Sky video playout service isnt available xbox 360

I am having an issue with sky go on the Xbox 360 I can only view live tv when trying to play anything else I get the video playout error message. I have uninstalled and reinstalled app emptied the cache and formatted the memory could you please advise how to get this sorted please it's very frustrating.

Not sure if you are still looking. I have after about 3 months and ongoing discussions with Sky I have a fix for this! And since I never found it on this forum I 'll give this gem back. All you have to do is create a new user ID (you can have up to 10) in addition to your lead profile.Just register it as if you were creating a completely new account and sign in with this instead. You'll need your account number but this is on your original profiles homepage on my sky (if you're using sky go away from home like me) or just on your sky card in your box. Make sure you go through the whole process of verifying your email address and sign in with it on sky go on your laptop before you attempt with your console (took me a while to realise this) and it should work all fine!At least it did for me! Also just to clarify you will still have to use your old login for any bills, account management etc as the first one you create goes down as your lead profile.

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