Single-app lisence

I have a single-app membership for illustrator and it's supposed to renew today automatically, but still have no access to the software. It seems Adobe hasn't charged me yet, either. How can I resolve this?

Dear Customer support,
You have confirmed my payment for this month, however when I try to open the software, it still asks me to renew the subscription.
It seems your online chat option is not working (even there is an icon, it does not clickable), and no one available to take any call.
They asked my telephone number so they will call me back, however they can't recognise my number.
There seems no way that I can get a regular customer support, and I feel utterly frustrated as I haven't been able to use the software for days and it's causing the problems at work.
Please act as soon as possible, and solve the situation.
Thank you,
Mai Court

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Can you have more than one plan at a time? i.e.: After Effects CC Single App Photography

I can't afford to pay for the whole CC package, but I really miss Photoshop in my workflow. In all the promotional stuff, the single app plan is offered to those who only want "one or two" apps, but I'm guessing the two only applies to PS+LR
Paying an extra £8/mo for Photoshop would be worthwhile, but It isn't immediately clear whether or not this is doable.
If anyone has tried this, or knows an answer I'd greatly appreciate your help!
Thanks,
-Mat

Yes, you may have more than one "single" subscription, with the photography special counting as a single
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html

Creative Cloud for Teams and Single Apps

Dear Adobe,
I am an IT manager with a company that had 29 licenses of CS6, we now have Creative Cloud for teams, which is great.
However, Part of my company (the accounts side of things) only need Adobe Acrobat.
Why... WHY? Can't I have 30 single app licenses for these users under the same account? I got a call from your offshore licensing group and the woman who I talked to didn't seem to understand what I need.
I need the ability to give the entire creative cloud to some of my users.
but for the rest, I need to be able to only roll out Acrobat...
Thanks for the help

I am in the same situation. I do the design work for my clients they look at and markup PDF files. They have their own software. To add them to the team cost me $70.00 a month, 22 of them would cost a lot of money.
After setting up the first system Adobe took away file syncing the day after we had it setup. And team members were not able to see one another's files. Asking for a refund they transfer us to the special billing department for teams, then the line goes dead. I am guessing that my request for refunds is falling on deaf ears.
Our solution was to acquire our own Cloud hosting server $299.00 a year and $22,000 (there are cheaper) for the Cloud Server. We will have save the Adobe solution costs within the first year.

I am trying to install Adobe Encore, but it has been discontinued. Can I install and activate a previous version using my Single App Premier Pro membership?

I am trying to burn and author a Blu Ray DVD. I do not have a usable version of Encore , as it has been discontinued. I currently have a Single App membership for Premier Pro CC.
I was advised to install Premier Pro CS6 as Encore comes with this package. I did this, and the software downloaded but an error message came up saying my membership had expired. I think this is because I do not have permission to run Preier Pro CS6 using my Premier Pro CC membership. How can I get the software using my current membership? Or do I need to upgrade my membership to a full Creative Cloud membership in order to use Encore?

CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 will help
The bottom section of the link above has several Adobe links, and other information, on downloading Premiere Pro CS6 and the bundled Encore CS6, and the TWO ADDED downloads for the Encore library content, to author a DVD or BluRay... and the tutorial list includes learning how to use Encore... pay particular attention to the picture in reply 3 at this link - https://forums.adobe.com/thread/1516173 (picture first posted by Ann Bens and reposted by Stan Jones)

I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

Yes, maximum of two activations at any one time.
Creative Cloud Help | Creative Cloud / Common Questions
"Can I use the software I download from Creative Cloud on more than one machine?"

Single App Annual Subscription Question.

I own a licensed hard copy of Lightroom 4 and wanted to take out an annual subscription to the cloud version of Photoshop CS6 at £17.58 per month. I'm a photographer and only want to use Lightroom and Photoshop.
I was having a chat with an Adobe online persona called Nathan who informed me that if I took this type of subscription out then I wouldn't recieve any free updates or upgrades to Photoshop CS6; and that in order to do so I need to take out a full £46.88 per month subscription.
As I said, I only want Photoshop as I already own Lightroom.
I am not particularly bothered at this juncture if I didn't qualify for a free upgrade to CS7 when it comes, but I assumed that Photoshop CS6 version updates would be free.
Please can someone tell me if I'm right; and if I'm not, and updates are not free then what is the point of the single app subscription?
Best Regards
Andy

Hi Andy,
The Creative Cloud FAQ has info about the single app subscriptions here:
http://www.adobe.com/products/creativecloud/faq.html#single-app
You heard "I wouldn't receive any free updates or upgrades to Photoshop CS6"
- You would get any product specific updates that were non-Creative Cloud, same as customers who own Photoshop CS6. Creative Cloud customers get the benefit of getting new feature updates as soon as they are ready versus the next product upgrade.
Any ongoing bug fixes, security patches, and other update releases that do not require full upgrades will be made available through the Adobe Application Manager just as in the regular versions of Adobe software.
- Upgrades usually refer to a next version of the software, so if you had a subscription when PS CS7 came out, yes you would get access to that version
Benefits of single app subscription
- You could purchase it on a month to month if you wanted
- License is cross-platform (you could install on both a Mac and a PC)
- 20GB of online storage with Creative Cloud files
One other item I didn't see on the FAQ that I would want you to know, the single app subscription is the standard version of Photoshop CS6 - the version that comes with Creative Cloud is Photoshop CS6 Extended.
Hope that helps,
-Dave

How to update a Single App

Hello,
maybe its a stupid question, but: how is the updating process using a single app?
Until now we created auto-renewable apps with newsstand using dps folio producer
itunes connect and viewer builder. We build the issues at the in-app purchases and
use the unique product-id we specified before in folio producer. That allows apple
to find the right issue and allows updates as well, right?!?
Right now i createad a single app without in-app purchases but i can't specify or
write anywhere the product-id!? Do i have to publish the folio in folio producer,
export the hole folio, recreating the hole distribution-viewer and re-upload to
itunes connect? If we only want to update two stacks, should we update them all?
I want to repeat my self: its a stupid question, but i have no idea, sorry... I'm a rookie...

The Product ID in a single-issue app isn't important. Updating a single-issue app is fairly painless:
1. In Folio Builder/Folio Producer, edit the articles, upload them, update folio, export .zip file.
2. In Viewer Builder, edit the existing app. Specify the new .zip file. Download, sign and test .ipa file. Download and sign .zip file.
3. In iTunes Connect, create a new version for your app. Use App Loader to submit new build to Apple.
Whether you want to fix a single typo or rebuild the entire issue, the steps are the same.

Is it possible to password protect a single app like Mail?

Is it possible to password protect a single app like Mail?

Password protect the Mac Mail app is useless,and would not prevent access to your mailboxes.Your email is stored in files under your home folder,so you must password your mail folder.
See How to password protect mac Mail for more details

Is it possible to transfer one single App from my iTunes onto my iPad, without losing the Apps that are already installed on my iPad?

I originally had the app (FilmOn.TV) on my iPhone, so it is backed up in my iTunes on my PC. It's no longer available in the App Store and I would really like to have it on my iPad. When I read up on this, it seems to say that if I sync any apps from my iTunes onto my iPad, that any Apps currently on the iPad will be deleted.
Can anyone tell me, please, is it possible to bring one single App across onto my iPad, without losing all of my existing ones.
Thank you in advance.
Brian.

Do you think you could email me the Filmon .ipa file? I lost mine the other day, and it would be very handy.
<Edited by Host>

Is it possible to identify and migrate a single app from iMac to MacBookPro instead of all the applications?

In the migration of apps from my iMac to MacBookPro, one app did not migrate. Is there a way to redo the migration process but identify a single app and not the entire applications folder?

Consider Target Disk Mode:
http://support.apple.com/kb/ht1661
Ciao.

How can I change from indesign to Photoshop on a single app subscription

I was recently doing magazine work which I am now no longer doing. Therefore, Photoshop would be a better fit to my needs than InDesign. Could I switch the single application subscription from one product to another? If so, how?

Hi Dandalf1988
There isn't an option to switch plans but if you sign up for a single app plan for Photoshop we can cancel your InDesign plan.
Please get back to me when you've signed up and I can assist with the cancellation.
Kind regards
Bev

What does it take to make and sell single apps witth DPS

Allow me one question, please
If I have one cloud membership suscription and one Windows 7 PC, and I buy one Mini Mac
Would I be able/entitled to...? :
1. Load the CS6 suite in both machines and run them legally (but not concurrently?)?
2. Make the whole design-publication to iPad road up to the app. Store?
3. Sell single apps. to external clients as a freelancer? (No magazines but more things like "one issue" apps.)
Just wondering to myself.
Thanks a lot
Gustavo (Posting from a heavy raining madrid)

With Creative Cloud membership, you can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance. After creating your content, create folio and upload articles and just click on create app from Folio builder. Then submit it for approval to app store.
That's correct it would be Single/one issue app.

How do I recover data from a single App using an iTunes backup and put it back on my iPhone?

An app I use (Text Me 2) automatically cleared conversation history. I have an iTunes back-up of it from last year. I tried searching a ton and found articles, but never found a step-by-step article from start to finish describing how I can get only that app's data back on my iPhone without having to restore the entire thing (otherwise I lose all of my last 6 months of content)? All the articles I read stopped after using the iPhone backup extractor to extract, and didn't tell me how to get that back onto my iPhone. I use iTunes on Mac OS Mavericks also.
Thanks in advance!

Then what's with all of the programs these two responses mention and being able to restore a single app data?
If you know you are going to do this in advance and have a jailbroken phone, use AppBackup which you can get through cydia. Otherwise, if this need arises after having restored already, you can get the data from an iPhone backup using iPhone Backup Extractor and/or a Time Machine backup (you can google to find the location of the backups, but I think it's in Application Support > Mobile Sync > Backups), and then restore the documents/library folders of the application using iExplorer (which is by the same people who made iPhone Explorer but was changed for legal reasons and now is slightly more user friendly and suited for this purpose. I just did this to restore my Angry Birds scores/data among other things.
and
I do that with iTools. You can backup each app with its data into an ipa file to the computer, to restore it individually. This allows you to merge apps with its data from different backups.
...not to mention I found several answers like this in various forums...

Hello , I have a single app MUSE since a few weeks. I would like to upgrade to CC full cloud prepaid offer that applies to this day December 3rd. 17 nov. to 3 December the prepaid price € 587.30 per year , incl. VAT. If I want to upgrade online than adobe

Hello , I have a single app MUSE since a few weeks. I would like to upgrade to CC full cloud prepaid offer that applies to this day December 3rd. 17 nov. to 3 December the prepaid price € 587.30 per year , incl. VAT. If I want to upgrade online than adobe gives the regular price of price € 737.85 per year , incl. VAT again? But is still 3 December!
Tomorrow is December 4 , and the offer is then expired. Tomorrow I'll call Adobe to help me with this upgrade. I also have a problem with MUSE. MUSE I had already downloaded and worked with it. Yesterday I did a clean install of my OSX system Mavericks to Yosemite. (all software must be reinstalled) Today tried reinstalling MUSE.
A message came Error : 1 Please uninstall and reinstall the product. I just have nothing to uninstall because all my data and programs from my computer are deleted / erased, so MUSE doesn't live anymore on my computer. Yet MUSE indicates the first uninstal and reinstall the product . Before I switched to Yosemite dit not uninstall MUSE , maybe that's the problem? Pleas assist me with this also. I will call Adobe tomorrow 4 december in the morning als for this problem.
I
Sincerely, Errol Konat <Email and contact # removed by Moderator>

Hi There,
You can certainly call us to avail the offer.
As you were facing trouble while install Muse as well, please try the following things.
Please run Creative Cloud cleaner: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
Please install Creative cloud and try to install Muse as well. Please provide the exact error if any:
Kindly revert if the problem persists.
Thanks,
Atul Saini

If i cange my single app team subscription to complete app Team would i be charged with the cancellation fee

If i cange my single app team subscription to complete app Team would i be charged with the cancellation fee.

You need to contact Adobe support contact our support team directly.& get the assistance for this.
Regards
Rajshree

Single-app lisence

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