Size of print from eprint

The print is miniscule, how is it controled
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Hello johnr11,
The size of ePrint jobs is controlled by either the email client that the job is being sent form, or by the file definitions, if it is an attachment. The way to change the size that prints out may be to adjust the font size in the email, or in the file you are trying to print. Another cause of this is if something that is ment to print on legal size is printed on letter size. You may need to adjust your settings on the ePrintCenter account to match the paper size of the job.
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How do I set print size when printing from an IPhone or IPad?

I have an HP Deskjet 3520. Today (11/24/12) is the first time I tried to e-print with both an IPhone and IPad (both IOS 6.01). I was able to print easily from both devices. I tried a document from the Notes app on the IPhone and a photo from both the IPhone and IPad. The problem is that I had no idea what the print size would be because there were no formatting options prior to the printing. I printed on letter size paper. Do I need an app for that or is there another solution?

Airprint will just default based on the printer options, and the file type. If you had a printer with a separate photo tray it would default to 4x6 or 5x7 if it is in the photo tray and you are printing a picture, most other files would use standard letter size.
The HP ePrint app is what you want for this, it is free in the app store. This will give you options to set the paper type and size.
Jon-W
I work on behalf of HP
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HP B8850 Page Size Error Printing from Aperture 2 (or iPhoto)

I am trying to print on 13x19 (B+) size paper to an HP Photosmart Pro B8850 printer. I get this error when printing from Aperture --> "Page Size Error: Paper size selected in the print driver does not match the paper loaded in the printer IN tray."
Aperture 2.1.2
Mac OS X 10.5.6
HP Photosmart Pro B8800 Series Print Driver 2.3.1
I can set the paper size to 13x19 (B+) in the Aperture print dialog, but under the Print Settings button there is no option for paper size, only paper type. So apparently the size that the printer is expecting in the driver does not match the 13x19 that is loaded in the printer. I was able to verify this by leaving all print settings for 13x19 and loading an 8.5 x 11 sheet in the printer. It pulled the paper through and started printing, but the print was scaled to fit onto the 8.5 x 11!
So in other words, the way I'm seeing it, even though I am setting the paper size for 13x19 in Aperture's print dialog, the printer thinks it's suppose to print on 8.5 x 11.
To make matters worse, there is no Page Setup menu item in Aperture to set the paper size in the print driver directly. I would have assumed that the Aperture print dialog was "smart enough" to pass the page size parameter to the HP printer driver, but that is apparently not happening.
I spoke with HP tech support and they were surprisingly helpful. With their help I was able to print on 13x19 paper with HP's bundled software package, but I had to export my file from Aperture and import it into HP's software. Now that's a good first step which assured me there is nothing wrong with the printer itself, but obviously I purchased Aperture to use it's more elegant and supposedly streamlined interface to make my prints.
Has anyone had a similar problem? Any solutions? Suggestions? I have searched this forum, HP's support forum, DP Review, Google and not finding much. I can't believe I'm the only guy trying to print on 13 x 19 from Aperture using this printer. I suspect it's not printer specific though. Could be my system I guess. I plan on calling Apple Care depending on what type of response I get here.

I don't know if this may help, but recently we had a discussion about problems with Aperture's custom paper size not working correctly:
The solution was to define a paper size outside Aperture:
In any application, for example Preview, try to print something and the print dialog comes up. At this point click on Paper size and choose Manage Custom Sizes. You can define a new paper size here. This new custom size will then appear when you go to Aperture print dialog under paper size. It solved my problems with custom paper sizes here, for some reason (a bug?) defining a custom paper size within Aperture itself did not work correctly for me.

Font size when printing from Safari to HP Photosmart 6520 printer

I just bought a Macbook Pro 13 inch, running OSX 10.9.5. When I try to print something from within a Safari web page to my HP PhotoSmart 6520 printer, the font is huge. Does anyone know how to adjust the font size for use with Safari. The font size seems to be ok when I print from Pages, for example. So I m thinking the issue may be limited to printing from Safari.

No one has replied yet and HP has never played well with Apple, so the best I can do right now is to point out a site that has proven very helpful to many users wanting or needing to read up on color management and printing:
http://www.gballard.net/psd/cmstheory.html
Wo Tai Lao Le
我太老了

Laser Jet Pro CM1415fnw color will not print from eprint

Laser Jet Pro CM1415fnw color printer will print from laptop but not from email. Signal on printer has strong internet connection and so does computer. I tried to send a pic with my phone but it did not print.

I will need a little more info in order to help out. If you send the printer an ePrint of a text document, will it print that plan document? Also, if the picture that you are sending is less than 100 DPI (dot per inch) the printer will not print that because of the quality. You can send the picture to the computer, open it and the right click on it and look under “properties” and it will give you the DPI information. It is labeled vertical and horizontal resolution. Lastly, what type of phone do you have? What email client are you using to send the picture to the printer?
I am a former employee of HP...
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Cannot print from eprint from international emails

I have a 6500A all in one HP I can send and print emails to my printer OK, BUT when my contact who is in Asia tries to send a email to print to my printer it will not print. They are getting the message from HP that the message has been received by HP, however I am not getting the printing job. I also do not see it in pending or sent jobs at the HP web page screen for eprinting. I tested from Yahoo, windows live and contact mail it is all OK for me in USA...... In Asia they are using hotmail they do receive a message HP will print it. Any ideas. I checked my printer it says by HP eprinting is accepted worldwide, so it should print coming from an email from other countries. My printer is on line.

Hello @zipperjim , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're experiencing email print issues. I'd love to help!
I have a few questions before we get the ball rolling:
Are you using Windows or Macintosh?
If you are using Windows, is it a 32-bit or a 64-bit system?
What email client are you using?
What browser are you printing from?
I'm including documents that will help you find the system info:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How to set text size when printi from a web page

can't increase text size when printing a web page

If you're using IE, click on View, Text Size and then whatever size you'd like. You'll see the changes on the screen and it should print out the same way.
Hope that helps.
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I am an HP employee.

HP Officejet Pro 8600, bad size for print from Corel suite product

When i try to print a work with Corel Photo-Paint, or Corel Draw, I can't print to the same dimension that I see on the print preview of the program. For example if I want to print a photo in A4 format, the printer get out a sheet with a full print of a porzion of the photo as if the sheet dosen't match.
But in the print setup of Corel, for the page orientament I have "Use printer default", and for the dimension there isn't anything, but with my previous printer, this paremeter get out from the printer driver.
Please help me, because I work much with this two program, If I can't print I have to change the printer with other one!!
Thank
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View Solution.

Hello Lucatek2
What operating system are you running? Under printer preferences what paper type and paper size do you have set? In printer preferences -> advanced options is borderless printing enabled? Also what model of the Officejet Pro 8600 do you have? Example: N911a.
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Can't adjust print size when printing from the internet on HP F4440 printer.

When printing articles from the Internet the print is too small and I cannot adjust the size. How do I work around this?? I don't want to have to Cut & Paste to Word all the time.
I have already loaded updated Drivers - No Help..
I thought there was an option to adjust the size of the print prior to the document being printed, but I can't access that function now???

Hi,
Which brower are uou using, they have vary similaar way. The following steps are for Firefox
(a) Click Print,
(b) At the top of preview screen you can see "Scale" options
(c) Increase size (in %)
(d) Now print.
Regards.
BH
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Laserjet 1320 won't print from ePrint

I just downloaded ePrint to my iPad 3 and it instantly recognized my older HP 1320. It appears to process the document, but nothing actually prints.
Any suggestions?

Hi elwo,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
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I work on behalf of HP

Print from iPad2 to HP Deskjet 6450 via ePrint?

Can I print from my iPad2 to HP Deskjet 6450 via ePrint? If not, any app can do such task?

Hi,
The ePrint feature is supported by the latest HP Network products only.
As well, the HP ePrint Home & Biz App is supported by wider range of network printers.
Unfortunately, any of those features require a network printer, and your specific printer model is not supported by any of the cloud features.
You may check the App store for any 3rd party App who may provide you some printer sharing features by using your PC as a bridge,
As well, you may check Google Cloud Print which may provide you some limited print capabilities by using the PrintCentral Pro App.
I assume you are referring the HP Deskjet 6540 printer which provide usb connectivity only,
There are some USB printers supported by the discontinued HP iPrint Photo App (By using Apple Base Router only) however the specific model is not supported.
Hope you find the information helpful,
Shlomi
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How do I connect and print from my iPad/ iPhone to Photosmart Plus B210 without using eprint?

Help! I am new to installing stuff and using a forum- but I am rubbish and need help!
I can use eprint from my devices, but can I use air print or something like it? My old printer was always found by my phone, but this time with the hp it says 'no air printers found'.
I want to be able to just print from my ipad without having to email it!
Please!

Hi there and welcome to the Forum. You should be able to print from your Apple device to your B210 using AirPrint as the printer is compatible with that feature. Take a look at this document for all the information you need to use AirPrint including steps you can take if you're getting a "No printers found" message on the iPad
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Hope this helps but post back if still having problems.
Best
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I am an HP employee.

Can't re-add printer after removing from eprint center - 'Web Services Problem'

I have an HP Photosmart Premium C310 series printer (Model Number CN503B) which I have been using with ePrint for about 18 months. Aside from intermittent issues it has worked, I use a chromebook most of the time so rely on the ePrint option via Google Cloud Print.
Last week it stopped working, with every job in the list showing as cancelled. Following advice on the forum I removed the email address of the printer from the eprint center. I thought it would then be simple to add the printer back. However, I have been unable to connect the printer to the web service so I cannot create the code I need to add the printer back.
STEPS TO REPRODUCE:
1. Factory reset printer settings
2. Factory reset network settings
3. Restart printer and Reboot router
3. Settings -> Network -> Wireless Setup Wizard
4. Choose correct SSID, enter password for WPA
5. ‘Connected to Network’
6. Settings -> Web -> Enable Web Services
7. ‘Accept terms’ screen -> Accept
8. ‘Checking for product updates’ screen shows briefly then returns to 'accept terms' screen
9. Next it makes a ping sound and shows ‘Web Services Problem’ ‘Problem connecting to Web Services Server’, it then pings again a few seconds later (which ties in with what I see in the network logs as a second attempt)
10. Log on to printer via web interface and set IP address of printer to manual IP outside DHCP range (as advice on other threads in this forum). Check DNS setting valid (same as gateway server which all other devices on network are also using successfully as DNS)
11. Repeat steps 6 and 7 - still same error message
I consider myself technically savvy and have followed all advice I can find on this forum including the following:
1. reverting to printer and network defaults
2. rebooting router
3. assigning static IP address to printer outside of DHCP range of router
4. connecting to printer via web interface and setting DNS to variously: same as gateway, google DNS (8.8.8.8), ISP DNS
5. adjusting firewall settings on router to explicitly allow and log outbound connection on the HP ports (already had a rule allowing all outbound connections)
As mentioned, the printer worked fine with ePrint previously so I suspect the ePrint server is rejecting a request from my printer for some reason, maybe because there is old / corrupt data on the server regarding my specific printer.
I’m logging outbound traffic from the printer and here are what the router logs show me (printer IP replaced with 192.168.x.x below, even though it is not public )
Thu, 2013-04-11 09:13:42 - TCP Packet - Source:192.168.x.x, 36475 Destination:15.201.202.81,80 - [HTTP rule match]
Thu, 2013-04-11 09:13:43 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:51 - TCP Packet - Source:192.168.x.x, 64270 Destination:15.201.224.79,443 - [HTTPS rule match]
Looks like both are HP sites: first is 'g4t2674.houston.hp.com' and the second secure one is ‘registration-pro-site2eprint.houston.hp.com’ which sound likely to be correct. That suggests the DNS is working but that the registration server doesn’t like the request for some reason.
I had the printer registered for Google Cloud Print but I have now deleted that also and it doesn’t seem to have made any difference (assume it just formats and forwards to the HP ePrint email anyway).
One hack that sheds some further light is to switch off wifi on the printer and then switch on ePrint. Eprint gives an error but stays set as 'on'. When I then switch wifi back on I can then at least check for product updates (it tells me I have the latest product updates). However, web services are still a 'no go'. Network traffic for that product update exchange looks like this:
Thu, 2013-04-11 10:14:51 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x ,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
So clearly the printer can communicate to those servers well enough to find it has the latest firmware.
I realise this is a lot of information but hopefully some of it is helpful for troubleshooting.
Thank you in advance for any help!

The issue disappeared this weekend. I didn't change anything so it must have been something server side. I notice others with the same issue have also seen it resolved.
Thanks to all those who contributed and tried to help out. Although disappointed I went for a long time without ePrint I'm glad that action was apparently taken to resolve in the end.

Only the first page is printed reduced as setup. All pages afterward are full size with information cut off. Recent problem. Can print from Safari just fine. How can I get all pages to be reduced size?

Question
Printing internet pages
Reduced print size
Only the first page is reduced and printed as desired
All pages after the first page are full size with information cut off
Recent problem never seen before
Can print from Safari and other software just fine
How can I get all pages to be reduced size?

One suggestion worked from the Firefox prints incorrectly link mentioned above by mha007. I'm thrilled since this has been annoying me for weeks. Thanks mha007!
Reset all Firefox printer settings
# Open your profile folder:
# On the menu bar, click on the Help menu and select Troubleshooting Information. The Troubleshooting Information tab will open.
# Under the Application Basics section, click on Show in Finder. A window with your profile folder will open.
# Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
# On the menu bar, click on the Firefox menu and select Quit Firefox.
# In your profile folder, copy the prefs.js file to another folder to make a backup of it.
# Open the original prefs.js file in a text editor (such as TextEdit).
# Remove all lines in prefs.js that start with print. and save the file.
# If something goes wrong when you open Firefox, close it again and overwrite prefs.js with the backup you made.

I installed the eprint home and biz app on my ipad. how can i print from my jetpro wireless printer

My iPad just states no printer found with air print. Is this an app that I need and will work with my wireless jet pro 8500

Hello Monimc,
To print using the HP ePrint Home & Biz app you will need to send the print from the app. AirPrint is built in to the iOS and give you the print option from emails and web pages. AirPrint is not able to work with the OfficeJet pro 8500. Hope this is helpful.
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Size of print from eprint

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