Skype 7.0.0.102 version not working on Windows 7

We all use Skype in the office for sending instant messages to each other. One of my colleagues which uses Windows 7 has an issue with Skype where it has stopped working,  I have checked the error log and it is showing this: Description:Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897addFaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x00570000Faulting process id: 0x1cb8Faulting application start time: 0x01d01adb4f2f99a5Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: unknownReport Id: 34412117-89f3-11e4-99f4-14dae96dfd05Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Application Error" />    <EventID Qualifiers="0">1000</EventID>    <Level>2</Level>    <Task>100</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2014-12-22T15:57:18.000000000Z" />    <EventRecordID>58905</EventRecordID>    <Channel>Application</Channel>      <Security />  </System>  <EventData>    <Data>Skype.exe</Data>    <Data>7.0.0.102</Data>    <Data>54897add</Data>    <Data>unknown</Data>    <Data>0.0.0.0</Data>    <Data>00000000</Data>    <Data>c0000005</Data>    <Data>00570000</Data>    <Data>1cb8</Data>    <Data>01d01adb4f2f99a5</Data>    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>    <Data>unknown</Data>    <Data>34412117-89f3-11e4-99f4-14dae96dfd05</Data>  </EventData></Event>  Does anyone know the solution? Everyone else in the office can use Skype fine as we are on different operating systems. 

ColS1984 wrote:
We all use Skype in the office for sending instant messages to each other. One of my colleagues which uses Windows 7 has an issue with Skype where it has stopped working,  I have checked the error log and it is showing this: Description:Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897addFaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x00570000Faulting process id: 0x1cb8Faulting application start time: 0x01d01adb4f2f99a5Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: unknownReport Id: 34412117-89f3-11e4-99f4-14dae96dfd05Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Application Error" />    <EventID Qualifiers="0">1000</EventID>    <Level>2</Level>    <Task>100</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2014-12-22T15:57:18.000000000Z" />    <EventRecordID>58905</EventRecordID>    <Channel>Application</Channel>      <Security />  </System>  <EventData>    <Data>Skype.exe</Data>    <Data>7.0.0.102</Data>    <Data>54897add</Data>    <Data>unknown</Data>    <Data>0.0.0.0</Data>    <Data>00000000</Data>    <Data>c0000005</Data>    <Data>00570000</Data>    <Data>1cb8</Data>    <Data>01d01adb4f2f99a5</Data>    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>    <Data>unknown</Data>    <Data>34412117-89f3-11e4-99f4-14dae96dfd05</Data>  </EventData></Event>  Does anyone know the solution? Everyone else in the office can use Skype fine as we are on different operating systems.  

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    Image Name                     PID Session Name        Session#    Mem Usage
    ========================= ======== ================ =========== ============
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    System                           4 Services                   0        956 K
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    svchost.exe                    856 Services                   0      5,832 K
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    svchost.exe                   1316 Services                   0     11,852 K
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    wisptis.exe                   1432 Console                    1      6,512 K
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    svchost.exe                   2524 Services                   0     12,836 K
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    iexplore.exe                  3640 Console                    1     59,180 K
    wltuser.exe                   3704 Console                    1     10,016 K
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    svchost.exe                   2680 Services                   0     21,228 K
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    conhost.exe                   3012 Console                    1      5,200 K
    tasklist.exe                  4300 Console                    1      4,664 K
    WmiPrvSE.exe                  4340 Services                   0      5,352 K

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