Sky Go Desktop - Cannot sign in to download.

When downloading a programme or movie to watch later via the Sky Go desktop and then attempting to log into the desktop to begin the download,  I am getting error code c38740 which says my log in details cannot be saved.  However it does give me access and the programme to be downloaded is listed on the Sky Go desktop.   Then  after clicking on 'Cheque download' the programme does not begin downloading and  after a few moments it disappears from the Sky go desktop. Any ideas whats going on please?   This has only happened since getting Windows 10 at the weekend so no doubt that has something to do with it!

Forgot to say I am using Internet Explorer not Edge.

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