Skylanders Trap Team - elusive Kaos trap

I have been on the hunt for the Kaos trap gem in area stores but when I stopped by my local Best Buy I was told that the item had been discontinued. Is that true? Should I strike Best Buy off my list of shops to check for this item? 

Hi SandyM,
First, thanks for joining us here on the forums!
To be honest, it’s been pretty crazy trying to keep track of the availability of any given Skylanders figure, especially since some are significantly more limited than others. In regards to the Kaos Trap figure, I’m not sure if this has been discontinued. I’m leaning towards it potentially being available in the future since we still have it listed on BestBuy.com, which can be seen here.
Keep checking with your local store and more of these may show up in the future! You may also wish to frequently check BestBuy.com via the link above as well.
Thanks,
Brian|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

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    So, I see that all of the other versions of Skylanders Trap Team Dark Edition Starter Pack are on the site for pre-order, but the Xbox One version is missing.  When will it be available for pre-order?  And since it was announced for all platforms at the same time, I'm a little confused why all the preorders didn't open at the same time.

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  • Skylanders Trap Team Exclusive Bonuses?

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     Private Message

  • Skylanders Trap team Dark Edition Preorder Xbox One

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    Brian|Senior Social Media Specialist | Best Buy® Corporate
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  • Skylanders Trap Team at Best Buy

    Cloudcracker Prison. It's home to the most vile villains that Skylands has ever seen, but there's one problem — the ferocious foes have cracked through and escaped their confinement. It's up to you and the Skylanders to join forces once again and recapture these dangerous enemies. Armed with the new Traptanium Crystals, you'll be able to harness the power of the Elements to trap the foes within the magic material — and even transform into them, so you can infiltrate evil for the good of Skylands.
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     Private Message

    They are up now.
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    Using the e-mail you registered on the forum, I was able to locate the order, and have reached out to the leadership team at the Victory Lakes store. It seems that the item is still in transit, and has not arrived yet. I spoke to the manager Martha, and she has notified their warehouse team to make sure that they hold it for you when it arrives. I will also follow up with them to monitor the arrival, but you are welcome to contact the store later today or tomorrow. Since your order order was cancelled you will have to repurchase it, but the authorization should expire within 3 - 5 business days, and you will see the funds credited to your account. 
    Once again, I apologize for any inconvenience this has caused, and please do not hesitate to let me know if you have any questions or concerns. 
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