Site Web Analytics Report Showing Users Logged in as Both UPPERCASE and lowercase domains (SP Foundation 2010)

When looking at the Site Analytics Report in SP Foundation 2010, I see that many users (though not all it appears) have been logged under the 'Top Visitors' section as both "DOMAINNAME\username" as well as "domainname\username". This makes it hard
to get actual counts of hits the visitors have made since they show up in two places on the report. In my case, I always log in using the same credentials (more recently I have had permissions upgraded so log in is automatic), yet I still see that I
get posted for different usage numbers under the uppercase and lowercase instances. Does anyone know why this would be occurring?

Even i am facing similar kind of problem. Some of my users are displayed as DomainName\ID while some are displayed as Lastname, Firstname. I think we need to know the location where these reports are stored.

Similar Messages

Site web analytics report shows no data

Hi All,
A user reported that they could not view the site web analytics report
in the SharePoint 2013 production server. It was working fine a few couple of weeks back though.
I started the troubleshooting for this issue and came cross a few blogs that details the same issue.
There were my steps:
In Central Admin (CA) >> Service Applications >> Usage and Health data collection was
started.
CA >>
Monitoring >> Reporting >> "Enable usage and health data collection"
was checked.
CA >> Monitoring >> Timer Jobs > Review job definitions
>> Microsoft SharePoint Foundation Usage Data Import
(5 minutes) and Microsoft SharePoint Foundation Usage Data Processing
was enabled. I clicked on "Run Now" on these job schedules.
CA >> Search Service Application >>
Under Mange Content Sources page
the status was Idle.
We have performed the full crawl a few days back.
PowerShell: Read the Brian
T. Jackett's blog. Basically, he uses PowerShell to trigger the Receivers
for the AnalyticsUsage and PageRequest
and enable these Receivers for Analytics and Page Requests. In the
production environment these receivers were already defined and I just executed them again. Ran the
OWSTimer service for all SharePoint servers. However, after 2 days no data was shown.
The only thing we have not checked is WSS_Logging database.
We are stuck in this issue and its OOTB feature.
Any pointers for this issue will be highly appreciated.
Thanks in advance.
Regards,
Aroh
Aroh Shukla

Hi Aroh,
Please refer to the article:
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.VNcSsf4fqM8
There are still some place you could check for general troubleshooting steps, such as:
1.Did you configure AAM recently that might affect this?
2.Does related timer jobs run successfully?
Regards,
Rebecca Tu
TechNet Community Support

Number of Page View is showing zero for Site web Analytics Reports

Hi,
We have enabled Site Web Analytics reports in our Site Collection but the Number of Page views is showing zero for all the dates. We have checked all the events to capture in Site Collection Audit settings, Reporting feature is also activated but still the
count shows 0 for all the dates.
There are other Site Collection that exists under that Web Application but they show the count for Number of Page views in Site.
Any help would be appreciated.
Regards,
Vijay

hi
1-first check "Usage and Health Data Collection Proxy" is started, if not started:
find usage proxy id with following command:
Get-SPServiceApplicationProxy
then start service with following command:
$UsageApp = Get-SPServiceApplicationProxy | Where {$_.ID -eq "[usage proxy ID]"}
$UsageApp.Provision()
2-check following link:
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SharePoint Foundation Site Web Analytics reports

Hi,
I am currently attempting to get the Site Web Analytics reports to work in SharePoint Foundation. However, there seems to be little available information regarding this. What is necessary for this to display a report? To start with, what
SharePoint & Windows services and SharePoint service applications need to be started? We use SQL Authentication for the content database because all the databases are in a different domain.
Any information someone can shed would be helpful.
Currently, when I navigate to the page it states "A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data for this site has not been processed yet." I have looked up this
information on the net, but nearly all information applies to SharePoint Server. I need help setting this up with SharePoint Foundation.
Thank you much.

Hi Steven,
Ahhh, I had a feeling that was a problem.
I had similar issues after installing SP1 so I could have some of the new features, like the storage report back for sites, and deleted sites going into the recycle bin. However, I had read that I *had* to install the June 30 CU as well, which may have been
a mistake. Because after installing both and running a psconfigui, it made things as flaky as they were during the beta.
It took my good, stable, trustworthy and solid SPF install and made it unstable. Managed Accounts started acting weird, permissions were odd, BDC service crapped out, user code errors, the works. Bummed me out. I basically blew out the server, did a fresh
install and restored from a farm backup (actually a full then differential, gotta love scheduling backups). Mind you, I could afford to do that, and I simply don't mess around with bad updates.
(I also found a post that said that if you have SP1 installed, a common error is if you delete a list, then delete the site, you can restore the site from recycle bin, but the list that was deleted from that site earlier cannot be restored-- so to avoid/fix
that problem, install the August CU... it's always something...)
Do you have backups of your farm pre-updates, preferably both, but at least the CU? Maybe you can do a restore on a virtual machine to see if it fixes your issues?
Also, here's another question. After you installed SP1 and the August CU, did you do a psconfigUI.exe (or at the command line, psconfig.exe)? It might be good and bad that you didn't (if you didn't). The way to check to see if you didn't is check the database
statuses (review database status under Upgrade and Patch Management in Central Admin). The statuses will say that the databases can be/should be updated if you didn't run psconfig. That means that SharePoint has updated, but the databases in SQL haven't.
Maybe you can make a copy of those databases, and try to attach those databases to a pre-update (sp1 and CU) SharePoint Foundation server to see if web analytics work there again. Although, if I am understanding correctly, some changes can occur on databases
during updates, but they're not complete til psconfig is run. But hey, it's worth a shot.
Or you can use psconfigui.exe (or psconfig.exe if you want to use the command line) to update the databases and see if that fixes the problem.
I'm sorry again about your issues if they are update related. It is so frustrating to think you are trying to stay up to date on your server, being a good admin, and instead it breaks important things without apology or way to fix it (since cumulative updates
cannot be uninstalled, but it is really difficult and potentially expensive to have to fully identical farms running side by side for testing).CA Callahan | Author: Mastering Windows SharePoint Service 3.0 and Mastering Microsoft SharePoint Foundation 2010 | Community Launch Leader |

Site Web Analytics Reports - Top Pages - Visitor break down

Hi,
I would like to know if there is a way to get the top pages with visitors break down under the Site Web Analytics Reports?
Please advice. And thank in advance.

Hi,
According to your post, my understanding is that you wanted to get the top pages with visitors break down under the Site Web Analytics Reports.
I recommend to use the
SharePoint flavored Weblog reader which aggregates stuff nicely.
Here is a similar thread for your reference:
http://social.technet.microsoft.com/Forums/en-US/d770105c-65bf-4db4-b3a4-b64b2b1206df/analytics-for-top-pages-by-visitor?forum=sharepointadminprevious
Thanks,
Linda Li
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Linda Li
TechNet Community Support

Site Web Analytics Reports - accessdenied.aspx - which page/list/library?

When I go to the Site Web Analytics Reports of a site and check the "Top Pages" I see on the 1st position "/_layouts/accessdenied.aspx".
How can I know on which page/list/library they where when they had the access denied?
For example, I have 100 "views" on /_layouts/accessdenied.aspx, is it possible to see:
34 on the homepage
29 on list A
12 on list B
7 on library A
5 on page A
2 on list C

Try to find out function name fn_WA_GetTopPages then
add a condition to this function and filter out the /_layouts/accessdenied.aspx page.
As another alternative, you can write your
own access denied page and configure it from web.config. In that page you can write source url into your custom DB to create your own analytics.
Link - http://sharepointdiva.com/2012/05/09/customize-the-access-denied-page/
http://blog.randomdust.com/index.php/2013/07/custom-access-denied-page-in-sharepoint-2013/
Please 'propose as answer' if it helped you, also 'vote helpful' if you like this reply.

Some of the user information is displaying as domain\userid in site web analytics report under top visitors list

Hi,
When I was checking the top visitors list under web analytics report I see few user names as full name and most of other users as domain\userid. How can i show all the list as user full name.
We are using SharePoint 2010.
Thanks in advance!!!!!!
Rithu

Hi,
This might be problem with User Profile service configuration settings. Please refer to the similar post.
http://social.technet.microsoft.com/Forums/en-US/0857f140-84f8-4c7c-a0e0-7b3e79d9619b/sharepoint-server-2010-display-name-issue-with-top-visitors-web-analytic-report?forum=sharepointadminprevious
Please mark it answered, if your problem resolved.

Site Web Analytics reports -- no more data

Hi,
I just checked the Site Web Analystics reports and there is no more data since mid Dec. Any thoughts? Is there anything I have to reconfigure?
Thanks in advance.

I had similar issue: No data in web analytic report. And I found a lot of error message in Windows Log and SQL Server log:
An exception occurred while enqueueing a message in the target queue. Error: 15404, State: 19. Could not obtain information about Windows NT group/user 'DomainName\UserName'
I installed my SharePoint 2010 farm using DomainName\UserName as farm account, web application pool account and services account.
And the SharePoint 2010 farm is now disconnected with the domain.
I found this:
http://connect.microsoft.com/SQLServer/feedback/details/311104/msft-edw-when-logged-in-with-cached-credentials-service-broker-drops-incoming-messages-with-an-exception-occurred-while-enqueueing-a-message-in-the-target-queue-error-15404-state-19
, that says the service broker has some known issue with cached credential, so i changed all these account to a local machine account with PowerShell (http://cid-6f40fb61d28cf147.office.live.com/view.aspx/Technology/Using%20Local%20Computer%20Account%20in%20SharePoint%202010.docx
), but still does not work. The 15404 error is still generated with the ‘DomainName\UserName’ account.
Finally, I got this article with similar error message:
http://blogs.msdn.com/b/steverac/archive/2009/08/30/opsmgr-agent-discovery-hanging-after-enabling-broker-service.aspx
. I changed the db owner of the Web Analytics Staging database from ‘DomainName\UserName’ to local machine account with sp_changedbowner. Now, the 15404 error is no longer generated. And after some time (for the scheduled timer
jobs to started and run), I can see data in Web Analytics report. (Actually, I changed the db owner of both Web Analytics Staging db and Reporting db. I don’t know whether both needed).
And according to
http://technet.microsoft.com/en-us/library/cc512725.aspx
, the SharePoint Web Analytics feature relies on SQL Server service broker to function. The SQL Server service broker cannot be started manually. A SharePoint timer job runs one time per day to ensure that SQL Server service broker is enabled on the necessary
databases. 7.After moving databases, you should manually run the health rule "Web Analytics: Verifies that the SQL Server Service Broker is enabled for the Web Analytics staging databases."

Web Analysis: Report for Users Logged in

Hello All,
I want to create a report in Webanalysi,s which shows the the number and name of users those are logged in. I am using shared services and source is essbase.
Please suggest me the solution.
Thanks in advance.
Raj

Even i am facing similar kind of problem. Some of my users are displayed as DomainName\ID while some are displayed as Lastname, Firstname. I think we need to know the location where these reports are stored.

Web Analytics reports and not showing data

Recently we are not seeing Web Analytics data on our sites in our SharePoint 2010 farm. Before we used to see the data. This is what we are seeing now "There is no data available for this report. Here are some possible
reasons: (1) Web Analytics has not been enabled long enough to generate data;
(2) There is insufficient data to generate this report; (3) Data logging
required for this report might not be enabled; (4) Data aggregation might not be
enabled at the level required for this report."
I checked the Web Analytics Service Application and it is started. Web Analytics Data Processing service is started on all servers.
Microsoft SharePoint Foundation Usage Data Import Timer job is running every 30 minutes, while Microsoft SharePoint Foundation Usage Data Processing job is disabled. Does this job has to be
enabled for the web analytics data to be reported? Are there any other places to check to debug the problem? Appreciate any help.
rani

Hi Rani,
The timer job Microsoft SharePoint Foundation Usage Data Processing needs to be enabled, as it will aggregates and writes the data to the Web Analytics Reporting database.
Please enable this timer job and run the timer job to see how it works.
More reference about this error:
https://timreemtsma.wordpress.com/2011/10/25/sharepoint-2010-web-analytics-no-data-available/
Thanks,
Victoria
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Wrong ie version in site web analytic report

hi all
I suspect the top browsers report (under site web analytics report)
is not showing the right users browsers version...
Is this a known issue??
TIA
Rea

Hi,
I understand that the top browsers report are not showing the correct IE version. This is an issue about IE8. The issues is the IE 8 with “Display intranet sites in Compatibility View” setting does not send correct header information to SharePoint.
It send itself as IE 7 and as a result, the Web Analytics "Top Browser" report will record as IE7.
Here is the way to fix it. From IE 8, go to Tools->Compatibility View Settings and deselect “Display intranet sites in Compatibility View”.
For more information, please refer to this site:
Why SharePoint 2010 Web Analytics "Top Browser" report does not record IE 8 browser?:
http://sharepointconnoisseur.blogspot.com/2011/03/why-sharepoint-2010-web-analytics-top.html
Thanks,
Entan Ming
Entan Ming
TechNet Community Support

Site Web Analytics - no usage data being generated

Hello all:
I have a SharePoint Foundation 2013 farm with 2 WFE - 1 Search Server and 1 DB server. Search Service Application has been configured and functioning properly. Usage and health Data Service Application has been created and started. Usage
data collection is enabled and the "Analytics Usage" check box is checked. Usage Data Import and Usage Data Processing timer jobs are scheduled and run successfully.
But, I still get the following error when I go to the Site Web Analytics "A web analytics report is not available for this site. Usage processing may be disabled on this server or the
usage data for this site has not been processed yet."
After doing some research, some folks have suggested the following which has to do with manually enabling the receivers via powershell - which I have done but still no report and same error.
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx
Other Internet searches indicate that Web Analytics Reports is no longer available in SharePoint Foundation 2013:
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://sharepoint.stackexchange.com/questions/63099/where-is-the-web-analytics-service-in-sharepoint-2013
There is also a TechNet question which indicate that "Microsoft Support confirmed me there's a bug in SharePoint Foundation 2013 in the Database that's going to be fixed in the June or August CU"
http://social.technet.microsoft.com/Forums/sharepoint/en-US/5372109c-8a6e-4d31-aa34-13b6cbde52cf/sharepoint-foundation-2013-web-analytics?forum=sharepointgeneral
But, there is no resolution if this bug has been addressed or not.
Therefore, I would really like to know what the deal is with this issue. At the moment, I do not see any usage data being generated on any of the SharePoint Foundation servers in the farm.
Please advise.
Thank you,
Rumi

Hi Rumi,
Find a same issue internaly which says that the links Site Web Analytics is no longer valid in SharePoint 2013 Foundation due to the changes in analytics service application architecture, so you may need the SharPoint enterprise edition for using
this feature.
Symptom
- Recently, we upgraded to SharePoint Foundation 2013 from WSS 3.0. In SharePoint Foundation 2013 sites, we see the option to click on Site Web Analytics reports but when we click on it, we get an error.
- Clicking on Site Web Analytics reports from Site Settings \ Site Actions produces the error: “A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data for this site has not been processed yet.”
- We have ensured we have logging enabled (multiple categories)
- Example Site: http://sharepoint2/sites/IT/Projects/SAP/_layouts/15/usageDetails.aspx
Cause
By Design
1) The links in Site Settings from a site collection are no longer valid in SharePoint 2013 (due to change in Analytics Service application architecture changes...part of Search Service now)
2) SharePoint Foundation 2013 does not support Usage Reporting Analytics
Resolution
o Purchase a license for SharePoint Server 2013 Enterprise, and build out a farm for it (the Foundation SKU cannot be upgraded in-place to Server).
o Once built up, you could copy your databases over and attach them to the Server farm and do your cutover.
o Going forward from there, you would be able to have access to the Usage reports.
Also as you have found that msdn blog with the explenation that it is not available in SPF 2013.
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://technet.microsoft.com/en-us/library/jj819267.aspx#bkmk_FeaturesOnPremise
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected].
Daniel Yang
TechNet Community Support

SharePoint 2010: Scheduled Web Analytics Reports workflow is not sending ANY email

Hello,
I've a SharePoint 2010 Enterprise farm. I setup a Scheduled Web Analytics Reports workflow in a site collection with different web analytics reports options checked. So far I've not got ANY email. When I went to Site Workflows, I'm seeing that the workflow
is running. When I click on Completed status, I see below outcome in the Workflow History section:
"Email sent but reports with no data were not attached."
And I see below information in the Workflow History list:
"Attached are the daily Web Analytics reports for 1/7/2015 through 1/7/2015 for SharePoint Site Collection
http://server/team/site scheduled by workflow "SharePoint Site Web Analytics Reports". "
I am able to generate the reports manually by going to Site Collection Web Analytics Reports, but I want to schedule them. The problem is I'm not getting ANY email in my inbox. What am I missing here? Are the emails getting filtered by Outlook or workflow
is not sending emails at all?
Please help! This is getting frustrated.
Thanks,
Ashish

Hi Ashish,
Based on your description, my understanding is that the email is not sent from the Scheduled Web Analytics Reports workflow.
I recommend to the things below:
1. Check if the Outgoing email has been configured for the web application where you run the Scheduled Web Analytics Reports workflow.
In Central Administration > Application management > Manage web applications > select the corresponding web application > click General Settings in the ribbon and select Outgoing E-mail.
2. Make sure that your account has email address configured.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

SharePoint 2010 Site Web Analytics - Top Pages report not showing complete data

Hi,
I have a custom page in a team site which takes list ID as an argument and shows the relevant data e.g.
../Dashboards/View%20Briefing.aspx?BriefingID=1078
../Dashboards/View%20Briefing.aspx?BriefingID=1079 etc
When i look at the Top Pages report under Site Web Analytics all i can see is data for:
/dashboards/view briefing.aspx
I need stats for individual list items i.e. how many time BreifingID 1078 was viewed etc. Is it possible to achieve this using OOTB reports or can i write a custom report to achieve this? If yes then how...
Any help would be appreciated.
Regards,
Kashif

You’re dynamically filtering content on a single page with values on the query string. Your users are still only hitting one page (View%20Briefing.aspx). Analytics only sees that 'View%20Briefing.aspx' is being hit; it won’t record stats for what’s specified
on the query string.
I expect you could pull this data out of your IIS logs using log parser. Some links on this subject:
http://www.toddklindt.com/blog/Lists/Posts/Post.aspx?ID=85
http://blogs.technet.com/b/corybu/archive/2008/02/26/sharepoint-iis-traffic-analysis.aspx
http://social.technet.microsoft.com/wiki/contents/articles/16072.sharepoint-2010-create-analytic-reports-using-logparser-and-powershell.aspx
http://blogs.msdn.com/b/carlosag/archive/2010/03/25/analyze-your-iis-log-files-favorite-log-parser-queries.aspx
http://logparserplus.com/Examples

SharePoint 2013: A web analytics report is not available for this site.

Hello,
I have SharePoint Server 2013 and the enable usage data collection is enabled. There is usage logs and data being generated, but SharePoint says there is not data available.
A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data forthis site has
not been processed yet.
What can I do?
Thanks,
Paul
Paul

hi,
Web Analytics is now part of the 2013 Search.
You can refer the below links, :
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://www.collabshow.com/2013/05/23/sharepoint-2013-analytics-a-big-step-backward/
http://usamawahabkhan.blogspot.com/2013/06/sharepoint-2013-analytics-features-how.html
if you wanna use API, there is a blog,which talk about the same:
retrieve Search Analytics Reports
using SharePoint 2013 API:
http://radutut.wordpress.com/2013/01/27/how-to-get-search-analytics-reports-programmatically-in-sharepoint-2013/

Site Web Analytics Report Showing Users Logged in as Both UPPERCASE and lowercase domains (SP Foundation 2010)

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