Sky sports max contracts

Is the sky sports max contact a monthly one?
Can it be cancelled at any time - if so how do you go about it.
BT broadband & phone line are to be continued and Vision to remain as pay as you go if possible.
Or does Sky sports remain as part of the 24 month contract so you have to continue with it?
Thanks

On the 24 month contracts your bundle broadband,vison and phone are for the full 24 months. Sky sports max at £11.99 is a 1 month contract so you can turn the sky sports part off ok.

Similar Messages

End of Sky Sports - grounds for breaking contract?

Apologies for some repetition of other queries but I've been looking through the board and am still not clear.
1) I currently purchase Sky Sports 1&2 as part of my contract. It seems that as I am not in an infiinity area I will no longer receive these. My contract is until November. If I wished to leave BT in order to get Sky Sports with another provider would I be leigitmately able to do so without penalty?
2) I am not currently in an infinity area but expect to be early next year at the latest (there appears to be a cabinet already installed within a half mile of my house) - will I be able to receive the BT sports channels for free via the app on my current package (until infinity is installed)?
Thanks.
Tom.

tfpattison wrote:
Apologies for some repetition of other queries but I've been looking through the board and am still not clear.
1) I currently purchase Sky Sports 1&2 as part of my contract. It seems that as I am not in an infiinity area I will no longer receive these. My contract is until November. If I wished to leave BT in order to get Sky Sports with another provider would I be leigitmately able to do so without penalty?
2) I am not currently in an infinity area but expect to be early next year at the latest (there appears to be a cabinet already installed within a half mile of my house) - will I be able to receive the BT sports channels for free via the app on my current package (until infinity is installed)?
Thanks.
Tom.
As sky sports is a rolling thing that can be cancelled with 30 days notice, I doubt it going will be grounds for ceasing your contract. I understand how you feel though. Many SS customers on BT will be forced to go back to sky if they cant get infinity and want a lot PL football.
Your best bet is to ring BT and see what they will do. They may have provision for this in place.

Sky Sports 1 and 2 and BT in general - Absolutely ...

I would like to start by stating this will be a bit of an essay but I hope anyone who opens this thread up takes the time and consideration to read and takes it on-board, I am particurlarly aiming that at prospective BT customers who may be here to consider taking up a contract with BT, I strongly urge you to NOT DO THIS and to use my experience as the leading reason why.
We have been BT customers since we moved into our current property back in 2003, we have the current full package on offer, BT Infinity, with the Sky Sports and ESPN upgrades and the full On Demand and Broadband services. We have experienced numerous problems over the past three to four years with connectivity issues. The broadband drops in and out all the time, it's hard to put a level of consistency on this but on some days it can drop out 25-30 times, it can happen a lot at the weekend some weeks or weekdays on the others or both, the timing varies, it doesn't appear to be reflective of particurlar weather conditions, not that this should really matter anyway but we've been investigating all possible lines of enquiry as to why the problems keep happening, by my calculation we've had 18 engineers out to visit the property, I myself, and this does not include the other numerous phone calls made by fellow family members, have called and reported the problem to BT at least 50 times in this time period, I've taken days off work to wait for engineers, I've unplugged and reset my hub more times than I care to remember, we've had the hub itself replaced four times, the Vision box replaced twice, the lines re-routed through our house twice and more e-mails and letters than I reckon President Barack Obama sends in one year in office!
And so far, to date, and I am talking about in the last five days, the problem still exists! The only way to get the connection back is to turn the hub off and back on again, or use the reset button, which we all know disrupts the hub and often results in further faults down the line, I would love to not have to do this but given we're paying for 24/7 internet access I should not have to sit around waiting, in most cases, up to 3-4 hours for the signal to return to the hub by itself (I know, I've timed it, something else I've wated much of my own time doing). The lights don't flash or change colour on the hub either when this problem occurs (the hub should register lack of connection, with the lights going from blue to either flashing blue or, in most cases, red, just for the record they stay blue but we have used various devices in this house ranging from state-of-the-art, brand-new laptops to tablets to i-phones to desktops and the problem occurs the same for everyone so before I get one of the many excuses I've already had from BT that it's a potential "device problem" you can forget that one, been there, done that!).
I have urged, and urged, and urged the engineers, the people I speak to one the phone, the personal advisors our case has been passed on too, to look at potential problems outside our property i.e. the exchange. This has been rebuffed time and time again. "It's not the problem sir, the problem is here sir, the problem is not our fault sir" etc. etc. etc. Well, guess what....
We've just received a phone call informing us that, from June 10th in our area, due to issues with the exchange being able to hold the signal, Sky Sports 1 and Sky Sports 2 will no longer be avaliable on our BT package. As huge cricket fans, from a personal perspective, first off, this is infuriating. The person we spoke too also claimed Sky have "pulled the plug" on the package so, also, I'm a little confused as too which is the actual issue here resulting in the loss of Sky Sports? That you've known all along that there has been problem in my local area with the exchange and the signal it can hold, or that Sky have pulled the rights to their sports package? Or perhaps that you spent £757 million recently on a new TV rights package for Premiership football for two new BT Sports channels (those ones you see currently advertised, on, of all channels, Sky Sports 1 and 2!) and actually are just quite happy to cut customers out who have lined your pockets with substantial monthly fees for programming you knew full well didn't work when you first signed contracts with Sky to pick it up, and then distributed to customers? Are you seriously telling me after, by my calculation, three years, you didn't know Sky Sports 1 and 2 didn't work in my local area, yet carried on debiting bank accounts, advertising the channels, supplying them and then, now, with less than a month's notice, you've pulled the plug? That takes me right back to the title of my message - absolutely disgraceful.
I should make it clear at this point we have experienced problems with BT Vision too, albeit not lately, thank God, although that is not to say the problems wouldn't return. Signal dropping in and out, screen crackling and dropping out, black screens frequently on SS1, SS2 and ESPN etc. As for the On Demand service, that is obviously effected by the hub signal dropping in and out, the Vision box also does not appear to correlate with the hub when the signal returns and remains offline for a further amount of time, even when it is disconnected and then reconnected. It is constantly buffering too when the signal is low. Also, one other, far more minor point, you've been advertising 'red button coming soon' now for about three months!? I don't know what your definition of 'coming soon' is, but it's not the same as mine I can assure you, and I'm willing to bet quite a few others too!
Can you give me a good reason why I shouldn't report you too Trading Standards for misleading and false advertising? For 3 years you've been selling us a Sky Sports package you know full well won't work properly in our local area, I don't blame you for Sky's monpoly on sport, but perhaps you can explain to me why you've given two answers that completely contradict each other to the future dealings with Sky Sports in our local area? Why have you not addressed the issues with the exchange for our connectivity problems, despite the fact your now claiming it is what is probably attributed to causing our issues with the two sports channels? Also, I have worked in customer service jobs and I know people wind the heck out of you on some days, but a significant portion of your "customer advisors" are rude and ignorant. You ring the freephone number, your on hold for half-a-century, you get put through to the call-centre in Bombay and you are treated with contempt, I actually feel sorry for the people who work out there, they are clearly reading from a script and lack in clear English Language skills, which is not their fault, it's yours. As for anyone who takes dispute with that, go and ask them a question next time like "how is your day?" They won't answer, they can't, it's not on their call sheet. The few I have dealt with who have clear use of the language are, as I said, rude and ignorant, often accusing me, quite clearly, of lying and of having not reported the problem, for me then to find out a later date when I speak to the technical deparment and to BT Openreach (and yes, I know they are two seperate companies) that date is not transferred correctly between the two which is why whoever you speak too in the call-centre usually only has a last referral point for you from some years ago, it's also quite clearly a deflection manouvre to keep you away from actually getting your problem resolved, paying Openreach to dispatch engineers if required and so you don't clog up the minimal amount of contactable phone numbers for the average customer that are based in the UK.
Failure to receive a suitable and acceptable answer to my queries will result in me having no other option but to consider taking the matter further, I am also inclined now to make it my work between now and the date of June 10th to persuade everyone I know and they know to stay as far away from your company as possible and the "services" you claim to provide.
Also, as huge cricket, and for that matter, NFL fans, maybe you should consider that many sports-viewers in this country aren't just about football. Yes I know that's where the money lies but there is profit to be made from other sports ventures too, I don't think you realize just how many fans you are leaving out in the cold over this move, the whole reason we, and we are just one example, subscribed to the Sky Sports package was for the cricket, and for the NFL. Two sports that are entirely monopolized by Sky, yes I realize, as I state earlier, that's not your fault, but why don't you show a bit of interest in them then? Why don't you be slightly different, you have over £700 million to spend on Premiership football but little else? If you want to attract more customers and build larger profit margins, you have to be more diverse and explore new options and directions to do this.
I'm sure some will say, "why not get Sky?" Well unfortunately we can't due to our location but at least Sky were up-front and honest enough to tell us this when they first came to do a consultation, one, that by the way, we had as a secondary option to BT due to the attractions of the On Demand package, that then wasn't offered by Sky. How sad it's come too this and what an awful way to treat loyal customers who have upgraded to the packages you have offered in all innocence to obtain a better and more fruitful service? Customers who have never been late with payments either and used the likes of the Box office service for both movies and music (when the latter was chargable) as well, the money you have had off us, and that is what we've received in return and yet, perhaps, the poorest reflection on us, is we have stuck it for so long, but we are at the end of our tethers now and utterly furious at the decisions we've learned today that I am going to ensure we get to the bottom of this.
Thank you for taking the time to read, what I appreciate, is a lengthy message. I didn't want to have to write this but it was the only way of making our problems and feelings clear, and I wanted to include everything so as not too mislead anyone myself.

Sadly as this is customer to customer forum you are only talking to fellow customers.
Perhaps it would be better to contact the Mods who are the only BT employees here,
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Question about integrating BT Sport in Sky Sports

Hi, I've recently moved house and am looking to get BT broadband/BT sport + Sky Sports. But since I'll have to register and have BT broadband installed first (for the phone line) before I have my Sky Sports set up will I have to add another 12 months to my 18 month BT contract to have BT Sport added to my Sky TV?
Thanks
Solved!
Go to Solution.

No, the condition for free sports is that you have at least 12 months remaining on your BT Broadband contract, which you will have.
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WARNING FOR VISION SKY SPORTS USERS!!!!!!!!!!!!!!!...

After being told i could cancel this at anytime when i added it on,i changed to
get it through my partners SKY cos it was better value as you get the full channels to Sky Sports4 .at the races etc.
Now when i noticed on the quarterly bill that i had been charged a extra month,i made a complaint and was told i had to
give them 30 days notice which i wasnt at any time.
I was told it was in the small print ,blah blah, but this is the best bit when they actually cut off the sky sports for the last 30 days,which in effect i was paying for.
Basically very very poor,cant wait till contracts up to change,so be warned people!!!

imjolly wrote:
I think that the OP has asked for his service to be cancelled now or a specific date but he has not given the required 28 days notice. BT have cancelled the service on the date requested but charged for the notice period. If the OP had been aware of the notice period as per T&C then he should have just deferred the cancellation date to the end of the notice period. That way he would have had the use of the service during the cancellation period
Err,
I actually understood every word of what you have posted above.
But, we don't know that. Yet, if it did happen as you describe above, then the above should have been pointed out to him (re the service would still be live for 30 days). Agree?
Rank - Mostly Harmless.

Sky Sports – not available for me

Now Im not just going to bash BT Vision mindlessly but Im so angry right now. I originally got Bt Vision because it was cheap and great value and fantastic series on demand. I have had little or no problems in the past 18 months as a Bt vision customer and no problems with the broadband or phone but this week I am cancelling Bt vision.
I ordered Sky sports one and two, great deal on the face of it however today I find out I cant even get it in my area! What angers me most is that there are massive billboards and adverstisements in my town about this deal when no one in the area can receive it. Why sell it to me when I cant even watch the content the bloke on the phone did a check for me and said I would be able to receive sky sports 100 per cent yet a week later im told I can't.
Im cancelling my Bt vision contract today and heading home to sky as I had a leaflet through my door today saying I can have 12 months three sky sports if I return!
I advise any sports fans not to get Bt Vision its just not worth it.

Llanad I assume like me you are in Bristol/Somerset area and therefore on the Mendip transmitter? I subscribed 3 weeks ago - the BT postcode checker confirmed I could get SS 1 and 2 - only to discover no-one using Mendip will get SS for about a year.
I am furious with BT over this for many reasons. They have caused me to transfer my broadband to BT as part of a package to get SS, under completely false pretences. I have spent hours trying to find out what is going on, but have heard nothing from BT. No email or phone call or announcements on the website to confirm about the Mendip transmitter - I only actually found out from posts on this forum. 2 phone calls have been answered by staff with no information, who have promised me a call back within 24 hours by someone who would be able to help me - I'm still waiting after 2 weeks.
What I really want is an official position on this from BT:
WHEN will I be able to get SS from the Mendip transmitter?
WILL you be enabling me to receive it through broadband in the meantime?
WHAT are my options for cancelling?
Can a moderator help me?

Problem setting up Sky Sports

Hi,
Received a BT Vision Box yesterday with the Viewing Card for Sky Sports 1+2. Bt Vision TV is all working fine, and put the viewing card into the slot within half an hour of setting the tv up. Followed the instructions and waited for the hour on the sky sports 1 channel but still had the black screen saying "Please insert your viewing card..." Have searched on the forums for a solution but can't see any for this problem. Checked on bt.com to see if i could re-activate the card but it had already been activated so no problem there.
Please help!!
Solved!
Go to Solution.

Best suggestion is to phone up and get through to the technical team who will activate it. It is an automated process taking about 48 hours I believe
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HT204291 I only get sound and no picture from my tv when playing sky sports through Air play , any help ?

I only get sound and no picture when playing sky sports through my air play , Help ?

apps can choose to block mirror
try restarting wifi router, ipad and appletv and try again if it still don't work maybe the app is blocking mirror

Playing sky sports app through my iPad to tv

Can not watch sky sports app from my iPad through the VGA adaptor to my tv, only sound comes out of tv and the picture just has sky sports on the screen, is there a setting to change this? Or is it restricted by sky from showing sky sports from my iPad, as all the other apps work fine like I player, itv etc please help.

I copied this from this website. The app merely plays the content. You have to subscribe.
http://www1.skysports.com/mobile/apps/7378885
* Sky ID required. If you are a Sky customer and do not currently have a Sky iD, visit My Sky for more information. If you are NOT a Sky TV customer you can purchase an auto-renewing monthly subscription to Sky Sports News for iPad for £4.99 (see the App store for details).

No Sky Sports despite card registration and ESPN w...

Help
I've registered my viewing card time after time, I've rebooted my Vision box, I,ve taken the viewing card out and put it back in again, I've left SS1 and SS2 on for hour after hour (or it seems like it). Still no SKY Sports.

neilwelsh wrote:
Help
I've registered my viewing card time after time, I've rebooted my Vision box, I,ve taken the viewing card out and put it back in again, I've left SS1 and SS2 on for hour after hour (or it seems like it). Still no SKY Sports.
Hi and welcome.
Ring technical directly and they will actvate the card for you. Sometimes even whilst your on the phone.
0800 111 4567.
Rank - Mostly Harmless.

How do i change my device for Sky Sports Mobile TV

I have a new phone and need to register it with my Sky Sports Mobile TV app (Android). Please can someone from SKY help me ASAP! Thanks

Thanks so much! I called this number and spoke to someone who denied all knowledge of neededing to do this for SkySportsTV app; After inisisting I was eventually told that they could deal with it and was on hold for 30minutes waiting to be put through to another department, at which point I was cut off!!!! Any other ideas? The first phone call probably cost me a fortune; was on there for 54mins! Thanks PS The cricket starts now.....haha

How can I get my sky sports app on to my new iPad and remove it from old ipad

How can I change my sky sports app from old iPad to new iPad

You can delete the app from your old iPad by tapping and holding on the app until it jiggles and displays an X. Then tap the X and confirm you want to delete the app.
If your new iPad is using the same Apple ID as your old iPad use the App Store app to download the app. As long as you are using the same Apple ID there will no charge for apps that have a fee.

Can't get viewing card to work! Sky Sports. 'VCN i...

Card arrived tuesday, but doesn't seem to work.....inserted right way up, in slot for over an hour on Sky sports channel, tried to activate online.... Keeps saying 'VCN is not the current card for support' .... Pls help as am really fed up now.
What does this mean & can anyone advise me?
Many thanks.

Hi TheChairman,
Strange, could you email in your account details and forum username and I'll take a look at this?
The email address is my profile, on my username to see it
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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Having trouble downloading Sky Sports App

I have a Blackberry Pearl 9105 and I am trying to download the following app (Sky Sports Live Football Score Centre) however, everytime I try to download this app it keep saying "Unavailable for this device". I have friends who have it on their Blackberry's who are unable to help me as they can't understand why it isn't working.
Any help would be grateful.
Thanks

I have the same problem as well with the curve 9380 which is one of the latest devices. Other apps like whatsapp and screen muncher are unavailable as well.

Question about Sky Sports F1

Hello, I am a big formula one fan and watch via the sky sports f1 channel however due to the sky price hikes & finances in general something has to give and with the rest of the sports channels not getting watched its been decided that the sports pack has to go to cut the bill.
i remember that in the past sky f1 channel was part of the variety hd package but they changed this so new customers could only get it as part of the sports pack. but i have friends who were on/still are on the old variety hd pack who were able to drop the sports pack but keep the f1 channel.
on the my sky section of the website it has me listed as been on "Variety with Sports HD", we have not changed anything on the tv packages for a number of years now so should still be on the old variety pack.
i'd just like to know if we are on the old variety pack & could indeed drop the sports pack but keep the f1 channel.
like i said at the lead i am a big f1 fan & really want to keep watching & i love what sky offer with there coverage and use the ipad app and red button goodies (whatever happened to there website streaming in-car video this year?) so really want to keep the sky f1 channel.
thank you in advance for any help

If you make any changes to the services. Past deal are invalidated and you only get the current packs at that time of change.... The top TV pack now includues HD by default... This means top TV pack Users Now get HD and on demand Boxsets included with out paying a seperate £10 HD fee, its allready added to the bundle for £6.... This replaced the other offers of extra channels... for the top TV deal... BskyB could issue updates to every account changing status but thats costs money and time... Its just easier to leave the old accounts with the same access rights and only alter new and updating users Sky card with the changed access levels.... The new top Tv bundle is called...

Sky sports max contracts

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