Skype 7.2 'Skype has stopped working' - Windows 7

Uninstall Messenger Plus application. The latest Skype versions will crash when this application is installed. http://community.skype.com/t5/Windows-desktop-client/Skype-keeps-crashing-after-update-windows-7-64-bit/m-p/3868686#M334835

exago wrote:
Faulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x1a1ca200
Faulting process id: 0x165c
Faulting application start time: 0x01d067ef3f24c5f0
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 92edf2cb-d3e2-11e4-abfc-002655c990bcPlease, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Similar Messages

Skype 7.7.103 'Skype has stopped working' - Windows 7

I have tried solutions offered by similar posts, but have failed to come up with a solution that works. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-has-stopped-working/m-p/4055780#M357080 I have a newly built PC with Windows 7, and when we upgraded to Skype 7.7, it has consistantly given the "Skype has stopped working" message every time I try to use it. I have my DxDiag results attached. Here is the error log entry from my Event Viewer...Faulting application name: Skype.exe, version: 7.7.64.103, time stamp: 0x55b7d8d0
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x15e8
Faulting application start time: 0x01d0d2f5e88be243
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Any help would be greatly appreciated. Thanks!

teflontree wrote:
Faulting application name: Skype.exe, version: 7.7.0.103, time stamp: 0x55b7d8c2Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x848
Faulting application start time: 0x01d0d476203aae3f
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 63e01523-4069-11e5-af32-902b3439af4c Thanks for your time and help with thisThe same error message as here, so the solution will also be the same. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-103-Skype-has-stopped-working-Windows-7/m-p/4077205#M361163

When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem " This has been going on for several days, I've had to go back IE to access web pages

When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

Windows 7 - 'iTunes Has Stopped Working' Window Repeatedly Popping Up

Hi there, I've encountered a problem that I couldn't fix myself so I'm hoping someone can impart with some knowledge.
The dreaded 'iTunes has stopped working' window pops up constantly, and continues to reappear again and again. Even navigating to this forum, finding the right place to post and typing this very question is a pain as it has popped up about 7 times since I started typing it. If I leave my laptop alone for a few minutes, I come back and there's about 15 windows open saying the same thing. This is super annoying as I'm trying to get some work done, but any ounce of productivity I have is stifled by this. I am very close to headbutting the screen before I throw my laptop into oncoming traffic on the street below.
I've tried restarting the system, shutting it down and leaving it off for a bit, ending any iTunes-related processes in Task Manager but all have failed.
I'm using Windows 7 Home Premium 64-bit SP1
HP Pavilion G6
4GB RAM
Any help will be greatly appreciated, thanks.

Hi there 46Villan,
I understand that you are seeing an issue with iTunes for Windows and you are getting a recurring error message on your computer. I understand how this would be frustrating to you and would stifle productivity. In order to help you troubleshoot this issue, I suggest that you perform the steps found in the following article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
If the issue continues after attempting those steps, you may need to consider uninstalling then reinstalling iTunes and its related components completely:
Remove and Reinstall iTunes and other software components from Windows XP - Apple Support
http://support.apple.com/en-us/ht1925
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Itunes has stopped working Windows is checking for a solution ....

After I just upgrade my itunes and restart the computer I click on itunes and get a message itunes has stopped working Windows is checking for a solution to the problem….’ This is then followed by another message ‘a problem caused the programme to stop working correctly. Windows will close the program and notify you if a solution is available.’
I try to open in "safe mode" and getting the same message.
I am trying to figure out what to do about my son's itouch he has lost it/stolen at school. Feeling worried and would like to be able to get in my itunes account now.

This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem.

What is this : "Firefox has stopped working Window is chcking for a solution to the program"

I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error
"Firefox has stopped working
Window is checking for a solution to the program"
and then it show
""Firefox has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."
| Close Program |"
How i solved out it

Your Firefox 3.6 is apparently crashing or hanging.
Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html
Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]

For no reason when I try to sync my iPad I get a message after about 10 minetes sayingitunes has stopped working windows will get back to you if a solution is found.I used to be able to sync no problem this just started all of a sudden

I get a message every time I truro sync it says iTunes has stopped working windows will contact you if a solution is found.

I know you can't help with my Yahoo problem, however, apparently at some time in the past I have went to the Sync and tried to figure it out on both my laptop and my desktop, because I have the long snyc key information. However, when I go to try to sync both computers I never get the box to enter that key on either one. That is my problem. So should I try and get a new sync key and see if that works.

Ubd.exe has stopped working Windows 7

UBD.EXE is located in C:\Program Files\Common Files\Apple\Internet Services and is part of the icloud control panel app that was installed. During login the system atttempts to load this program and I get the message ubd.exe has stopped working and the program closes.
The result of this program failing to load is that I cannot login to icloud control panel. It just hangs when I try to login.
The problem appears to be related to a group policy setting on the Windows machine. I wrote all the policies and I do not have anything set to block this program. I believe that the program is having an issue with the folder redirection we use at work, re-driecting the appdata folder to a server location. If I take a similar machine and prevent policies from loading, the UBD.EXE loads fine, and iCloud works fine.
As policies are a part of our user environment, giving the suggestion that I turn them off is not an option.
Has anyone else seen this issue, and do you have any recommendations for how to fix it?

E.M.K.E.Y. wrote:
Hi!
I have similliar problem with skype. I´m using Windows 7 on my Toshiba Satellite A300. I already tried re-installing Skype, but it´s still crashing few minutes after log on. It worked for a while when I installed older version of Skype but after few days Skype refused to log me in. I installed new version and it keeps crashing. This is what I get from event viewer:
Název chybující aplikace: Skype.exe, verze: 6.22.81.104, časové razítko: 0x54491226
Název chybujícího modulu: unknown, verze: 0.0.0.0, časové razítko: 0x00000000
Kód výjimky: 0xc0000005
Posun chyby: 0x0c1e9460
ID chybujícího procesu: 0x1e34
Čas spuštění chybující aplikace: 0x01cff519b59d9471
Cesta k chybující aplikaci: C:\Program Files\Skype\Phone\Skype.exe
Cesta k chybujícímu modulu: unknown
ID zprávy: 1f50b070-610d-11e4-85a5-001e33da20a0
Thanks for help!
Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Adobe bridge has stopped working windows 8

I recently installed adobe bridge cs6 on a windows 8 computer and when the program launches and i browse to a folder with images I see "adobe bridge has stopped working" and the program crashes. Any Idea what I can do to solve this?

I am having this same problem, but I am using windows 8.1 (64 bit) - Toshiba Click 2 pro, 1920 x 1080 resolution.
I just installed Design Standard CS6, everything said these would be compatible,
http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html
https://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductViewerWithDefaul tFilters?TempOsid=Windows%208.1&Locale=en-us&Architecture=X64&TextSearch=adobe%2Bdesign%2B standard%2Bcs6&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance& Compatibility=Unknown&LastRequested=14
but I"m having problems with Bridge CS6, Acrobat X, Photoshop CS6 64-bit and Illustrator 64-bit.
What to do?!

Hp support assistant has stopped working windows 8

My HP Support Assistant has stopped working. I have read other comments on the forum concerning this problem and attempted to follow their advice. But I am still having the same problem. I uninstalled the HP support in the Control Panel uninstall programs. I restarted my computer then reinstalled the HP support. When installing it asked if I wanted to write over all of the files because HP files were still on my computer. Apparently it did not fully uninstall. I emptied my recycle bin and cleaned out my registry after I tried to uninstall the HP file again. Went back and reinstalled HP support again. This time I did not get the message that it was already installed and do I want to overwrite the files. I thought that the problem was solved but it is not. I cannot get the HP support to work at all. Please can anyone tell me what to do. I am not very savvy with computers and sure use some help.
My computer is an: HP Envy 20 TouchSmart 20d011 - using Windows 8.
I had this problem with another HP computer and called Tech support and they told me to completely restore my computer and then my hard drive crashed. I had to send the computer back an purchased this one. But now dejavu all over. Thank you for any response to my question.

Hi
Here are few links given below might help you to fix your issue.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03601631
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02028499
http://www8.hp.com/in/en/support-topics/windows8-support.html
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Adobe Photoshop CC 2014 has stopped working - windows 7 , video driver is up to date

I went to the event view, I have widows 7, 64 bit operationg system, and keep receiving the below error:
Adobe Photoshop CC 2014 has stopped working
below is the event view log, not sure how to fix
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0x1b0c
Faulting application start time: 0x01cfb3774d9b3131
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\system32\aticaldd64.dll
Report Id: 93703bae-1f6a-11e4-ae16-402cf4f30b8f

Chris,
thank you for the reply. When i went to Control Panel\Appearance and Personalization\Display\Screen Resolution/advanced settings/properties/driver/update driver
I get the message the windows has determined the driver software for your device is up to date
Radeon HD 6470M
when i went to the AMD website, i dont know what to select or what to download, how will i know which driver to select?

Itunes "has stopped working" windows solution? HELP ME

this has beeng going on for about a week, one day i went to itunes and all of all sudden said itunes has stopped working. I have uninstalled itunes and quicktime, and reinstalled. I also searched the forums and did everything what everyone suggests. I located all the files removed them, did a virus check, spyware, adware. Installed itunes and then quick time separtely but still nothing. I just dont know what else to do. Do i have to whipe my whole hard drive and start from scratch. I dont care about my songs because they arent from itunes but just imported cds i just feel like somewhere there is a corrupt itunes file or what not. please someone help me, i dont like having my ipod work with windows media player?
HELP HELP

Ok, the person above had the right idea:
Basically you need to remove ALL traces of iTunes and quicktime before reinstalling. Since you have Vista, its a little bit of a pain in the butt.
1) Go to your control panel and open "Program and Files" or whatever it is
2) Uninstall iTunes but do not reboot the computer yet.
3) Uninstall Quicktime, and any other apple products (Software Update and Media Devices)
4) Reboot.
5) Open "My Computer" and then your main drive (typically C:), scroll down to "Program Files." Verify iTunes and Quicktime folders do not exist. If they still exist, delete them.
6) Go back to C: and highlight the "Windows" folder
7) Go to the folder "System 32", and delete the Quicktime information in there.
8) Next, go to "Windows/User" and highlight each individual user's AppDate folder. Delete any "Apple" folders (it should only be Quicktime and iTunes information).
9) Finally, go to your user "Music" and move all your music to another location. Delete the iTunes cache files, including artwork. Reboot. You do not "have" to reboot, but why not.
10) Reinstall iTunes and Quicktime.
Please note: If you have just installed Ace Mega Codecs, that may be causing a conflict. It may just be a coincidence that I installed this (twice) and iTunes went down (twice), but who knows.
I hope that fixed your problems!

ITunes has stopped working (windows 7)

Problems when accessing iTunes store with error message iTunes has stopped working.
Problem signature is:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: atiumdag.dll
Fault Module Version: 7.14.10.532
Fault Module Timestamp: 46eb3a74
Exception Code: c0000005
Exception Offset: 00078f50
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Can you help?

I've also been getting the "itunes not working" message since yesterday when I try to import a cd or music files from a folder. After that message, itunes closes.
That's a different issue, das.
First you need to check your precise version number. In iTunes, go "Help > About iTunes", and wait for the version number to scroll up from the bottom.
If it says *iTunes 10.1.0.54* , we need to update you to version 10.1.0.56 .
If you have 10.1.0.54 installed, 10.1.0.56 probably won't appear for you in Apple Software Update. So you'll need to download the 10.1.0.56 installer from the Apple Website, as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

10.2.1 error "iTunes has stopped working" Windows 7 with audio CD

Hi! Hoping someone can help me with this one. Just upgraded to 10.2.1.
iTunes opens ok but if I put in an audio CD, I get the windows error "iTunes has stopped working." It checks for help and then it states "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then it closes.
Any ideas?
Thanks!

Here it is:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron 570
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0028A5A8034DDBA8
Current user is not an administrator.
The current local date and time is 2011-04-07 20:35:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653H, Rev D400
Audio CD in drive.
Found 18 songs on CD, playing time 78:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:12:47
Track 3, start time 07:55:58
Track 4, start time 11:40:28
Track 5, start time 15:29:22
Track 6, start time 20:37:56
Track 7, start time 25:54:27
Track 8, start time 29:58:64
Track 9, start time 35:45:17
Track 10, start time 40:25:27
Track 11, start time 46:05:25
Track 12, start time 49:56:00
Track 13, start time 53:45:22
Track 14, start time 59:38:65
Track 15, start time 63:30:13
Track 16, start time 67:17:33
Track 17, start time 71:04:38
Track 18, start time 74:46:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

"Itunes has stopped working" Windows Vista

Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
     Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
     I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
     I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
     I am assuming there is something more to it that I can't figure out so I decided to try here.
      Below is my problem report:
     Problem Event Name:          APPCRASH
     Application Name:          iTunes.exe
     Application Version:          10.3.1.55
     Application Timestamp:          4deec351
     Fault Module Name:          StackHash_065a
     Fault Module Version:          6.0.6002.18327
     Fault Module Timestamp:          4cb73436
     Exception Code:          c0000374
     Exception Offset:          000b06fc
     OS Version:          6.0.6002.2.2.0.768.3
     Locale ID:          1033
     Additional Information 1:          065a
     Additional Information 2:          77ab9f9e35afc9382e21f27a490987aa
     Additional Information 3:          be10
     Additional Information 4:          9aa3c78089368d7699200e3d77d007be
Any help is appreciated, Thank you

I have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
Log Name:      Application
Source:        Application Hang
Date:          7/8/2011 4:04:42 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxx
Description:
The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f8c
Start Time: 01cc3d68487ac350
Termination Time: 60000
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
    <EventRecordID>62767</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxx</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.3.1.55</Data>
    <Data>f8c</Data>
    <Data>01cc3d68487ac350</Data>
    <Data>60000</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

Creative Cloud Illustrator & Photoshop 'has stopped working' - 'windows is checking for a solution..

Hello,
Up until recently, Photoshop & Illustrator stopped working. When I would open the program it would begin to load and then come up with the message ' Adobe Photoshop has stopped working'
After which there would be another message ' Windows is checking for solution to the problem'
and then finally ' A problem caused the program to stop working correctly, windows will lose the program and notify you if a solution is available.'
Indesign on startup seems to load normally and is fine.
Do help, time is of the essence.
Thank you,
Tanya
[email protected]

This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem.

Skype 7.2 'Skype has stopped working' - Windows 7

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