Site merger won't let me view recent issued cert
I had an automatic certificate for $25 dollars issued today and cannot view it on the best buy website or the app. I know the managment of the RZ on bestbuy.com is new is there any estimation on when I can view this certicate on bestbuy.com or use them on bestbuy.com?
Hi tomp94,
After looking over your My Best Buy account, I do see that you have an active $25 certificate. Your BestBuy.com and My Best Buy accounts show to be linked, so you should be able to view any active certificates that you have and print them by logging into BestBuy.com and clicking on "Rewards" under the My Best Buy tab. Please feel free to send me a private message if you are still unable to access your certificate and I will provide you with its 10 digit ID number. A private message can be sent by clicking on the blue button in my signature.
Thank you for connecting with us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message
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