Site collection admin getting access denied!!

Hello All,
In my current SPFarm, All users were accessing the environment and all of the sudden some group users are unable to get access to the system.  We have been looking this issue all day long and couldn't figure out what is broken in the system.
You can take as an example the following user's credential xyz . He has all sort of permission access to the  site collection but unable to access sites within the site collection. He used to access all the sites a couple of days back.
Not everyone is noticing this issue. If I add this user to web application user policy he is able to access the site.
Yashwanth Mannem

This is a published site. superreader and superuser accounts are in web app user policy with appropriate permissions.
Yashwanth Mannem
Do you also have them in the Web Application properties in the correct format (classic or claims)?
Trevor Seward
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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