Sky Overcharged

So I've just gotten off speaking on the phone to the clueless although sincere Sky Agent. I have Sky TV + Phone Line + Free BB. The Sky TV subscription is Family with Sports half price. I cancelled my Sky TV subscription last month and it cuts on the 12th of this month. Looking at my bill I'm being charged from the 8th July to 7th August. A) Why am I being charged for a full month of TV I will not watch? The clueless agent tells me it's because I am being charged a month in advance and for the 4 days that I will have TV past the 8th July, that's what I will be charged for and the remainder credited back. BUT, he can't tell me for sure because he doesn't have access to next months bill? WHAT? I told him I'll ring back on the 13th, one day after my line is cut, 4 days after the bill B) I was charged the full amount for the TV. Why? Even the agent noted I have half price til December, now I that I've cancelled not only am I being overcharged I'm getting charged the full amount? C) Due to this blunder by Sky, with them charging me for a whole month AND the incorrect amount (£30 more) my direct debits for all of my other bills and payments have been missed, some incurring fines. How is that fair? Where do I stand on this? Disclaimer: I understand no sky agents can provide help on here, I've already spoken to an agent who really didn't explain anything to me other than phone the day after the subscription ends, I'm looking to see if any other community members/Sky customers have been in a similar situation and how it was rectified.

Will they charge me the discounted rate or charge me the normal subscription rate.
Why did they surprisingly spring on me the full subscription rate rather than the discounted rate I've had been paying for? All the times I've cancelled they've never charged the FULL subscription rate, the discounted rate as normal and then refund if necessary. This surprise has caused me to miss my other DD's

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    Message was edited by: min
    Message was edited by: min

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    Solved!
    Go to Solution.

    wort wrote:
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    I ordered the full monty Infinity, Phone, Broadband and TV package and did so via a cashback website. Strangely the next day they created separate order for just a phone install and my cashback track "failed". (saving BT £120). Although I've waited so long now I launched an investigation using my own evidence to Quidco and it was granted again!
    My Phone line was switched over pretty quickly (realised later that once your phone line has been switched to BT, to switch back to Sky and use their equipment at the exchange would cost a fee of £50! grrr). So I started to feel a little trapped. But tried to be positive.
    Unfortunately nothing else happened. I called BT who initially denied there was any order for anything else. Luckily I keep screen shots/emails + original details of my order much to their embarassment. They apologised but insisted they should put order again immediately on phone. (which would have saved BT more cashback but I said no thanks I will do it online). I tried to cancel everything but here I was told I would have to pay £50 to switch phone line back. The cheek! Trapped.
    I got a date 23rd of July for my switch over to Infinity, BT Vision Box arrived, engineer booked in on a 8am-1pm slot. Things were looking positive. Took day off and engineer was late but he did ring me to warn me in his defence. He seemed very competent and knowledgeable. After 5 hours though he said he had to leave and that he couldn't get it working although he thinks he cleared a fault on the line. I'm in IT and had a friend who used to be Openreach engineer. So we discussed in detail the situation.
    Obviously I do not know for sure, but appears that my FTTC service was a no go because the local Cabinet had no spare ports only five broken ones (he tried about 3 of these). He said he was not sure when more would be provisioned. (I thought surely in advance they would reserve one or check this!). Imagine ordering a Tesco grocery delivery only for the driver to turn up saying unfortunately they didnt have anything for me.
    But asI had been messed about for 6 weeks I thought BT will be straight back tomorrow to fix this. Engineer told me I would get a call next day. Heard nothing. I rang up 2 days later to be told the engineers were "deciding" what to do next. Never got a call back.
    Unfortunately thats where I have been ever since. Only yesterday was I promised a new engineer on 14th of July after another two calls I made to India and 40 mins on phone talking to very nice but time consuming operators:
    KULJEET FINGH (promised me a call back)
    SWATI KUMARI - very helpful and believes she has fixed this.
    I have had about 3 missed calls from scottish sounding customer service reps but they do not leave me a number to reach them. When I do call I get the India overflow or level 1 scripted service who don't know anything about the voicemails I received or my previous calls. Each calls takes ages to get through navigation then explain the situation.
    So now I am thinking to myself, why oh why should I let them make me wait about another two weeks. I am struggling to find a reason to stick with BT.
    Should I give up and give let Sky try and install Fibre?

    Well I have an update. I decided to stay as I was so far down the road. They gave me an engineer appointment of 14 of August which was totally disgusting.
    I rang up to complain and was promised a call back as they tried to expediate my request. Never happened.
    Whilst on these calls I also questioned the validity of sending another engineer unless they first checked that my local cabinet hard an available fibre port. I was promised and promised that they would put the notes on the call and it would not be a wasted engineer visit.
    Engineer came today. Wasted visit - no ports on the cabinet.
    He was not even sure why he was sent there knowing there were no ports. Talk about the blind leading the blind.
    The incompetency of this corporation is absolutely astounding even when their customers are telling them they are going to fail they lie to your face just to appease you on the phone and move you on.
    So I ordered my switch from sky to BT on June 6th.. and so far all I have is a phone line.
    On top of this I noticed that they have charged me a late payment fee by DD and full line rental for first month. BT were so slow at installing it all that my up front line rental apparently did not cover their initialy switch over. Despite telling me I would not be charged I have been charged.
    Now as a web designer I am now tempted to create basic website and use my SEO skills to push it to top of google rankings sharing with everyone of my experience of BT.

  • Hi I am trying to watch Sky Go on the internet but my Safari keeps quiting stating issuing the following reportsProcess:         Safari [1951] Path:            /Applications/Safari.app/Contents/MacOS/Safari Identifier:      com.apple.Safari Version:

    Hi ,y safari keeps quiting with the following issue report. Can someone please help me
    Process:         Safari [1951]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.6 (5533.22.3)
    Build Info:      WebBrowser-75332203~3
    Code Type:       X86 (Native)
    Parent Process:  launchd [1523]
    Interval Since Last Report:          14443 sec
    Crashes Since Last Report:           15
    Per-App Interval Since Last Report:  191056 sec
    Per-App Crashes Since Last Report:   5
    Date/Time:       2012-02-04 08:04:12.720 +0000
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  33054EDD-311F-45F6-A7B3-059C328FD39A
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   libSystem.B.dylib                       0x9082ed52 __kill + 10
    1   libSystem.B.dylib                       0x908a1242 raise + 26
    2   libSystem.B.dylib                       0x908ad681 abort + 73
    3   com.microsoft.net.coreclr               0x1518b8d4 0x15180000 + 47316
    4   com.microsoft.net.coreclr               0x1518b958 0x15180000 + 47448
    5   com.microsoft.net.coreclr               0x1518b3e8 0x15180000 + 46056
    6   com.microsoft.net.coreclr               0x15283b27 GetCLRRuntimeHost + 193895
    7   com.microsoft.net.coreclr               0x151b7553 PAL_InitializeCoreCLR + 58243
    8   com.microsoft.net.coreclr               0x1528130c GetCLRRuntimeHost + 183628
    9   com.microsoft.net.coreclr               0x15283d2a GetCLRRuntimeHost + 194410
    10  com.microsoft.net.coreclr               0x153fbdcf GetCLRRuntimeHost + 1734671
    11  ???                                     0x159000f3 0 + 361758963
    12  ???                                     0xffffffff 0 + 4294967295
    13  ???                                     0x1590001b 0 + 361758747
    14  ...microsoft.SilverlightPlugin          0x14132659 PackagingCrc32 + 285801
    15  ...microsoft.SilverlightPlugin          0x1385a2f3 DrmException_GetErrorDataFromHResult + 1112243
    16  ...microsoft.SilverlightPlugin          0x13e7a511 StylusPointCollection_InsertItem + 321105
    17  ...microsoft.SilverlightPlugin          0x13e7a913 StylusPointCollection_InsertItem + 322131
    18  ...microsoft.SilverlightPlugin          0x13e5ca4d StylusPointCollection_InsertItem + 199565
    19  ...microsoft.SilverlightPlugin          0x13e5de19 StylusPointCollection_InsertItem + 204633
    20  com.apple.CoreFoundation                0x92f4d772 __CFRunLoopDoObservers + 466
    21  com.apple.CoreFoundation                0x92f4ea10 CFRunLoopRunSpecific + 656
    22  com.apple.CoreFoundation                0x92f4faa8 CFRunLoopRunInMode + 88
    23  com.apple.HIToolbox                     0x968222ac RunCurrentEventLoopInMode + 283
    24  com.apple.HIToolbox                     0x968220c5 ReceiveNextEventCommon + 374
    25  com.apple.HIToolbox                     0x96821f39 BlockUntilNextEventMatchingListInMode + 106
    26  com.apple.AppKit                        0x94a776d5 _DPSNextEvent + 657
    27  com.apple.AppKit                        0x94a76f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    28  com.apple.Safari                        0x000166ad 0x1000 + 87725
    29  com.apple.AppKit                        0x94a6ff9f -[NSApplication run] + 795
    30  com.apple.AppKit                        0x94a3d1d8 NSApplicationMain + 574
    31  com.apple.Safari                        0x0000acee 0x1000 + 40174
    Thread 1:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x9081dd81 sleep$UNIX2003 + 63
    Thread 2:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.WebCore                       0x970f3587 WebCore::IconDatabase::syncThreadMainLoop() + 279
    3   com.apple.WebCore                       0x970f0e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
    4   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    5   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x907c1166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x907c895c mach_msg + 72
    2   com.apple.CoreFoundation                0x92f4ee7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x92f4faa8 CFRunLoopRunInMode + 88
    4   com.apple.CFNetwork                     0x97efb18c CFURLCacheWorkerThread(void*) + 388
    5   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    6   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore                0x914a56b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    3   com.apple.WebCore                       0x9710c77c WebCore::LocalStorageThread::threadEntryPoint() + 188
    4   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    5   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x907c1166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x907c895c mach_msg + 72
    2   com.apple.CoreFoundation                0x92f4ee7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x92f4faa8 CFRunLoopRunInMode + 88
    4   com.apple.Safari                        0x0002f33d 0x1000 + 189245
    5   com.apple.Safari                        0x0002f08a 0x1000 + 188554
    6   com.apple.Safari                        0x0002f023 0x1000 + 188451
    7   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    8   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x907c1166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x907c895c mach_msg + 72
    2   com.apple.CoreFoundation                0x92f4ee7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x92f4faa8 CFRunLoopRunInMode + 88
    4   com.apple.Foundation                    0x90c82520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
    5   com.apple.Foundation                    0x90c1edfd -[NSThread main] + 45
    6   com.apple.Foundation                    0x90c1e9a4 __NSThread__main__ + 308
    7   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    8   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x9081060a select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    2   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore                0x914a56b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    3   com.apple.Safari                        0x001ae478 0x1000 + 1758328
    4   com.apple.Safari                        0x00044cdd 0x1000 + 277725
    5   com.apple.Safari                        0x00044c2d 0x1000 + 277549
    6   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    7   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   libGLProgrammability.dylib              0x9220bb32 glvmDoWork + 162
    3   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    4   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x907c1166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x907c895c mach_msg + 72
    2   com.apple.CoreFoundation                0x92f4ee7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x92f4faa8 CFRunLoopRunInMode + 88
    4   com.apple.audio.CoreAudio               0x91d675f8 HALRunLoop::OwnThread(void*) + 160
    5   com.apple.audio.CoreAudio               0x91d67480 CAPThread::Entry(CAPThread*) + 96
    6   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    7   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore          0x9559ade3 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore          0x95579c36 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore          0x95604629 MPWaitForEvent + 197
    5   ...microsoft.SilverlightPlugin          0x138af238 wcscat + 48056
    6   ...microsoft.SilverlightPlugin          0x13b8425c CreateMediaSourceFromStream + 33724
    7   ...microsoft.SilverlightPlugin          0x138af720 wcscat + 49312
    8   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    9   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.CoreVideo                     0x931d4e61 CVDisplayLink::runIOThread() + 1087
    3   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    4   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore          0x9559ade3 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore          0x95579c36 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore          0x95604629 MPWaitForEvent + 197
    5   ...microsoft.SilverlightPlugin          0x138af238 wcscat + 48056
    6   ...microsoft.SilverlightPlugin          0x1390ebe1 GetAddrInfoW + 293681
    7   ...microsoft.SilverlightPlugin          0x138af720 wcscat + 49312
    8   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    9   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 14:
    0   libSystem.B.dylib                       0x907c834e __semwait_signal + 10
    1   libSystem.B.dylib                       0x907f2ccd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore          0x9559ade3 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore          0x95579c36 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore          0x95604629 MPWaitForEvent + 197
    5   ...microsoft.SilverlightPlugin          0x138af238 wcscat + 48056
    6   ...microsoft.SilverlightPlugin          0x1390ebe1 GetAddrInfoW + 293681
    7   ...microsoft.SilverlightPlugin          0x138af720 wcscat + 49312
    8   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    9   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                       0x907c1166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x907c895c mach_msg + 72
    2   com.microsoft.net.coreclr               0x1518f302 0x15180000 + 62210
    3   com.microsoft.net.coreclr               0x1518c428 0x15180000 + 50216
    4   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    5   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                       0x907f18c6 kevent + 10
    1   com.microsoft.net.coreclr               0x151bdcb4 PAL_InitializeCoreCLR + 84708
    2   com.microsoft.net.coreclr               0x151c23a7 PAL_InitializeCoreCLR + 102871
    3   com.microsoft.net.coreclr               0x151b53d7 PAL_InitializeCoreCLR + 49671
    4   libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    5   libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                       0x907c11ae semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x907f31c6 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                       0x90838449 pthread_cond_wait + 48
    3   com.microsoft.net.coreclr               0x151be3fd PAL_InitializeCoreCLR + 86573
    4   com.microsoft.net.coreclr               0x151c2ff3 PAL_InitializeCoreCLR + 106019
    5   com.microsoft.net.coreclr               0x151bd397 PAL_InitializeCoreCLR + 82375
    6   com.microsoft.net.coreclr               0x151bd8e5 PAL_InitializeCoreCLR + 83733
    7   com.microsoft.net.coreclr               0x154af007 GetCLRRuntimeHost + 2468423
    8   com.microsoft.net.coreclr               0x151b7553 PAL_InitializeCoreCLR + 58243
    9   com.microsoft.net.coreclr               0x154aeca4 GetCLRRuntimeHost + 2467556
    10  com.microsoft.net.coreclr               0x15298a14 GetCLRRuntimeHost + 279636
    11  com.microsoft.net.coreclr               0x1529a296 GetCLRRuntimeHost + 285910
    12  com.microsoft.net.coreclr               0x1534a675 GetCLRRuntimeHost + 1007797
    13  com.microsoft.net.coreclr               0x1534a731 GetCLRRuntimeHost + 1007985
    14  com.microsoft.net.coreclr               0x151b7553 PAL_InitializeCoreCLR + 58243
    15  com.microsoft.net.coreclr               0x15344b20 GetCLRRuntimeHost + 984416
    16  com.microsoft.net.coreclr               0x151b7553 PAL_InitializeCoreCLR + 58243
    17  com.microsoft.net.coreclr               0x1533c1e3 GetCLRRuntimeHost + 949283
    18  com.microsoft.net.coreclr               0x1533c6e5 GetCLRRuntimeHost + 950565
    19  com.microsoft.net.coreclr               0x1533c714 GetCLRRuntimeHost + 950612
    20  com.microsoft.net.coreclr               0x1529a6ae GetCLRRuntimeHost + 286958
    21  com.microsoft.net.coreclr               0x1533b16e GetCLRRuntimeHost + 945070
    22  com.microsoft.net.coreclr               0x151b53d7 PAL_InitializeCoreCLR + 49671
    23  libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    24  libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 18:
    0   libSystem.B.dylib                       0x907c11ae semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x907f31c6 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                       0x90838449 pthread_cond_wait + 48
    3   com.microsoft.net.coreclr               0x151be3fd PAL_InitializeCoreCLR + 86573
    4   com.microsoft.net.coreclr               0x151c2ff3 PAL_InitializeCoreCLR + 106019
    5   com.microsoft.net.coreclr               0x151bd397 PAL_InitializeCoreCLR + 82375
    6   com.microsoft.net.coreclr               0x151bd8e5 PAL_InitializeCoreCLR + 83733
    7   com.microsoft.net.coreclr               0x154af007 GetCLRRuntimeHost + 2468423
    8   com.microsoft.net.coreclr               0x151b7553 PAL_InitializeCoreCLR + 58243
    9   com.microsoft.net.coreclr               0x154aeca4 GetCLRRuntimeHost + 2467556
    10  com.microsoft.net.coreclr               0x151ee163 MetaDataGetDispenser + 122259
    11  com.microsoft.net.coreclr               0x1533b16e GetCLRRuntimeHost + 945070
    12  com.microsoft.net.coreclr               0x151b53d7 PAL_InitializeCoreCLR + 49671
    13  libSystem.B.dylib                       0x907f2055 _pthread_start + 321
    14  libSystem.B.dylib                       0x907f1f12 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x908ad641  ecx: 0xbfffe37c  edx: 0x9082ed52
      edi: 0x1480d230  esi: 0x1480d250  ebp: 0xbfffe398  esp: 0xbfffe37c
       ss: 0x0000001f  efl: 0x00200282  eip: 0x9082ed52   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x154d3010
    Binary Images:
        0x1000 -   0x5d3ffc  com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
      0x644000 -   0x64ffff  libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
      0x657000 -   0x681fe8  com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
      0x692000 -   0x6a1ffc  SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
      0x6cd000 -   0x6d2fff  com.apple.FolderActionsMenu 1.3.2 (1.3.2) <9ba69ef0bec96264a79fa28b3a5f058b> /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
    0x9dbc000 -  0xa0b5ff3  com.apple.RawCamera.bundle 2.3.0 (505) <1c7cea30ffe2b4de98ced6518df1e54b> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0xc291000 -  0xc296ff3  libCGXCoreImage.A.dylib ??? (???) <30bd95e38c8a203ee387013527cfd9d0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0xc2f3000 -  0xc2f4ffd +com.vmware.FusionVMDKPlugIn ??? (204229) /Library/Contextual Menu Items/FusionVMDKPlugIn.plugin/Contents/MacOS/FusionVMDKPlugIn
    0xc2f8000 -  0xc2faffe  com.apple.AutomatorCMM 1.1 (162) <413d7e87f90ba14adf2c2a08af448666> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
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    0x93987000 - 0x94887fe6  com.apple.QuickTimeComponents.component 7.6.9 (1680.9) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x94888000 - 0x9488cfff  libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x9488d000 - 0x949d7feb  com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x94a37000 - 0x95235fef  com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x95236000 - 0x952c0ff7  com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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    0x95448000 - 0x954ecff7  com.apple.QuickTimeImporters.component 7.6.9 (1680.9) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x954ed000 - 0x954fcfff  libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
    0x95542000 - 0x9554ffe7  com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x95550000 - 0x9582aff3  com.apple.CoreServices.CarbonCore 786.16 (786.16) <d2af3f75c3500c518c39fd00aed7f9b9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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    0x959c0000 - 0x95a7bfe3  com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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    0x95abe000 - 0x95adbff7  com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x95adc000 - 0x95adcffb  com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
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    0x95d73000 - 0x95db5fef  com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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    0x95ef1000 - 0x962affea  libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x962b0000 - 0x9637bfef  com.apple.ColorSync 4.5.4 (4.5.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
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