Skylanders lost island app a scam?

After buying some jems and leveling to level 20 and having 10+ skylanders the app stops loading and the report comes up with EXC_BAD_ACCESS (SIGSEGV)
KERN_INVALID_ADDRESS at 0x00000000, have had a go at all the fixes i could find on this but nothing works, the support from the dev's for the game is useless.
Twice this has happened now, just a heads up on anyone else who has this app.

If it gets to the info banner and then closes, try hitting "take me there" instead of "close" on the info banner. Then you just close whatever store window comes up for you to buy Tree Rex's House or whatever.
It worked for me I haven't had any problems since.
A lot of people said it started crashing around the time they downloaded the iOS update.
Let me know if this works for you.
Erin

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