Skype 7.2 , 7.3, 7.4 crashes on startup on windows...
Skype is crashing when starting up / signing in since version 7.2 came out. I have re installed my intire computer now (so als Windows 8.1) and it is still doing the same. I have reverted to version 7.0.0.102 which I was able to find available on the internet.
Skype has removed all possibilities of downloading and installing older WORKING !!! version all together.
I have also spend more then 4 hour with a number of support "chats" resulting in NOTHING!!!
Now ity seems that also this posibility of "support"has been removed.
I am now going to actively advise my friends ansd famaly to NOT use skype any more .
Solved!
Go to Solution.
Please find below with the windows event log entries.
I reverted back to skype version 7.0.0.102 which was and is working fine !!
Please take this serious. There is most defenitly a bug in the program from version 7.2 onwords.
Best regards,
Log Name: Application
Source: Application Error
Date: 7-5-2015 15:21:48
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Erasmus
Description:
Faulting application name: Skype.exe, version: 7.4.80.102, time stamp: 0x55311f54
Faulting module name: MFCORE.DLL, version: 12.0.9600.17415, time stamp: 0x545036e9
Exception code: 0xc0000005
Fault offset: 0x001da525
Faulting process id: 0x1340
Faulting application start time: 0x01d088c8c065ee1d
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\MFCORE.DLL
Report Id: 03769d95-f4bc-11e4-826f-0022159d4cf3
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-07T13:21:48.000000000Z" />
<EventRecordID>5688</EventRecordID>
<Channel>Application</Channel>
<Computer>Erasmus</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.4.80.102</Data>
<Data>55311f54</Data>
<Data>MFCORE.DLL</Data>
<Data>12.0.9600.17415</Data>
<Data>545036e9</Data>
<Data>c0000005</Data>
<Data>001da525</Data>
<Data>1340</Data>
<Data>01d088c8c065ee1d</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\SYSTEM32\MFCORE.DLL</Data>
<Data>03769d95-f4bc-11e4-826f-0022159d4cf3</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 7-5-2015 15:07:42
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Erasmus
Description:
Faulting application name: Skype.exe, version: 7.4.80.102, time stamp: 0x55311f54
Faulting module name: MFCORE.DLL, version: 12.0.9600.17415, time stamp: 0x545036e9
Exception code: 0xc0000005
Fault offset: 0x001da525
Faulting process id: 0x1d04
Faulting application start time: 0x01d088c6af105890
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\MFCORE.DLL
Report Id: 0b31317e-f4ba-11e4-826f-0022159d4cf3
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-07T13:07:42.000000000Z" />
<EventRecordID>5678</EventRecordID>
<Channel>Application</Channel>
<Computer>Erasmus</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.4.80.102</Data>
<Data>55311f54</Data>
<Data>MFCORE.DLL</Data>
<Data>12.0.9600.17415</Data>
<Data>545036e9</Data>
<Data>c0000005</Data>
<Data>001da525</Data>
<Data>1d04</Data>
<Data>01d088c6af105890</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\SYSTEM32\MFCORE.DLL</Data>
<Data>0b31317e-f4ba-11e4-826f-0022159d4cf3</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 7-5-2015 14:18:32
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Erasmus
Description:
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: MFCORE.DLL, version: 12.0.9600.17415, time stamp: 0x545036e9
Exception code: 0xc0000005
Fault offset: 0x001da525
Faulting process id: 0xdec
Faulting application start time: 0x01d088bfeac3e608
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\MFCORE.DLL
Report Id: 2ccfeec8-f4b3-11e4-826f-0022159d4cf3
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-07T12:18:32.000000000Z" />
<EventRecordID>5620</EventRecordID>
<Channel>Application</Channel>
<Computer>Erasmus</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.4.0.102</Data>
<Data>55310e09</Data>
<Data>MFCORE.DLL</Data>
<Data>12.0.9600.17415</Data>
<Data>545036e9</Data>
<Data>c0000005</Data>
<Data>001da525</Data>
<Data>dec</Data>
<Data>01d088bfeac3e608</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\SYSTEM32\MFCORE.DLL</Data>
<Data>2ccfeec8-f4b3-11e4-826f-0022159d4cf3</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
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Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines
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Error message is:
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Faulting package full name:
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Thanks!We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
it should create file like AppHang_lync.exe_some numbers. search for the latest one.
Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
Response.BucketId=3a18275b4e359a3d32b33b327b07846b
Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
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UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
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LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
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LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
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Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: James-Price-HP
Description:
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Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
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Faulting module path: unknown
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
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<Computer>James-Price-HP</Computer>
<Security />
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<Data>52aed7f3</Data>
<Data>unknown</Data>
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<Data>01cfccc5f1cfe79b</Data>
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and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives On.
When you did the download and/or installation of Premiere Elements 11, did you do so with antivirus and firewalls Off?
We will be watching for your results.
Thanks.
ATR
Add On..if the above does not work, we may have to consider a complete and clean deactivate, uninstall, reinstall of Premiere Elements 11 as well as an uninstall/reinstall for QuickTime. Do you have an Premiere Elements 11 installation disc or installation files if it comes to this? -
Crash at startup, only windows result screen shows up
I have uninstalled and reinstalled firefox, plus performed a virus/malware scan, nothing shows up.
Here's the report information:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 34.0.5.5443
Application Timestamp: 5475e0b9
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea91c
Exception Code: c0000005
Exception Offset: 00052df6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: e646
Additional Information 2: e646ae9d02dea5a3bae8b2b9c507d30d
Additional Information 3: 02ed
Additional Information 4: 02edd2bbe3adaaff7ecfc1cdfedc76a0I was able to get it half working... I had to run it in XP compatibility mode. This is after a uninstall/reinstall also. Also I am not computer savvy, so please be patient with me.
Here's the info from Firefox and not windows 7:
Application Basics
Name: Firefox
Version: 34.0.5
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports (including 1 pending crash in the given time range)
Extensions
Name: Adblock Plus
Version: 2.6.6
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: MEGA
Version: 2.0.212
Enabled: true
ID: [email protected]
Name: Weather Forecast
Version: 0.1.5
Enabled: true
ID: jid1-aqwHRwQpv3JUMs@jetpack
Graphics
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumdx32 igd10umd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 3600 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300
Device ID: 0x0046
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 1-12-2011
Driver Version: 8.15.10.2281
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 00000000
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
browser.startup.homepage_override.buildID: 20141126041045
browser.startup.homepage_override.mstone: 34.0.5
dom.mozApps.used: true
extensions.lastAppVersion: 34.0.5
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 1
media.gmp-gmpopenh264.lastUpdate: 1419832641
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1420883560
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1420883561
places.history.expiration.transient_current_max_pages: 85317
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1419833107
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: true
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
--------------------- -
Bridge CS6 crashes on startup with Windows Vista
I have just installed Adobe Bridge CS6 on a Windows Vista system. When I try to open it I get a message "Adobe Bridge CS6 has stopped working". The program won't open. Solutions?
Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Adobe Bridge forum, where you'll get more specialized help.
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Adobe Premiere Pro CC Crashes on startup after upgrading to new computer monitors
Hey everybody, I am tech-savvy so go ahead and throw detailed answers at me. I recently updated to Windows 8.1 because Premiere Pro CC (version 7.2.1) crashed on startup in Windows 8. After the update to Win8.1, it worked fine with my old 19in. VGA full-screen monitors. However, after I installed new HD wide-screen monitors yesterday, I opened Premiere Pro and it started up just fine and is stable until it processes a video file. If I'm fast enough, it will successfully import a file from the media browser, but as soon as it "processes" the video in the media browser or the video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried every trick in the book- including changing the monitor refresh rate down from 144Hz to 60Hz, tried using an HDMI cable instead of DVI-D, and tried reinstalling Premiere Pro (restarting the computer at the proper points in the process), and tried setting it to render using no GPU acceleration (Mercury software only). Nothing seems to work. Below are the specs on my computer:
CPU: AMD FX-8120, GPU: Dual AMD HD Radeon 6670's 1GB GDDR3 each outputting to its own monitor via DVI-D Dual Link, Monitors are ASUS VG248QE 24" running 1920x1080p resolution @ 144Hz, 7200RPM Western Digital HDD.I had this same problem on my HP laptop that has two video cards. I had to dissable the Intel 4000 in order to get Premiere CC to function. However, once this one done, it was no longer possible to use the external monitor (even when I closed the lid, it simply would not recognize the external monitor). Thus, each time I'm using Premiere CC then I have to disconnect the monitor and use device managre in Win8.1 to dissable Intel. It's really a huge pain in the arse. Also, I do not have an option to choose to choose a second monitor in Win8 once the Intel is dissabled. I've updated both drivers - so, I guess that's the only solution there is for my laptop. I'd suggest not using this software with a HP laptop that has two graphics cards.
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ApplePhotoStreams.exe crashes on startup
Hello,
I having the problem that the ApplePhotoStreams.exe crashes on startup of windows 7 (32-bit). At manuall start it happens the same. It works on another PC very well. I reinstalled icloud a few times but it doesnt solve the problem.
What can I do?
Greets Enrico
That are the problem details:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: ApplePhotoStreams.exe
Anwendungsversion: 7.1.75.5
Anwendungszeitstempel: 4eb0a8dc
Fehlermodulname: KERNELBASE.dll
Fehlermodulversion: 6.1.7601.17651
Fehlermodulzeitstempel: 4e2111c0
Ausnahmecode: e06d7363
Ausnahmeoffset: 0000d36f
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
Lesen Sie unsere Datenschutzbestimmungen online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407
Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txtSame Problem here, but Win7 32 Bit (fresh install!!): This are the problem details I get. Re-Install did not work for me.
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: ApplePhotoStreams.exe
Anwendungsversion: 7.2.5.1
Anwendungszeitstempel: 4f3a19cc
Fehlermodulname: ApplePushService.dll
Fehlermodulversion: 2.1.19.1
Fehlermodulzeitstempel: 4f3de55c
Ausnahmecode: c0000005
Ausnahmeoffset: 000019ef
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789 -
7.6 Skype Crashing on Startup in Win 7 x64 bit
I have not been able to launch Skype successfully in several days. the previous weekend, I applied multiple windows updates. I was running my computer when it suffered a crash event, and now whenever I open skype, the following log appears when it immediately crashes
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 7.6.0.103
Application Timestamp: 55801087
Fault Module Name: Skype.exe
Fault Module Version: 7.6.0.103
Fault Module Timestamp: 55801087
Exception Code: c0000094
Exception Offset: 00406887
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ae85
Additional Information 2: ae8526f838793cf9d6b5251831abf74f
Additional Information 3: 6256
Additional Information 4: 62564dcf6c1d62b6c52ad8fa271c3338
At this time I've cleared the temp folder and renamed my settings folder, I've uninstalled and reinstalled the software, and even installed a lower version.
Not sure if its relevant, but in the temp folder was the attached text file.
This is the post from the Event Viewer > Custom Views > Admin Events:
Faulting application name: Skype.exe, version: 7.6.0.103, time stamp: 0x55801087
Faulting module name: Skype.exe, version: 7.6.0.103, time stamp: 0x55801087
Exception code: 0xc0000094
Fault offset: 0x00406887
Faulting process id: 0x143c
Faulting application start time: 0x01d0aa64a142e1bc
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: eb32db0d-1657-11e5-a8d4-f46d042b90aa
Any assistance would be appreciated.
In most of the previous cases with the same error message, resetting Skype settings has solved the issue. http://community.skype.com/t5/Windows-desktop-client/Skype-7-5-Crashing-On-Startup-as-of-Today/m-p/4006581#M349846 http://community.skype.com/t5/Windows-desktop-client/Skype-7-5-quot-has-stopped-working-quot-on-windows-8-1/m-p/4006671#M349871 http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working-on-startup/m-p/4003666#M349326 Try to run System File Checker tool (sfc /scannow): http://support.microsoft.com/kb/929833
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hey i dont know the format to post but , my skype keeps crashing at startup was working fine just before today , but now i cant use it
Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.
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Skype Crashing on Startup in Win 7 x64 bit
I have not been able to launch Skype successfully in several days. the previous weekend, I applied multiple windows updates. I was running my computer when it suffered a crash event, and now whenever I open skype, the following log appears when it immediately crashes
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 7.6.0.103
Application Timestamp: 55801087
Fault Module Name: Skype.exe
Fault Module Version: 7.6.0.103
Fault Module Timestamp: 55801087
Exception Code: c0000094
Exception Offset: 00406887
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ae85
Additional Information 2: ae8526f838793cf9d6b5251831abf74f
Additional Information 3: 6256
Additional Information 4: 62564dcf6c1d62b6c52ad8fa271c3338
At this time I've cleared the temp folder and renamed my settings folder, I've uninstalled and reinstalled the software, and even installed a lower version.
Not sure if its relevant, but in the temp folder was the attached text file.
This is the post from the Event Viewer > Custom Views > Admin Events:
Faulting application name: Skype.exe, version: 7.6.0.103, time stamp: 0x55801087
Faulting module name: Skype.exe, version: 7.6.0.103, time stamp: 0x55801087
Exception code: 0xc0000094
Fault offset: 0x00406887
Faulting process id: 0x143c
Faulting application start time: 0x01d0aa64a142e1bc
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: eb32db0d-1657-11e5-a8d4-f46d042b90aa
Any assistance would be appreciated.
Solved!
Go to Solution.
Attachments:
gilasterr.zip 1 KBFaulting application name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Faulting module name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Exception code: 0xc0000094
Fault offset: 0x00bd8c5d
Faulting process id: 0x106c
Faulting application start time: 0x01d0a99b5477759a
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: ceb826f6-158e-11e5-b2fe-f46d042b90aa
This is the first error I received when this situation started.
The only thing that pre-dates this error wise is a Critical error relating to my system shutting down unexpectedly.
I have re-booted the machine 4 times since yesterday, to no avail.
I am able to use the web version of the software, but would prefer the functionality of the app -
so for about a month now, skype has been crashing on startup no matter what I do. Ive uninstalled and reinstalled it plenty of times and uninstalled some malware. even with the 7.7 update it still continues to crash. I need help!
Faulting application name: Skype.exe, version: 7.7.0.102, time stamp: 0x55aa57aa
Faulting module name: Skype.exe, version: 7.7.0.102, time stamp: 0x55aa57aa
Exception code: 0xc0000094
Fault offset: 0x00424937
Faulting process id: 0x1034
Faulting application start time: 0x01d0c7fcd8d0eb25
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 1a4c4753-33f0-11e5-8350-94de80ce6331
Faulting package full name:
Faulting package-relative application ID: or: <script>// function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; // </script><Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-07-26T23:43:24.000000000Z" /> <EventRecordID>33847</EventRecordID> <Channel>Application</Channel> <Computer>Ryans_gaming-pc</Computer> <Security /> </System>- <EventData> <Data>Skype.exe</Data> <Data>7.7.0.102</Data> <Data>55aa57aa</Data> <Data>Skype.exe</Data> <Data>7.7.0.102</Data> <Data>55aa57aa</Data> <Data>c0000094</Data> <Data>00424937</Data> <Data>1034</Data> <Data>01d0c7fcd8d0eb25</Data> <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data> <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data> <Data>1a4c4753-33f0-11e5-8350-94de80ce6331</Data> <Data /> <Data /> </EventData> </Event> -
Skype 7.6 crashes on startup Windows 8.1
Hello, I've been having this problem for over a week, have searched these forums and have tried multiple solutions that have been posted on different threads regarding skype crashing on startup, but to no avail. When I start up skype, I get the spinning wheel and then a message that says "Skype has stopped working. A problem caused the program to stop working correctly, etc." I have tried reinstalling skype, installing various versions, and nothing seems to work. I'm running IE11 with default settings and my Adobe Flash is up to date. To expedite this process, I have ran the dxdiag.exe and have attached a .zip of the file. Also, I booted my computer in safe mode and tried running Skype 7.6, and got this specific error message. Any guidance would be greatly appreciated. Thanks, Kevin
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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