Skipping over damaged area??? Help!

My DVD player does not play DVDs correctly! Moments after i put in the dvd a message will come up on the player saying "Skipping over damaged area".... But here is the thing... These dvds arent damaged! They are new!
Please someone from Apple or anybody who knows what is going on.... please help.

Hi benrmay18,
Unfortunately, this is a user-to-user discussion board so no one from Apple is going to respond directly to your inquiry. Do all DVDs give you this error message or only specific ones? Have you tried movie DVDs or data DVDs?
If ALL DVDs are giving you this error message it's probably worth bringing the machine into an AASP or Genius Bar for additional diagnosis. It's possible that the drive (or the laser in the drive) is the problem.

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Burned DVDs Skipping over damaged area

My C2D 1,83GHz Mac mini (10.5.2) has problems with burned DVD movies. Both DVD Player and VLC will crash or give an error at some point: *Skipping over damaged area*. VLC will just crash and DVD Player will hang, you can´t pause or rewind.
The movies will play just fine on a standalone DVD Player. Commercial DVDs (not copied) will work just fine also. I´ve been using Verbatim DVD-R dics and the same movies play just fine in my PowerBook G4 and my MacBook Pro. I just got a movie from a friend on a TDK disc and that disc did not cause any probelms on the mini. What could be the problem? Is there a problem with the drive? I´ve tried burning the discs on 3 different Macs but that doesn´t seem to make a difference.

I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
It may be, for example, that the software used to rip or duplicate the originals has mis-read the original due to copy protection, and the disc is therefore not copied fully.

HT2499 I inserted a brand new DVD and it quit half way through and gave me the "skipping over damaged area" message.

I got this laptop refurbished from Apple in July. It was originally released in October 2011. I have watched DVD's on it previously, but lately, in the past 3 weeks, it's been pooping up the "skipping over damaged area" message. I put in a brand new DVD and half way through, it did it again, and I can't get past it. Any thoughts on what the problem may be?

You can just open Terminal (in Utilities) and run the rm command (make sure you type it exactly) and then reboot. With /.AppleSetupDone gone the system will think it is the the second part of an installation, i.e., after it installs and reboots and starts the Setup Assistant. You will see the Welcome and music all over again and then you can go through the setup prompts again, this time specifying a password.

DVD player say's it's skipping over damaged area when dvd is fine

I have a problem playing box sets from abc studios on my Macbook Pro. They play perfectly well through the trailers and set up but as soon as I select play all or select an episode, they stop and I either get the error message "skipping over damaged area" before they hang or they just hang straight away. This has happened with four different box sets so far. The DVDs are fine and undamaged.

We have had the same problem ever since we bought our machine 60 days ago... Here's where we are: DVDs, even brand new ones, skip - "skipping over damaged area" on our iMac while our MBP and MB play them flawlessly. There is no loss in the movie, only the pause in play.
Our software is up to date, we took it into Apple over three trips: 1.) had them clean our dvd drive, 2.) problem persisted so we replaced the dvd drive, 3.) problem persisted so we wiped out our entire hard drive and did a software re-install and update... and problem still persists! We are are packing it up for a fourth time and will take it into Apple to have them replace the machine or all the parts...
We're bummed, it's our 3rd Apple computer and the 'biggest' and yet it cannot do the simple things? We'll keep you posted as to what happens.

Dvd skipping over damaged area

Hi,
This is in reference to a MacBook Pro DVD issue:
13-inch, Early 2011
Processor: 2.3Ghz Intel Core i5
Memory 4GB 1333Mhz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Software: OS X 10.9.2 (13C64)
After inserting the Prometheus DVD disk I get the message right away: "Skipping over Damaged area"
When I put the same disk on another PC or DVD player the DVD plays without issues. I also tried other DVDs on this MBP and they play without issues. Is there any known issue or fix for this problem?
Thank you,
Christopher

Get a replacement disc.

DVD Player "skipping over damaged area"

My macbook has worked wonderfully for a year now. But as of late when I rent DVD's from blockbuster or family video some won't read very well. I always clean the DVD's before I play them and the ones that are having issues are the ones that look very very clean. It does the whole "skipping over damaged area" thing. It's rather frustrating. And the disks are in very good shape. It doesn't do it all the time. But now it's starting to become more frequent. It'll skip a few seconds sometimes and sometimes a whole scene. Any thoughts? I think I'm literally 3 days past my warranty.
Thanks
Message was edited by: secondtim45

Possibly a failing optical drive. Bring the computer to an Apple store as soon as possible, explain the issue, and see what the folks there have to say.
~Lyssa

Movie-DVDs "skipping over damaged area" all the time

I just wanted to share this with you to see whether others suffer the same problems before calling AppleCare.
I have a 20" 2,4 GHz iMac (Alu/Intel) which quite often gets a hickup when watching a DVD. Many times DVD player is claiming to skip over a damaged area. In fact, this only happens when the computer has been running for a while and gets quite warm and it obviously has nothing to do with the DVD media but with the iMac hardware as I can play these DVDs without a problem on a freshly booted iBook as well as on any DVD player.
Do you suffer the same? I find this rather underwhelming for a computer that costs 1500$ or more.
Thanks for your comments.
Message was edited by: krrrrrks
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Message was edited by: krrrrrks
Message was edited by: krrrrrks

I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
It may be, for example, that the software used to rip or duplicate the originals has mis-read the original due to copy protection, and the disc is therefore not copied fully.

Brand new DVD "skips over damaged area"

Hello there....So I shot hdv, edited in native hdv 1080i60, used compressor to make a best quality 150 min ac3 and m2v, and used dvdsp to format, and disk utility to burn the image. But right when it finishes burning, and I play it in DVD Player, around 30 min in, it skips and freezes. The image plays fine but the dvd doesn't. The dvds are sony dvd+r. Bad dvds? All my software is up to date and i'm using a hv30 and lacie 7200 external firewire 400 drive.

Could be a bad disc. Try another set of quality media and see if it works. Also bitrates are important too. what were your settings?

"skipping over damaged area" on DVD player

I keep getting this message while trying to play DVD's. Is this a problem with the drive or with Leopard?

Hi benrmay18,
Unfortunately, this is a user-to-user discussion board so no one from Apple is going to respond directly to your inquiry. Do all DVDs give you this error message or only specific ones? Have you tried movie DVDs or data DVDs?
If ALL DVDs are giving you this error message it's probably worth bringing the machine into an AASP or Genius Bar for additional diagnosis. It's possible that the drive (or the laser in the drive) is the problem.

DVD Player "skipping over damaged section" error message after long pauses

On both Imac or macbook (both 10.6.7), when watching a DVD using DVD Player, if I pause a DVD for a while and come back to the application after a few minutes, after click play, I get an error message "Skipping over damaged section" and the dvd skips forward some 30 seconds. I know this has nothing to do with the disk itself (it is not damaged).

I'm also experiencing this on an iMac running 10.6.8.

Using an early 2011 15 inch macbook pro to watch a rented dvd. the screen displayed a skipping over damaged section message, then the dvd froze. first unable to eject the dvd, now it can't be inserted. Hardware prblm? reset the superdrive?

I was viewing a rented dvd when a "skipping damaged area" message was shown and then the dvd froze. At first I was unable to eject the dvd with the eject botton though the superdrive made "ejecting" noises, and followed the cue "finder using dvd" and ejected it. Now the drive will not accept any dvds. Does this sound like a hardaware problem, or is it possible that some sort of "reset" needs to take place?

Before wasting your time heading to your local Apple Store, try resetting your SMC. It doesn't work all the time, but sometimes it's just the thing to save you time.

Imovie slideshow skips over some photos help!

i made a movie composed of all still photos moving very quickly, but when i play the slideshow it skips over about ten photos. the photo before the photos that are skipped stays on the screen, while the red line passes over many of the photos. how can i get imovie to stop skipping my photos?

In my case, the new 5G ipod was skipping virtually all the songs I had previously added from my own CD collection, but playing all others like mp3 files from CD-R or files downloaded from web, or itunes store (my old 3G had no problem playing them all). After much futzing around I found I could fix the skipping by slightly altering the info file on each of the affected songs. The easiest way to do this was on itunes choose edit--select all--right click on any song--choose "get info"--choose info tab--then insert a period or a dash or some other unobtrusive symbol in the comments section. You should see a green check mark appear next to the info section. Click OK.
This symbol will now be added to every song's comments. But it cured my problem 100%.

Skipping Over Damamged Area..Burning problem..

Hi
I created a project using DVD Sp 4..a very simple project, one track plus a very short intro .. the menu consists of only three options..I build it and it plays fine on DVD Player on the Mac.
The problem occurs when I format the project onto a blank DVD. When I try playing the DVD on the MAC DVD player comes up with "Skipping Damamged Area", and the menu buttons won't work..I have yet to try it on a standard DVD player..just wondered if anyone had come across this before?
I have tried several different disks..I ahve tried using Disk utility to create an image and burning from there..all to no avail..any suggestions?
thanks
Mike

I would try a small 30 second test using the same clip compressed at half the data rate you previously used
if of any use, this is my workflow:
- from FCP timeline send the project direct to Compressor and create M2V and AC3 files
- import the files to DVDSP
- add the menus and tracks and create links
- put a still frame of black created in Photoshop in a video track and set this as first play with an end jumps to the menu or a video track, (many players dont play if a menu is first play)
- create a Build from DVDSP to the desktop
- play this in Apple DVD player to test functionality
- import the two folders into Toast to burn the disc at 1 x speed

I had to reload all my programs after a hard drive problem. Now certain songs are skipped over or only play for a sec or 2 then it jumps to next song. all songs played before. Some are Itune bought and some are my old music.

I had to wipe my hard drive clean and reload all my programs. After reloading Itunes, I noticed that some songs will not play, they are skipped over, or the songs plays for 1-2 secs then it skips on to next song. Any ideas what I did wrong? All songs played before and some of affected songs are bought, some are my old library I copied off of CDs

TimT wrote:
I had been thinking that the hard dri've is starting to fail on me but then I thought about the fact that, If I play an MP3 and the player freezes up or starts jumping through the mp3 file, Then I restart the player and start the same MP3 agian and this time it plays normally, Is it really a hard dri've problem?
Could be a lot of things unfortunately, from corrupt firmware, corrupt format on the disk, a problem with the mainboard, or a problem with the hard disk.
I figure that if the hard dri've was damaged it would always freeze up on the same file at the exact same point in the music wouldn't it's
Not necessarily. It could be just an intermittent fault.
I want to Format my Zen Touch and reload the Firmware to start from scratch, but I first want to backup my 28 GBs of MP3 and WMA files. However I noticed that when I transfer the files to my hard dri've, all the ID3 Information is gone. Now adding ID3 info to 28GB of files will take days!
Strange. Did you edit the tag data on the player? If so what happens is the tag data changes are made in the Music Library but not in the files themselves. There's only one way to write the changes back and this involves getting a copy of MediaSource 3. You then transfer the files back to the PC Music Library, and use an update function to update the files (the PC Music Library will have the same tag data as the Music Library on the player). One problem is that MediaSource 3 is very large, and not available from Creative as a download. I can try and get a copy to you if you can't find it elsewhere.

"Skipping Damaged Area" error on DVD playback

My new 24" Intel iMac (early 2009 version) has an intermittent problem when playing any DVD via the DVD Player application. The message "skipping damaged area" appears for a second or two, then video momentarily freezes, then it continues from where it stopped. This occurs with all the commercial DVDs I play, and most of the DVDs are new (i.e., not damaged). I've reset parameter RAM, disconnected all peripherals but the factory keyboard & mouse, uninstalled Norton AV, deleted the DVD Player temp files in the administrator's library folder, and run the DVD Player from a newly created user account to rule out bad user pref files. The results are the same. It'll play fine for about 30 minutes, and then skip once or twice within a two minute period, and then run fine for another 15-30 minutes. This occurred with OS 10.5.6 and with 10.5.7 (latest system updates installed as of yesterday). I called Apple Support and they said to drop it off at an Apple store for a few days to have the optical drive diagnosed. I'd rather avoid being without the machine, so I'm trying to determine if (1) others have this same issue (meaning it's software related or "normal"), and (2) if there's anything else I can do on my own to fix it. Any help would be appreciated. Thanks!
Message was edited by: Doug in MD

Hello,
I did just that, and the Apple authorized repair shop replaced the optical drive. Unfortunately, I still have the same problem (not to mention some dust stuck under the glass screen). This makes no sense, considering the problem occurs with all the disks I've tried, and they're new store-bought movies. Could there be some kind of software conflict that causes this?
-Doug

Skipping over damaged area??? Help!

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