Single app Ilustrator (creative cloud) license activation.

Hello, I paid yesterday for the single app Ilustrator (creative cloud) but I can't install it on my Macbook. I m asked for a redeem code or a serie code which I don't have

manonw28115806
Make sure you have signed in with correct email address
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If the email address is same, check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later ( step 3 )

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