Sky+ android app cannot find Sky HD box

Can anyone help?  Since switching to BT and using the Home Hub 3 my Sky+ app on my android tablet cannot find my Sky HD box on my network.  The Sky HD box has a wired connection (via a switch and Home Plug).  The tablet obviously connects wirelessly.  Sky Tech Support cannot offer any solution.  The Zeebox app running on the same tablet can connect and switch channels reliably so it is not a physical connection problem.  Very frustrating......

Same problem with my iPad, using a Home hub 3. I have also noticed that after time my Airplay printer cannot be found. Only solutions I have found are I) to reset the Sky box internet connection(works sometimes) or ii) reboot the router ( seems to consistently work). Very frustrating and given it is happening with two different pieces of kit, clearly a router problem.

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