need a third party app in order to print - Print and Share, Print Central, you can use Printopia for the Mac. Search for other apps that will let you print using your current printer.

W7 PCs on router LAN port can not find Wireless connected OJ Pro 8500A Plus following router upgrade

My Broadband Supplier has replaced my internet router with a new one with dual N band Wireless and GigE LAN ports. The 8500A printer has been successfully WPA wirelessly connected and works fine with a wireless connected Sony windows 7 laptop and Apple devices. However neither of the Dell LAN connected windows 7 desktop PCs or the same Sony laptop when connected to a LAN port on the router can find the printer. I have tried reinstalling the printer software with the latest version from the HP site OJ8500_A910_1315 and the installation fails as network environment checker can not find the printer. I have run the HP network diagnostics with both firewalls in the PC and router disabled with no success. The LAN itself seems to be working OK as the PCs can see each other, exchange files and and can access the internet. The router has been checked by the broadband supplier technical uupport. The printer is visible as a network connected device in Windows explorer so you would expect the HP software to see it. Is the only option to fix the printers IP address and use that in the installion procedure or are there other settings I can alter to get the HP network environment checker to work properly? Thoughts would be appreciated.
This question was solved.
View Solution.

In the router settings look for "wireless isolation", "AP isolation" or the like and make sure it is DISABLED. This setting disables communication between the wired and wireless clients.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Since Yosemite Macbookpro can't find wireless printer

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