Size of new iMac Retina box package?

I need to know the size of the box package the new IMAC RETINA.
Box package width, height, depth, weight?
Thanks.

Hi Ralph,
do you know what the total weight of the 27" iMac retina is, in the box?
Best,
CDC

Similar Messages

Brand new imac Retina and can't enter Apple Diagnostics. Doing it wrong?

I've had various issues with my brand new imac retina. I've spoken with Apple Care about two of them (Finder icon issue; slow shut down) and we're working through it all trying to figure out if it's software and whether the current beta update will solve the problem when it comes out. They've extended their 14 day exchange to 60 days for me while we sort it out.
All said, one thing they suggested was to run the Apple Diagnostics by holding down D upon booting. I've tried running this, it comes to a screen wanting me to pick the language, and nothing happens. It's like it doesn't do anything upon picking the language, just sits there.
The Sr. Tech I was talking with just said "that's strange" but with other things we were discussing he went about focusing on the other things.
I may try yet another separate call to discuss this with them but I thought I'd check here to see if anyone has encountered/solved this issue, see if I'm going about it the wrong way.
I'm holding down D and I'm connected by ethernet. This is the new imac retina 5k, 2014.
Thanks.

Clayton Rhoades wrote:
They've extended their 14 day exchange to 60 days for me while we sort it out.
That's might nice of Apple. Personally, I would not be sorting anything out on a brand new Mac. I would be demanding a brand new replacement. One that is suppose to work rigiht out the box.
I may try yet another separate call to discuss this with them but I thought I'd check here to see if anyone has encountered/solved this issue, see if I'm going about it the wrong way.
I'm holding down D and I'm connected by ethernet.
The techs wanted you to run Apple's Hardware Test. See KB Article: Using Apple Hardware Test - Apple Support
Thanks.

LR 5 Crop tool is constantly freezing on a fresh new install of LR 5.4 on a brand new iMac Retina??? What is going on ???

I have lightroom 5.6 installed on a brand new iMac Retina
Running OS X Yosmite
Processor 3.5Ghz i5 Quad Core
32 Gb Ram
AMD Radeon R9 M290X 2048 MB
1 TB Fusion Drive
Application Stored on Fusion Drive
LR Files/Configs etc stored on Fusion Drive
Files are Canon 5D3 Raws
Files stored on external TB2 RAID Drives.
Camera Raw Cache 100 GB
Tried to Purge Cache & Optimised Catalog
Catalog was moved from older iMac to the iMac Retina
I am frustrated and at a loss to understand WHY my Crop Tool constantly causes my LR to freeze? I get the spinning beach ball and it is very slow. Does any one have any idea????
As a wedding photographer, this is slowing down my work flow significantly and its making my work life miserable!

If there are a lot of errors, perhaps the hard drive is physically failing. Perhaps it might be better to simply add a drive to the second slot and install the system on that.

Fix permissions for external WD drive on new iMac retina 5K

Hello there!
I have an external drive (WD - My Passport 1T), NTFS formatted, has worked (and still works) perfectly with my old MacBook Pro.
I've purchased the new iMac Retina 5K, and connected my external drive to it, but for some reason I can only read from it but not write on it (when I check information under "Sharing and Permissions:" it says "You can only read".
I can still write on this drive when I connect it back to my old MacBook Pro...
I didn't change any definitions that might have any effect on this... How can I fix this?
Thanx in advance for any help...

If you installed an emulator such as Parallels Desktop, it may have bundled the NTFS-3G drivers, Paragon NTFS, or a different program which enables the Mac to write to NTFS drives with it. This program needs to be installed on the iMac.
(121531)

New iMac Retina for Premiere CC 2014

Hi everyone,
we're ready to upgrade a couple of PCs here at the studio and I think we are probably jump over to the Mac wagon. We love the idea of getting the new Retina iMacs (maxed out) with i7 4.0GHZ and 32 RAM, flash storage.... There are a few considerations on top of performance like compactness, portability and yes...design. There are however a couple of questions:
- Will the iMacs excel in editing HD footage with Premiere CC 2014, we need them to edit like a hot knife cuts through butter
- In terms of editing with external hard drives, is USB 3 a good idea until we can afford some Thunderbolt drives?
- I read the new iMacs will come with AMD graphic cards so I guess they wont be able to use the CUDA Mercury engine?
thanks for your help,
Guille

The Mercury Engine can use OpenCL in Radeon cards. That being said, the R9 M290X is not in the list of currently supported cards, and therefore the Mercury Engine should default to Software Only.
Adobe won't add the R9 M290X to the list of supported cards until they can fully test it. So hopefully they will add it in a future update (*fingers crossed*).
Until then, you may be better off with a maxed out 27" iMac which has the GeForce GTX 775M, which is supported. It will no doubt perform better, and yes it will be like a hot knife through butter.

My new imac retina has a lot of beach balls. Anyone else?

I bought a brand new imac 5k retina, 1 TB Flash Drive, 32 Gig of ram, etc, and this thing gives me beach balls more than my 7 year old imac. I set this one up as new and did not transfer over a profile from an older imac. I haven't done anything exotic on this thing so far. Use iTunes a lot, iPhoto some, iMovie some, etc. I get a lot of beach balls doing simple stuff like using Safari and iTunes.
This is in addition to being bummed about the Finder not working (spent hours working with apple support with no solution).
I'll be contacting support about the beach balls but I'm not optimistic of a solution based on my recent experience with them. Perhaps I'll be surprised. Just checking to see if others have noticed any irregularities with their system, etc.
Thanks.

Clayton Rhoades wrote:
Thanks but I'm always puzzled by those who respond to a post by repeating Apple's return policy.
The reason is that a brand new Mac that hasn't had software migrated from an older Mac and on which you "haven't done anything exotic" should not be behaving like you describe. If it is, that may be caused by a hardware issue. You're better off returning the machine within the allowed timeframe than trying to deal with a possible hardware issue as a warranty repair.
If you have actually installed some third-party software on that machine that you neglected to mention, that is another likely cause for the problem.
I am writing this from a two-month-old Mac with 16 GB of RAM, with Yosemite, and that is loaded up with all kinds of third-party software, and I simply don't see beach balls. Everything is very snappy. This is not something you should write off as being "just a Yosemite problem."

Anyone noticed noisy fans when iMac is idle on new iMac retina?

My fans seem very noisy on iMac retina compared with my macbook pro. Anyone else noticed this?

Yes, I just got mine last week, and today, as I turned the computer on, I heard quite a loud fan noise ... which led me here searching for an answer. It's the first time it has done this, and there's no reason for it i.e. the computer was off for the past 10hours or so. I hope it's a "one-off" occurrence, because when I re-booted the computer, the noise is still apparent, but less than a few minutes ago.
If it persists, I will be contacting Apple Support.

Is the new iMac retina display color adjustable for photo work?

Upgrading to a new iMac, but want too know about the display. Can I adjust screen for photoshop and other photography work?

Ralph- thank you. Not sure yet about which display to get as I have just started thinking about a new computer. Knowing myself, Ill probably go for the higher end display, but we'll see. Had this iMac since 2008 and its starting to show its age. Also learning Lightroom and want to take advantage of all it has to offer. Thanks again.J

I want to add my existing iPad Air 2 to a new iMac Retina 5K. Can I do this without erasing the contents of my iPad?

I just bought an iMac with Retina 5K display. I have an existing iPad Air 2. Can I connect the iPad to the iMac without erasing the contents of the iPad? If so how? Thanks for your help.

Hi. Actually you can connect your iPad to the iTunes without erasing the contents which purchased from iTunes Store. I suggest to import your photos taken by iPad to iMac the first time: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support.
Also you can click to stop syncing to avoid losing some contents.
Regards,
Anson

Spots on new iMac retina 5k display when off

When powered off, you can see lots of spots behind the screen. I had 5-6 that were pretty large and Apple sent me a replacement (yes, I have Apple Care). So this evening I noticed the same thing on the one I just received this afternoon. What the heck is going on? So far, only see one. I unboxed the new (replacement) iMac and placed it in the intended location and waited for the temperature to reach room temp (72) before I plugged it in & turned it on. What the heck is going on?? If there was a MacBook Pro that you could get Thunderbolt, USB3 and 32G of ram, I'd change... but REALLY need 32G (photo & video processing)...
Yosemite 10.10.1
1TB fusion
32G ram
4Ghz i7
M295x graphics
Adobe cloud, using:
Autition
LR5
PS
Dreamweaver
Premiere Pro

No one here can know "What the heck is going on??" Contact Apple and have them send another iMac.

What is Max power consumption of new imac retina with i7

Can someone help me please?

That is not currently published, all we can tell you is what is on Apple's website:
Electrical and Operating Requirements
Line voltage: 100-240V AC
Frequency: 50Hz to 60Hz, single phase
Operating temperature: 50° to 95° F (10° to 35° C)
Relative humidity: 5% to 95% noncondensing
Operating altitude: tested up to 10,000 feet
Is there a specific reason you need to know this?

IMac 24" box size?

Does anyone know the size of the iMac 24" box?
I am unable to find this information anywhere.
Thanks.

Hagai,
Welcome to Apple Discussions.
Approximately 24" x 27" x 10", or (61cm x 68.6cm x 25.4cm).
;~)

Win 8.1, iMac Retina 3TB Fusion, Yosemite, Boot Camp fail!

I've got a new iMac Retina with the 3TB Fusion drive on which I wanted to install Win 8.1 using Boot Camp. I have VMWare Fusion installed and running, but figured Boot Camp might be better for my needs.
I read the Boot Camp Assistant instructions and it looked like it would be pretty easy to install Win 8.1. WRONG!
I hooked up a USB HD for the driver download, hooked up the USB Apple DVD drive with the Win 8.1 installer, and started up Boot Camp Assistant.
Assistant downloaded the drivers, created the BOOTCAMP partition, then I got into the Win 8.1 installer. Reached a screeching halt when the installer got to the point of selecting where Win 8.1 would be installed. Got the error message about BOOTCAMP partition not being an NTFS drive.
Only one button "Format" to click to make the format NTFS. Confirmed I wanted to format, saw a brief spinning wheel, then supposedly formatting was done. Now Drive 1 Partition 4 lost the "BOOTCAMP" name and displayed no name. The "Next" button wouldn't do anything. I was stuck!
So no go on installing Win 8.1! Booting back into Yosemite and opening Disk Utility I see the Boot Camp partition, now named "untitled," identified as an NTSF volume!
I see a number of posts here where by using Terminal it is possible to work around problems with Fusion drives and Boot Camp.
My solution was to start Boot Camp Assistant and select the third option on the first screen to remove the Boot Camp partition. Well at least that worked!!! So I'm back to ground zero!
For now I think I'll just surrender and wait for Apple to figure out how somebody, who doesn't want to dig deep into the bowels of Fusion drives via Terminal, can install Win 8.1 on a 3TB Fusion drive (or any Fusion Drive?).

Thanks Loner T for your response. I don't have any third party NFTS software. At this point I don't think it is worth the effort to attempt to do anything complicated.
I did take some screen grabs and photos as I went through the install for the fourth or fifth time.
1) Disk Utility before start:
2) Create the Windows partition:
3) Initial Windows partitions:
4) Windows message on why can't install
5) Hit the "Format" button, and get this confirmation:
6) Results in partition name getting wiped, and still no active "Next" button:
7) Still can't install Windows, hit "Show Details" and get this error message.
8) Another attempt to "Format" results in the same problem. Still can't install. Boot back into Yosemite. Here's what Disk Utility now shows -- an "untitled" NTFS volume:
Here's the finder window showing the "untitled" volume:
The NTFS partition is there, but the Win 8.1 installer can't use it. Yes, it makes no sense, but that's what is going on!
Here's info from Terminal on CS I see used here if it helps any:
iMac-Retina:~ victor$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *121.3 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         121.0 GB   disk0s2
   3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *3.0 TB     disk1
   1:                        EFI EFI                     209.7 MB   disk1s1
   2:          Apple_CoreStorage                         2.8 TB     disk1s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3
   4:       Microsoft Basic Data                         198.9 GB   disk1s4
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS iMac Retina HD         *2.9 TB     disk2
                                 Logical Volume on disk0s2, disk1s2
                                 5A16E295-8476-4500-A588-7DE44FE207B4
                                 Unencrypted Fusion Drive
iMac-Retina:~ victor$ diskutil cs list
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group 26BFCEFD-67DB-4AAE-BA18-4CC5EC205697
    =========================================================
    Name:         Macintosh HD
    Status:       Online
    Size:         2921855311872 B (2.9 TB)
    Free Space:   114688 B (114.7 KB)
    |
    +-< Physical Volume 88BDD48F-B9A0-42F9-A05A-26B828B211C9
    |   ----------------------------------------------------
    |   Index:    0
    |   Disk:     disk0s2
    |   Status:   Online
    |   Size:     120988852224 B (121.0 GB)
    |
    +-< Physical Volume BEDB41F3-F2BC-4F31-B08F-A4B3E476A153
    |   ----------------------------------------------------
    |   Index:    1
    |   Disk:     disk1s2
    |   Status:   Online
    |   Size:     2800866459648 B (2.8 TB)
    |
    +-> Logical Volume Family 536F7EC4-2FC3-4878-989E-233DF25AE1E7
        Encryption Status:       Unlocked
        Encryption Type:         None
        Conversion Status:       NoConversion
        Conversion Direction:    -none-
        Has Encrypted Extents:   No
        Fully Secure:            No
        Passphrase Required:     No
        |
        +-> Logical Volume 5A16E295-8476-4500-A588-7DE44FE207B4
            Disk:                  disk2
            Status:                Online
            Size (Total):          2915999940608 B (2.9 TB)
            Conversion Progress:   -none-
            Revertible:            No
            LV Name:               iMac Retina HD
            Volume Name:           iMac Retina HD
            Content Hint:          Apple_HFS
iMac-Retina:~ victor$
Unless you see a simple solution, it's not worth the hassle at this point for me.
Thanks for your interest.

IMac Retina has started shutting down several times a day, generating a "Panic Report".

Although I have had a new iMac Retina since October, it is only within the past few weeks that I have started trying to use it for most purposes. Initially, it seemed to be working OK. But during the past week, it has started to do peculiar things, such as:
1. Now, several times a day, it shuts down unexpectedly. When I boot it back up, it displays a message saying that it was shut down because of a problem. Then, when I click on the window for a report of the problem, it generates a long “Panic Report”.
2. When it boots back up, it automatically opens several windows that I did not have open when it shut down — Safari, Firefox, Excel, Word, etc.
3. I have 2 external 1gb drives connected for data, and 2 external 4gb drives connected for Time Machine backups. All of the drives have been formatted Mac OS Extended (Journaled). However, although Finder originally showed all 4 of those drives, Finder now always omits a particular one of the 1gb drives. Yet, iDrive and Time Machine continue to recognize all 4 drives.
4. Several times over the past week, it suddenly popped up a “Jabber" window containing a long transcript of a series of iPhone texts that I exchanged in January. However, I never installed Jabber (to my knowledge), and it doesn’t show as currently installed on any of my devices.
I just ran EtreCheck, and this is the report:
Problem description:
New iMac with Yosemite has started to shut down itself several times a day, generating a Panic Report.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 10:02:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
    iMac - model: iMac15,1
    1 4 GHz Intel Core i7 CPU: 4-core
    32 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 0/DIMM1
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM1
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
    AMD Radeon R9 M290X - VRAM: 2048 MB
        iMac spdisplays_5120x2880Retina
        Cintiq 22HD 1920 x 1080 @ 60 Hz
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 0:35:40
Disk Information: ℹ️
    APPLE SSD SM0512F disk0 : (500.28 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 499.10 GB (226.65 GB free)
            Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
    VIA Labs, Inc. USB3.0 Hub
        VIA Labs, Inc. USB3.0 Hub
            U32 Shadow 1 TB
        EFI (disk5s1) <not mounted> : 210 MB
        PP C10 & BC (disk5s2) /Volumes/PP C10 & BC : 999.86 GB (765.41 GB free)
            VIA Labs, Inc. USB 3.0 SATA Bridge 1 TB
        EFI (disk6s1) <not mounted> : 210 MB
        FILES & PIX (disk6s2) /Volumes/FILES & PIX : 999.86 GB (388.27 GB free)
        Seagate Backup+ Desk M 4 TB
        EFI (disk3s1) <not mounted> : 315 MB
        4TB Backup 1 (disk3s2) /Volumes/4TB Backup 1 : 4.00 TB (906.69 GB free)
    VIA Labs, Inc. USB3.0 Hub
        Seagate BUP Fast HDD 4 TB
        disk4s1 (disk4s1) <not mounted> : 262 KB
        4TB Backup 2 (disk4s3) /Volumes/4TB Backup 2 : 4.00 TB (1.93 TB free)
        VIA Labs, Inc. USB3.0 Hub
    VIA Labs, Inc. USB3.0 Hub
        VIA Labs, Inc. USB3.0 Hub
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    VIA Labs, Inc. USB2.0 Hub
        PNY Technologies USB 3.0 FD 255.64 GB
        256K USB (disk2s1) /Volumes/256K USB : 255.64 GB (42.65 GB free)
    WACOM Cintiq 22HD HUB
        Tablet Cintiq 22HD Tablet
    VIA Labs, Inc. USB2.0 Hub
        USB2.0 External Mass Storage Device
        VIA Labs, Inc. USB2.0 Hub
    VIA Labs, Inc. USB2.0 Hub
        CPS CP 1500C
        Brother QL-550
        VIA Labs, Inc. USB2.0 Hub
            ATEN UC-10KM V1.3.121
            Initio SDRW-08D1S-U
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
        /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
    [loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]
    [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
        /Library/Extensions
    [loaded]    com.kaspersky.kext.klif (3.0.5a45) [Click for support]
    [loaded]    com.kaspersky.nke (2.0.0a12) [Click for support]
    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.acronis.acep.plist [Click for support]
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
    [running]    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
    [running]    com.kaspersky.kav.gui.plist [Click for support]
    [running]    com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
    [not loaded]    com.acronis.1_1.plist [Click for support]
    [unknown]    com.acronis.1_2.plist [Click for support]
    [loaded]    com.acronis.startup.plist [Click for support]
    [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.kaspersky.kav.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.prosoftnet.idrivedaemon.plist [Click for support]
    [running]    com.prosoftnet.idsyncdaemon.plist [Click for support]
    [running]    com.prosoftnet.idwebdaemon.plist [Click for support]
    [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
    [running]    com.acronis.monitor.plist [Click for support]
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    ScanSnap Manager    Application (/Applications/ScanSnap/ScanSnap Manager.app)
    Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
    RoboFormIcon    Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
    Google Chrome    Application (/Applications/Google Chrome.app)
    Firefox    Application (/Applications/Firefox.app)
    IDriveMonitor    Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
    RoboForm
    Virtual Keyboard
    URL Advisor
    Open in Internet Explorer
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    WacomTablet [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        FILES & PIX: Disk size: 999.86 GB Disk used: 611.59 GB
        Macintosh HD: Disk size: 499.10 GB Disk used: 272.45 GB
        PP C10 & BC: Disk size: 999.86 GB Disk used: 234.45 GB
    Destinations:
        Seagate Backup Plus Drive [Local]
        Total size: 4.00 TB
        Total number of backups: 51
        Oldest backup: 2015-02-15 13:35:27 +0000
        Last backup: 2015-03-11 14:53:20 +0000
        Size of backup disk: Adequate
            Backup size 4.00 TB > (Disk used 1.12 TB X 3)
        4TB Backup 2 [Local]
        Total size: 4.00 TB
        Total number of backups: 1
        Oldest backup: 2015-03-10 14:15:06 +0000
        Last backup: 2015-03-10 14:15:06 +0000
        Size of backup disk: Adequate
            Backup size 4.00 TB > (Disk used 1.12 TB X 3)
Top Processes by CPU: ℹ️
        70%    kav
         4%    WindowServer
         1%    IDriveDaemon
         1%    launchservicesd
         1%    loginwindow
Top Processes by Memory: ℹ️
    481 MB    WindowServer
    412 MB    Finder
    378 MB    mds_stores
    378 MB    Mail
    344 MB    kav
Virtual Memory Information: ℹ️
    22.99 GB    Free RAM
    6.11 GB    Active RAM
    3.21 GB    Inactive RAM
    2.04 GB    Wired RAM
    12.16 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 15, 2015, 09:31:01 AM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-15-093101_[redacted].hang
    Mar 15, 2015, 09:25:07 AM    Self test - passed
    Mar 15, 2015, 09:06:42 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-090642_[redacted].panic [Click for details]
    Mar 15, 2015, 08:37:25 AM    /Library/Logs/DiagnosticReports/kav_2015-03-15-083725_[redacted].cpu_resource.d iag [Click for details]
    Mar 15, 2015, 07:42:36 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-074236_[redacted].panic [Click for details]
    Mar 15, 2015, 07:21:34 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-072134_[redacted].panic [Click for details]
    Mar 15, 2015, 07:00:02 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-070002_[redacted]. crash
    Mar 15, 2015, 06:59:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-065957_[redacted].panic [Click for details]
    Mar 15, 2015, 06:38:44 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-063844_[redacted].panic [Click for details]
    Mar 15, 2015, 06:17:17 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-061717_[redacted].panic [Click for details]
    Mar 15, 2015, 05:55:55 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-055555_[redacted]. crash
    Mar 15, 2015, 05:55:50 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-055550_[redacted].panic [Click for details]
    Mar 15, 2015, 05:34:18 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-053418_[redacted].panic [Click for details]
    Mar 15, 2015, 05:12:32 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-051232_[redacted].panic [Click for details]
    Mar 15, 2015, 04:51:00 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-045100_[redacted].panic [Click for details]
    Mar 15, 2015, 04:29:31 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-042931_[redacted].panic [Click for details]
    Mar 15, 2015, 04:07:51 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-040751_[redacted].panic [Click for details]
    Mar 15, 2015, 03:46:28 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-034628_[redacted].panic [Click for details]
    Mar 15, 2015, 03:25:11 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-032511_[redacted].panic [Click for details]
    Mar 15, 2015, 03:03:55 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-030355_[redacted].panic [Click for details]
    Mar 15, 2015, 02:42:41 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-024241_[redacted].panic [Click for details]
    Mar 15, 2015, 02:21:26 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-022126_[redacted].panic [Click for details]
    Mar 15, 2015, 02:00:11 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-020011_[redacted].panic [Click for details]
    Mar 15, 2015, 01:38:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-013857_[redacted].panic [Click for details]
    Mar 15, 2015, 01:17:19 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-011719_[redacted].panic [Click for details]
    Mar 15, 2015, 12:55:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-005557_[redacted].panic [Click for details]
    Mar 15, 2015, 12:34:38 AM    /Library/Logs/DiagnosticReports/configd_2015-03-15-003438_[redacted].crash
    Mar 14, 2015, 06:13:08 PM    /Library/Logs/DiagnosticReports/kav_2015-03-14-181308_[redacted].cpu_resource.d iag [Click for details]
    Mar 14, 2015, 07:00:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/sips_2015-03-14-070052_[redact ed].crash
    Mar 14, 2015, 07:00:41 AM    /Library/Logs/DiagnosticReports/IDriveDaemon_2015-03-14-070041_[redacted].crash
    Mar 14, 2015, 07:00:39 AM    /Library/Logs/DiagnosticReports/idrive_ver_001_2015-03-14-070039_[redacted].cra sh
    Mar 13, 2015, 12:31:30 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-03-13- 123130_[redacted].crash
    Mar 13, 2015, 11:44:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-13-114421_[redact ed].crash

Here is the most recent Panic Report (the third one this morning).
Any additional help anyone can provide will be greatly appreciated.
Anonymous UUID: 60368288-2D9F-A921-3EFF-FAD932842BF8
Sun Mar 15 13:22:20 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800d41e80a): Kernel trap at 0xffffff800d5462cb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x0000000008c6e03b, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff80598820f0, RCX: 0xffffff804d1bee90, RDX: 0x0000000000000080
RSP: 0xffffff83b60e37a0, RBP: 0xffffff83b60e37d0, RSI: 0xffffff83b60e381c, RDI: 0xffffff80598820f0
R8: 0x000000000098904a, R9: 0xffffff800da95730, R10: 0x0000019f00da4bdb, R11: 0x0000019f0041bb91
R12: 0x0000000000000001, R13: 0xffffff8059882160, R14: 0xffffff83b60e381c, R15: 0xffffff800db10688
RFL: 0x0000000000010206, RIP: 0xffffff800d5462cb, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000001c, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83b60e3450 : 0xffffff800d33a811
0xffffff83b60e34d0 : 0xffffff800d41e80a
0xffffff83b60e3690 : 0xffffff800d43a443
0xffffff83b60e36b0 : 0xffffff800d5462cb
0xffffff83b60e37d0 : 0xffffff7f8dc262bb
0xffffff83b60e3c60 : 0xffffff7f8dc1f0d4
0xffffff83b60e3c90 : 0xffffff7f8dc20b46
0xffffff83b60e3cc0 : 0xffffff800d7a2c66
0xffffff83b60e3d20 : 0xffffff800d55f961
0xffffff83b60e3d60 : 0xffffff800d55fb2e
0xffffff83b60e3f50 : 0xffffff800d84d924
0xffffff83b60e3fb0 : 0xffffff800d43a938
      Kernel Extensions in backtrace:
com.kaspersky.kext.klif(3.0.5a45)[D0C16D87-B541-24CD-90A5-9E262A592215]@0xfffff f7f8dc1d000->0xffffff7f8dc30fff
dependency: com.apple.iokit.IOStorageFamily(2.0)[8C420771-7171-3369-891C-6E24F60E569E]@0xff ffff7f8da47000
BSD process name corresponding to current thread: IDriveDaemon
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
__HIB text base: 0xffffff800d100000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 1782415776511
last loaded kext at 359287089502: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7f905e5000, size 69632)
last unloaded kext at 91985318825: com.apple.driver.AppleFileSystemDriver           3.0.1 (addr 0xffffff7f8f7fc000, size 8192)
loaded kexts:
com.kaspersky.kext.mark.1.0.5        1.0.5
com.kaspersky.kext.kimul.44           44
com.kaspersky.nke    2.0.0a12
com.kaspersky.kext.klif         3.0.5a45
com.apple.filesystems.msdosfs        1.10
com.apple.driver.AppleBluetoothMultitouch         85.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.1f2
com.apple.driver.AudioAUUC           1.70
com.apple.iokit.IOUSBAttachedSCSI            1.1.0
com.apple.iokit.SCSITaskUserClient            3.7.0
com.apple.driver.ApplePlatformEnabler    2.1.0d1
com.apple.driver.AGPM        100.14.37
com.apple.driver.X86PlatformShim            1.0.0
com.apple.filesystems.autofs            3.0
com.apple.driver.AppleOSXWatchdog        1
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.iokit.IOBluetoothSerialManager            4.3.1f2
com.apple.driver.AppleMikeyDriver           267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleGraphicsDevicePolicy        3.7.7
com.apple.driver.AppleUpstreamUserClient          3.6.1
com.apple.kext.AMDFramebuffer    1.2.8
com.apple.iokit.IOUserEthernet       1.0.1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.AppleIntelHD5000Graphics       10.0.0
com.apple.AMDRadeonX4000         1.2.8
com.apple.driver.AppleThunderboltIP       2.0.2
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU     2.0.4d1
com.apple.driver.AppleHV    1
com.apple.driver.AppleIntelFramebufferAzul       10.0.0
com.apple.driver.AppleMCCSControl          1.2.10
com.apple.kext.AMD7000Controller           1.2.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache            35
com.apple.driver.AppleUSBHub      705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage           2.6.5
com.apple.driver.AppleSDXC           1.6.5
com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
com.apple.driver.AirPort.Brcm4360           901.19.10
com.apple.driver.AppleAHCIPort     3.0.7
com.apple.driver.AppleUSBXHCI     705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons           3.1
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleSMBIOS       2.1
com.apple.driver.AppleACPIEC        3.1
com.apple.driver.AppleAPIC            1.7
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine        3
com.apple.security.TMSafetyNet     8
com.apple.driver.AppleBluetoothHIDKeyboard    175.5
com.apple.driver.AppleHIDKeyboard         175.5
com.apple.driver.IOBluetoothHIDDriver    4.3.1f2
com.apple.driver.AppleMultitouchDriver   260.30
com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass     3.7.0
com.apple.kext.triggers         1.0
com.apple.iokit.IOSerialFamily         11
com.apple.iokit.IOUSBUserClient     705.4.0
com.apple.driver.DspFuncLib          267.0
com.apple.kext.OSvKernDSPLib      1.15
com.apple.iokit.IOAudioFamily         200.6
com.apple.vecLib.kext           1.2.0
com.apple.iokit.IOUSBHIDDriver     705.4.0
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOSurface     97
com.apple.driver.AppleGraphicsControl     3.7.21
com.apple.iokit.IONDRVSupport      2.4.1
com.apple.driver.AppleHDAController        267.0
com.apple.iokit.IOHDAFamily           267.0
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.AppleThunderboltEDMSink       4.0.2
com.apple.iokit.IOAcceleratorFamily2         156.4
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.kext.AMDSupport            1.2.8
com.apple.AppleGraphicsDeviceControl     3.7.21
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
com.apple.driver.AppleUSBMergeNub       705.4.0
com.apple.driver.AppleUSBComposite        705.4.9
com.apple.driver.CoreStorage          471
com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter         4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily         4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family       700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily          2.7.0
com.apple.iokit.IOUSBFamily            705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily            2.0.0
com.apple.driver.AppleEFIRuntime            2.0
com.apple.iokit.IOSMBusFamily       1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore     2
com.apple.driver.AppleMobileFileIntegrity            1.0.5
com.apple.driver.AppleCredentialManager           1.0
com.apple.driver.DiskImages           389.1
com.apple.iokit.IOStorageFamily      2.0
com.apple.iokit.IOReportFamily       31
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform         3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto     1.0
com.apple.kec.Libm   1
com.apple.kec.pthread          1
Model: iMac15,1, BootROM IM151.0207.B00, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Shadow
USB Device: Backup+ Desk M
USB Device: USB3.0 Hub
USB Device: BUP Fast HDD
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: CP 1500C
USB Device: QL-550
USB Device: USB2.0 Hub
USB Device: UC-10KM V1.3.121
USB Device: SDRW-08D1S-U
USB Device: Cintiq 22HD HUB
USB Device: Cintiq 22HD Tablet
USB Device: USB2.0 Hub
USB Device: USB 3.0 FD
USB Device: USB2.0 Hub
USB Device: Mass Storage Device
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 26.1

InDesign CC extremly choppy scrolling on iMac Retina PLEASE HELP

Hi All
Most threads seem to be people complaining about illustrator, but InDesign is much much more of a problem for me.
When scrolling with the mouse, the choppy/lagging is insane!
if i drag the bars on the bottom and RHS to scroll, it's fairly alright, but scrolling with the mouse is like im trying to run the whole creative suite with 4GB RAM!!
i've got a 2011 MBP with 16gb that i run CC on aswell, exact same file, runs worlds smoother.
There's no lag with making shapes/boxes/changing fonts/ect, its just the scroll which is killing me.
I've got a brand new iMac Retina with 16gb ram. CC and Yosemite are all updated 100%
Please, someone, tell me that this is being fixed soon...
I've tried making them IDML files, preflight is off... there's not much else i can do.
Any help would be greatly appreciated!
Cheers
Robbie

Will give it a whirl Steve, hopefully you're right!
Another thing which will at least help me keep my sanity that i just noticed is the Hand tool seems to work fine when dragging the artwork about.
Just scroll which lags for an eternity haha

Size of new iMac Retina box package?

Similar Messages

Maybe you are looking for