[/sirreact64/releases/2013.03/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/Dir ectoryRegi

I just installed Premiere Pro CC from the cloud, just signed up tonight. Now I can't get Premiere to open because of this error...
Premiere Pro has encountered an error.
[/sirreact64/releases/2013.03/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/Dir ectoryRegistry.cpp-283]
I've read the other posts about this and some have said to hold Shift + Option on launch. That doesn't work. I uninstalled and reinstalled, no luck. I restarted the computer and yet... no luck. This is the first time trying to ever use Premiere. Was planning to go from Final Cut 7 to Premiere... and I can't even see what the interface looks like.
Suggestions?

Hi,
Thanks for your prompt reply.
I have installed the "Adobe Premiere Pro CS5 (5.0.3) update" but the problem still exist. I could not find the link to download "Adobe Premiere Pro CS5 (5.0.4) update", please advise.
Thanks.
Regards,
Evangeline Wong

Similar Messages

How to fix this error? [/Scully64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../..Src/Directory

Hi,
Please help!
Having this error message everytime starting up Adobe Premiere Pro CS5
[/Scully64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../..Src/Di r ectoryRegistry.cpp-283]
Have tried to uninstall, reinstall and also following one of the foreum advis to copy the "Application Support" folder onto desktop and reboot but the problem still remain. I still can't startup my Adobe Premiere application.
Looking very forward to your resolution.
Thanks.
Regards,
Evangeline Wong

Hi,
Thanks for your prompt reply.
I have installed the "Adobe Premiere Pro CS5 (5.0.3) update" but the problem still exist. I could not find the link to download "Adobe Premiere Pro CS5 (5.0.4) update", please advise.
Thanks.
Regards,
Evangeline Wong

[c:\ppro772\releases\2013.10\shared\adobe\mediacore\mediafoundation\api\inc

Since a few days i get this error hen launching Premiere Pro
[c:\ppro772\releases\2013.10\shared\adobe\mediacore\mediafoundation\api\inc
I would really like to know how to fix this.
I am getting desperate

Judging from the fragment of the path in the error message, you're most likely hitting the issue discussed in this knowledge base article: Crash with keyframe.h-146 error when you open a saved project
and this lengthy forum thread: Debug event f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe
Short answer to prevent additional projects from getting corrupted: Uninstall Apple iCloud.

I am getting error [/ppro722/releases/2013.10/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Core/Propert ieslmpl.cpp-569] when I launch PREMIRE CC and then crashes..could you please advice? thanks in advance

I am getting error [/ppro722/releases/2013.10/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Core/Propert ieslmpl.cpp-569] when I launch PREMIRE CC and then crashes..could you please advice? thanks in advance

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

On my Mac, after the installation i get this error when i start - Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283] any ideas how to fix this

On my Mac, after the installation i get this error when i start - "Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]"
any ideas how to fix this, i don't know or haven't faound out how to contact Adobe supporet....

Here's the contact link for Adobe support. It's just three clicks from the site's home page.
Contact Customer Care

I am getting error [/ppro722/releases/2013.10/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Sequence/Tra ckItemSelection.cpp-157]

I have a sequence created and open, but when I try to do anything in the time line. This error pops up and premiere shuts down. Cleared the cache and reinstalled Premiere CC, still having the issue. Up against a deadline, PLEASE HELP!!!!

1. I did use PluralEyes to sync it, its a 3 camera shoot plus separate audio capture. I am running the latest version of Plural Eyes 3.
2. as far as I know I'm up to date on everything, I am running an 3.4 GHz Intel Core i7 iMac with an AMD Radeon HD 6970M 2048 MB graphics card, with 10.9.2
3. It was triggered by a specific clip, which oddly enough was a clip that Plural Eyes didn't sync with the audio, I was able to trim the clip in the timeline, then it worked fine.
However, I just started a new project and I am having the same issue.
4. Tried the new sequence trick, didn't work
5. Tried this as well, no luck
Seems like the only work around was to trim the clip, then I was able to do what I needed and had no other problems on that project, but like I said it has no reappeared on a new project. For clarity sake it is different footage but shoot on the same camera, just on a different date

C:\mightykilt64\shared\adobe\mediacore\media foundation\api\inc\keyframe

Recientemente he encontrado este error al tratar de abrir un proyecto de Premiere Pro cs6 en Windows 8. Empecé el proyecto y al acabar el día lo guardé y cerré. Al tratar de retomar al día siguiente me aparece este error tanto en el proyecto principal como en los autosaves, impidiendo abrir el archivo. Empecé de nuevo y me sigue pasando lo mismo.
Es la primera vez que me pasa y la información que encuentro no me resuelve demasiado.
¿Alguien me puede dar una solución al problema?
Un saludo y muchas gracias.

We now have reports of this issue in several threads. To collect information in one place, please go to the following thread: Debug event f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe
I recently posted there asking for certain information to assist in our investigation.

[ppro801/releases/2014.03/shared/adobe/MediaCore/MediaLayer/VideoRenderer/Src/RenderFrameR equest.cpp-124]

Hi guys,
Adobe Premiere CC 2014 user.
I built a project, added markers and generally did my thing. When I came back from lunch, the following happens:
1. Premiere opens fine
2. When I select a file from my media library (just click on it once) I get the above error.
I have tried Googling and there is very little information
Project was previously OK erlier today, I have no other machine to test on
I have tried reinstalling completely
I have tried removing plist prefs
I have tried blanking all Adobe products and reinstalling again
Same error message! Starting the project again, and redoing everything, has worked but this took several hours. I don't know where to start looking, so have attached the error dump.
Many thanks guys,
Henry
Process:         Adobe Premiere Pro CC 2014 [688]
Path:            /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier:      com.adobe.AdobePremierePro
Version:         8.0.1 (8.0.1)
Code Type:       X86-64 (Native)
Parent Process: launchd [382]
Responsible:     Adobe Premiere Pro CC 2014 [688]
User ID:         1580866637
Date/Time:       2015-02-19 13:56:44.357 +0000
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 3C81FDC9-EE6F-B311-4393-9DF459435DA8
Crashed Thread: 12
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation       0x00007fff99abfb75 __CFRunLoopDoObservers + 37
1   com.apple.CoreFoundation       0x00007fff99ab1608 __CFRunLoopRun + 1368
2   com.apple.CoreFoundation       0x00007fff99ab0e75 CFRunLoopRunSpecific + 309
3   com.apple.HIToolbox            0x00007fff94905a0d RunCurrentEventLoopInMode + 226
4   com.apple.HIToolbox            0x00007fff949057b7 ReceiveNextEventCommon + 479
5   com.apple.HIToolbox            0x00007fff949055bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
6   com.apple.AppKit               0x00007fff9177824e _DPSNextEvent + 1434
7   com.apple.AppKit               0x00007fff9177789b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
8   com.apple.AppKit               0x00007fff9176b99c -[NSApplication run] + 553
9   com.adobe.Frontend.framework   0x00000001000ca38d FE::MacApplication::RunSelf() + 45
10 com.adobe.Frontend.framework   0x000000010004898a FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
11 com.adobe.Frontend.framework   0x00000001000cbc44 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
12 com.adobe.Frontend.framework   0x00000001000d2e25 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
13 com.adobe.AdobePremierePro     0x00000001000018ac main + 508
14 com.adobe.AdobePremierePro     0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x00007fff985e5662 kevent64 + 10
1   libdispatch.dylib              0x00007fff95bec421 _dispatch_mgr_invoke + 239
2   libdispatch.dylib              0x00007fff95bec136 _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib         0x00007fff985e564a kevent + 10
1   com.adobe.dvatransport.framework 0x0000000100e294fc boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2   com.adobe.dvatransport.framework 0x0000000100e291a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3   com.adobe.dvatransport.framework 0x0000000100e28d18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4   com.adobe.dvatransport.framework 0x0000000100e18157 SkyConnectionEnv::MainLoop() + 167
5   com.adobe.dvatransport.framework 0x0000000100e17c09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6   com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
7   libsystem_pthread.dylib        0x00007fff8e82e899 _pthread_body + 138
8   libsystem_pthread.dylib        0x00007fff8e82e72a _pthread_start + 137
9   libsystem_pthread.dylib        0x00007fff8e832fc9 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib         0x00007fff985e4716 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff8e830c3b _pthread_cond_wait + 727
2   com.adobe.dvacore.framework    0x000000010036a0ab boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3   com.adobe.dvacore.framework    0x0000000100369e18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4   com.adobe.dvacore.framework    0x0000000100369bda boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5   com.adobe.dvatransport.framework 0x0000000100e29bb3 boost_asio_detail_posix_thread_function + 19
6   libsystem_pthread.dylib        0x00007fff8e82e899 _pthread_body + 138
7   libsystem_pthread.dylib        0x00007fff8e82e72a _pthread_start + 137
8   libsystem_pthread.dylib        0x00007fff8e832fc9 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib         0x00007fff985e4716 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff8e830c3b _pthread_cond_wait + 727
2   com.apple.CoreServices.CarbonCore 0x00007fff94679800 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore 0x00007fff946799ff TSWaitOnConditionTimedRelative + 172
4   com.apple.CoreServices.CarbonCore 0x00007fff9464a145 MPWaitOnQueue + 192
5   com.adobe.dvacore.framework    0x00000001003a359d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework    0x00000001003a1500 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework    0x00000001003919ac boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework    0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
10 libsystem_pthread.dylib        0x00007fff8e82e899 _pthread_body + 138
11 libsystem_pthread.dylib        0x00007fff8e82e72a _pthread_start + 137
12 libsystem_pthread.dylib        0x00007fff8e832fc9 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib         0x00007fff985e4716 __psynch_cvwait + 10
1   libsystem_pthread.dylib

Thanks man,
It only seems to be one imported clip within the project. I have 7 .movs in the library and it only fails on 1 of them. Annoyingly, it is the one with all my markers on it so I can't export them.
Otherwise the project loads fine, saves fine, timeline looks fine and everything is as it should be. It's only when I click one of the clips in the library that this happens.
Thanks for the help, dude, I'm getting back into Premiere having ditched FCP but it's been a couple of years
H

PREMIERE PRO DEBUG EVENT Premiere pro has encountered an error. [c:\cloudroom\releases\2014.09\shared\adobe\mediacore\mediafoundation-.

potete darmi una mano a risolvere il problema?

Delete the Effect Presets and Custom Items.prfpset, which is stored in
C:\Users\<username>\Documents\Adobe\Premiere Pro\8.0\Profile-<username>
when succesfull make new project and iimport old one into new one.
Might need to reset current workspace and pull down the audiotracks first.

When i try open or create project, i have this error: "Premier Pro has encountered an error. c:\cloudroom\releases\2014.09\shared\adobe\mediacore\mediafoundation\api\in" Can you help me?

Then programm is shoot down. I try reboot pc, reinstall premiere, reinstall with another language. Have no result.

Your advice helped me. Programm works. But now in start i see this window:

New Error Message in PP 2014 on Mac (/ppro801/releases/2014.03/shared/adobe/MediaCore...)

Have been working on a large project on the same computer system (10.8.4) for months. This morning, in one of my sequences, I highlighted the entire sequence, and proceeded to move everything down the timeline, as soon as I dropped the elements further down the timeline, a new error message popped up that I have not seen before.
Nothing has changed on my system to my knowledge. So far, it only happens in that single sequence. There are many other sequences in the project functioning normally.
Any ideas?

I duplicated the sequence and things appear to be back to normal BUT I am hoping this is not the start of a larger problem with the project!

Premiere Pro has encountered an error. [/Volumes/BuildDisk/builds/MightySilt/shared/adobe/MediaCore/

Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/MightySilt/shared/adobe/MediaCore/AudioRenderer/Make/Mac/../../ Src/AudioRender/AudioPrefetch.cpp-99]
I always get this message.. any idea why???

This might help.
http://forums.adobe.com/message/5169479#5169479

Premiere Pro error message [/Scully64/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Sequence/Tra

Hello,
Does anyone have any ideas for a solution to the following Premiere Pro CS 5 error message? Any tips/ideas would be appreciated! Full error message below:
Premiere Pro has encountered an error.
[/Scully64/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Sequence/TrackItem.cpp-177]
Error message occurs when editing/cutting out parts of footage to intergrate into a timeline sequence, when this error appears unable to continue using Premiere
Footage contains MP4 and AAC (audio)
using Premiere Pro CS5 v5.0.4, running on Mac OS X 10.9.1 (Marvericks) on Macbook pro (early 2011) with processor speed 2.7GHz (Core i7), 64-bit, 500 SATA, 4GB memory.

1. I did use PluralEyes to sync it, its a 3 camera shoot plus separate audio capture. I am running the latest version of Plural Eyes 3.
2. as far as I know I'm up to date on everything, I am running an 3.4 GHz Intel Core i7 iMac with an AMD Radeon HD 6970M 2048 MB graphics card, with 10.9.2
3. It was triggered by a specific clip, which oddly enough was a clip that Plural Eyes didn't sync with the audio, I was able to trim the clip in the timeline, then it worked fine.
However, I just started a new project and I am having the same issue.
4. Tried the new sequence trick, didn't work
5. Tried this as well, no luck
Seems like the only work around was to trim the clip, then I was able to do what I needed and had no other problems on that project, but like I said it has no reappeared on a new project. For clarity sake it is different footage but shoot on the same camera, just on a different date

Debug event f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe

Hello everybody,
I just ran into this extremely annoying problem:
Premiere Pro CS6 cannot load my project anymore. It gives the following error message:
Premiere Pro has encountered an error.
f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe
My autosave files all refuse to open giving another error
..\..\src\TickTime.cpp-364
When i press continue it says the project might be damaged or contain outdated elements.
I do not know what that means...
I do not know what i did last before the problem started, except for adding some layers (lightstreaks) rendering the file and then stopping that thinking "I'll do it later"
What a mistake. The projectfile didn't open anymore when i got home. All my autosaves now give similar errors.
I got warpstabilizer on some clips but would gladly give that up if there was a way to open these files. I cannot import them to a new project. Essentially the files refuse to open in any possible way.
You can find my latest projectfile here: jajageweetmaarnooit.prproj - Google Drive
I am desperate, this movie needs to be delivered tomorrow and i have to start all over.

I even tried to transfer my project to a different computer, but still the same problem.
From what I understand form my google-searches, this error might be related to 'Regional Settings' and Keyframes, where decimal separators "." got replased by "," on non-Eglish Windows systems.
I've tried the solution suggested on some adobe help-page:
Solution
Download perl from http://www.activestate.com/activeperl/downloads.
Run the following command using command prompt on your computer:
perl -p -e "s/([-0-9]+?),([0-9]{12,24})/$1.$2/g" damaged.prproj >newfile.prproj
Replace damaged.prproj with the path of the prproj file that you are trying to open. For example, you are trying to open picnic.prproj saved to the Picnic folder of your computer's C drive. The path in this case is C:\Picinic\picnic.prproj.
Replace newfile.prproj with the path where you want the new file created. For example, if you want to create the file in the same location, use C:\Picinic\picnic1.prproj.
You rename the file to avoid conflict arising due to similar filenames in the same folder.Using the above example, the command is:
perl -p -e "s/([-0-9]+?),([0-9]{12,24})/$1.$2/g" C:\Picnic\picnic.prproj >C:\Picnic\picnic1.prproj
And I've even tried uploading my file to this page, with no luck: http://www.vibait.com/software/premiere-fix-keyframe.h-142/
Some people are suggesting to open up the project file in a textedior to change the ',' and '.' manually. But I found this to time-consuming as I don't know which commas to keep and not.
Paying € 250 or more to "Recovery for Adobe Premiere Projects with Error" is not an option.
But as mentioned, I've already started this project over once, and would not like to do it again, only to run into the same problem.

[/Scully64/shared/adobe/MediaCore/Backend/Make/MAC/../../Src/Component/ComponentChain.cpp- 498

Model: Mac Pro
Mac OS X version 10.6.7
Processor: 3.33 GHz 6-Core Intel Xeon
Memory: 12 GB 1333 MHz DDR3
Graphics Card: ATI Radeon HD 5770 (2)
Drives: Bay 1; Bay 2
Raid Sets: RS1; RS2
Volumes: Vol-RS1; Vol-RS2
I'm getting the error message below while editing in Premiere Pro CS5. Not sure what is triggering it because it has happened when doing different things. Started 2 days ago. The program then closes but I can Save before it closes. A co-worker who knows I am new to Mac asked me if I was doing automatic updates. He said NOT to do this. Is this correct and would it have anything to do with the error message below? How can I fix? Thanks!
[/Scully64/shared/adobe/MediaCore/Backend/Make/MAC/../../Src/Component/ComponentChain.cpp- 498

I am curious if you remedied your' problem? I am running into a simliar issue. I am running Premiere 5.5 working on a large project on a Dell Precision M6600. I have had a few issues with the same project, Premiere has been shutting down, auto save not saving as often as it is set and most recent what has brought me here; I minimized the screen to check an email and when I returned I saw an incomplete save bar and moments later an error message from premiere popped up.
[..\..\Src\Component\ComponentChain.cpp-498]
My Premiere is now frozen (can't quit, even force close from task manager), faded with a save window open (the save bar is full but also faded).
I was wondering if you or anyone on here has any recommendations?

[/sirreact64/releases/2013.03/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/Dir ectoryRegi

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