Sky Go and BT Sport not working in firefox, they used to. Both work fine in Chrome.

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome.
I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider.
Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

hi anthony81, can you try to totally disable flashblock for testing purposes once in the addons manager, restart firefox and see if it is making a difference?
[[Disable or remove Add-ons]]

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Getting a green sceen and sound, but everything works fine in chrome.

I have a new computer it uses Windows 8. According to the Adobe website I have the latest version of flash player installed (16. something). I usually use Google Chrome for my browser, but my kids use internet explorer. I noticed about a week ago that when I played my one game the ads came up green and the kids said videos came up that way too (on IE). However in Chrome they work great. The real problem is Skype. I got on today and only get the green screen to see my Dad who I was talking to, but I can see myself in the playback video at the bottom perfectly fine. I have tried everything on the Adobe site that I can. I can usually fix things on the computer but this has me stumped. I am still getting used to the new operating system too, so that doesn't help me.

Please ask your question on a forum for the Flash Player

I am on windows 7 and I upgraded to 10.0.2 and now it will not open. I have removed firefox completely and uploaded it again and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version and once again nothing.

I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?

I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation.

My iPad 3 is not charging on my macbook pro mid-2012. It was working yesterday and it is not working now, and I'm trying to transfer files between them. How do I charge my iPad with my macbook without having to be a completely new computer?

I am trying to transfer files between my ipad 3 and my macbook pro mid-2012 and they will just not connect. I connected them yesterday and it worked fine. And i can not air drop these files into my ipad it has to be done through itunes. And i can not afford to buy a new computer. How do i get these two to connect without having to buy a completely new computer?

Computer USB ports, regardless of the computer maker, have a relatively low power output and thus are not good chargers. They will charge but it takes a long time. You should be charging your iPad from wall power, or a more powerful source like an in-car charger.
Buying another computer will not change that.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

Search and Address bar not working.

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This is the solution I got:
on:
;-please follow these steps:
1. Enter about:config in the Firefox location bar and press Enter.
You should see a warning that making changes to the Firefox configuration can be potentially harmful to Firefox's integrity. Click the I'll be careful, I promise button to continue.
2 In the Search box at the top, enter keyword as the search term. You should see a few remaining items, one of these is keyword.URL. It should be bold.
3 Right-click on the keyword.URL setting and select MODIFY from the dropdown menu.
enter your favorite search engine
In my case
I entered
https://www.google.com/search?q=
And that was a super fix
for more cool stuffs like [http://example.com website Alexa ranking ]

Keyboard and trackpad are not working, Keyboard and trackpad are not working

I'm using MBP 15" late 2008 with Maverick OS. A couple of days ago, the internal keyboard and trackpad are not working at all. I did all the troubleshooting. I even reformat it; installing the snow leopard and re-installing the maverick but no good result. I believe there's no problem with my keyboard because i can still do PRAM on my lappy. Everytime i'm booting up my MBP, it always looking for bluetooth trackpad and keyboard. I have not used those bluetooth peripherals from day 1 i've started using MBP. I just read on the internet about the same problem has happened on MBP 13" retina and APPLE fixed it by updating the software. I wish Apple will also do something for the old MBP to fix the intermal keyboard and trackpad problem.

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

Windows error: iTunes crashes (uninstall and reinstall does not work)

Hello all.
I (and another user) have had a problem with iTunes crashing when trying to open it. Windows just generates the typical vague error message that explains nothing as to what the problem is. Uninstalling and reinstalling did not work, and using the "Repair" option did not work either.
This was the solution. Hope it works for you. Cheers.
C ;o)
Here are the steps, some might be redundant, but still follow them to try and get iTunes to work.
1. *Extremely important* Close the QuickTime launcher in the tray on the right side of your Windows TaskBar (right-click on the blue QuickTime "Q" logo next to where you have the time and date and select "exit".) The QuickTime logo should disappear from the tray.
2. Go to where your iTunes library folder is, copy it and put it elsewhere on yoour hard-drive. This is where you asked your iTunes to point to and keeps the full repository of the files sync'ed to your iPod. If you don't do this, you will have to re-create the full library of all the music and files you have put into iTunes.
3. Unistall iTunes and reboot your PC.
4. Go to c:\Program Files\Quicktime and delete this whole folder.
5. Go to c:\Windows\System 32 and: delete the Quicktime FOLDER there; then (ii) scroll down and delete all other QuickTime related files (there should be 5-10 of them, I didn't count, some will have a name like QuickTMvr whatever).
6. Empty Recycle Bin.
7. Reboot your PC.
8. Go back to Apple Website and download: iTunes, and (ii) QuickTime installation only (without iTunes).
9. Install QuickTime FIRST (use newly downloaded version)! Check it works OK by opening it.
10. Close QuickTime lanucher from tray, as explained above in step 1.
11. Install iTunes (use the newly downloaded version).
12. Open iTunes. If it opens fine (clap your hands and say "hurray", and actually I said out loud to my PC, "Please work" and it did - I don't know if this step helped at all. ;o) ), then close iTunes FIRST BEFORE DOING THE NEXT STEP. Go to where the new iTunes (and library) folder is, rename the new iTunes folder (as you might notice when/if you open iTunes, that it is all blank), and copy the old iTunes folder (from step 2) to the same location. Re-open iTunes. It should be the way it opened the last time.

Btw.
Don't forget that, from my experience, most iTunes errors comes from malfunctioning instances of QuickTime.

I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

I'm guessing it's a compatibility problem similar to that that T-Mobile in the US has. I'm not familiar with chat-r wireless, but I'm guessing it's not a supported carrier for the iPhone. If they can't tell you how to fix it, I'm guessing it's just plain not going to work.

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.

I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

I have installed adobe flash player on my computer and this is not working please help

I have installed adobe flash player on my computer and this is not working please help

What is your operating system & version?
What is your web browser?
What means "not working"; what do you see instead of the expected Flash content?

HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

MAC Mouse and Keyboard Do Not Work, when I am trying to re-install the OS using "Command R" option

I am trying to re-install MAC OS 10.8.2, but when I hold "command R" I am asked for the firmware password, but the keyboard and mouse do not work.
If I only select "option" during the boot up process it will ask me for the firmware password, keyboard and mouse work, but I can only select the HD option.
Can someone advise what is the problem here, and your resolution.
I have tried different commands "option + command + R' with no luck.

I tried what was provided on the link, but it is not working.
I hold it down, before the gray screen and the chime, but it only prompts but the firmware password.
I tried based on the specific order in the support document and at a random press and hold.
No go any other thoughts?

I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong?

I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong? I have done this on both of my iPads and it hasn't let me go back on to iMessage on either of them.

iCloud System Status
Current
iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PSTUsers are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PSTUsers may be unable to place FaceTime calls. Normal service will be restored ASAP.
http://www.apple.com/support/icloud/systemstatus/

Sky Go and BT Sport not working in firefox, they used to. Both work fine in Chrome.

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