SIP trunk incoming and outgoing calls issue

Hi Everyone,
We recently installad a SIP trunk and terminated on CUBE and CUCM but we have issues on incoming and outgoing calls, When someone dial in from outside he keeps listening the dailing ring even after we pick up the phone and at the end the callers time exipres and call gets disconnected.
For Dailing out, the dialed number rings and caller hear the dailing ring as well but if someone pick the phone it apprears that call is connected but no audio in it, dead air.
Our call flow is as 
IP Phones => CUCM --->SIPTRUNK--->CUBE=>SIPTRUNK=>SP
I have attached the config for CUBE and debug ccsip messages output for both incoming and outgoing calls.
Please if some help in sorting out this issue, Thanks in Advance
Tasneem

Inbound call>>>>
The reason you are experiencing this is that your CUBE is requesting PRACK and your provider is not responding to it..
Here we have your cube sending 180 ringing with "Require 100rel"..This was sent several times and your ITSP didnt respond probably because they do not support 100rel...(It is Huwaei after all, they do what they like)
Sent:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKkpw18wp35hfw2c23h51ww6a8aT19871
From: ;tag=sbc080552fph4hp-CC-25
To: ;tag=256F3440-12C
Date: Thu, 16 Jan 2014 13:31:34 GMT
Call-ID: isbc6818c4kfhaa4ca1k5f8k1awsh52f1ccw@SoftX3000
CSeq: 1 INVITE
Require: 100rel
RSeq: 2507
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Remote-Party-ID: "TEST STC" ;party=called;screen=yes;privacy=off
Contact:
Record-Route:
Server: Cisco-SIPGateway/IOS-15.2.4.M2
Content-Length: 0
AFter the CUBE didnt get any response, it then replied with Gateway Timeout...
Jan 16 13:31:54.550: //31880/5A4406E48184/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 504 Gateway Timeout
Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKkpw18wp35hfw2c23h51ww6a8aT19871
From: ;tag=sbc080552fph4hp-CC-25
To: ;tag=256F3440-12C
Call-ID: isbc6818c4kfhaa4ca1k5f8k1awsh52f1ccw@SoftX3000
CSeq: 1 INVITE
Reason: Q.850;cause=102
Content-Length: 0
I suggest you disable this parameter..and test again
voice service voip
sip
rel1xx disable
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    Hi Aok
    I change the default value for IPVMS from g711ulaw to g711alaw but the results remained the same
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    SIP-GW#
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    *Mar  5 14:19:57.854: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    INVITE sip:[email protected]:5060;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK79816bbd4196
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 13:52:31 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
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    User-Agent: Cisco-CUCM9.0
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 102 INVITE
    Max-Forwards: 70
    Expires: 180
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    Supported: X-cisco-srtp-fallback
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    Session-Expires:  1800;refresher=uac
    P-Asserted-Identity:
    Remote-Party-ID: ;party=calling;screen=yes;privacy=off
    Contact:
    Content-Type: application/sdp
    Content-Length: 244
    v=0
    o=CiscoSystemsCCM-SIP 38874 2 IN IP4 192.168.1.241
    s=SIP Call
    c=IN IP4 0.0.0.0
    b=TIAS:64000
    b=AS:64
    t=0 0
    m=audio 24784 RTP/AVP 8 101
    a=rtpmap:8 PCMA/8000
    a=ptime:20
    a=inactive
    a=rtpmap:101 telephone-event/8000
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    Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK355253C
    From: [email protected]>;tag=125E594-5C7
    To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
    Date: Tue, 05 Mar 2013 14:19:57 GMT
    Call-ID: [email protected]
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    Max-Forwards: 70
    Timestamp: 1362493197
    Contact:
    Expires: 60
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Length: 262
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 6506 3807 IN IP4 10.249.13.130
    s=SIP Call
    c=IN IP4 10.249.13.130
    t=0 0
    m=audio 19234 RTP/AVP 8 101
    c=IN IP4 10.249.13.130
    a=inactive
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    a=rtpmap:101 telephone-event/8000
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    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
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    CSeq: 102 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-12.x
    Content-Length: 0
    *Mar  5 14:19:57.926: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Received:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK355253C
    To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
    From: [email protected]>;tag=125E594-5C7
    Call-ID: [email protected]
    CSeq: 102 INVITE
    Contact:
    Require: timer
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    Content-Type: application/sdp
    Content-Length: 213
    Allow: ACK, BYE, CANCEL, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE, INFO
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    Accept: application/x-broadworks-call-center+xml
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    o=BroadWorks 96335268 2 IN IP4 10.224.42.164
    s=-
    c=IN IP4 10.224.42.72
    t=0 0
    m=audio 54932 RTP/AVP 8 101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=inactive
    *Mar  5 14:19:57.942: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK79816bbd4196
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 14:19:57 GMT
    Call-ID: [email protected]
    CSeq: 102 INVITE
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    Allow-Events: telephone-event
    Contact:
    Supported: replaces
    Supported: sdp-anat
    Server: Cisco-SIPGateway/IOS-12.x
    Session-Expires:  1800;refresher=uac
    Require: timer
    Supported: timer
    Content-Type: application/sdp
    Content-Length: 259
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 9410 5774 IN IP4 192.168.1.10
    s=SIP Call
    c=IN IP4 192.168.1.10
    t=0 0
    m=audio 19314 RTP/AVP 8 101
    c=IN IP4 192.168.1.10
    a=inactive
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    *Mar  5 14:19:57.946: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    ACK sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK3562A4
    From: [email protected]>;tag=125E594-5C7
    To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
    Date: Tue, 05 Mar 2013 14:19:57 GMT
    Call-ID: [email protected]
    Route:
    Max-Forwards: 70
    CSeq: 102 ACK
    Allow-Events: telephone-event
    Content-Length: 0
    *Mar  5 14:19:57.946: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    ACK sip:[email protected]:5060;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK798246ab3597
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 13:52:31 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 102 ACK
    Allow-Events: presence
    Content-Length: 0
    *Mar  5 14:19:58.146: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    INVITE sip:[email protected]:5060;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7983739137ab
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 13:52:31 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM9.0
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 103 INVITE
    Max-Forwards: 70
    Expires: 180
    Allow-Events: presence
    Supported: X-cisco-srtp-fallback
    Supported: Geolocation
    Session-Expires:  1800;refresher=uac
    P-Asserted-Identity:
    Remote-Party-ID: ;party=calling;screen=yes;privacy=off
    Contact:
    Content-Length: 0
    *Mar  5 14:19:58.158: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK3571933
    From: [email protected]>;tag=125E594-5C7
    To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
    Date: Tue, 05 Mar 2013 14:19:58 GMT
    Call-ID: [email protected]
    Route:
    Supported: timer,resource-priority,replaces,sdp-anat
    Min-SE:  1800
    Cisco-Guid: 3698592896-0000065536-0000000107-4043417792
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 103 INVITE
    Max-Forwards: 70
    Timestamp: 1362493198
    Contact:
    Expires: 60
    Allow-Events: telephone-event
    Content-Length: 0
    *Mar  5 14:19:58.158: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 100 Trying
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7983739137ab
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 14:19:58 GMT
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-12.x
    Content-Length: 0
    *Mar  5 14:19:58.218: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Received:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK3571933
    To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
    From: [email protected]>;tag=125E594-5C7
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Contact:
    Require: timer
    Session-Expires: 1800;refresher=uac
    Content-Type: application/sdp
    Content-Length: 216
    Allow: ACK, BYE, CANCEL, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE, INFO
    Accept: application/media_control+xml
    Accept: application/sdp
    Accept: application/x-broadworks-call-center+xml
    v=0
    o=BroadWorks 96335268 3 IN IP4 10.224.42.164
    s=-
    c=IN IP4 10.224.42.72
    t=0 0
    m=audio 54932 RTP/AVP 8 18 96 99
    a=rtpmap:96 AMR/8000
    a=rtpmap:99 telephone-event/8000
    a=fmtp:99 0-15
    a=ptime:20
    a=sendrecv
    *Mar  5 14:19:58.234: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7983739137ab
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 14:19:58 GMT
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    Allow-Events: telephone-event
    Contact:
    Supported: replaces
    Supported: sdp-anat
    Server: Cisco-SIPGateway/IOS-12.x
    Session-Expires:  1800;refresher=uac
    Require: timer
    Supported: timer
    Content-Type: application/sdp
    Content-Length: 283
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 9410 5775 IN IP4 192.168.1.10
    s=SIP Call
    c=IN IP4 192.168.1.10
    t=0 0
    m=audio 19314 RTP/AVP 8 18 101
    c=IN IP4 192.168.1.10
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    *Mar  5 14:19:58.242: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    ACK sip:[email protected]:5060;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7985648033f2
    From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
    To: ;tag=125E62C-1354
    Date: Tue, 05 Mar 2013 13:52:31 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 103 ACK
    Allow-Events: presence
    Content-Type: application/sdp
    Content-Length: 192
    v=0
    o=CiscoSystemsCCM-SIP 38874 3 IN IP4 192.168.1.241
    s=SIP Call
    c=IN IP4 192.168.1.241
    t=0 0
    m=audio 4000 RTP/AVP 8
    a=X-cisco-media:umoh
    a=rtpmap:8 PCMA/8000
    a=ptime:20
    a=sendonly
    *Mar  5 14:19:58.262: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    ACK sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK358582
    From: [email protected]>;tag=125E594-5C7
    To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
    Date: Tue, 05 Mar 2013 14:19:58 GMT
    Call-ID: [email protected]
    Route:
    Max-Forwards: 70
    CSeq: 103 ACK
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Length: 259
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 6506 3808 IN IP4 10.249.13.130
    s=SIP Call
    c=IN IP4 10.249.13.130
    t=0 0
    m=audio 19234 RTP/AVP 8 99
    c=IN IP4 10.249.13.130
    a=sendonly
    a=rtpmap:8 PCMA/8000
    a=rtpmap:99 telephone-event/8000
    a=fmtp:99 0-15
    a=ptime:20
    SIP-GW#
    SIP-GW#sh voip rtp connections
    VoIP RTP active connections :
    No. CallId     dstCallId  LocalRTP RmtRTP     LocalIP                                RemoteIP
    1     716        717        19314    4000     192.168.1.10                           192.168.1.241
    2     717        716        19234    54932    10.249.13.130                          10.224.42.72
    Found 2 active RTP connections

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