Skype 6.21 has stopped working (Windows 7)
Hi, I ve got the same problem, Skype crashes after few seconds:
Faulting application name: Skype.exe, version: 6.21.85.104, time stamp: 0x542bca32
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x11745cd8
Faulting process id: 0x1160
Faulting application start time: 0x01cfec5ed8a595cb
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: unknown
and here's my logs:
http://netkam.org/skype/DxDiag.txt
I have reinstalled skype, deleting %appdata% skype folder and skype temp folder, uninstal flash player and nothing can help me. What I can do more?
Solved!
Go to Solution.
I've updated FLASH on Internet Explorer (download FLASH from IE is important) and now it works good
Similar Messages
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Skype 6.20 has stopped working (Windows 7)
I have a problem whit Skype " Skype has stoped working"
Faulting application name: Skype.exe, version: 6.20.0.104, time stamp: 0x53fd9215
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x9a119815
Faulting process id: 0x1850
Faulting application start time: 0x01cfcda561b861ce
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: cc484629-3998-11e4-bd66-1078d22dace1JustinPosadas wrote:
How can I get Skype to run? I got this below. Please help! Would gladly appreciate it.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 6.20.32.104
Application Timestamp: 53fd9279
Fault Module Name: Skype.exe
Fault Module Version: 6.20.32.104
Fault Module Timestamp: 53fd9279
Exception Code: c0000005
Exception Offset: 001bac6f
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 9573
Additional Information 2: 957302d7cbf8d53bf7482f36c320f36f
Additional Information 3: bccc
Additional Information 4: bccc5cb43970686cd6364a0671d1b919
Try first to update your Windows 7 installation to the latest Service Pack 1 (SP1).
http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1
If the issue will still persist after updating, then run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype 6.18 has stopped working (Windows 7)
hi,
same pb as everyone, my skype stops when launching
this is the message i get
Faulting application name: Skype.exe, version: 6.18.0.105, time stamp: 0x53b3f36a
Faulting module name: quartz.dll, version: 6.6.7601.17713, time stamp: 0x4ea78b37
Exception code: 0xc0000005
Fault offset: 0x0001577a
Faulting process id: 0x203c
Faulting application start time: 0x01cfaa7482fabd1c
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SysWOW64\quartz.dll
what should I do please ?
thanks a lotaciertrempe wrote:
hi,
same pb as everyone, my skype stops when launching
this is the message i get
Faulting application name: Skype.exe, version: 6.18.0.105, time stamp: 0x53b3f36a
Faulting module name: quartz.dll, version: 6.6.7601.17713, time stamp: 0x4ea78b37
Exception code: 0xc0000005
Fault offset: 0x0001577a
Faulting process id: 0x203c
Faulting application start time: 0x01cfaa7482fabd1c
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SysWOW64\quartz.dll
what should I do please ?
thanks a lot
Crashes on quartz.dll indicate problems with some device drivers.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype 6.22 has stopped working (Windows 7)
I'm having the same problem, please HELP!
This is what I got from my event viewer...
Faulting application name: Skype.exe, version: 6.22.64.107, time stamp: 0x547355e4
Faulting module name: Skype.exe, version: 6.22.64.107, time stamp: 0x547355e4
Exception code: 0xc0000005
Fault offset: 0x00901dc6
Faulting process id: 0xdf0
Faulting application start time: 0x01d00e1a461fa34d
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files\Skype\Phone\Skype.exe
Report Id: d30e330d-7a2a-11e4-8fd6-def22beea04a
I tried installing the previous problem. Now, it seems to be working....
Solved!
Go to Solution.kikeestebaranz wrote:
Hatalı uygulama adı: Skype.exe, sürüm: 7.1.0.105, zaman damgası: 0x54c25acc
Hatalı modül adı: Flash32_16_0_0_305.ocx, sürüm: 16.0.0.305, zaman damgası: 0x54cff11b
Özel durum kodu: 0xc0000005
Hata uzaklığı 0x001fc45f
Hatalı işlem kimliği: 0x1d50
Uygulama başlangıç zamanı: 0x01d04c2f6bb1134e
Hatalı uygulama yolu: C:\Program Files (x86)\Skype\Phone\Skype.exe
Hatalı modül yolu: C:\windows\SysWOW64\Macromed\Flash\Flash32_16_0_0_305.ocx
Rapor kimliği: bcbcc394-b822-11e4-962e-ac72892b7671
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
Do you have the latest Adobe Flash Player for Interneet Explorer installed?
What do you see when you open this link in your Internet Explorer?
http://www.adobe.com/software/flash/about/
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer. -
Skype 7.7 has stopped working on Windows 10
Hi Everyone, After some updates on Windows 10 (Licensed), my Skype ver 7.7 stopped working. I have tried to do the following to see if its fixed but nothing has made it to work so far, 1- Reset all Skype Settings2- Uninstall and re-install multiple times3- Cleared all IE temp folder and cache4- Followed the options mention in this thread (http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-has-stopped-working/m-p/4055780#M357080) Event viewer has following warning against 'RestartManager' source, Application 'C:\Program Files (x86)\Skype\Phone\Skype.exe' (pid 10264) cannot be restarted - Application SID does not match Conductor SID.. DxDiag log file is attached. Help appreciated.
After my last reinstall..i got it to work however it took me a restart which i missed in my previous steps.. Problem solved
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Skype 7.7.103 'Skype has stopped working' - Windows 7
I have tried solutions offered by similar posts, but have failed to come up with a solution that works. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-has-stopped-working/m-p/4055780#M357080 I have a newly built PC with Windows 7, and when we upgraded to Skype 7.7, it has consistantly given the "Skype has stopped working" message every time I try to use it. I have my DxDiag results attached. Here is the error log entry from my Event Viewer...Faulting application name: Skype.exe, version: 7.7.64.103, time stamp: 0x55b7d8d0
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x15e8
Faulting application start time: 0x01d0d2f5e88be243
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Any help would be greatly appreciated. Thanks!teflontree wrote:
Faulting application name: Skype.exe, version: 7.7.0.103, time stamp: 0x55b7d8c2Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x848
Faulting application start time: 0x01d0d476203aae3f
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 63e01523-4069-11e5-af32-902b3439af4c Thanks for your time and help with thisThe same error message as here, so the solution will also be the same. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-103-Skype-has-stopped-working-Windows-7/m-p/4077205#M361163 -
When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
Windows 7 - 'iTunes Has Stopped Working' Window Repeatedly Popping Up
Hi there, I've encountered a problem that I couldn't fix myself so I'm hoping someone can impart with some knowledge.
The dreaded 'iTunes has stopped working' window pops up constantly, and continues to reappear again and again. Even navigating to this forum, finding the right place to post and typing this very question is a pain as it has popped up about 7 times since I started typing it. If I leave my laptop alone for a few minutes, I come back and there's about 15 windows open saying the same thing. This is super annoying as I'm trying to get some work done, but any ounce of productivity I have is stifled by this. I am very close to headbutting the screen before I throw my laptop into oncoming traffic on the street below.
I've tried restarting the system, shutting it down and leaving it off for a bit, ending any iTunes-related processes in Task Manager but all have failed.
I'm using Windows 7 Home Premium 64-bit SP1
HP Pavilion G6
4GB RAM
Any help will be greatly appreciated, thanks.Hi there 46Villan,
I understand that you are seeing an issue with iTunes for Windows and you are getting a recurring error message on your computer. I understand how this would be frustrating to you and would stifle productivity. In order to help you troubleshoot this issue, I suggest that you perform the steps found in the following article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
If the issue continues after attempting those steps, you may need to consider uninstalling then reinstalling iTunes and its related components completely:
Remove and Reinstall iTunes and other software components from Windows XP - Apple Support
http://support.apple.com/en-us/ht1925
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Itunes has stopped working Windows is checking for a solution ....
After I just upgrade my itunes and restart the computer I click on itunes and get a message itunes has stopped working Windows is checking for a solution to the problem….’ This is then followed by another message ‘a problem caused the programme to stop working correctly. Windows will close the program and notify you if a solution is available.’
I try to open in "safe mode" and getting the same message.
I am trying to figure out what to do about my son's itouch he has lost it/stolen at school. Feeling worried and would like to be able to get in my itunes account now.This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem. -
What is this : "Firefox has stopped working Window is chcking for a solution to the program"
I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error
"Firefox has stopped working
Window is checking for a solution to the program"
and then it show
""Firefox has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."
| Close Program |"
How i solved out itYour Firefox 3.6 is apparently crashing or hanging.
Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html
Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] -
I get a message every time I truro sync it says iTunes has stopped working windows will contact you if a solution is found.
I know you can't help with my Yahoo problem, however, apparently at some time in the past I have went to the Sync and tried to figure it out on both my laptop and my desktop, because I have the long snyc key information. However, when I go to try to sync both computers I never get the box to enter that key on either one. That is my problem. So should I try and get a new sync key and see if that works.
-
Skype 7.5 has stopped working on Windows 7
Hello everyone
I keep getting the "Skype has stopped working" error message whenever I start Skype. I'm using Windows 7, updated with all the recent updates. Skype was working fine up until yesterday (it crashed occasionaly, but was useable. I have tried reinstalling Skype, but it didn't help.
I have provided the error log. Thank you in advance to all who read this and I hope that someone can help me.
Attachments:
error log.png 58 KBTry to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder. -
Skype 7.6 has stopped working on windows 8.1
getting the "skype has stopped working" error every time I open skype, ran directx diagnostics, all's fine there. Ran event viewer and got this error message for skype: Faulting application name: Skype.exe, version: 7.6.0.105, time stamp: 0x559165ab
Faulting module name: Skype.exe, version: 7.6.0.105, time stamp: 0x559165ab
Exception code: 0xc0000094
Fault offset: 0x00406887
Faulting process id: 0x4ef4
Faulting application start time: 0x01d0b8ed6271df52
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: a4952128-24e0-11e5-8275-0c8bfd12fb96
Faulting package full name:
Faulting package-relative application ID: I have uninstalled and reinstalled skype twice, all my drivers are up to date. Not sure what needs to be fixed. system info is:Processor: Intel Core i5-4200U CPU @ 1.60GHz 2.30GhzRAM: 6.00GBSystem type: 64bitPlease, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
-
Skype 7.5 "has stopped working" on windows 8.1
Crashes on startup. I installed lates updates.
Log:
Faulting application name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Faulting module name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Exception code: 0xc0000094
Fault offset: 0x00bd8c5d
Faulting process id: 0x79c
Faulting application start time: 0x01d0a5b700a8ac41
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 4088dd8f-11aa-11e5-beec-002522eb04b2
Faulting package full name:
Solved!
Go to Solution.Solved by deleting all skype settings.
http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/td-p/2965040 -
Skype 7.1 has stopped working
Hello,
for the past month, on startup on Skype (7.1), appears the message "Skype has stopped working".
I have installed and uninstalled it several times but couldn't fix the problem.
I also had problems with IE11, so yesterday I managed to have IE9 instead and it is now working.
Can someone help me?
Thank you
Solved!
Go to Solution.D3D11.dll, version: 6.2.9200.16570 was most likely installed with KB2670838 Windows Platform Update (http://support.microsoft.com/kb/2670838) or with IE11 update.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
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