Siteminder Support for Siebel 8.x

According to CA Web Site, the Siebel Agent for Siteminder supports 7.8. Siebel 8.x is not mentioned.
Does anyone know when Siteminder will support Siebel 8?
Thanks
Roy Chesnut

Hi Shweta,
Thanks for using Oracle Communities. Regarding your query, please refer Pracle Lifetime Support Policy document at below link:
http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf
As per this document, Premier Support ends for 8.1.1.11 on Nov 2017 and Extended Support ends on Nov 2020.
There is no separate support policy for HI. HI application will be supported along with Open UI. Hope this helps.
Thanks & Regards,
Arpit Jain
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IE8 Support for Siebel Analytics 7.8.5

Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?
2. If not, then is there any patch available for 7.8.5 version to support IE8?
3. What are the other options there might be?
Please let me know your inputs.
Regards
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Sudipta Gupta wrote:
Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?Yes
2. If not, then is there any patch available for 7.8.5 version to support IE8?No patch required
3. What are the other options there might be?You might face some issues with GUI but no any major techical promblem
Hope this clears your doubt

Extended Support For Siebel 7.8 post June 2013

Hello All,
Considering siebel 7.8 is retiring this year, what are the support options available post retirement. One of our client wants to replace siebel with another tool and have used very limited support in past from oracle. What do you think is the best solution during this transition phase of switching from Siebel to another tool.
Basically, I am looking for cost efficient and limited support options.
Thanks in advance!
Regards,
Summity Gupta

Sudipta Gupta wrote:
Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?Yes
2. If not, then is there any patch available for 7.8.5 version to support IE8?No patch required
3. What are the other options there might be?You might face some issues with GUI but no any major techical promblem
Hope this clears your doubt

Support for Siebel

Hi All,
I came to know from my friend that Support for Siebel will be stopped by 2013. Is it true?
Regards,
Mani

Your "friends" are wrong...
Official Lifetime support is detailled here (p.15 for SIEBEL products)
http://www.oracle.com/support/library/brochure/lifetime-support-applications.pdf
Globally, Oracle support has 4 phases:
-Product is made Globally Available (GA)
-GA+ 5 years later, end of normal support (if you are paying your maintenance fees)
-GA+ 8 years later, end of extended support (means a bit more expensive)
-GA+ N years later, end of life (means no customer can afford the high maintenance fees required for obsolete products)
==> That is why you have to handle a migration policy.
If there is no specific technical gap (like v6 to v7 was or v8 to vFusion may be):
-stay on your current release with at least 1 patch per year
-plan migration before GA+5 or GA+8 years depending on your business needs on SIEBEL
Best regards
Bruno @BearingPoint (Paris France)
Edited by: user6683637 on Mar 12, 2009 2:07 PM

EDQ Address Verification level mode supported for Siebel CRM

Hi,
We are in process of implementing Oracle Enterprise Data quality for SIebel CRM Public sector 8.2.2.4 version for our client and are awaiting license. We have few questions on how Address verification process works with Loqate postal files and how the validated address will be updated back in Siebel. I observed in few documentations that the Address verification level can be set to Verify or Match where Verify mode will return only one validated address in response and Match will return multiple close matched address along with the match score as a response.
Can you please let me know if Siebel with EDQ AV supports both Verify and Match mode? Any information around this question or the document which talks more about this feature is highly appreciated. Thanks for the assistance
Regards
Siva Sonti

Hi,
I cannot comment on the UCM roadmap since it is not under my remit.
Re. your questions:
1. EDQ returns a fair amount of information back in the response and any of the attributes can be returned to Siebel and displayed by customizing the mappings to the service. This includes a textual description of the verification code and an indication based on the verification level and the configured thresholds that shows whether or not the address was corrected/enhanced (verified = Y/N). See example below.
2. Yes, if you require a V (Verified) result with a minimum level of 4, you will be correcting addresses if they are verified to premise or subpremise level. If a subpremise was input but could not be verified you would get a P4 (partially verified to premise level) result, or if there were several possible subpremises that it fuzzy matched, you would get an A4 (ambiguously verified to level 4) result, which you could choose to accept or suppress based on the 'allowedverificationresultcodes' threshold.

What is the syntax of portal page nav or go url for siebel analytics 7.8.5

onclick=\\\"JavaScript:PortalPageNav(event,'//shared/Vision_QoE_Reporting/_Portal/VISION QoE', 'VPPSID Detail Report','F_VISION_QOE', 'VPPSID','\"+VPPSID+\"','CTL_REPORT_MEASURE','REPORT_NAME','\"+REPORT_NAME+\"','F_VISION_QOE','EDW_DATE','\"+EDW_DATE+\"');\\\"

Sudipta Gupta wrote:
Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?Yes
2. If not, then is there any patch available for 7.8.5 version to support IE8?No patch required
3. What are the other options there might be?You might face some issues with GUI but no any major techical promblem
Hope this clears your doubt

Oracle Application Management Pack for Siebel 10gR4 is GA

Oracle Application Management Pack for Siebel 10gR4 is now generally available.
Go to this OTN page if you want more information about the product.
http://www.oracle.com/technology/products/oem/prod_focus/app_mgmt.html
You may also download it from OTN to try it out as part of Enterprise Manager 10gR4. We will be demonstrating it at booths D8 and J7 at the Oracle Demoground at Moscone South Hall, at session S291922 at Moscone West L2-2001 on Monday, 11/12 from 3:15 to 4:15 p.m., and at the Siebel Pack Hands-on Lab (S294089) at Marriott Hotel Golden Gate Room B1 on Thursday, 11/15 from 11:30 a.m.-12:30 p.m.
The Siebel Pack is designed to be a complete and integrated management tool for Siebel. Using this management pack, you may get proactive alerts on impending problems on the application, examine run-time statistics to troubleshoot and tune performance, compare configurations across different environments, keep track of configuration changes, proactively enforce configuration policies in order to avoid configuration related problems, monitor and report on service level delivered by the application and performance diagnostics of user and server performance. The pack may be used with other Oracle Enterprise Manager management packs and plug-in’s to achieve end-to-end management of the entire application environment, including both Oracle and non-Oracle databases, operating systems, storage and network devices.
The 10gR4 release of this pack adds integrated Siebel Transaction Diagnostic support using data captured via Siebel Application Response Measurement (SARM) framework. With this tool, you may:
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- Analyze CPU and memory consumption of processing requests for different Siebel Server Components
- Visualize SARM metric data graphically
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The 10gR4 version of this Siebel Transaction Diagnostic tool also adds support for Siebel 7.7 and 7.8 in addition to being compatible with Siebel 8.0. It is fully integrated with Oracle Enterprise Manager, which eliminates the need for separate install and user maintenance, and it runs on all operating system platforms that Oracle Enterprise Manager supports.

Working with the Oracle Enterprise Manager group to integrate closely with their monitoring solutions has been one of the most important advantages of joining the Oracle team. As our customers have started to use CRM more deeply as part of their business processes, CRM has quickly become Mission Critical, with 24/7 uptime requirements. Furthermore, as CRM becomes further integrated into the enterprise, knowing the status and health of the connections to multiple backend systems becomes evermore crucial.
Through our partnership with the Oracle Enterprise Manager, we aim to support true Enterprise-class CRM. We are the only solution out there with over six million live users, and we are leveraging the knowledge gained from those customers in our Enterprise Manager integration. With the real-time monitoring and diagnosis that Oracle Enterprise Manager provides, we simplify the process of managing sophisticated CRM implementations which span organizations and systems. If you have a Siebel implementation with four servers or more, or with integrations to several systems, you owe it to yourself to check out Oracle Enterprise Manager.

Siebel Support for Encryption

My customer needs documentation detailing Siebel's support for encryption protocols across all layers
i.e
1) User Interface,
2) Web Session / Transport
3) Database Layer
4) Logs. Cookies
Is there any documentation that someone has prepared from field experience? or does product management maintain any such document?
Any pointer would indeed help! Look fwd. to your inputs.
Regards,
Rakesh

Rakesh,
I would start with the Bookshelf section on Encryption in the Security Guide. Beyond that I am not aware of any single document that addresses all types of encryption. Basic observations follow:
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3. Database Layer -- This is dependent on the database being used and would be set at the client level for transport. As long as it is transparent to the Siebel application object manager, it should be fine. In terms of actual data storage, Siebel can do field level encryption for specific fields. Alternatively, database encryption utilities such as Oracle's Transparent Data Encryption (TDE) can be used as long as it is transparent to the Siebel application. Encryption of local databases are more restrictive and involve either encrypting the whole local database or not encrypting the local database.
4. Logs and Cookies -- Logs are not encrypted. Cookies can be encrypted in transit when using SSL. Also the session identifier can be encrypted.
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Creating siebel image file for Siebel Patch 7.8.2.16 to upgrade from Siebel 7.8.2.14

I new to installing Siebel Patch 7.8.2.16 for Microsoft Windows 2003 Servers, Mobile Web Client. We are currently running Siebel version : 7.8.2.14 on 7.8.2.14 SIA [19251] ENU patch applied. We need to install upgrade to Siebel 7.8.2.16 to install QF0E26 for an issue with MVG popup. What is the best practice to create Siebel image file from Siebel CD which has multiple JAR files on CD media for Siebel CD Media pack sent to me. Let me know if you need additional details. Thanks JollyRoger

Hello Jolly,
Thanks for using Oracle communities.
You need to download installables for 7.8.2.16 SIA. Follow below instructions to download:
1) Login to My oracle support through your credentials
2) Go to tab 'Patches & Updates'
3) Enter patch number as '11687049' in 'Patch Name or Number' field and click on search.
4) Download patch for Windows.
Once you download, you need to use Image Creator Utility to generate an Installation image.
Please follow below online bookshelf link on how to create Image.
http://docs.oracle.com/cd/B31104_02/books/SiebInstWIN/SiebInstCOM_Image5.html#wp1594731
I hope it helps.
Best Regards,
Chetan

Minumum hardware requirement for Siebel Document server?

what is the minimum hardware requirement for Siebel document server?

To install the Document Server, perform the following steps:
Obtain the required hardware.
Install the Siebel Server.
Install third-party applications.
After installing the Siebel Server, you may have to follow some of the steps described in Configuring the Document Server. The Document Server is a component of Siebel eDocuments, which can be installed during installation of the Siebel Server. Consult with your system administrator to verify that the Document Server has been installed and configured according to the requirements listed in the following sections.
Hardware Requirements
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Installing the Siebel Server
Install the Siebel Server on the dedicated host machine of the Document Server. For more information about installing the Siebel Server, see Siebel Server Installation Guide for Microsoft Windows.
During installation, you will have the option to enable component groups. Select the Siebel eDocuments component group. Do not enable any other component groups.
This step can also be performed after installation is complete, as described in the section Enabling the Component Group.
Installing Third-Party Applications
You must install Microsoft Word.
To install Microsoft Office
Log on to the server machine using the same user account that the Siebel Server NT service uses. This user account must belong to the Administrators group.
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Install Microsoft Office using a Typical, or complete, installation. Verify that your version of Microsoft Office will install the Web Authoring Tools (HTML) component with the Typical installation. If it does not, you will need to use the Custom installation option, and install all of the typical components as well as the Web Authoring Tools (HTML) component.
Start the applications that will be used by the Document Server. This forces the applications to register themselves.
Close the applications.
Regards,
Joseph Arul Dass

Minimum Hardware Requirement for Siebel CRM 8.0 for Linux Platform?

Hi,
What are the minimum hardware requirement for Siebel CRM 8.0 for Linux OS?

Following are the Linux Platforms supported & officially listed in Siebel 8 Requirement Doc:
Red Hat Enterprise Linux 4
Siebel Gateway Name Server
PIII XEON @ 500 MHz with 256 MB memory
Siebel Server
PIII XEON with two processors @ 500MHz with 1 GB memory
Web Server
PIII XEON @ 500 MHz with 512 MB memory
Database Server As recommended by DB vendor
Oracle Enterprise Linux 4 Siebel
Gateway Name Server
PIII XEON @ 500 MHz with 256 MB memory
Siebel Server
PIII XEON with two processors @ 500MHz with 1 GB memory
Web Server
PIII XEON @ 500 MHz with 512 MB memory
Database Server As recommended by DB vendor
Novell SUSE Linux Enterprise Server 9
Siebel Gateway Name Server
PIII XEON @ 500 MHz with 256 MB memory
Siebel Server
PIII XEON with two processors @ 500MHz with 1 GB memory
Web Server
PIII XEON @ 500 MHz with 512 MB memory
Database Server As recommended by DB vendor
Regards,
Shalabhsneha

Oracle Application Management Pack for Siebel

Does anyone on this board have any experience with the Oracle 10G Grid Control software and the Oracle Application Management Pack for Siebel. The installation of the Oracle Enterprise Manager Grid Control with the Siebel Management Pack has been successful on the Windows 2003 servers and we can view a list of the servers within Oracle's OEM tool. The problem I am facing is when I try to add a Siebel Enterprise. I receive the following error when I attempt to add a Siebel Enterprise.
An error occured while adding Siebel Enterprise.
Credentials - Missing Credentials for host <HOST_NAME>
All of the credentials have been added properly. Does anyone have any experience or success using this product? If so please reply with feedback.
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Please log a service request with tech support so that we can track this inquiry. On the service request, capture a screenshot of the page where you defined the host preferred credentials, and tell us the names of your servers.
Btw, I take that you are stuck in the step in which you:
- Click the "Add Enterprise" button to add the enterprise
- Fill in the 7 parameters
- Click Ok to start the discovery process
Which release of Siebel and Enterprise Manager are you using?
Chung

Is there a Java SDK for Siebel Analytics/Oracle BI

Hi, I want to integrate with Siebel Analytics (now known as Oracle Business Intelligence, right?) to our product. Is there a JAVA SDK for Siebel Analytics/Oracle BI? If so, can anyone point me to the right place to get them. Much appreciated.

There is currently no JDK or any other API to work with OBI EE (formerly Siebel Analytics).
The presentation component exposes some functionality via web services.
You can interact with the BI Server via NQCMD so you could build your own application that executes NQCMDs but this is not well documented other than typing NQCMD ? at the command line.
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The Oracle folks monitor this forum. If you can reply with some specifics as to what you want to accomplish, I'm sure they will consider your needs if they decide to publish an API.

RDBMS for Siebel

Hi All,
IHAC who is evaluating RDBMS for Siebel CRM. They have to choose a database among Oracle DB & IBM DB2. Can anyone please share some pointer / influence points for Oracle DB? Also comparision between pureScale & RAC will be beneficial.
Moreover, what is the future roadmap of Siebel support / certification for non-Oracle databses?
Thanks in advance.
Regards,
Farrukh

Hi,
Clear best choice is Oracle DBMS. Far superior to anything else. Don’t even think about anything other than Oracle DBMS.
Robert Ponder
Lead Architect and Director
Ponder Pro Serve
cell: 770.490.2767
fax: 770.412.8259
email: [email protected]
web: www.ponderproserve.com

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