SIS update flag in Customer master

Hi,
Where can i find SIS update flag in Customer master level.
Regards
JACK

Hi,
Assign values in customer statistics group field in the sales area data -> Sales tab.
Regards
Edited by: Shiva Ram on Jan 16, 2008 1:34 PM

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IBAN Update Issue in Customer Master IDOC

Hi Experts,
We need to pass the IBAN No and Swift COde via Customer MAster Interface (DEBMAS) . So IBAN No and Swift Code is being correctly updated in E1KNBKM segment . But when IDOC is processed these IBAN details are not passed to Customer Master.
I have got OSS Note no. SAP Note 1097088 - Using ALE to distribute the IBAN: I tried configuring distributiion model as suggested in OSS Note . But still it's not working .
PS : Bank key and Bank Account No is not passed to the IDOC .
Please suggest how this issue can be resolved .
Regards,
Kaustubh.

Hi Kaustubh,
SAP Note 1097088 describes using ALE to distribute the IBAN using 'IBAN_SAVEREPLICA' message type, which needs certian ALE config detailed in the note.
However note isn't relevant as you plan to send details in DEBMAS, I'm trying to understand what field in E1KNBKM (Master customer master bank details and bank master) are you using to send the IBAN # and what table/field do you intend to save it in target system ?
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Abhijith.

Change in Sales Order/Service Order is updating customer master data

Hello Experts,
Here is the change happening in CUSTOMER MASTER RECORD for very few number of cases. This we are not able to replicate, since not able to find out, in which cases it is happening.
Scenario:
When the user tries to change address in customer screen (For eg., NAME2,NAME3 ,NAME4 etc.) of change transactions (VA02 OR IW32), the same change is being reflected or updated in the customer master record.
Note : We tried again doing the change(For the already changed order) in change transactions (VA02 OR IW32) and found that the change was not updating customer master, this time.
Hence, not able to replicate. Kindly suggest.
Resolvable suggestion would be highly appreciable.
Regards
Mahesh

I never heard of this before. Per standard, only when customer master address is changed (master data), the changes will reflect in the documents (transactional data). Your scenario reflects the other way round. Hence you may need to debug the program SAPMV45A and see any enhancement is causing this.
Regards,

Transport Zone in Customer Master

Hi All
Can any one explain me how the trasport zone assign in customer master I configared the trsport zone in customisation I also find it help in customer master but Transport Zone fild is disable so can't update it in customer master
Pl help

As per SAP documentation,
Sales and distribution
the system automatically proposes a suitable route by using the transportation zone of the goods recipient in combination with other information about the delivery, such as the
Countries of origin and destination
Shipping conditions
Transportation group
Example
In the USA, for example, you can define regional zones to correspond to the US postal zip codes.
You can see the values for Transportation zones in TZONE table. The zones are defined at a country level.
For enabling the Transportation Zone, go to OBD2 transaction. Edit the Account Group of the customer and edit the field status group under General Data -> Address for transportation zone.
Hope this helps. Reward points if the answer is useful.
Thanks,
Balaji

Customer Master Changes Confirmation

Hi,
I am changing one of the fileds in customer master. This eventually needs a confirmation from another user. But when the changes are rejected (T.code FD08), the changes that are made to customer master is retained. The new values are updated in the customer master in spite of rejection.
Could anyone let me know why the new values are updated in spite of rejection?What is the actually SAP standard functionality using confirmation on changes to customer master.
Regards,
Mallikarjun G

Hi, have you applied the note 877705 - Dual Control: changes remain effective despite rejection
Hope it helps!
Regards,
Lorena

BP not updating in Customer Master data KNA1

Guys,
I am creating a BP in CRM 7.0. Once the BP is saved & created successfully entry is present in all CRM tables as well as in the ECC side.
But for few cases the Customer Master data Table KNA1, KNVV is not getting updated, i.e no value for the BP in KUNNR.
Any idea as to what should I be checking to resolve this ? Plesae share the config details.
Also do you know how the Customer Master data gets updated ? Is it from the BAdI's or the GenIL class for CL_CRM_BUIL for componenet BP ?
I checked the methods of this dedicated GenIL class in hope to find an RFC for updating KNA1 but not successful. Is the RFC call made in BAdI ?
Tough to replicate the scenario as wheneevr I do BP gets updated in SD. But sometimes in PROD it does not happen so.
Plesae share some light.

Hi Rohit,
Put a breakpoint in FM COM_BUPA_MAIN_INBOUND_ISU in ECC system. Inside this FM it first create customer using FM PI_BP_PROXY_BAPI_CUSTOMER at line 187.
IS_CUSTOMER flag you can find in b-doc structure LS_BP_EXTERN-CRM_DATA-SALESCLASS-DATA-IS_CUSTOME.
Before calling FM PI_BP_PROXY_BAPI_CUSTOMER system perfroms multiple checks if they all went succesfull then you have to debug inside FM PI_BP_PROXY_BAPI_CUSTOMER for finding out the root cause.
Thanks,
Ashish

How to Flag Customers in Customer Master (in SD)

Hi,
I've read a few earlier posts regarding customer master and since I could not find an answer for my query I am posting it here.
I have a question regarding the customer master in SD: Is there a way to Flag Customers for reporting purposes in Customer Master for SAP SD.
Is there some standard funtionality in SAP to do so ?
We have a few customers that belog to the US governmnet and due to government regulations if we do certain amount of busniess with them or gov agencies or government contractors we need to send the gov a formal report.
So for this reason we need to flag customers so we can run reports and see how much is being done.
I wanted to know if there are some other users/ companies that are doing this and if so how are they handlling such situations?
I would appreciate if some one could help me with this as this is knid of an urgent requirement.
Thanks in advance.
Neha

Hi,
SAP has given some standard report based on those reports you can see the sales values for customer,material,based on sales orders and billing document etc.. like this.
but if you want to see theese reports frist you have to configure this (LIS Logistics Information System)
Path:SPRO>Logistics-General>Logistics information system>Logistics data warehouse>Updating>Updating control>Settings:Sales, here you have to set in statistic group,update group settings.
Againe here defined statistic groups are assigned in customer master fro the field statistic group in sales area data>sales tab.
Likewise you can also activate based on material and sales documents in above specified path.
Thank you,

How to update partner functions in customer master

Hi all,
I want to update the partner functions for the customer master using transaction code XD02. I created the LSMW by means of recording but it doesn't work because the partner functions for the customer changes.
for example , certain customers have shipto paty, sold to party , bill to party payer and forwarding agent. some customers wont have all the above mentioned category.they may have only ship to party, sold to paty & bill to party.
Is there any other alternative way to update the partner functions for the customer.
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A.Rathinaprakash

Hi A.Rathinaprakash,
Please use the FM 'SD_CUSTOMER_MAINTAIN_ALL' to maintain the partner functions in the customer.
Pass the partner details in the TABLES parameter T_XKNVP.
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Chetan

FD33 - Receivable Field in Customer master is not getting updated

FD33 - Receivable Field in Customer master is not getting updated for the FI documents posted in the customer account. I need to know is there any setting either in FI or in SD, which control whether the FI document is relevant to credit check?
In SD, we are having the item category but i am not getting how to control for FI documents? How can i make them credit relevant item. Also for special item, we are controlling the same through Transaction code : OBXY - by special GL indicators but what about the normal/general item?
How can I control the general FI documents having various FI documents type as relevant to credit check?

Apart from the above,please also check the below:
FD33 - Receivable Field in Customer master is not getting updated for the FI documents posted in the customer account. I need to know is there any setting either in FI or in SD, which control whether the FI document is relevant to credit check?
As per me there is no specific control to active the credit active field in FI values unlike for updating the sales values in FD32 we activate credit active for the item cat(VOV7) which will ensure the sales values to update (open order, open delivery and open invoices) in to credit management.
For FI values to update i think this is inbuilt in the program only.( example update group 000012,15,18 etc).
Any way coming into query not updating the receivables, please check the below points once again.
1. Check the whether invoice has accounting document generated or not, make sure that it is generated then only system update the receivables.
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thanks,
Srinu.

Using RFBIDE00   - How to update street 4 of Address on customer master

Hi ,
I am creating customer master records (sold-to Bill-to , ship-to & Payer) based on data from a flat file using direct input program RFBIDE00. I have to update the street address 2, 3 and 4 of Address. I am not able to figure out how to populate this data using RFBIDE00 program. What I read so far makes me believe that it can not be done using direct input program as this is part of central address management which is in str_suppl? fields of ARDC table. Is that right ? If yes , What BAPI/FM I can use to update the street address. Your expert help & guidance is appreciated. Please advise. Thanks. Raghu.

Hi Raghu,
I don't know, if you still have this problem, but if you still have this problem...you can do one more thing apart from central address management update suggested by SAP. You can copy standard program into Z program and modify the sub routine for 111 screen:
FORM D0111_FUELLEN.
In the above subroutine, check any one of street 2, 3 or 4 customer address fields are not initial and if so, then add this code after appending 111 screen to FT internal table which already exists...this code will expand more fields option in screen 111.
IF NOT BIADDR2-STR_SUPPL3 IS INITIAL.
    CLEAR FT.
    FT-FNAM = 'BDC_OKCODE'.
    FT-FVAL = '=$2OC'.
    APPEND FT.
ENDIF.
After this code, in the existing subroutine,
PERFORM D0111_FUELLEN_ZAV USING 'KNA1'.
or new sub routine you need to include code for adding extra fields to the FT internal table as
IF NOT BIADDR2-STR_SUPPL3 IS INITIAL.
    CLEAR FT.
    FT-PROGRAM = 'SAPMF02D'.
    FT-DYNPRO   = '0111'.
    FT-DYNBEGIN = 'X'.
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    CLEAR FT.
    FT-FNAM = 'BDC_OKCODE'.
    FT-FVAL = '/00'.
    APPEND FT.
    PERFORM D0111_FUELLEN_ZAV USING 'KNA1'.
    FT-FNAM = 'ADDR1_DATA-STR_SUPPL3'.
    FT-FVAL = BIADDR2-STR_SUPPL3.
    APPEND FT.
ENDIF.
This code will work fine as long as you make changes correctly as mentioned. If you don't understand above code or if you need more information contact me at [email protected].believe me this code worked fine for me
Hope this will help you.
Good luck!
Regards,
Vivek

Customer Master Update using BAPI

Hi all,
I am using class CMD_EI_API for updating customer master, but this class does not supports processing of license data ( databaase table -> KNVL ) and Permitted Alternative Payee data ( database table -> KNZA ) for customer. Are there any BAPIs which support saving of KNVL and KNZA data.
Regards,
Kaushal Shah.

Not released too
@kaushal-Please read the doc of the class, it would have been mentioned that it will not do any validation and the correct data must be supplied.

How to update flag in multiple tables using custom sql DB adapter

hi all,
I have a scenario: I want to update flags in multiple tables in DB2. I have used toplink update only to update all tabless after creating relationships between them. But that approach is not working as it couldnot detect emmisions with DB2 and update the complete record with blank values in other columns.
So, i want to use custom sql now. Can anybody help in resolving the issue or in writing the custom sql.
Regards
Richa

Dear SeánMacGC thanks for reply,
But "a.changed" is not a field in GNMT_CUSTOMER_MASTER_CHG. what i am doing in this procedure is i am collecting bulck data and validating field by field from GNMT_CUSTOMER_MASTER_CHG with GNMT_CUSTOMER_MASTER table as their structure is same.. if v_name is not same as v_name_chg then i am setting changed flag to "Y" changed is "changed dbms_sql.varchar2_table" and updating GNMT_CUSTOMER_MASTER in bluck where changed flag ='Y'...
type custRec is record
n_cust_ref_no dbms_sql.number_table,
v_name dbms_sql.varchar2_table,
v_name_chg dbms_sql.varchar2_table,
rowid rowidArray,
*changed dbms_sql.varchar2_table*
i cannot use simple SQL as i need to validate field for each records with GNMT_CUSTOMER_MASTER_CHG and insert into log file as well.....
to run this procedure:
execute DO_DC_NAME_UPDATE_OTHER_TAB.DO_NAME_UPDATE_OTHER_TAB;
Thanks...

Updating customer master using billing

Hi ,
Let let me tell the business scenario
if you purchase something in supermarket, lifestyle etc
based on the amount u buy (say 2000,3000) they will give u points
say for 2000 - 5 points for 3000 - 10 points
so the first field is card type ie - master card, golden card, silver card etc
second field is card points - no. of points
see in business scenario, say after getting some points at one stage , customer can redeeme the points he got on the whole
ie he can get cash discount based on his points at certain stage
now my 50 points will be redeemed and next time i will have 0 points
now other fields are points redeemed, poiints in balance
now i got this screen working in customer master
data will be updated in ztable
now in billing , we have to write a user exit through which , we can update this points based on the amount of billing
ie updating customer master from billing user exit
can anyone tell what exit i have to use, what logic i have to write , and how to create project and all
Thanks,
Ratna

Hi,
User Exits are nothing but Customizing the SAP Standard prog. with out changing the exiting functionality.
Option, prepared by SAP to extend delivered standard-programs without modification of the original program at the customer. For potential customer requirements, which are not part of the standard, SAP installs blank containers, which can be filled with own functionalities by the customer. Customer-Exits are administered by SAP .
T-Codes are
SMOD - To find a Enahancement/User Exits
CMOD - To Create Enhancement/Project.
Follow the steps
1. Go to CMOD there you have to give the project name that project name should get from your Functional people, or if you know no problem.
2. Click on Create button it will asks save it local or Package.
3. In Enhancements it will give the All Exits Names then double click on your exit
4. It will take you into a Functional Module nothing but your Exit.
in that Exit you will find Include Program i.e. Eg: ZXQSMU01 where you are going to implement your logic.
5. Double Click on the Include program it will asks create object click enter
it will creates there you can write your logic save it local or any package and Activate it.
6. You need not to pass any values from Functional module/Exit to Include program that import/export values automatically program will access, you don't bother directly you can access the import/export etc. values in the program.
Finally your Exit and Project also Activate it. then check your requirement reached or not.
Following Exit try it.
1. V60F0001 - SD Billing plan (customer enhancement) diff. to billing
2. V60A0001 - Customer functions in the billing document
3. V46H0001 - SD Customer functions for resource-related billing
4. V05I0001 - User exits for billing index ETC...
May be try these you can get or goto SMOD press F4 it will give a popup window there short text bill execute then you will get a list of exits check those.
if any clarifications reply me.
Regards
Ganesh

Dunning - Update dunning level in customer master.

I run dunning procedure for customer XYZ. The dunning procedure prints out 2 dunning letters for the customer - dunning letter 2 and dunning letter 3 (which is correct). However, the customer master for customer is updated to "2" for dunning level. Why isn't the dun level updated to 3?
Thanking you in advance.

545315 - FAQ: Dunning
[3] Question: How does the system determine the dunning level in the
              master record?
       The master record stores the highest dunning level that has been
       determined for the account during the last dunning run.
       If an account receives several dunning notices (e.g. in the case
       of dunning by dunning level), make sure that you use ascending
       order when printing, since the master record is updated after
       each dunning notice.
Note 838334 may also be the case.
cheers,
Jon

LSMW Customer Master update

Dear Gurus,
I am trying to update customer master data through LSMW. I am following through the 14 steps- "Batch input recording". I create a TAB delimited file excel and store it to the local drive C:\. When i try to read data i am not able to read as it says "Error when uploading file 'C:\XD02.txt' (Return Code = 13).". Could you help resolve the issue. thanks in advance.
Best Regards
Raji

Dear Raji,
There are two possibilities:
1. You upload the file from presentation server to application server and use the same for processing with background.
2. You can use Fore Ground process with presentation server.
The reason is that you cannot access the presentation server for background processes. It is typically carried out in application server.
Regards,
Naveen.

SIS update flag in Customer master

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