Siri says "Screen Lock" also Password sealed zero values puts square around time and says time . Tries soft shut down but to no avail

My iPhone 6 will not let me past passcode page siri says Passcode sealed, and screen locked, tried soft shut down white apple on dark background then dark apple on white background when rebooted, then voice comes on but I can't gety in, any help out there?Kathleen

Zauner
I'm sorry to hear about the trouble getting into your iPhone 6! I definitely want to ensure you're connected once again. I greatly appreciate the efforts you've taken. Have you been able to connect to a computer with the latest version of iTunes installed and connect the phone in Recovery Mode? http://bit.ly/11gOy7X
RuthW_VZW
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When I click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system" and I've tried to shut down and restart my computer but it keeps

when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

HT201394 I updated and restarted my iphone 5 now i cant get passed the startup? I have changed password many times and i have tried to skip it but it shuts off?

I updated and restarted my iphone 5 now i cant get passed the start up? I have changed password many times and i have tried to skip it but it shuts off?

I have same issue

HT1212 My 7 year pls has forgotten her passcode for her iPod touch. I have put it into recovery and through iTunes tried to restore. But it will only let me also try to update it with iOS 6.1.3 which no longer allows the bypass of the passcode. Can anyone

My 7 year old has a passcode on her iPod touch. She forgot it, after multiple attempts at what it could have been, it comes up with disabled etc.....I have tried it in recovery and hooking it up to iTunes (which the device has been previously synced up to) to restore. But the problem I am having is it only gives me the option to update also, to iOS 6.1.3 with the new bug fix which it won't allow you to bypass the passcode. It gets a little into the downloading, turns the iPod on and then asks for the passcode to continue?! I am at a loss as to what to do now, as every forum says put it in recovery and restore. I can't use the 'find my iPhone' app as the iPod is offline. I've tried it on a laptop not prev synced up to and get the same problem. Has any one got any ideas!

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

I am unable to unlock my iPhone 4. When I swipe to unlock, a woman's voice comes on and says "screen locked." I am running IOS 7.1

When I try to swipe to unlock my iPhone 4, I am unable to do so. A woman's voice comes on saying: "screen locked." I am running IOS 7.1 What could be causing this problem, please and how can I resolve it?

Tap on the "slide to unlock" text, and after you hear the voice, double tap the text. If you have a passcode, tap the letter, wait for the voice, and double tap the letter. Repeat for each letter.
Then go to Settings > General > Accessibility > VoiceOver OFF. You may also be able to turn it off by triple pressing the home button.

TS3274 My Air Ipad keeps switching to voice-over, it will not allow me to enter my password. It keeps saying that I've entered the wrong password. It's asking for a password of zero value. How can I correct this.

My Air Ipad keeps switching to voice-over, and it will not allow me to enter my password. It keeps saying that I've entered the wrong password. It's asking for a password of zero value. When I enter my personal password that I created, it say it the wrong password, then it say try again in 5 minutes and shuts itself down. Is anyone else having this issue and how can I fix it?

Hello SharonLo
Your best bet would be to restore your iPad if it is not accepting your passcode. Check out the article below to walk you putting your iPad into recovery mode and using iTunes to restore it.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Regards,
-Norm G.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

I forgot my iPad password and I have tried to restore it but I am unable to because it says it is unable to because i'm connected to Find My iPad!

I forgot my iPad password and I have tried to restore it but I am unable to because it says it is unable to because i'm connected to Find My iPad! I need to get onto my iPad because for some assignments I use my iPad. I want to preferably factory reset it.

Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

My ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and get nothing.

my ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad. Any suggestions??

tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?

HT1689 Trying to purchase an app, putting in my passord and saying un known error has occoured? I've reset password and trying again and still no luck?

Trying to purchase an app, putting in my passord and saying un known error has occoured? I've reset password and trying again and still no luck?

Check that the email address is correct for your login. You'd be surprised how many times I've seen people see the prompt and just go with a password and not realize that the email address was wrong.
Aside from that, you can try resetting your password via the iForgot app.
If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error message: “This Apple ID has been disabled for security reasons." To reset your account, use iForgot.

HT1222 Why does my 4s just close an app all of the sudden and the apple logo will come up like it's shutting down but doesn't it will go to lock screen after that

Why does my 4s just close an app all of the sudden and the apple logo will come up like it's shutting down but doesn't it will go to lock screen after that.

It's definitely a crash. I'd maybe look into reinstalling the operating system.
http://support.apple.com/kb/ht1414
Make sure you back up first though.

HT201210 I was updating my itunes on my ipad from my pc and my ipad has now shut down and shows a lock with arrow leading to itunes on screen. How do i unlock my ipad and get it working again?

I was updating itunes on to my ipad from my pc and now my ipad has shut down and shows a lock with an arrow pointing to itunes. How do I unlock my ipad and get it back to working again?

Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then... see Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...

Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. How do I retrieve or reset the password?

Can anyone help...
I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.
How do I retrieve or reset the password?
It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications. When I try to install anything this Installer Password thing comes up... so I'm stuck.

ShirlFromNC
I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

After prompted to update 10.9.1, my MacBook Pro updates and went thru restart but failed...I tried to start my book and gray screen, Apple logo both on, chime sounded, then went to progress bar, less than half macbook shuts down...did few times, same!!

After prompted to update 10.9.1, my MacBook Pro updates and went thru restart but failed...I tried to start my book and gray screen, Apple logo both on, chime sounded, then went to progress bar, less than half macbook shuts down...did few times, same!!
Go to system repair, there is a prompt that cannot repair live etc....I don understand!!! Help, I need the book for work tomorrow!!

Thanks clintonfrombirmingham...
After clicking "repair disk" it says DISK UTILITY STOPPED REPAIRING MACINTOSH HD, DISK UTILITY CAN't REPAIR THIS DISK. BACK UO AS MANY OF YOUR FILES AS POSSIBLE, REFORMAT THE DISK, AND RESTORE YOUR BACKED -UP FILES....
written in red: ERROR: DISK UTILITY CAN'T REPAIR THIS DISK,,,DISK, AND RESTORE YOUR BACKED-UP FILES.
how can I back up when I cannot even start my macbook? I am stuck here and have lots of important files in the hd... Please help me? Thanks you!

I'm trying to update my iphone but it stuck up ..... I tried to recover it but to no avail... it says error 1015..... help pls..

I'm trying to update my iphone but it stuck up ..... I tried to recover it but to no avail... it says error 1015, wht should I do???

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
Resolution
Try these steps first
To perform some of these steps, you need to be logged in to the computer as an administrator. If you are not sure if you have administrator access, contact the owner of the computer or the system administrator.
Note: If necessary, review the steps for restoring your iOS device.
You can resolve most restore errors by following these basic steps:
Collapse All Sections | Expand All Sections
1. Update to the latest version of iTunes
2. Verify that your operating system is up to date
3. Disconnect other USB devices
4. Check security settings
5. Restart your computer
http://support.apple.com/kb/TS1275

Siri says "Screen Lock" also Password sealed zero values puts square around time and says time . Tries soft shut down but to no avail

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