Site says I don't have reader, but I do

I am trying to download some documents from a website and it requires that I have adobe reader. I am using internet explorer and I have both Adobe Acrobat and Adobe Reader, yet the site says I don't have it and that I need to download it in order to view and or print my documents.
Does anyone know what to do to solve this??

There is a very good chance you are experiencing a problem with having both Reader and Acrobat installed on the same machine.
You need to remove one and repair (or possibly reinstall) the other. It isn't recommended or supported to have both.

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