Single row of keys on my Centro keypad not working. How to fix?

For a while a few keys on my Centro were becoming less responsive. Recently I realized that the unresponsive keys were all lined up vertically - "U," "J," and "N." Now I can't get any response from them at all. Is there a good way to try and fix this?
Post relates to: Centro (Sprint)

I just replied to a similar post and am experiencing the 'exact' same issue. My Centro's keys which are sporatically failing - Y H B . and on/off.
Any feedback on your issue? Did you try a hard reset?
Jay

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Subtraction of two key figures normalized to result not working as expected

Hello SAP Community!
I am having problems with getting the right result from a subtraction of two KFs which are "normalized to results" which means the KFs really have values expressed as percentages. The substraction that should be performed is of two percentages (e.g.: 87.298% - 85.527% = 1.77%) but my report prints out the result as "number of units" instead (e.g.: 87.298% - 85.527% = 71,514.00 EA). The two normalized KFs actually "point" to two stock KFs, hence the "number of units".
In order to explain the problem I am facing please analyze below text:
1) Let's assume I have below data:
LOAD MONTH PLANT    MATERIAL HORIZON MONTH     FORECAST UNITS
200805         PLANT-A MAT-1            200805         510,235.00
200805         PLANT-B MAT-1           200805          74,240.00
200805         PLANT-A MAT-1           200806         438,721.00
200805         PLANT-B MAT-1           200806          74,240.00
200805         PLANT-A MAT-1           200807         356,981.00
200805         PLANT-B MAT-1           200807          74,240.00
200806         PLANT-A MAT-1           200805               0.00
200806         PLANT-B MAT-1           200805               0.00
200806         PLANT-A MAT-1           200806         510,235.00
200806         PLANT-B MAT-1           200806          74,240.00
200806         PLANT-A MAT-1           200807         438,721.00
200806         PLANT-B MAT-1           200807          74,240.00
2) Then, assume I have a comparison report, restricted by load month for two months May and June 2008 (filter restricted by two month variables) with FORECAST units spread accross columns for whole horizon (two months also in this case).
Material Plant                                 2008/06     2008/07
===================================================================
MAT1      PLANT-A
                   Base Units (May 2008)        438,721.00 356,981.00
                   Comparison Units (June 2008) 510,235.00 438,721.00
          PLANT-B
                   Base Units (May 2008)         74,240.00   74,240.00
                   Comparison Units (June 2008) 74,240.00   74,240.00
          TOTALS   Base Units                   512,961.00 431,221.00
                   Comparison Units             584,475.00 512,961.00
3) Now, let's suppose we want to know the proportions (%) of Base vs Comparison units, so
we normalize forecats to results an we get the below report:
Material Plant                                 2008/06     2008/07
===================================================================
MAT1      PLANT-A
                   Base Units (May 2008)        438,721.00 356,981.00
                   Base Units % (May 2008)      85.527%     85.527%
                   Comparison Units (June 2008) 510,235.00 438,721.00
                   Comparison Units %(Jun 2008) 87.298%     82.784%
          PLANT-B
                   Base Units (May 2008)         74,240.00   74,240.00
                   Base Units % (May 2008)       14.473%     15.702%
                   Comparison Units (June 2008) 74,240.00   74,240.00
                   Comparison Units %(Jun 2008) 12.702%     17.216%
          TOTALS   Base Units                   512,961.00 431,221.00
                   Comparison Units             584,475.00 512,961.00
4) Finally, let's suppose we want to know the deltas (differences) of Base vs Comparison
units, for both number of units and %. The report now look as below:
Material Plant                                 2008/06     2008/07
===================================================================
MAT1      PLANT-A
                   Base Units (May 2008)        438,721.00 356,981.00
                   Base Units % (May 2008)      85.527%     85.527%
                   Comparison Units (June 2008) 510,235.00 438,721.00
                   Comparison Units %(Jun 2008) 87.298%     82.784%
                   Delta base vs. comp. units % 1.77%       2.74%
                   Delta base vs. comp. units    71,514.00 81,740.00
          PLANT-B
                   Base Units (May 2008)         74,240.00   74,240.00
                   Base Units % (May 2008)       14.473%     15.702%
                   Comparison Units (June 2008) 74,240.00   74,240.00
                   Comparison Units %(Jun 2008) 12.702%     17.216%
                   Delta base vs. comp. units % -1.77%      -2.74%
                   Delta base vs. comp. units         0.00        0.00
          TOTALS   Base Units                   512,961.00 431,221.00
                   Comparison Units             584,475.00 512,961.00
5) PROBLEM:
In my report, the "Delta base vs. comp. units %" is not working as expected and
calculates number of units just as "Delta base vs. comp. units" does instead of calculating the % difference.
So my report looks as follows:
Material Plant                                 2008/06     2008/07
===================================================================
MAT1      PLANT-A
                   Base Units (May 2008)        438,721.00 356,981.00
                   Base Units % (May 2008)      85.527%     85.527%
                   Comparison Units (June 2008) 510,235.00 438,721.00
                   Comparison Units %(Jun 2008) 87.298%     82.784%
                   Delta base vs. comp. units % 71,514.00 81,740.00 <<<WRONG!!
                   Delta base vs. comp. units    71,514.00 81,740.00
          PLANT-B
                   Base Units (May 2008)         74,240.00   74,240.00
                   Base Units % (May 2008)       14.473%     15.702%
                   Comparison Units (June 2008) 74,240.00   74,240.00
                   Comparison Units %(Jun 2008) 12.702%     17.216%
                   Delta base vs. comp. units %       0.00        0.00
                   Delta base vs. comp. units         0.00        0.00
          TOTALS   Base Units                   512,961.00 431,221.00
                   Comparison Units             584,475.00 512,961.00
The formulas are:
a) Delta base vs. comp. units %
Delta base vs. comp. units % = Comparison Units % - Base Units %
b) Delta base vs. comp. units
Delta base vs. comp. units = Comparison Units - Base Units
The KFs
- Comparison Units %
- Base Units %
Are RESTRICTED key figures (restricted to Base and comparison month variables) which
are setup as:
1) Calculate Result As: Summation of Rounded Values
2) Calculate Single Value as: Normalization of result
3) Calculate Along the Rows
The KFs
- Delta base vs. comp. units %
- Delta base vs. comp. units
are FORMULAS setup to:
1) Calculate Result As: Nothing defined
2) Calculate Single Value as: Nothing defined
3) Calculate Along the Rows: user default direction (grayed out)
Thanks for the time taken to read in detail all of this. Long text but necessary to understand what the problem is.
Any help is highly appreciated.
Thank you.
Mario

Hi,
The subraction will be carried out before doing the normalization of your KF's. So, it is displaying "number of units". Create a calculated keyfigure and subtract the KF's and in the properties of this calculated keyfigure, change the enhancement as "After Aggregation".
I hope this will solve your issue.
Regards,
S P.

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