Sky GO Issues watching TV boxset episodes.

Seem not to be unable to download tv box set episodes today. Silverlight version is up to date, I've logged in. Click play on an episode and it just sits their doing nothing. My internet connection is fine as I've watched the episode I wanted to watch instead on amazon prime. Having watched it their having now subscribed to netflix and amazon prime, connectivity and the quality of the picture streamed from these applications is consistently far superior to sky go. Resolution always seems to drop on sky go, or I get an error about concurrency which then terminates my session and I have to log back in even though I'm the only person streaming on my acccount, or it randomly presents an advert for me to watch then halfway though the advert it goes back to the programme...weird. Sky needs to sharpen its act, I haven't bothere ringing helpdesk as all i ususally get is..it's probably your internet connection, at which point I've usually got somethin sreaming on netflix or amazon to disprove the point!

Morning
There are a number of different concurrency error messages on Sky Go - the next time it occurs can you tell us what the exact error message, the time you started the stream, and how long had you been continuously streaming for?
Are you trying to download episodes or are you trying to stream from the Sky Go website? Are you able to watch live TV without any issues?
Thanks,

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