SKY FM radio won't work

Hi there,
SKY FM New Age radio station is unluckily not listed in iTunes. I added it manually to my library, URL:
http://www.sky.fm/mp3/newage.pls
However, and without a reason, it is not working anymore. I have visited their web, and the URL has not changed. I have also tried CTRL+U, then writing this URL, but it won't work.
Anyone has experienced the same? Do you know where the problem may be?
Thanks beforehand.
Windows XP Pro AMD Athlon 3800+ / 1 GB RAM / 330 MB HD

When I try that playlist (double-clicking it after it downloads), it opens four identical entries in iTunes, and not all of them work. If you're also getting multiple entries, try each of them and perhaps, as was the case for me, one of them will work for you.

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ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

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“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
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===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
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Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
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Mouse clicks won't work on the browser - any suggestions?

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
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#Go to Firefox > Help > Troubleshooting Information.
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#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Did the iTunes update & now it won't work at all!

I downloaded the iTunes update 2 days ago, and now iTunes won't work because it needs 10.4.9+ & all I have is 10.4.8
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Sirius Internet Radio doesn't work after I installed Snow Leopard. It works on my Firefox. I emptied the cache on my Safari, but still nothing. Any solutions?

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[email protected]

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Thank you for the response. I bought the card on ebay from an outfit called Powerbox Technology in Grand Forks, ND. Here is what they said the in the auction description:
The item being sold is a BRAND NEW ATI Radeon 9200 128MB DDR AGP dual monitor video card with VGA, DVI-I, and S-Video ports. The auction includes a DVI-I to VGA adapter so that two VGA monitors can be used at the same time and a s-video to rca adapter cable. The card can operate in independent "extended desktop" dual monitor, "mirror desktop" dual monitor, or single monitor mode. The card is Quartz Extreme compatible in OS X and is VersaVision compatible with the newest version of ATI Displays installed.
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g5 iMac 20 Mac OS X (10.4.2)

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1142N radios won't turn on

Hello, Wifi Experts!
Received 20 1142N AP's
19 were registered and working with the Controller code version 7.3.101.
One was DOA so we had it RMA'd.
Replacement came, with same part number.
Plugged it in into the network.
Successfully registered to the controller.
BUT ITS RADIOS WON'T TURN ON!
802.11B/G was configured 'Enabled' but its status is 'Disabled'.
plugged it on a switch where one of the working AP's is connected.
switchport configs are identical for these two AP's.
and still the radios won't turn on.
Any birght ideas, experts!!!

Thanks, Leo, for your reply.
Here is the AP boot capture:
using eeprom values
WRDTR,CLKTR: 0x87000800 0x40000000
RQDC ,RFDC : 0x80000036 0x00000208
ddr init done
Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x87000800, 0x40000000
RQDC, RFDC : 0x80000036, 0x00000208
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
PCIEx: initialization done
flashfs[0]: 27 files, 9 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 32385024
flashfs[0]: Bytes used: 7427584
flashfs[0]: Bytes available: 24957440
flashfs[0]: flashfs fsck took 20 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 50:57:a8:7b:56:c9
Ethernet speed is 100 Mb - FULL duplex
Loading "flash:/c1140-k9w8-mx.124-23c.JA7/c1140-k9w8-mx.124-23c.JA7"...#########
File "flash:/c1140-k9w8-mx.124-23c.JA7/c1140-k9w8-mx.124-23c.JA7" uncompressed a
nd installed, entry point: 0x4000
executing...
enet halted
              Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706
Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 12.4(23c)JA7, RELEASE
SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Tue 29-Jan-13 05:08 by prod_rel_team
Proceeding with system init
Proceeding to unmask interrupts
Initializing flashfs...
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
flashfs[1]: 27 files, 9 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 32126976
flashfs[1]: Bytes used: 7427584
flashfs[1]: Bytes available: 24699392
flashfs[1]: flashfs fsck took 5 seconds.
flashfs[1]: Initialization complete.
flashfs[2]: 0 files, 1 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 11999232
flashfs[2]: Bytes used: 1024
flashfs[2]: Bytes available: 11998208
flashfs[2]: flashfs fsck took 1 seconds.
flashfs[2]: Initialization complete....done Initializing flashfs.
Ethernet speed is 100 Mb - FULL duplex
Radio0 present 8363 8000 90020000 0 90030000 B
Radio1 present 8363 8000 98020000 0 98030000 0
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
cisco AIR-LAP1142N-K-K9    (PowerPC405ex) processor (revision B0) with 98294K/32
768K bytes of memory.
Processor board ID FGL1611S3CW
PowerPC405ex CPU at 586Mhz, revision number 0x147E
Last reset from power-on
LWAPP image version 7.0.240.0
1 Gigabit Ethernet interface
2 802.11 Radio(s)
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 50:57:A8:7B:56:C9
Part Number                          : 73-12836-04
PCA Assembly Number                  : 800-33767-04
PCA Revision Number                  : A0
PCB Serial Number                    : FOC16083D27
Top Assembly Part Number             : 800-33775-03
Top Assembly Serial Number           : FGL1611S3CW
Top Revision Number                  : A0
Product/Model Number                 : AIR-LAP1142N-K-K9
% Please define a domain-name first.
Press RETURN to get started!
*Mar 1 00:00:0crypt on interface Dot11Radio 0 -Process= "Init", ipl= 0, pid= 3
*Mar 1 00:00:09.975: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self
test passed on interface Dot11Radio 1
*Mar 1 00:00:10.016: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log
(contains, 1017 messages)
*Mar 1 00:00:10.039: status of voice_diag_test from WLC is false
*Mar 1 00:00:11.080: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state
to up
*Mar 1 00:00:12.158: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0, changed state to up
*Mar 1 00:00:12.194: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 12.4(23c)JA7, RELEASE
SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Tue 29-Jan-13 05:08 by prod_rel_team
*Mar 1 00:00:12.194: %SNMP-5-COLDSTART: SNMP agent on host AP5057.a87b.56c9 is
undergoing a cold start
*Mar 1 00:00:12.246: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:00:12.310: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to r
eset
*Mar 1 00:00:12.310: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r
eset
*Mar 1 00:00:13.310: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio
1, changed state to down
*Mar 1 00:00:13.310: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio
0, changed state to down
*Mar 1 00:00:13.500: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:21.309: %DHCP-6-ADDRESS_ASSIGN: Interface GigabitEthernet0 assigne
d DHCP address 192.168.1.52, mask 255.255.255.0, hostname AP5057.a87b.56c9
*Mar 1 00:00:31.121: status of voice_diag_test from WLC is false
*Mar 1 00:00:31.181: Logging LWAPP message to 255.255.255.255.
*Mar 1 00:00:31.214: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power s
ource
*Mar 1 00:00:31.238: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:00:32.222: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio
1, changed state to up
*Mar 1 00:00:32.222: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.
255 started - CLI initiated
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
*Aug 25 08:18:04.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
p: 192.168.1.2 peer_port: 5246
*Aug 25 08:18:05.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
wmmAC status is FALSE
*Aug 25 08:18:06.031: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
peer_ip: 192.168.1.2 peer_port: 5246
*Aug 25 08:18:06.031: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
*Aug 25 08:18:06.031: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Aug 25 08:18:06.167: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Aug 25 08:18:07.431: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Aug 25 08:18:07.475: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller Cisco
_9a:8e:00
*Aug 25 08:18:07.518: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to a
dministratively down
*Aug 25 08:18:07.519: %LWAPP-3-CLIENTEVENTLOG: SSID test added to the slot[0]
*Aug 25 08:18:07.522: %LWAPP-3-CLIENTEVENTLOG: SSID test added to the slot[1]
*Aug 25 08:18:07.534: %WIDS-5-ENABLED: IDS Signature is loaded and enabled
*Aug 25 08:18:08.517: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio
1, changed state to down
User Access Verification
Username: Cisco
Password:
AP5057.a87b.56c9>en
Password:
% Access denied
AP5057.a87b.56c9>en
Password:
AP5057.a87b.56c9#
AP5057.a87b.56c9#
AP5057.a87b.56c9#
AP5057.a87b.56c9#sh ip int brie
Interface                  IP-Address      OK? Method Status                Prot
ocol
Dot11Radio0                unassigned      NO unset reset                 down
Dot11Radio1                unassigned      NO unset administratively down down
GigabitEthernet0           192.168.1.52    YES DHCP   up                    up
AP5057.a87b.56c9#

HP LaserJet Pro C1415fn color MFP - fax won't work

I have a LaserJet Pro CM1415fn color MFP on a Windows 7 64-bit laptop. I've been using the printer for two years now.
At the moment the fax function only works if I use it manually (i.e. if I place a sheet of paper on the scanner, select the "Fax" button on the printer touch pad and dial the number). However, if I want to send a fax via the PC interface, it won't work.
For example, if I open a PDF, click on "Print" and select "HP LaserJet Professional CM 1410 Series Fax", nothing happens -- no window/interface will open. If I select "HP Send Fax" or "HP Fax Setup Wizard" from the program menu, nothing happens.
I've always been sending faxes this way and I just don't know what happened... Can anyone please help?
Thanks in advance!
Claudia

Hi @Clabee ,
I see that you can't fax from the PC anymore. I can help you with this.
If this just recently happened, I would do a System Restore back to when everything was working properly.
System Restore for Windows 7.
If you would prefer not to do the System Restore, uninstall and reinstall the printer software. It might become corrupted.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Download, save and install the latest drivers.
HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
Test the printer and try sending a fax again from the PC.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

IPhoto and Apple ID won't work after system update

I've recently updated my MacBook Air to OS X v10.9.4. iPhoto won't work as i am currently using v9.2. I've tried downloading a later version but have been advised that my Apple ID will not work on this computer. NB. I have an iPhone but have not used the Apple ID on this - to my knowledge, or another Apple ID on my system. I'm a basic level user so any advice on this would be great.
Many thanks,
Elza

have been advised that my Apple ID will not work on this computer
Advised how, exactly?

PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro

OK, I opened a question that never got answered and it never was resolved...
Just updated to Acrobat DC - same problem exists...
I'm running Windows 8.1 Pro fully up to date..
I've uninstalled and reinstalled Office 2013 Pro (I have an Office 365 subscription so it's the click-to-run install).
I've uninstalled and reinstalled Acrobat Pro DC.
I've rebooted (a full restart, not Win 8's fast boot restart) between each installation.
I've tried this in multiple Office applications, none of them work EXCEPT for Outlook.
For the following I will use Word as my examples...
I've uninstalled all plug-ins and still it won't work.
I've tried running Word as Administrator.... still won't work.
OK... so this is what it looks like... as you can see the toolbar loads, but no icons...
https://www.dropbox.com/s/wsbs4kon3z4e965/Word%20Acrobat%20Screenshot.jpg?dl=0
When you click on those buttons... it goes through the motions as if it were creating the PDF... but no file is ever created...
If I right-click on a Word document and select Convert to PDF - it goes through the motions of creating the PDF, asks me where to save... and then a dialog box named "Acrobat PDFMaker" comes up saying " {Exclamation Point Yellow Triangle Icon} An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
If I right-click on a text file... and select Covert to PDF, it immediately pops open a PDF of the text file. Same with any image file.
This was all working perfectly up until out of nowhere it stopped working on January 26, 2015. See my original posting here: Acrobat XI Pro Word 2013 add-in stopped working
I can Print to PDF using the PDF Printer without any problems.
Creating a PDF in Outlook, no problems...
I'm hoping somebody can figure this one out... I'm completely stumped.... and I'm usually very good at troubleshooting stuff.

Click to Run according to Microsoft:
https://technet.microsoft.com/en-us/library/jj219427.aspx
"Click-to-Run is a Microsoft streaming and virtualization technology that reduces the time that is required to install Office and helps you run multiple versions of Office on the same computer. The streaming technology enables you to download and begin to use an Office product before the whole product is installed on your computer. The virtualization technology provides an isolated environment for Office to run on your computer. This isolated environment allows you to run the latest version of Office side-by-side with an earlier version of Office that is already installed on your computer."

WEP Password Won't Work!

I have a Wireless router, which can do WEP, WPA and WPA2 encryption. If I have WPA2, then my desktop (Windows) can't remember the password, so that encryption is out for the mo, WPA won't work on our old laptop, and so WEP is all that's left. Every device in my house (including my iPhone) can connect, but my MacBook fails too! I have tried loads of different WEP passwords, and it can still connect to other WEP protected networks, but not mine! Is there anything I could have done, or is this a general problem?

Just like Windows stores your network profile info in C:\Document and Settings, the mac stores your network location in a plist file.
WEP is really for B/G networks, most newer networks are using WPA/WPA2 because it is more secure.
Can you connect to WPA2 Personal with the mac and that router?
Can you create a new Windows profile under network settings? (you should be able to).
Sometimes if you cannot connect using ASCII character for the password, look at your Key 1: on Windows for the Hex version of the password and try typing the Hex in the password box.
IF your password for WEP is short, like less than 8 characters, that may be the problem, it order to get WPA2 you need a password at least 8 characters long, 10 is better and more accepted by encryption schemas. Try adding 1234 to the end of your existing password (i.e. password1234) in the router, then input it again to see if it works. Try making the password exactly 10 characters long if you can.
WEP is like having no security at all, WPA/WPA2 is much more secure.

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