Sisabled sound and missing sound icon..............!!!!

so noticed a few months back that my sound icon was missing which i didn't care. Today i decided to see if i could solve the issue so i found this advice that i found here.
Locate this file: com.apple.preferencepanes.cache
It's here: /Users/Library/Caches Drag that file from the Cache folder to the Trash, empty the Trash and reboot. Launch System Preferences and see if the Sound icon has returned.
Well, i'm still with out my sound icon and now seems like my sound is disable. when i press the sound buttons in the keyboard it show the speaker with all the bars(full sound) and underneath is O with a / crossing it. help anyone?

Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this file to the Desktop.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
Reboot.

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