Skin does not show up when incorporating .flv file (Captivate 4)

Hey folks, I am tired of beating my head on the wall, so here is my situation:
I am attempting to have Captivate 4 call up a .flv file. I am using Captivate's built-in feature to associate this file to the Captivate project. Everything seems to go fine, but when I publish - no dice. A skin .swf is created, but does not appear in the published project. Blank space where the skin shows up in the raw project and the preview of the project.
I have checked addresses. I have tried relative and absolute paths. I have re-done everything. I cannot make this work. It may well be something simple and foolish, but I am getting rather frustrated. I have searched the forums for this type of issue. I did see some conversation about a skin with underscores ("_") having difficulty, or missing "metadata". I am using the skin Captivate is choosing (which has an underscore in it) so am curious why this is an issue, and my brain explodes when I try to understand metadata...
My primary goal is to simply get the flv to play in a published Captivate 4 project.
Please help!
Thanks!
- nuguy

Hi there
Are you referring to the "Skin" as in the playback controls for the FLV itself? Or the overall playback controls for Captivate?
I suppose the logical step to take is to determine if your issue lies with Captivate generically or only this project. My guess is that it's only this project.
To easily confirm things, create a new blank project and publish that. See if it behaves as one might expect. If so, your Captivate project has an issue that you need to address. If not, you may need to reinstall Captivate.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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