Sites using flash/shockwave cause Firefox to hang.
If the shockwave flash plugin is enabled on version >22, visiting a site that contains flash content will cause Firefox to hang/react extremely slowly. I've tried disabling all add-ons with no effect.
I'm using shockwave flash 11.2.r202.310 but it doesn't seem to matter when version of flash I use.
Thanks for the replies guys.
ComputerWhiz: No firewall or AV installed on my laptop.
cor-el: Nothing works. It is the shockwave flash plugin + >=v23 that is the problem. I've tried safemode, I've completely deleted everything eg moving the .mozilla directory and started a virgin firefox with the same results.
Similar Messages
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Flash Player causing Firefox to hang
Hi there, I am having an issue with Firefox hanging everytime I try to navigate away from a page that contains Flash Player. Does anyone have an answer as to why this happens?
My Computer specs:
Intel Core Duo (2.4Ghz)
Windows XP
Internet Explorer 6
Firefox 3.6
Kaspersky 6.0.4 (Anti-virus and firewall)
My Flash information:
FlashAuthor.cfg (No version)
flashplayer.xpt (No version)
genuinst.exe 6.0.2500.1531
install.log (No version)
KB923789.inf (No version)
NPSWF32.dll 10.0.45.2
NPSWF32_FlashUtil.exe 10.0.45.2
Restart.exe (No version)
RestartIE.exe (No version)
uninstall_plugin.exe 10.0.45.2
My IE Shockwave Flash Object: Flash10e.ocx (It is enabled)
My Firefox Shockwave Flash plugin: version 10.0.45.2 (currently disabled as it causes my browser to freeze)
Listed in my Firefox Extension list:
Adobe DLM (powered by getPlus(R)) 1.6.2.63
Java Console 6.0.03
Java Console 6.0.04
Java Console 6.0.02
Microsoft .NET Framework Assistant 1.1
Listed in IE Addons:
Java Plug-in 1.6.1_01
Java Plug-in 1.6.1_02
Java Plug-in 1.6.1_03
Java Plug-in 1.6.1_04
Java Plug-in 1.6.1_04
Shockwave ActiveX Control (swdir.dll)
Shockwave Flash Object (Flash10e.ocx)
Any help would be greatly appreciated, thanks!!Good work jc! You are a good student:-) All Java add ons in IE are correct and FF also. Nice.
Now that we have all of that out of the way, we can Uninstall and Install FP
This is the Uninstaller that you will download and SAVE to your Desktop:
http://kb2.adobe.com/cps/141/tn_14157.html
This is the Installer FOR INTERNET EXPLORER, download and SAVE to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
This is the Installer FOR FIREFOX, download and SAVE to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
After those are on your Desktop, you will do the following:
Close ALL browsers
Disconnect from the Internet
Disable All Anti-Virus/Spyware and any Firewall other than Windows Firewall Also check to make sure no applications that use Flash are running, check the system tray.
RUN the Uninstaller Once. Then Reboot and RUN the Uninstaller again(to make sure old files are removed)
Then RUN the Installer for IE and Reboot ONCE
Then RUN the Installer for FF and Reboot ONCE
Re-enable your Anti-Virus/Spyware and Firewall
Re-Connect back to the Internet.
Then using IE first, go to the test site:http://www.adobe.com/products/flash/about
Then using FF do the same test.
Then post back the results or if there were any problems and/or any messages.
Thanks,
eidnolb
If you have any questions before you start, post back.
Message was edited by: eidnolb add'l -
Longer Flash videos cause Firefox to hang.
I let the video download completely and it will play, skipping a few frames on occasion for approx. 10 min before the video freezes. The audio continues but Firefox hangs and takes about 98% of my CPU according to Task Manager, making it nearly impossible to run anything else. It used to run pretty good. Maybe it's the upgrades? Short videos work okay mostly, but the longer ones die.
== URL of affected sites ==
http://www.youtube.com, http://www.hulu.comThanks for the replies guys.
ComputerWhiz: No firewall or AV installed on my laptop.
cor-el: Nothing works. It is the shockwave flash plugin + >=v23 that is the problem. I've tried safemode, I've completely deleted everything eg moving the .mozilla directory and started a virgin firefox with the same results. -
Having Adobe Flash Enabled caused Firefox to Hang, and then to "Not Respond".
I Have the Following:
Firefox 19.0
Adobe Flash 11.6.602.171
Windows 7 Home Premium 64 Bit SP1
After I first install a new version of Adobe Flash, everything works perfectly.
If I shut down my computer & start it up again maybe 10 minutes later, I will START having a problem.
I Click on my Firefox Icon.
Then I click on one of my bookmarks, like for Tucson Weather ( at www.weather.com ).
While Tucson Weather is "transferring data' or "waiting" or "connecting" the small blue indicator that spins to indicate that the computer is working to get the requested page loaded freezes & stops spinning.
Now, If I click any where on the page including the scroll bar, the page becomes dim & a very light color, white the cursor resembles an hour glass. This only lasts a minute or so.
If I click on the "X" to close the window, either nothing happens, or I get a message that Firefox is not responding, & do I want Windows to close the page. I have Windows close page.
Next I return to Firefox, disable Adobe Flash, & Firefox now works perfectly - Only Videos at You Tube are mostly not possible. I have had this problem since at least last September.hello, maybe it's an issue with the protected mode in the flash plugin - you could try if [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-flash-10-3 downgrading to flash 10.3] (which is still supported) or [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode] makes a difference.
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I cannot get rid of the permissions box when using flash player in firefox
Hi
I have explored on the web about this problem. When attempting to use flash player in firefox, I cannot click on the allow button to allow my video camera and microphone to be used on sites. I CAN go to Global settings and allow the sites by putting their URL, but this makes no difference, the little permissions box keeps appearing and won't go away.
Anyone know what else to try if changing global setting permissions doesn't work?
BarryThis sounds like a bug. The direction that we're heading is to have the browsers present these permission dialogs, and to eliminate them from Flash completely. It is unlikely these native dialogs will support an "always allow" or "remember" option.
If you're not able to click the button in the dialog when it's displayed, that's problematic. We have a couple things in the pipeline to make the dialog bigger. Usually those problems are resolution specific, although if there's moving video behind the dialog, that can trip our security controls. We do a bunch of checks to ensure that the dialog you're clicking isn't obscured by something else, so that we're sure you know that you're clicking and approve button.
There is an improvement in the pipeline to make these dialogs bigger. They were originally designed for 640x480 screens (they've been around *that* long), and they're way too small on modern high-density displays.
Anyway, you're welcome to file a bug at http://bugbase.adobe.com/. Please be sure to include a link to the problem content, and the configuration you're using (OS and browser version, and screen resolution would be particularly useful -- these are often resolution-dependent issues). -
Kaspersky URL Advisor 8.0.6 causes Firefox 9.0.1 to hang when visiting secure websites and will not allow a redirect to another site. banking sites, facebook, auctionsniper, all these are affected.
Please also contact Kaspersky Tech support and Forum and let them know the issue, if its really a bug, they will fix it through patch via database update
* https://my.kaspersky.com/en/support/helpdesk
* http://forum.kaspersky.com/index.php?showforum=117 -
Sites using flash don't work on Firefox 4 beta 7, why not?
When I use FF 4.0b7 on my Mac I try to go to a website using flash (YouTube, Hulu, etc.) and it doesn't display anything. No video, nothing. But when I use FF 3.6.12 any website using flash works just fine! I've reinstalled Firefox and flash many times over, to no avail. Flash also works in other browsers, just not Firefox 4..
Flash has become even more buggy in this release of FF4b7. I get that spinning pinwheel all the time when I try to load a page with Flash, and the plug-in crashes quite often.
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Flash causes Firefox to hang and never recover
This has been happening since FF 13. OS is Win server 2008 R2.
Flash plugin is updated automatically. As soon as any page with flash is loaded, firefox hangs. No way to get it to respond no matter how long I wait. Have to manually end process.
Same behaviour continues in FF 14.
I keep plugin disabled, but it is enabled sometimes after updating, and FF again hangs when flash is encountered.
Very frustrating.OK, setting protectedmode=0 has solved the issue!
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Java apps causes Firefox to hang, Firefox's or Java's fault?
Recently I've had serious issues with websites using Java, all of them causes Firefox to promptly freeze and I have to restart the browser. I can't enter any site that uses Java with the Java Platform enabled. I have tried reinstalling Java and different versions, along with any suggestions I could find in Firefox's and Java's FAQs, but so far nothing has worked.
skunktrader wrote:Maybe it isn't hanging, there might just be a very long timeout waiting for an ipv6 response
At first I thought that couldn't be the problem because it is a long timeout, but then I thought about it and realized that I've seen TCP/IP timeouts that are very long when the receiving party never replies to any packets.
I immediately looked at my firewall and saw that I have
ip6tables -P INPUT DROP
in my firewall script at start-up. Since I don't use IPv6, I decided to effectively disable it a year or so ago. I removed this iptables rule and Java applets work again. Furthermore, if I let the applet just sit for about 5 minutes (literally), the applet will run. I guess I never let it sit for that long before, although it did feel like I gave it enough time. So the problem does appear to be an IPv6-related timeout. Good call.
I had this iptables rule above the rule that accepts all connections on the local interface, so it's possible that I simply need to accept all local interface packets (and only drop foreign IPv6 packets) to fix the problem.
I don't know why my interface needs to receive any IPv6 packets for the Java applet to work, but it does. I'll get a packet sniffer out later today and see if I can make better sense out of what is happening.
dschrute: Do have have anything similar in your IPv6 configuration? Possibly another iptables IPv6 rule? I wonder if your problem is also caused by IPv6 not responding.
Last edited by B-Con (2011-05-09 21:13:23) -
I am running XP. I recently loaded Firefox 4.0 on my system.
There were a lot of problems loading some web sites. Your help system suggested to disable all plugins. I did this and I don't have problems with web sites anymore but I cannot view any videos. I have tried reinstalling Adobe Flash but it just causes Firefox to stop responding.
Ideas?'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart -
Internet Explorer freezes when accessing sites using Flash
I am using Windows 7 64-bit, Internet Explorer 8 32-bit and Flash Player 10.1.r102.64. Also Norton Internet Security 2010.
I am having multiple problems that seem to have arisen more or less simultaneously, I don't know if they're connected or even if I've caused some while trying to fix others.
My difficulty with Flash Player is that Internet Explorer seems to freeze whenever attempting to open a web page that uses Flash, I then get the error message "Adobe Flash Player Installer/Uninstaller 10.1 r102 has stopped working."
Additionally, I find I am unable to install some Software, specifically Chrome, Firefox and CCleaner - the installer seems to run, but then nothing happens. Also my attempts at using System Restore have either failed or made matters worse. Most recently when I open Internet Explorer I get the error message "ButtonMonitor has stopped working."
I would be most grateful for any insight into how to fix my Flash-related problem, or into the possible relation my difficulties may have to one another.
Thank You, Ray SimThanks for responding. I'm really getting the impression I'll be better off without Norton. My virus and firewall protection consist of the Norton and whatever is intrinsic to Windows 7. I'm afraid I didn't recognize all the sets of initials you used, so we'll see how I did.
In C:\Windows\SysWOW64\Macromed\Flash I found:
Flash10l.ocx
FlashInstall
FlashUtil10l_ActiveX.dll
FlashUtil10l_ActiveX
Install
I don't know what an NPSWF file is, but I didn't see anything I recognized as one. The only file that seems to have version information is FlashUtil10l_ActiveX which is 10.1.102.64
In Internet Explorer I found ShockwaveFlashObject version 10.1.102.64 listed as "enabled" under both "All add-ons" and "Run without permission"
Thanks again
Ray -
Using Windows vista and Firefox 4 hangs almost every time
I have just installed Firefox 4 and now almost every time I open Firefox it hangs. I have checked all the suggested solutions but nothing has had any effect.
Hi,
Try '''disabling graphics hardware acceleration'''. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to '''restart Firefox''' in order for this to take effect, so '''save all work first'''.
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please '''check for updates for your graphics driver''' by following the steps mentioned in the following Knowledge base articles:
* '''[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]'''
* '''[[Upgrade your graphics drivers to use hardware acceleration and WebGL]]'''
Also try to clear the firefox cache etc.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the '''[[Clear your cache, history and other personal information in Firefox]]''' article. -
McAfee Site Advisor add on causes Firefox to operate slowly, wht can be done?
Running Win 8.1 on a new Dell.
McAfee Site advisor is enabled and causes Firefox to run slowly and in fits and starts.
When I disable Mcafee site advisor Firefox runs fine.Hi Richard,
Unfortunately, extensions such as Site Advisor are known to slow-down Firefox. Often, poor memory utilization is the cause; this can lead to slow start-up, crashing, and general slowness loading webpages.
In my opinion, Site Advisor is completely unnecessary, as Firefox includes built-in phishing and malware protection already (see [[How does built-in Phishing and Malware Protection work?]])
In addition, some search engines such as duckduckgo.com have an option to enable Web of Trust (mywot.com) ratings alongside search results without the need for additional add-ons. In your case, I think this would be the best option for you.
See also:
* https://blog.mozilla.org/nnethercote/2012/02/17/the-mcafee-site-advisor-add-on-has-an-appalling-memory-leak/ -
continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have worked.....please advise
Is it a permissions problem? Here's another way.
(1) In a My Computer or Windows Explorer window, open this folder:
C:\Windows\SysWOW64\Macromed\Flash
If that folder does not exist, then you are using 32-bit Windows, and you can open the following folder instead:
C:\Windows\System32\Macromed\Flash
''(Note: This folder exists on both 32-bit and 64-bit Windows, but on 64-bit Windows Firefox uses the Flash player in the SysWOW64 folder instead.)''
(2) Check for a file named mms.cfg:
(A) ''If mms.cfg exists,'' drag it to your '''Documents folder''' where you can edit it without being bothered about administrator privileges
(B) ''If mms.cfg does not exist,'' open your '''Documents folder''', right-click > New > Text File and name the new file mms.cfg
(3) Open mms.cfg from Documents into a text editor such as Notepad. Add this on its own line (I put it last):
ProtectedMode=0
Save the file and close Notepad.
(4) Hold down the Ctrl key and drag the mms.cfg file back to the Flash folder to make a copy there, keeping the original in Documents
This change should take effect the next time you restart Firefox.
Hopefully that works around the permission issue. -
This is annoying and causing me to set my default to Chrome. Firefox hangs when playing Flash. I have tirelessly tried everything I could. Uninstalling Flash via the Adobe download. Uninstalling FF and every single one of it's folders. I've done it all, multiple times....and continue to have the exact same problem, any Flash video hangs. Please help, I have read countless articles about others having this same problem, yet nobody offers a real solution.
== URL of affected sites ==
http://www.youtube.comThis is annoying and causing me to set my default to Chrome. Firefox hangs when playing Flash. I have tirelessly tried everything I could. Uninstalling Flash via the Adobe download. Uninstalling FF and every single one of it's folders. I've done it all, multiple times....and continue to have the exact same problem, any Flash video hangs. Please help, I have read countless articles about others having this same problem, yet nobody offers a real solution.
== URL of affected sites ==
http://www.youtube.com
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