SIP Registration is blocked by BT or Home Hub

Hi all,
I have a problem, between 7.02PM and 11.02PM my SIP Softphone looses registration - every night. I have isolated the issue to my BT Infinity connection as when I close my WIFI and use 3G the SIP telephone registers sucessfully.
I 'think' it's either my Home Hub 3 or BT themselves blocking SIP Registration
Anyone seen this before?
Regards
Matt

Is your SIP telephone connected by a cable, or does it use WiFi?
If it uses WiFi, then you may be getting wireless interference, and you would need to select a different wireless channel.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

SIP Registration Request not reaching provider

I have a home lab setup and recently decided to add PSTN access via a SIP trunk and termination. I got the applicable information from the provider, set up the IOS configuration, but I'm not registering. I checked the CCSIP messages logs, no response. I talked to the provider, they are not getting my messages at all. Other traffic to and from the internet passes just fine (including SSL VPN).
I've talked to my ISP many times, and they continually insist they do not block any traffic except port 25.
Here is the applicable configuration:
sip
bind control source-interface Vlan1
bind media source-interface Vlan1
session transport tcp
header-passing
no call service stop
sip-ua
credentials username XXXXXXXXX password 7 XXXXXXXXXXX realm XXXX
authentication username XXXXXXXXXXX password 7 XXXXXXXXXXXX
registrar ipv4:XX.XX.XX.XXX expires 3600
sip-server ipv4:XX.XX.XX.XXX
(the source button puts the whole post in source tags... annoying)
And here's the debug output from ccsip all:
Apr 10 21:17:33.091: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISetDateHeader: Converting TimeZone CDT to SIP default timezone = GMT
Apr 10 21:17:33.091: //594/000000000000/SIP/Info/sipSPISendRegister: Associated container=0x4F7E3670 to Register
Apr 10 21:17:33.091: //594/000000000000/SIP/Transport/sipSPISendRegister: Sending REGISTER to the transport layer
Apr 10 21:17:33.091: //594/000000000000/SIP/Transport/sipSPIGetSwitchTransportFlag: Return the Global configuration, Switch Transport is FALSE
Apr 10 21:17:33.091: //594/000000000000/SIP/Transport/sipSPITransportSendMessage: msg=0x4F3BB008, addr=XX.XX.XX.XX, port=5060, sentBy_port=0, local_addr=10.XX.XX.XX, is_req=1, transport=1, switch=0, callBack=0x0
Apr 10 21:17:33.091: //594/000000000000/SIP/Transport/sipSPITransportSendMessage: Proceedable for sending msg immediately
Apr 10 21:17:33.091: //594/000000000000/SIP/Transport/sipTransportLogicSendMsg: switch transport is 0
Apr 10 21:17:33.091: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerGetConnection: connection required for raddr:Xx.XX.XX.XX, rport:5060 with laddr:Xx.XX.XX.Xx
Apr 10 21:17:33.091: //594/000000000000/SIP/Transport/sipTransportLogicSendMsg: Set to send the msg=0x4F3BB008
Apr 10 21:17:33.091: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportPostSendMessage: Posting send for msg=0x4F3BB008, addr=XX.XX.XX.XX, port=5060, local_addr=10.Xx.XX.XX, connId=3 for UDP
I took out the message because I don't think it's relevant, and has too many IPs to XX out :)
Apr 10 21:17:37.091: //594/000000000000/SIP/Error/act_sent_register_wait_100: act_sent_register_wait_100: Out of retries
Apr 10 21:17:37.091: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIDecrementOverloadCount: Count:Local 0 Global 1
Apr 10 21:17:37.091: //594/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Apr 10 21:17:37.091: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_register_reset_dns_cache: CCSIP_REGISTER:: registrar 0 DNS resolved addr reset
Apr 10 21:17:37.091: //594/000000000000/SIP/Error/ccsip_api_register_result_ind: SIP Registration Retries Exhausted
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/sipSPIRegPthruProcessResponse: Processing response w/ resp code == 408
Apr 10 21:17:37.091: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetRPCBFromRCB: Retreiving RCB [0x4FA37D28] from RPCB [0x0]
Apr 10 21:17:37.091: //594/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB
Apr 10 21:17:37.091: //-1/xxxxxxxxxxxx/SIP/Info/ccsipRegisterStartRCBTimer: Starting timer for pattern XXXXXXXX for 180 seconds
Apr 10 21:17:37.091: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIDeleteContextFromTable: Context for key=[576] removed.
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/sipSPIUdeleteCcbFromUACTable: ****Deleting from UAC table.
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/sipSPIUdeleteCcbFromTable: Deleting from table. ccb=0x4B6CC660 key=AD7E2293-C01A11E3-80AEE452-E7A949D0
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/sipSPIFlushEventBufferQueue: There are 0 events on the internal queue that are going to be free'd
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/sipSPI_ipip_free_codec_profile: Codec Profiles Freed
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/ccsip_offer_ans_delete:
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/ccsip_iwf_delete:
Apr 10 21:17:37.091: //594/000000000000/SIP/Info/sipSPIUfreeOneCCB: Freeing ccb 4B6CC660

Nevermind; I downloaded a SIP phone app for my smart phone, got it to connect in the same network. After that, I put the gateway in a DMZ and it started working. Not entirely sure why it was required, but hey, it works!
Cheers

Block users from Home Hub 3 wi-fi without them kno...

Is there any way on the homehub 3 to block users on the wifi without it giving them a notification?
When you use the parental lock down between certain times when the user opens a web page it says they've been locked down by the hub but I don't want them to get this notification just to be completly disconnected?

Neogeo wrote:
Is there any way on the homehub 3 to block users on the wifi without it giving them a notification?
When you use the parental lock down between certain times when the user opens a web page it says they've been locked down by the hub but I don't want them to get this notification just to be completly disconnected?
No, you cannot do that with the home hub 3.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

State of No Authentication in Asterisk SIP Registr...

I have been trying lots of combinations and permutations of registration entries in Asterisk's SIP.conf file.   I would be grateful if someone would let me know exactly what userid and password I need to include
The bulk of instructions I have been reading over the past half a day indicate that this form is correct.
register => [edited for privacy]
where bmdemo3 is the userid and REDACTED is the password for the Skype user I created under Skype Manager to represent Asterisk to Skype's SIP trunk.
In the output to the sip show registry command for Asterisk, there is one entry that suggests a registration for sip.skype.com:5060, however the column to the far right (entitled) State says "No Authentication".   That does not seem good.
The aforementioned userid and password log me in to that skype user's account (which I activated) and I can make and receive direct Skype calls using it.   Is there another userid and password I should be using instead?
I would greatly appreciate any guidance as to what I might be doing wrong.
Cheers,
Michael

Here is the output from the sip show registry command
ubuntu*CLI> sip show registry
Host                                    dnsmgr Username       Refresh State                Reg.Time
sip.skype.com:5060                      N      bmdemo3            120 No Authentication
1 SIP registrations.
Here is the SIP REGISTER message being rejected:
<--- SIP read from UDP:63.209.144.201:5060 --->
SIP/2.0 403 Forbidden
From: <sip:[email protected]>;tag=as333ae3e0
To: <sip:[email protected]>;tag=c990d13f-f1dd03ad-0-9c8aac96-0
Call-ID: [email protected]
CSeq: 102 REGISTER
Via: SIP/2.0/UDP 172.16.164.33:5060;branch=z9hG4bK0ae22ba3;rport=55060;received=96.241.233.63
Expires: 120
Contact: <sip:[email protected]:5060>
Content-Length: 0
<------------->
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 0 [ 21]: SIP/2.0 403 Forbidden
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 1 [ 48]: From: <sip:[email protected]>;tag=as333ae3e0
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 2 [ 66]: To: <sip:[email protected]>;tag=c990d13f-f1dd03ad-0-9c8aac96-0
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 3 [ 51]: Call-ID: [email protected]
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 4 [ 18]: CSeq: 102 REGISTER
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 5 [ 93]: Via: SIP/2.0/UDP 172.16.164.33:5060;branch=z9hG4bK0ae22ba3;rport=55060;received=96.241.233.63
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 6 [ 12]: Expires: 120
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 7 [ 35]: Contact: <sip:[email protected]:5060>
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Header 8 [ 17]: Content-Length: 0
[Jul 1 16:21:41] VERBOSE[1081] chan_sip.c: --- (9 headers 0 lines) ---
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: = Looking for Call ID: [email protected] (Checking To) --From tag as333ae3e0 --To-tag c990d13f-f1dd03ad-0-9c8aac96-0
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: ** SIP TIMER: Cancelling retransmit of packet (reply received) Retransid #756
[Jul 1 16:21:41] DEBUG[1081] chan_sip.c: Stopping retransmission on '[email protected]' of Request 102: Match Found
[Jul 1 16:21:41] WARNING[1081] chan_sip.c: Forbidden - wrong password on authentication for REGISTER for 'bmdemo3' to 'sip.skype.com'

MXP's and SIP Registration Failure Using a FQDN

A majority of our MXP's will not register to our SIP Server using a FQDN. They will register using the SIP Server IP Address. Why do they not like the FQDN? Our C Series, EX, and SX systems do not have this problem.

yes to both questions. some of the MXP's show that they are registered with the FQDN, but that the Active SIP Server Address is the FQDN. I was expecting to see the IP Address of the VCS it is registered to.The majority just won't register with the FQDN, but do with an IP Address.
All of our other non-MXP endpoints register just fine using the FQDN.
The same FQDN is used for Gatekeeper and SIP registration. The MXP's register to the gatekeeper as expected. It is just the SIP Registration.
The majority are running F9.3.3. Some others are running anywhere from F9.02 to F9.3.1, but all software releases are affected the same way.

BT Home Hub 3 Device Blocking

Hi, I use this routers access control options to limit the kids Internet on their phones at night. It would be useful if there was an option to temporarily block a device altogether (without having to manually remove the WiFi key from the device). I'm wondering if I could use the Port Forwarding options as a workaround to accomplish the same thing? or some other way?
Any help would be appreciated. Thanks.
Andrew.

There is no way to do that on the home hub 3. You would have to use a different router that allows selective access control via a web interface.
You could do in on the old HH1, by altering the firewall settings to exclude an IP address.
You could of course, keep changing the access settings, but that would be a lot of bother.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

SPA-112 check SIP registration with SNMP

Which OID do I need to use to check the SIP registration with SNMP?

Which OID do I need to use to check the SIP registration with SNMP?

Home Hub Phones & blocking calls from a particular...

I have a BT Home Hub 1.5 and the Hub Phone. Is it possible to block, or blacklist one phone number, so as it cannot call my hub phone?
I tried saving it in the phone book & allocating a ring tone of "None" but it still rings. I have also looked under Advanced in the web interface for the home hub, but cannot see anything there either.

Hi KeithAFrench,
If you take a look at the link Choose to Refuse, you will find some information on calling feature and this could help you to block calls from that number. Let me know if you still have any question regarding this service.
Cheers
Paddy,
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Hi I bought an America iPhone 5 and went on all mobile networks was blocked when I got home in Romania phone does not recognize any SIM not working sorry my english not good please can you help me

hi I bought an America iPhone 5 and went on all mobile networks was blocked when I got home in Romania phone does not recognize any SIM not working sorry my english not good please can you help me

Ask the carrier in the US who the phone is locked to if they will unlock it for you - put an unlock request into that carrier.
Other than that and if they refuse to unlock it, then there is nothing you can do except buy a new phone.

IChat & New BT Home Hub

Had the old white BT Home Hub and iChat was working fine but I have just received the newer faster better hub and I get the following message :-
Date/Time: 2008-12-15 17:19:28.344 +0000
OS Version: 10.5.5 (Build 9F33)
Report Version: 4
iChat Connection Log:
2008-12-15 17:18:41 +0000: AVChat started with ID 3530892556.
2008-12-15 17:18:41 +0000: 0x10106110: State change from AVChatNoState to AVChatStateWaiting.
2008-12-15 17:18:41 +0000: [email protected]: State change from AVChatNoState to AVChatStateInvited.
2008-12-15 17:18:53 +0000: 0x10106110: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-12-15 17:18:53 +0000: [email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
2008-12-15 17:19:09 +0000: 0x10106110: State change from AVChatStateConnecting to AVChatStateEnded.
2008-12-15 17:19:09 +0000: 0x10106110: Error -8 (Did not receive a response from 0x10106110.)
2008-12-15 17:19:09 +0000: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2008-12-15 17:19:09 +0000: [email protected]: Error -8 (Did not receive a response from 0x10106110.)
Video Conference Error Report:
25.232983 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
32.236204 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
39.237525 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
6.106391 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
17.202454 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
17.204781 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
23.232470 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3f501f2e10c74fc4
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2096859017
Call-ID: 55751b26-cacc-11dd-ad39-f2a3db814012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 714
v=0
o=stephenyates 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3695289008
m=video 16402 RTP/AVP 126 34
a=rtcp:16402
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:563506738
I haven't put the whole message on as it goes on a bit and repeats itself. I get the idea that there's a problem with some ports. I didn't have to make any changes to the old hub but could do with some help in setting up the new hub.
I can still text message but no video calls
Can anyone help please ?

Check to see if this one blocks responses to Internet Pings
9:08 PM Tuesday; December 16, 2008

Configuring a BT Home Hub to Reduce Disconnections

Hi, I have had disconnections over the last 2 days while I was playing poker. This has caused me a great deal of inconvenience.
I've been in touch with Pokerstars and have sent them log files, and they seem to believe that they have found the issue, and have given me instructions on how to solve it.
Firstly, is it possible for me to implement these instructions into a BT Home Hub 3? Are there instructions anywhere for how to go about doing this?
And also, I have had ongoing internet problems over the last year, which involved dropping connection when the phone rang but even sometimes just randomly, however, these problems have finally been solved, temporarily at least.
I am led to believe that implementing these instructions will not affect the work that BT has done to solve our dropping connection. Is this true? When these Pokerstars cutouts are happening I can still open my browser and the Hub still shows the internet as being on.
Cheers in advance, Tom.
Hello Tom,
Thank you for contacting PokerStars.
The Network Status Report (NSR) you provided verifies this issue stems from a local problem and not from our site. This report runs a ping trace to various websites around the world to test your connection in general.
Please allow us a moment to break down that report and demonstrate. The set of traces listed below are ran to Australia, Cambridge (UK), US West and East coasts, (US) Manx Telecom (IOM), and the Pokerstars.com Website (IOM). With the exception of the PokerStars website, none of the other servers belong to PokerStars nor are they related to your connection to our servers. We use these sites to test your overall connection and path of data communication. We have only included small snippets of each trace and you may review the file you sent to review the entire path.
[2012/09/05 21:39:40]
Host 210.247.216.161
1 --- [ 192.168.1.254], Pings=7 , Quality=55 , Lost=2
Host 67.195.160.76
1 --- [ 192.168.1.254], Pings=5 , Quality=25 , Lost=3
Host 128.112.132.86
1 --- [ 192.168.1.254], Pings=7 , Quality=55 , Lost=2
Host 164.67.183.186
1 --- [ 192.168.1.254], Pings=5 , Quality=25 , Lost=3
Host 80.65.254.253
1 --- [ 192.168.1.254], Pings=9 , Quality=80 , Lost=1
Host 77.87.181.63
1 --- [ 192.168.1.254], Pings=3 , Quality=0 , Lost=5
As you can see the traces fail starting at hop # 1 for all sites traced.
Hop #1 belongs to your router, which means that it may be blocking our software from connecting properly, as sometimes the default firewall that routers have can interfere with our client’s connection. Most routers are fine pieces of equipment, but sometimes they need to be updated and configured for online gaming software.
Please set the trigger (automatic port forwarding) for the following ports: 26002, 443 and 22.
Using a Web browser, bring up your router's configuration page. By default, the URL is 192.168.0.1 (or similar), the user name is "admin", and the password is blank. Once you have accessed the router configuration page follow these instructions as a guideline (exact instructions may vary depending on router model).
1. Click the Advanced tab
2. Click the Applications button
3. Click the Enable button
4. After Name, enter "PokerStars" or anything you wish to label this setting
5. After Trigger Port, enter 26002
6. After Trigger Type, choose TCP
7. After Public Port, enter 26002
8. After Public Type, choose TCP
9. Click "Apply"
10. Repeat these instructions for ports 443 and 22
Some players have also reduced the Maximum Transmission Unit (MTU) setting from 1,500 to 1,200 with excellent results. We recommend you to use the value of 1,312 as theoretically speaking it will be compatible with most equipment running on 53 byte packet sizes.
Updating the firmware on the router may also stabilize the connection, but if it does not then you may need to acquire a different model or a different brand of router, or work without a router (running your cable/DSL modem directly to your computer). As a router provides some minimal natural firewall capabilities, we do recommend using a router.
To upgrade your firmware, please contact the router vendor or manufacturer.
We suggest using a wired connection from your computer to your router as wireless connections (WiFi) are generally speaking less stable. If you use a wireless connection, please check to see if your router has a Turbo or G option and turn it off. For example, in the wireless option of your router's configuration page, you may find a field with 'B/M/G Mixed' which can be changed to 'B/M Mixed'. This will disable the G option. Some "Super-G" or "Super-G Turbo" routers have a problem running in Turbo mode. Apparently they use "channel hopping" to bond multiple channels in support of this feature, but it is highly susceptible to interference from other 2.4GHz wireless networks and devices. Turning off the channel hopping feature (or the Super-G/Super-G Turbo mode) of such devices will turn them into a standard 802.11g wireless device and may make them more stable. Please contact your router vendor or router documentation for more assistance with turning off these features of your router.
We hope this information is useful to you, please let us know if you need anything else.
Regards,
Ricardo A.
PokerStars Technical Specialist"

You just need to forward the port.
Please see Port forwarding problems
Look at the example for VPN, and simply call it something else, and alter the port number to 26002.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home Hub 3. Constant connectivity loss. Event log ...

Trying to get any kind of service out of my BT Infinity provision nowadays is like trying to arrange a tsunami in a desert.
Time after time after time after time, the Internet is working normally but then a page refuses to refresh and attempts to open another website result only in 'page not found' even though the Internet-connection icon is glowing steadily in the tray, and when I ask Windows to check on things, it reports that no problems have been found and the connection is working normally.
Except, of course, it isn't. I am not a technical expert and therefore haven't much of a clue where to start with this. My Vista OS runs with Panda Cloud AV and Malwarebytes PRO and Windows Firewall, all three of which have always played nicely. Prior to switching to BT Infinity, I had 'ordinary' BT broadband via a Netgear wireless router. The service was trouble-free.
This morning, I decided to delve into BT Home Hub Manager to re-set to factory default. That in itself took some doing because clicking on the Firefox bookmark got me nowhere at all: I had to sit here and wait for 10 minutes before the Hub page suddenly appeared as if out of nowhere.
I found in the event logs a seemingly unending chain of firewall related reports. Rather than read 'em all, I just hit re-set and whoa-hey, after a 5 or 6 minute wait, everything was fine and dandy again. . .
Until, 20 minutes later, it wasn't. Despite the re-set, Internet connectivity was shot to pieces. I'm on Amazon UK and click to open a new page in a new tab: Page Not Found. On the BBC News website, click on a link to open in a new tab: Page Not Found. Reload any of those exisdting, open pages and the reload circle just spins and spins until. . . Page Not Found.
Unfortunately, I can't make head nor tail of the log reports in the Firewall section, but typically they read:
IN: BLOCK [16] Remote administration
BLOCKED 1 more packet [because of Remote Administration]
IN: BLOCK [9] Packet invalid in connection
BLOCKED 4 more packets (because of Packet invalid in connection)
IN: BLOCK [9] Packet invalid in connection
BLOCKED 20 more packets (because of Packet invalid in connection)
BLOCKED 40 more packets (becuase of Packet invalid in connection)
And so it goes on. . . and on. It's not even clear to me if the Home Hub is doing the blocking anyway, but if it is, then I can't begin to figure out why websites like Amazon UK, BBC News, Speedtest and even Google Maps should be BLOCKED.
Help appreciated. . . always assuming, this post actually gets through -- I've no idea if this page has gone down or not, because though it's on-screen, that no longer means anything at all.

Thanks, Ray. Just managed to get back on here, there's been virtually no connectivity at all. One odd thing has been that the Home Hub Manager has opened OK. But it is no longer in agreement with the computer about whether or not connectivity exists. For example:
1) Click on disconnect in HH Manager, and it reports that the task has been achieved and the button changes to 'connect'.
But no disconnection has occurred. The Internet icon is still in the tray in its 'connected' state. And it's possible to go on the Net and briefly open up a website that isn't in the FF cache. But then everything fails again. Alternatively:
2) Click 'disconnect' in the tray control and the icon changes shows a bid red x. But the HH Manager doesn't agree. It continues to report that the computer is connected to the Internet.
I'm baffled and wearied. I'll have to relocate the Infinity set-up from downstairs to where this computer is; I'm assuming, I leave the modem in place (the new white flat thing the engineer brought when he installed Infinity)and just disconnect the black HH3 and brin g it upstairs and plug it into the PC?
Thanks for your help, much appreciated.

Home Hub 3 Speed Issue

Some 6 weeks ago I had an issue with losing my internet connection completly, and eventually after a long session with the help desk I magaged to reconnect using the direct port on the main phone socket. However since then I have had a speed issue and Ive been only getting speeds in the order of 2.3Mb.
However running the BT speed test tells me that the connection to my Home Hub 3 is running at 8.13Mb, but the connection to my computer is running at 2.18Mb.
I have tried every thing I can think of. Followed all the advice to improve the connection but nothing works. Reseting the Home Hub, reseting the factory defaults. I've closed down every program running in the background, disconnected the rest of the hardwired network, fitted a new shorter cat 6 cable. All to no avail. The speed still stays firmly at 2.18 to 2.15. down and 0.37 up.
Could their be a fault with my Home Hub?
Thaks for any advice.
Roy
Solved!
Go to Solution.

23:38:00, 29 Jul.
( 5932.320000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:37:29, 29 Jul.
( 5901.890000) CWMP: session closed due to error: No response
23:37:28, 29 Jul.
( 5900.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:37:28, 29 Jul.
( 5900.910000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:37:28, 29 Jul.
( 5900.480000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
23:37:24, 29 Jul.
( 5896.840000) DSL is down after 2 minutes uptime
23:37:24, 29 Jul.
( 5896.840000) ETHoA is down after 2 minutes uptime
23:37:24, 29 Jul.
( 5896.200000) PPPoA is down after 2 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
23:37:20, 29 Jul.
( 5892.820000) PPP LCP Send Termination Request [User request]
23:36:35, 29 Jul.
( 5847.820000) CWMP: session completed successfully
23:36:34, 29 Jul.
( 5846.940000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
23:36:32, 29 Jul.
IN: BLOCK [16] Remote administration (TCP [116.10.191.167]:6000->[81.154.29.9]:22 on ppp0)
23:36:32, 29 Jul.
( 5844.670000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:36:32, 29 Jul.
( 5844.660000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
23:36:32, 29 Jul.
( 5844.050000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
23:35:08, 29 Jul.
( 5760.150000) CWMP: session completed successfully
23:35:07, 29 Jul.
( 5759.850000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
23:34:55, 29 Jul.
( 5746.980000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:34:55, 29 Jul.
( 5746.970000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:34:48, 29 Jul.
( 5740.780000) PPP IPCP Receive Configuration ACK
23:34:48, 29 Jul.
( 5740.580000) PPP IPCP Send Configuration ACK
23:34:48, 29 Jul.
( 5740.580000) PPP IPCP Receive Configuration Request
23:34:48, 29 Jul.
( 5740.290000) PPP IPCP Send Configuration Request
23:34:48, 29 Jul.
( 5740.290000) PPP IPCP Receive Configuration NAK
23:34:47, 29 Jul.
( 5739.870000) PPP IPCP Send Configuration ACK
23:34:47, 29 Jul.
( 5739.870000) PPP IPCP Receive Configuration Request
23:34:47, 29 Jul.
( 5738.990000) PPP IPCP Send Configuration ACK
23:34:47, 29 Jul.
( 5738.990000) PPP IPCP Receive Configuration Request
23:34:45, 29 Jul.
( 5737.420000) PPP IPCP Send Configuration Request
23:34:45, 29 Jul.
( 5737.410000) WAN operating mode is DSL
23:34:45, 29 Jul.
( 5737.410000) Last WAN operating mode was DSL
23:34:43, 29 Jul.
( 5735.310000) PPPoA is up - VPI: 0, VCI:38
23:34:43, 29 Jul.
( 5735.290000) CHAP authentication successful
23:34:43, 29 Jul.
( 5735.260000) CHAP Receive Challenge
23:34:43, 29 Jul.
( 5735.250000) Starting CHAP authentication with peer
23:34:43, 29 Jul.
( 5735.250000) PPP LCP Receive Configuration ACK
23:34:43, 29 Jul.
( 5735.240000) PPP LCP Send Configuration Request
23:34:42, 29 Jul.
( 5734.110000) PPP LCP Send Configuration ACK
23:34:42, 29 Jul.
( 5734.110000) PPP LCP Receive Configuration Request
23:34:40, 29 Jul.
( 5732.210000) PPP LCP Send Configuration ACK
23:34:40, 29 Jul.
( 5732.210000) PPP LCP Receive Configuration Request
23:34:40, 29 Jul.
( 5732.090000) PPP LCP Send Configuration Request
23:34:37, 29 Jul.
( 5729.230000) ETHoA is up - VPI: 0, VCI:35
23:34:37, 29 Jul.
( 5729.230000) DSL is up
23:34:36, 29 Jul.
( 5728.350000) DSL noise margin: 21.00 dB upstream, 10.90 dB downstream
23:34:36, 29 Jul.
( 5728.280000) DSL line rate: 448 Kbps upstream, 8128 Kbps downstream
23:34:12, 29 Jul.
( 5704.670000) CWMP: session closed due to error: No response
23:34:12, 29 Jul.
( 5704.640000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:34:12, 29 Jul.
( 5704.630000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:33:42, 29 Jul.
( 5674.150000) CWMP: session closed due to error: No response
23:33:41, 29 Jul.
( 5673.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:33:41, 29 Jul.
( 5672.990000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:33:40, 29 Jul.
( 5672.560000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
23:33:36, 29 Jul.
( 5668.110000) DSL is down after 92 minutes uptime
23:33:36, 29 Jul.
( 5668.100000) ETHoA is down after 92 minutes uptime
23:33:35, 29 Jul.
( 5667.670000) PPPoA is down after 92 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
23:33:32, 29 Jul.
( 5664.200000) PPP LCP Send Termination Request [User request]
23:29:51, 29 Jul.
OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 81.153.31.203->69.171.248.65 on ppp0)
23:28:50, 29 Jul.
( 5382.020000) CWMP: session completed successfully
23:28:48, 29 Jul.
( 5380.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
23:28:46, 29 Jul.
( 5378.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:28:46, 29 Jul.
( 5378.850000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
23:28:46, 29 Jul.
( 5378.230000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
23:26:03, 29 Jul.
( 5215.090000) CWMP: session completed successfully
23:26:02, 29 Jul.
This is some of the event log.

Hide login page on Home hub 3.0B

I run a very small business from home and take card payments using an online application.
I use a Home hub 3.0B
Unfortunately my service provider’s security scan detects “that the following webpage uses basic authentication over an unencrypted channel /:/ realm = HuaweiHomeGateWay “
So if you look from outside you can get to the login page which is not protected by SSL which puts me in breach of my card processor’s security requirements.
This also resolves to port 8080.
I can’t see how to hide the log in page from the world or how to block port 8080?
Hoping someone can help? I would like to avoid the hassle of buying and setting up another router.
Thanks in advance.
Solved!
Go to Solution.

Welcome to the BT Residential Customers forum
If you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/
Thanks
Note:- BT do not allow you to use a residential account for commercial use, as its against the T&Cs.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Experience so far with BT Home Hub 5?

So a few of you have installed the Home Hub 5. Like me, I'm sure a few of us would be interested to hear your experiences with this new piece of kit.

Hi got my homehub 5 on tuesday as a replacement for faulty homehub 3b, looks a good bit of kit,setup easy its now replaced as said hh3b and openreach optical modem, its weird because when i go past it now strange not seeing flashing green lights on the wall where openreach modem was, anyway turned off wps, and BT Wifi-fon and smartwireless changed to manual channel 6 best in area for 2.4ghz and have given 5ghz seperate ssid which is much better for connecting iphone,ipad etc and on 5ghz getting nearly full download speed which is good, its also good that vdsl stats are avalable which shows various things noise,download upload etc, took a bit to get used to having had a 3b for a while the only thing it does not have is powersave mode as had mine set before to powerdown between 12am-7am hh5 does have some kind of powersave mode but different than before, the only thing have noticed is in the event log lots of blocked connections inbound and outbound not sure what they are have posted them in a seperate thread hopefully somebody will be able to shed some light on them, so far very happy with the homehub 5 and its peformance!

SIP Registration is blocked by BT or Home Hub

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