Skipping while playing

I am using Zen Touch 20 GB, I have more than 900 songs. When I am playing a list of songs, quite often I am facing a problem, that is the creative player skips the current song in between and plays the next song in the list. It is not only occurring to any particluar song/mp3. It is very random and I don't know how to resolve this problem. I am sure that the mp3 file is good & some times it plays fully.
Please help, Thanks in advance
Regards,
Ragunath

Hello Catherina,
Thanks for your reply,
I purchased my player March 2005 in France, and I think so far there is no need to upgrade the
firmware.Usually, I have the play mode as Shuffe/Random. It skips the current track & plays the very
next track in the list.
What will be the impact on "Clean Up" operation?. Will it result in any data/track lost?.
I have very important data (about 6 GB) in data files segment & I don't want to loose any mp3 files.
Please suggest me, whether I can go ahead doing this.
NOTE: I am from Chennai(Madras) INDIA, and I don't have any Technical/Product support or service
centers here for Zen Touch. Please suggest me what to do?.

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