Skype 7.3 keeps crashing

Hello,
Ever since the last update my Skype keeps crashing and freezing and I can barely log in. Whenever I try to type out or load messages skype will either crash or freeze up and sometimes it crashes my computer along with it.
I've tried deleting my chat history, reinstalling skype, and search for a solution but nothing is working. I am using Windows 8.1 and I am not using skype Windows 8 version, I am using skype for desktop.
Thanks!

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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This is what is found in the event viewer
Faulting application name: Skype.exe, version: 7.1.0.105, time stamp: 0x54c25acc
Faulting module name: Skype.exe, version: 7.1.0.105, time stamp: 0x54c25acc
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Faulting process id: 0x4c0
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Report Id: e8025921-b85c-11e4-8257-00248c95686b
Faulting package full name:
Faulting package-relative application ID:
Attachments:
DxDiag.zip ‏12 KB

Hi there, thanks. Yes the old version of Skype works fine. I guess this is the only way on making Skype work is by using a old version. I am wondering if this could be an isp related problem. I have 3 computers at our house 2 AMD setups and one Intel. All of them have this Skype issue, yet my parents with another isp also have two computers and have no problems with the newest version. All running similar hardware and os versions. This is the only difference i can think of between the computers. Possibly a blocked port by the isp is making Skype crash? I have been having this same problem since version 6.20, so I alway just downloaded an older version. But this time the old version link no longer worked, so I installed the new one but it still crashed. Anyway Thanks.

Skype 7.4 keeps crashing on launch.

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Log Name: Application
Source: Application Error
Date: 29/04/2015 9:31:40 PM
Event ID: 1000
Task Category: (100)
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Description:
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-29T11:31:40.000000000Z" />
<EventRecordID>133224</EventRecordID>
<Channel>Application</Channel>
<Computer>Uberon</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7600.17206</Data>
<Data>50e6605e</Data>
<Data>0eedfade</Data>
<Data>0000c41f</Data>
<Data>e00</Data>
<Data>01d0827007bbf924</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>4d7a8b6b-ee63-11e4-9470-e0cb4e39b6af</Data>
</EventData>
</Event>
Solved!
Go to Solution.

Please, run the DirectX diagnostics tool (32-bit mode. Just don't press the "Run 64-bit DxDiag" button).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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Additional Information 2: 5e667e27195a50509dc2dfdbfe36262c
Additional Information 3: 9470
Additional Information 4: 9470067bc08f999b03904a77f9c147ee
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Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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sjeepon wrote:
Logboeknaam:   Application
Bron:          Application Error
Datum:         2-8-2015 08:53:11
Gebeurtenis-id:1000
Taakcategorie: (100)
Niveau:        Fout
Trefwoorden:   Klassiek
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Naam van module met fout: Skype.exe, versie: 7.7.80.103, tijdstempel: 0x55b7eac4
Uitzonderingscode: 0xc0000005
Foutmarge: 0x0166e244
Id van proces met fout: 0x1b34
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-02T06:53:11.000000000Z" />
    <EventRecordID>56776</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jardin-laptop</Computer>
    <Security />
</System>
<EventData>
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    <Data>7.7.80.103</Data>
    <Data>55b7eac4</Data>
    <Data>Skype.exe</Data>
    <Data>7.7.80.103</Data>
    <Data>55b7eac4</Data>
    <Data>c0000005</Data>
    <Data>0166e244</Data>
    <Data>1b34</Data>
    <Data>01d0ccefde288c1e</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>23824449-38e3-11e5-82e5-6c71d9c4ac44</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

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Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

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My skype keeps crashing. I have uninstalled and reinstalled in three times. After reinstallation, it seems to work ok, but now is crashing about every 60 seconds.
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Incident Identifier: C9939F94-9C19-4AF7-8705-16BE9CF0A64A
CrashReporter Key: B906CA06-18BC-E46E-B88E-3CC0BF615416
Hardware Model: MacBookPro11,1
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Path: /Applications/Skype.app/Contents/MacOS/Skype
Identifier: com.skype.skype
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Code Type: X86-64
Parent Process: launchd [1]
Date/Time: 2015-04-02 21:43:39 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 104
Exception Type: SIGSEGV
Exception Codes: SEGV_MAPERR at 0x0
Crashed Thread: 8
Thread 0:
0 libsystem_kernel.dylib 0x00007fff8d4284de mach_msg_trap + 10
1 CoreFoundation 0x00007fff8f6d4b34 __CFRunLoopServiceMachPort + 212
2 CoreFoundation 0x00007fff8f6d3ffb __CFRunLoopRun + 1371
3 CoreFoundation 0x00007fff8f6d3858 CFRunLoopRunSpecific + 296
4 HIToolbox 0x00007fff8d751aef RunCurrentEventLoopInMode + 235
5 HIToolbox 0x00007fff8d75186a ReceiveNextEventCommon + 431
6 HIToolbox 0x00007fff8d7516ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
7 AppKit 0x00007fff8b9a5f81 _DPSNextEvent + 964
8 AppKit 0x00007fff8b9a5730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
9 AppKit 0x00007fff8b999593 -[NSApplication run] + 594
10 AppKit 0x00007fff8b984a14 NSApplicationMain + 1832
11 Skype 0x000000010001a676 0x100000000 + 108150
12 libdyld.dylib 0x00007fff806e15c9 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8d42e232 kevent64 + 10
1 libdispatch.dylib 0x00007fff8c99aa6a _dispatch_mgr_init + 0
Thread 2:
0 CrashReporter 0x0000000102a047a0 0x102a00000 + 18336
1 CrashReporter 0x0000000102a10277 0x102a00000 + 66167
2 libsystem_pthread.dylib 0x00007fff84949268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff849491e5 _pthread_body + 0
4 libsystem_pthread.dylib 0x00007fff8494741d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d4284de mach_msg_trap + 10
1 CoreFoundation 0x00007fff8f6d4b34 __CFRunLoopServiceMachPort + 212
2 CoreFoundation 0x00007fff8f6d3ffb __CFRunLoopRun + 1371
3 CoreFoundation 0x00007fff8f6d3858 CFRunLoopRunSpecific + 296
4 AppKit 0x00007fff8bb0933b _NSEventThread + 137
5 libsystem_pthread.dylib 0x00007fff84949268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff849491e5 _pthread_body + 0
7 libsystem_pthread.dylib 0x00007fff8494741d thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d4284de mach_msg_trap + 10
1 CoreFoundation 0x00007fff8f6d4b34 __CFRunLoopServiceMachPort + 212
2 CoreFoundation 0x00007fff8f6d3ffb __CFRunLoopRun + 1371
3 CoreFoundation 0x00007fff8f6d3858 CFRunLoopRunSpecific + 296
4 CFNetwork 0x00007fff8cc51c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
5 Foundation 0x00007fff8df1690a __NSThread__main__ + 1345
6 libsystem_pthread.dylib 0x00007fff84949268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff849491e5 _pthread_body + 0
8 libsystem_pthread.dylib 0x00007fff8494741d thread_start + 13

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype keeps crashing on startup

Skype keeps crashing on me. Here is the info: (Sorry for the German) Name der fehlerhaften Anwendung: Skype.exe, Version: 7.6.0.105, Zeitstempel: 0x559165ab
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
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Startzeit der fehlerhaften Anwendung: 0x01d0bec3aa0d9250
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Skype\Phone\Skype.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: f7696a74-2ab6-11e5-9d04-605718bf924d Thanks in advance!

What exactly is the version of Internet Explorer installed on your computer? In Internet Explorer go to Help -> About Internet Explorer. Do you have the latest Adobe Flash Player for Internet Explorer installed? What do you see when you open this link in your Internet Explorer? http://www.adobe.com/software/flash/about/ P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Skype app keeps crashing

[Topic title edited by moderator to better reflect discussion]
I have been on the phone with Xbox for 2 hours we cannot figure out why my Skype app is crashing! I am a premium skype member and I need Live Support someone please help me!
I have uninstalled the app multiple times, reinstalled mulitple times. I have tried to make a new account and everything. The app keeps crashing to the home screen.
PLEASE HELP!

Sorry to hear that you're having problems with Skype on Xbox One. You can contact live chat support as described here: https://support.skype.com/en/faq/FA10656/what-is-live-chat-support
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

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