Skype 5: Skype can't connect

I'm trying to log into Skype 5 but it says "Skype can't connect"... How do I fix that?
Solved!
Go to Solution.

Skype 5 has been retired? What a shame! ....I'll never understand big companies and their questionable choices.... Oh well, I guess I'll use Skype 6 then, it's extremely ugly but at least it's pretty similar to Skype 5 in terms of layout...

Similar Messages

Skype can't connect. HOW DO I FIX IT!!!!!!!

Everytime i bring up my skype program i log in and the blue circle spins for about 20 seconds. Then highlighted in yellow it comes up with, Skype can't connect. I have tried re-installing it, and fidiling with my internet options. My firewall is completly off and i dont use a proxy server i use a ADSL connection and i dont have a wireless router. I SERIOUSLY HAVE TRIED EVERYTHING! SOMEONE PLEASE HELP! i wish there was a skype customer support number i could call

I haven't been able to connect for a few weeks. I have a brand new hard drive installed by HP.New Windows 7 Home Premium with SP1.Haven't been to any sites other than Skype.I have NO firewall running. I have NO anti virus running. I have downloaded & installed Skype 5.10.0.114.Skype can't Connect.I opened a NEW account with a New Credit Card.Skype can't Connect.This has got to be costing Skype a fortune. Dear Skype: Can you shed ANY light on the problem?Can anybody?Please let us/me know

I can't connect to the new downloaded version of Skype, as my old one is in the way, and don't know how to get rid of it.

I can't connect to the new downloaded version of Skype, as my old one is in the way, and I can't get rid of it. what do I do?

We'll need more details.
What happens when you drag the old version to the Trash?

Skype can't connect - How to get a refund?

I've spent hours going thru every post and recommendation (and there are a ton!) for the error message "Skype can't connect" and I STILL cannot connect (yes, I have the latest/only version; yes, my system requirements are met; yes, internet connection is fine; yes to every other piece of advice on this website). I need this service urgently to conduct business calls from abroad to the U.S. and have already paid for the unlimited subscription. Therefore, I would like an IMMEDIATE resolution to this connection problem or an immediate refund. PLEASE HELP.

I had no previous version of Skype; the latest one I downloaded is the only version ever on my computer, so this solution does not work, nor does any of the others I've tried on the many related threads on this community forum. Since there appears to be no other way to get Skype to work, I will have to find another way to contest the purchase of this service that doesn't work.

"Skype can't connect. Get help fixing this problem...

Well, I downloaded Skype. Then, i sign in to my account. And an error pops up on my computer screen that said "Skype can't connect. Get help fixing this problem". Someone help me fix this?
Solved!
Go to Solution.

Make sure you are running the latest updates both for Windows and Skype. See here for help on getting those: https://support.skype.com/en/faq/FA34438/why-should-i-update-my-skype-version-what-do-i-need-to-do-t...
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Can't connect or install skype on server 2008R2

Ok, so I have this problem.
No one can use skype on server. Whe you try to sign in, after some time of trying, skype says can't connect. But it was working sometime ago. First, I thought it was the problem with old version. So tryed to upgrade it to version 7.0.0.102 - i couldn't do that. Skype just craches or says it can't connect to server, try to download it manually. When i do that - nothing happens. The error when skype craches is below:
Faulting application name: SkypeSetup.exe, version: 7.1.0.105, time stamp: 0x54c263f3
Faulting module name: dhcpcsvc.DLL, version: 6.1.7600.16385, time stamp: 0x4a5bd9b5
Exception code: 0xc0000005
Fault offset: 0x00001b2d
Faulting process id: 0x57a0
Faulting application start time: 0x01d03c5d3def6fa0
Faulting application path: E:\Users\*****\Downloads\SkypeSetup.exe
Faulting module path: C:\Windows\system32\dhcpcsvc.DLL
Report Id: 8081c41b-a850-11e4-8a66-00155d03e65d
So, i downloaded full version of skype, installed it. Tryed to sign in - same thing, can't connect.
Firewall is ok. Tryed to delete it as mentions in some posts in here. Also, on server, that is identical to this, skype works fine.
Any thought how i can fix this issue?

Please, run the DirectX diagnostics tool (32-bit mode).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype for windows 7 issue ''skype can't connect''

i got a new pc and i couldnt get skype to work because i enter my information and it says ''skype can't connect''. i reinstalled skype, i restarted my internet, it worked on my other pc that was vista and i adjusted the capability. i dont know if it has to do with the update or my pc but can someone help me?

So simple as that my friends.
I encounted the same problem. In fact, what you have to do is to uninstall McAfee antivirus which simply blocks the access.
I've got the Microsoft Security Essentials and i'm more than happy with it.
Hope this is useful to you

SKype can't connect 7.2.0.103

I have tried around 4 posts here that happend to work for other people but it never worked for me,
I have tried clearing everything in IE, reinstall skype, change some settings in skype, change my password, reinstall skype again,
But nothing seems to solve my Skype can't connect, (it does have internet connection)
So please help me so I can use skype again !

Lolled wrote:
I have tried around 4 posts here that happend to work for other people but it never worked for me,
I have tried clearing everything in IE, reinstall skype, change some settings in skype, change my password, reinstall skype again,
But nothing seems to solve my Skype can't connect, (it does have internet connection)
So please help me so I can use skype again !
I Got the same problem this sux

Can't Connect To Skype Server

Currently trying to connect to skype and I get stuck on signing in, and it attempts this for a while until it eventually will tell me skype can't connect. I have upgraded to the latest version of skype and I don't have an active firewall, can anyone help?

Try the following: Reset Skype policies/proxieshttp://www.pcdust.com/Downloads/PolicyFix/PolicyFix.exe To reset your Skype local configuration (doesn't affect history) check "add shared.xml" and click "Clear Skype names". Make sure Skype is not running when you do this.http://www.pcdust.com/Downloads/ListFix/ListFix.zip

Can not Connect to Skype

I can not connect to Skype anymore.I have added exception in my firewall and I am not behind a proxy. Every time I want to connect a the circle rotates only and after a few minutes I receive error message "Skype can not connect.Get help fixing this problem". I have checked every thing, I tried to change listening ports, but the problem remains.I did not have this problem previously and I was able to connect easily.

Hi again sohoaudio,
Please disregard my previous reply as it was a copy/paste error.
eBuyNow ships globally and has a physical warehouse in the US. Although at the present time we do not offer phone support, we do our best to keep our response time to customer under 24 hrs and much more quickly when possible
We stand behind our 12 month warranty if a product is deemed as defective and will do their best to solve any technical issues or answer any questions regarding the features the GE Phones offer.
As you already know, to contact a support agent to receive a quick resolution please visit: http://ebuynow.info/en/contact/
By the way, your replacement phone is on its way to you!
Best,
eBuyNow Support Pro

"Skype Can not Connect" error on Windows 8.1

I have the same problem. I can connect from others computers but I can not connect anymore from my laptop runing W 8.1.
I uninstalled and reinstalled sype many times, installed the last version, I tried all suggestions in the FAQ,, same result:
"skype can not connect".
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

franz_oz wrote:
I have the same problem. I can connect from others computers but I can not connect anymore from my laptop runing W 8.1.
I uninstalled and reinstalled sype many times, installed the last version, I tried all suggestions in the FAQ,, same result:
"skype can not connect".
What exactly is the "latest" installed Skype version? In Skype go to Help -> About Skype.
What Firewall and Antivirus applications are installed on your computer?

Can't connect to skype, get invalid port, using laptop with iphone as router

can't connect to skype, get invalid port, using laptop with iphone as router

can't connect to skype, get invalid port, using laptop with iphone as router

Skype can't connect - most likely router problem, ...

Lately I can't connect to Skype at home. I've tried a lot of different solutions but none of them work.
The problem started a few months ago when I just couldn't sign into Skype (can't connect). At that time I had no change in any network settings on my computer nor my router. Interestingly enough, I could connect to Skype on Ubuntu (I have dualboot). Though even Ubuntu eventually failed to connect back then (just can't sign in) - still no changes in my network. I couldn't be bothered at the time with the problem so I just didn't use Skype.
However after some time (some weeks or a month or two), when I tried to connect to Skype again, it worked (on Win 7 as well as Ubuntu). Again, no changes to my network have been done in the mean time (Skype might of been updated, but I doubt it was on both platforms at the same time).
So Skype worked for a while until about a month ago, when the problem reoccurred. This time I said I'm going to get to the bottom of this so here is the situation:
I can connect to Skype at work no problem (on my desktop as well as my Android phone)
I can't connect to Skype at home (just won't sign in) on my desktop nor my phone
I have tried:
Reinstalling Skype with cleaning everything that Skype might have left behind
Installing an (a bit) older version 6.9 (because even the latest 6.11 didn't work). Though these two attempts I've come to see are in vain once I figured out that I can't connect to Skype on my phone as well.
Resetted my router a couple of times.
Reset my router settings to default.
Opened/forwarded Skype ports to my (local) IP. I even enabled DMZ to redirected all traffic to my desktop computer (although I'm not 100% sure that that worked as I imagine it should work).
Tried some proxy settings in Skype (Connection options) I found on your forum.
None of the above worked in any way...
My router is a TP-Link TL-WR1043ND with (I think the latest) firmware version 3.13.13 Build 130428 Rel.58290n (hardware is v1).
TLDR:
I can't sign in to Skype at home. It works when I'm at work. I can connect to Skype on my phone if I'm at work (over WiFi) or if I'm on 3G, but not if I'm on my home WiFi. That said, no software firewall can be the problem here, but my router. However I have no more ideas as to what else I can try. This forum is my last hope for finding a solution.
Please help.
Solved!
Go to Solution.

I do not know the makeup of Skype's internal security policies when it comes to this as they are not too open about this. Most companies are not. These are the only reasons I believe a block would occur based off any company's security policy.
1. A proactive measure - A blacklist of IPs is constantly obtained/updated to include anonymizer services that might harm the network.
2. An active/counteractive measure -
I. Someone uses an anonymizer to SPAM people on the Skype network:
a. Users complain using the abuse option. Users get the IP Auto-banned.
b. The company (Skype) receives the complaints or notices a trend and Manual/Auto bans the IP.
II. Too many people (connections) sign on with the same IP (due to an exit relay/proxy). Due to this being very suspicious, (maybe even DDos-like behavior) the IP is Auto-banned.
I tend to lean more towards the counteractive measure since I don't believe many proactive measures are needed to limit abuse. There is always at least one rotten apple that engages in illegal activity using anonymizers, proxies, etc. that ruin it for everybody. In reality I believe it is a combination/balance of the two. Not to be prejudice against anonymizers, just blacklists to protect the network from known attacks. For whatever reason once the threshold is met, the IP is banned. If I had to guess how long it would be in intervals of 30 days (30, 60, 90, 120, etc.). The whole Internet is not going to banned so the security policies in effect can't be too strict. It's goal is probably just to limit the majority of bad behavior that causes problems for their customers.
Skype is not the only service that reacts this way. Even ISPs will receive notices and in turn will send notices to their customer that since illegal activity (RIAA notices, etc.) is occurring due to a Tor exit relay or some other anonymizer, the ISP will terminate services with that customer if they don't cease (due to breach of contract).
I don't know whether you can limit an exit relay so it can't be used to access Skype. It may be a lost cause. If I made the choice to run a similar service it would be with a whitelist of people I knew who wouldn't use it to perform illegal activity, just remain anonymous when online.
You shouldn't have any issues running a non exit relay since in doing so your IP is not being broadcast all over the Internet like a calling card which an exit relay does. Changing your modem's MAC address is something you need to call your ISP for. However changing your router's MAC address generally does not require that. All that is required is a reboot of the modem, router, and possibly computer if you run into issues. You will probably continue to run into the same problem as long as you attempt to run an exit relay.
Be aware that for every IP that get's banned on your ISP is another IP a person could get issued for 24 hours to a week + after it gets released. Some people then visit this community and complain how they can't connect when it worked not too long ago and how Skype "sucks". So sometimes things like this create a ripple effect for other customers.

"Skype can't connect" on Mac for no obvious reason

This started two days ago. When I turn on my Mac, I launch Skype, try to log in and it just says “Skype can't connect”. Sometimes after a hundred of attempts, it lets me in. OS X 10.10. Latest Skype version sownloaded (7.2.412)

What worked for me was to completely remove Skype and re-install the most recent version. I'm using Skype version 7.6 which is compatiable with Mac OS X 10.10 Yosemite. To completely remove Skype follow the instructions at https://support.skype.com/en/faq/FA12073/how-can-i-completely-uninstall-and-then-reinstall-skype-for...

Skype can't connect on Mac

I'm on a Mac OS X Version 10.6.8
I can access my Skype account on my iPhone and can sign into my account on the Skype website but when I try to open Skype on my computer I get a message saying Skype can't connect.
I have not made any changes to my computer - it has just stopped connecting. Please, can someone give me some advice? Thanks!
Solved!
Go to Solution.

Please update your Skype to the right version for your Mac OS version as explained here: http://community.skype.com/t5/Mac/Upgrade-support-for-users-on-10-5-and-above/td-p/3488863
Then you will be able to connect to Skype again.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Skype 5: Skype can't connect

Similar Messages

Maybe you are looking for