Skype 7 on Windows XP SP3

Hello,
I get an error when I click on any friend on the list:

This is a know issue with latest Skype versions installed on Windows XP computers with old CPU without support for SSE2 instruction set.
Uninstall the currently installed version and install the previous 6.21.0.104 version:
http://download.skype.com/msi/SkypeSetup_6.21.0.10​​4.msi

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    Title edited as Separate Topic

    Open Windows Event Viewer -> Application. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the description of the error text.

  • Skype 7.6 causes instability on Windows Xp SP3

    For those running Skype on Windows XP; I've experienced a truck load of instability after upgrade to Skype 7.6 of 2 different HW platforms running Windows XP SP3. (Skype build 7.6.85.105) It seems the Windows registry is messed up slowly causing problems all sorts of problems.At first all seems ok, Windows, Skype etc loads ok, though within an hour all sorts of instability problems start appearing. The hallmark of the problems first seem to indicate some isolated software problem with other programs installed, Though instability spreads and affects most installed programs. HW related issues are ruled out in my case, it's tested on 2 different HW platforms running UBUNTU as well. To name a few; - Windows icons don't disply correctly- Firefox doesnt start- Chrome doesn't connect (reported on this forum already)- XP Doesn't sut down properly- Skype can't be uninstalled After a while Windows XP becomes completely inoperabe - reuslting in hard power down to escape. The instable situation magically dissappears when Skype is denied from loading upon startup by renaming the Skype Program directory.  Testing with a clean Windows XP SP3 platform, installing Skype build 7.6.85.105 repeats the above. Those with lesser test facilities are most likely not able to reach this forum to report this problem. Yes - Windows XP is EOL - though there are still many out there who use XP systems with SKYPE for internet calls.   

    costas.va1 wrote:
    Hi
    I have the same problem using Skype 7.6.0.105.
    PC configuration is XP Pro - SP3, with ATI Radeon HD 3850 VGA card.
    Every time I attempt to make or receive a Skype voice call
    the PC "crashes" with blue screen referring to ati2dvag.dllPlease,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype 6.20 Windows XP SP3 crashes at launch

    I upgraded from Skype 6.old to 6.20 because I couldn't log in.  Now, whenever it starts it immediately pops up a crash "Skype has encountered a problem and needs to close.".
    I have the latest updates for Windows XP SP3, no firewall, and AVG Free virus scanner that only complains about 'tracking' cookies.
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    Curiously though, as long as I don't close the crash dialog, Skype appears to work normally and I can use every feature, including webcams.
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    Spoiler (Highlight to read)
    Event Type:    Error
    Event Source:    Application Error
    Event Category:    None
    Event ID:    1000
    Date:        2014-09-28
    Time:        11:45:56
    User:        N/A
    Computer:    ZOM-B-LAPTOP
    Description:
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    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6c707041 74616369 206e6f69 6c696146
    0010: 20657275 796b7320 652e6570 36206578
    0020: 2e30322e 312e3233 69203430 6b73206e
    0030: 2e657079 20657865 30322e36 2e32332e
    0040: 20343031 6f207461 ****************
    0050: 39373063 0a0d6566
    Event Type:    ErrorEvent Source:    Application ErrorEvent Category:    NoneEvent ID:    1000Date:        2014-09-28Time:        11:45:56User:        N/AComputer:    ZOM-B-LAPTOPDescription:Faulting application skype.exe, version 6.20.32.104, faulting module skype.exe, version 6.20.32.104, fault address 0x00c079fe.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Data:0000: 6c707041 74616369 206e6f69 6c6961460010: 20657275 796b7320 652e6570 362065780020: 2e30322e 312e3233 69203430 6b73206e0030: 2e657079 20657865 30322e36 2e32332e0040: 20343031 6f207461 ****************0050: 39373063 0a0d6566

    dakeyras wrote:
    I have the same problem.
    Windows XP SP3.
    No real-time antivirus but PC scanned periodically, 100% virus free.
    No firewall.
    Skype worked ok until last month (version 6.5).
    Now, I can't connect and I need to update.
    Tried all the latest versions: 6.18, 6.19, 6.20.
    Skype crashes on startup with a KERNEL32 error message.
    If I not confirm the crash report, skype seems to go online, but if I try to send a call or a message it does not work.
    I tried for several days: installation, remove, re-installion, clean all the file in "skype" folder, create a new user, reinstallation from the new user, reinstallation IE, reinstallation DirectX, etc.
    It is impossible to make it work.
    I need it to work and family and now I'm stuck.
    Please resolve this problem or let me the permission to use of an old version.
    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
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  • Can't install skype on Win XP SP3

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    Event ID:    1000
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    Time:        3:03:39 PM
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    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 73 6b 79   ure  sky
    0018: 70 65 2e 65 78 65 20 37   pe.exe 7
    0020: 2e 37 2e 30 2e 31 30 33   .7.0.103
    0028: 20 69 6e 20 73 6b 79 70    in skyp
    0030: 65 2e 65 78 65 20 37 2e   e.exe 7.
    0038: 37 2e 30 2e 31 30 33 20   7.0.103
    0040: 61 74 20 6f 66 66 73 65   at offse
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    </EXE>
    </DATABASE> Is something wrong with my operating system and what chould I do to fix it? 

    What is wrong with your system is that you have an old CPU (AMD Sempron 2500+, 1.75GHz) without support for SSE2 instruction set. Skype 7.6/7.7 version will crash on such a system, but Skype 7.5 may work. http://community.skype.com/t5/Windows-desktop-client/Cannot-install-Skype/m-p/4039905#M355091

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    How do I navigate the Ideas Board? 
    Finding your way around the ideas board is a pretty straightforward task, here are some of the things you will see to help you get around.
    •  New Ideas – The most recent ideas.
    •  Hot Ideas – The most popular ideas right now.
    •  Top Ideas – The most kudoed ideas.
    The sidebar widgets
    In the sidebar you'll find more ways to sort the ideas board, see new and popular ideas and the top rated contributors to the idea board. It's also really easy to view only the ideas with certain status', for instance if you only want to see ideas that are “Accepted”.
    How to check if an idea exists already?
    Use the search function filtering by the ideas board – or click here (direct link to search function)
    What do the votes/kudos mean?
    Just as you can give kudos in the community boards and blogs, you can vote for ideas you like on the Idea Board. Ideas with high vote totals are more likely to be recognized and accepted by the teams at Skype who develop our products and services. You can also leave comments on ideas, but remember to be kind!
    What do the different idea statuses mean?
    We strive to review submitted ideas on a biweekly/monthly cycle. Each idea will go through a life cycle that will be assigned statuses at each milestone. The statuses are explained here:
    New Idea - Sparkly new idea, submitted by you, and ready to be vetted by the community.
    Comments Requested - Items set as Comments Requested will be open to the community for feedback and votes.
    Under consideration - Idea has been forwarded to appropriate business team who is determining feasibility.
    More information needed - More information is needed before our Product Management team can take this forward, please review the comments left by the team.
    Duplicate - Ideas in this status have already been submitted in some form or another. We will link these items over to the other idea so you can review the status or track the progress there.
    Already exists - This is available in the product. 
    Future possibility - Idea is a good one but not something we can include in a near-term product or software release.
    Accepted - Idea has been accepted and has been taken forward for implementation, check back soon for updates.
    Not right now - We like the idea but just not for right now, we will revisit it in the future.
    Implemented - You asked for it, we did it!
    My idea has been accepted. How long will it take to be implemented?
    Sadly, we will not be able to provide dates for the implementation of any accepted ideas within the community due to the number of factors involved. Please be patient and let us make sure it is completely ready before we make it available.
    How will I know if an idea has been implemented?
    You can track the status of your ideas as your ideas are sent to the people here at Skype who can make them happen and you will see the status of your idea is updated. We will be telling you if the idea is something we are working on now or would like to do in the future, or if it’s something that is not feasible for us at this time. To ensure you don’t miss any updates select “Subscribe” from the “Idea Options” menu when viewing your idea.
    What ideas have been implemented so far?
    You can check "Accepted and Implemented ideas" topic here.
    Can I edit or delete my ideas comments?
    No, you can't. Be sure to check your spelling and preview your comment before you post it; you can't edit a comment once it's posted.
    Who and how often moderates/ manages the ideas board?
    The community team is monitoring the board on the daily basis and product managers will come in on a monthly basis to update statuses of the ideas and post their comments.
    If Skype decides not to pursue my idea, will you tell me why?
    We do not always provide the reasons for our decisions regarding ideas submitted for review but will strive to provide an explanation where possible.
    I have an idea to improve the Windows Phone software itself?
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    If I am not comfortable submitting my idea over the Internet, is there another way I can do so?
    No.

    I would really appreciate if you guys work on the feature “ custom backgrounds for chat notifications”.If users will be able to choose any image of their liking in the custom background feature if would add value. Currently some of the chat messengers provide this facility to the users which makes interesting to the users while improving user friendliness and satisfaction. Options that would include areTake a photoChoose from albumsSearch from webDeleteThat appears to be a reasonably robust selection. In search, a user can use a built in engine to pull up images based on search and then select it as it their choice. Once you chose an image, it will be asked to confirm and ‘set’ as the universal chat window for all contacts. 

  • Wanted: Your Skype for Windows Desktop ideas

    We have just launched a new Windows Desktop Client idea board to let you all share and exchange your ideas on how to improve and develop Skype for Windows desktop client.
    Before you start sharing your ideas, here are some guidelines to help you get started:
    Idea Submission Guidelines
    Make sure your ideas are for the right client.  This idea board is for Skype for Windows desktop client, not Skype for Windows 8.
    Search before posting.  Do a quick search and make sure you are not submitting a duplicate. If the idea already exists show your support by giving kudos to the original idea rather than watering down the potential impact across multiple submissions.
    Review the ideas of others.  Look at other ideas to see what your fellow community members are requesting and feel free to exchange on them in the comments section. While we take into account the numbers of kudos an idea receives, we also consider the amount and quality of member feedback when making our decisions.
    Add value.  Vote for those items that you like and agree with by giving the idea a kudos. It's a way to recognize someone's effort and to signal to us how important the idea is to you. We are using votes and comments as a barometer to find out more about what our contributor community thinks is important, so we can factor this into our prioritization process.
    Submit a new idea. Adding an idea is just like posting a message on a board. To create an idea, click on the “New Idea” button, located on the top left side of the idea board.
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    You will need to select a label for your idea, you can choose from one of the following labels:
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    Video
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    Instant Messaging & Contacts
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    Sharing
    Today you can share photos, videos, files or your computer screen using Skype for Windows desktop. What would you change or add to the sharing experience to make it better?
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    Start with a clear title
    Include scenarios and use cases for how the idea would be used
    Add appropriate label(s)
    List features and benefits
    Keep it short and to the point
    Avoid tech speak
    Do not be discouraged if your idea was not selected.  Sometimes what seems to be a simple idea may not be so simple to build. Some ideas take longer than others, and some ideas will not be possible within the scope of what we want to accomplish in the next year or so.
    Be respectful.  Comply with the Community Guidelines and Skype etiquette.
    Rights to Feedback: Skype may or may not use your comments, ideas, or suggestions. Skype reserves the right to use for any purpose including commercial purposes, comments, ideas, suggestions, code, products or services (“Content”) that are posted on this community without any obligation to compensate the individual or entity that provided the Content. By posting any Content in the community, you hereby relinquish any right you may have in such Content and to any future compensation for publication, use, distribution, license or sale of the same. By posting Content, you represent and warrant that you either own or control all of the rights to that Content, and such Content does not violate any third party rights or these Skype Terms of Service. You agree that all opinions expressed by users of this community are expressed in their individual capacities, and not as representatives of Skype.
    Recent Feedback: We have gone through some of the recent posts on the Skype for Windows desktop board and gathered some of the improvement ideas posted there.  However we need your help to prioritize these ideas against other ideas that you may have.
    Frequently Asked Questions
    What is the Idea Board all about?
    Idea Board is a new part of the Skype Community, where members can share their ideas about existing products and services. Anyone in the community can see and vote on the ideas you post.
    We encourage you to give kudos and comment on submitted ideas as we are more likely to take the top kudoed and most discussed ones into consideration.
    How do I navigate the Ideas Board? 
    Finding your way around the ideas board is a pretty straightforward. Here are some of the things you will see to help you get around:
    New Ideas – The most recent ideas.
    Hot Ideas – The most popular ideas right now.
    Top Ideas – The most kudoed ideas.
    The sidebar widgets
    In the sidebar you'll find more ways to sort the ideas board, see new and popular ideas and the top rated contributors to the idea board. It's also really easy to filter ideas by status, for instance if you only want to see ideas that are “Accepted”.
    How to check if an idea exists already?
    Use the search function filtering by the ideas board – or click here (direct link to search function)
    What do the votes/kudos mean?
    Just as you can give kudos in the community boards and blogs, you can vote for ideas you like on the Idea Board. Ideas with high vote totals are more likely to be recognized and accepted by the teams at Skype who develop our products and services. You can also leave comments on ideas, but remember to be kind!
    What do the different idea statuses mean?
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    Comments Requested - Items set as Comments Requested will be open to the community for feedback and votes.
    Under consideration - Idea has been forwarded to appropriate business team who is determining feasibility.
    More information needed - More information is needed before our Product Management team can take this forward, please review the comments left by the team.
    Duplicate - Ideas in this status have already been submitted in some form or another. We will link these items over to the other idea so you can review the status or track the progress there.
    Already exists - This is available in the product. 
    Future possibility - Idea is a good one but not something we can include in a near-term product or software release.
    Accepted - Idea has been accepted and has been taken forward for implementation, check back soon for updates.
    Not right now - We like the idea but just not for right now, we will revisit it in the future.
    Implemented - You asked for it, we did it!
    My idea has been accepted. How long will it take to be implemented?
    Sadly, we will not be able to provide dates for the implementation of any accepted ideas within the community due to the number of factors involved. Please be patient and let us make sure it is completely ready before we make it available.
    How will I know if an idea has been implemented?
    You can track the status of your ideas as your ideas are sent to the people here at Skype who can make them happen and you will see the status of your idea is updated. We will be telling you if the idea is something we are working on now or would like to do in the future, or if it’s something that is not feasible for us at this time. To ensure you don’t miss any updates select “Subscribe” from the “Idea Options” menu when viewing your idea.
    What ideas have been implemented so far?
    You can check the "Accepted and Implemented ideas" topic which we will post once the first idea got implemented.
    Can I edit or delete my ideas comments?
    No, you can't. Be sure to check your spelling and preview your comment before you post it; you can't edit a comment once it's posted.
    Who moderates/ manages the ideas board and in what frequency?
    The community team is monitoring the board on the daily basis and product managers will come in on a bi-weekly basis to update statuses of the ideas and post their comments.
    If Skype decides not to pursue my idea, will you tell me why?
    We do not always provide the reasons for our decisions regarding ideas submitted for review but will strive to provide an explanation where possible.
    If I am not comfortable submitting my idea over the Internet, is there another way I can do so?
    No. Unfortunately we are only collecting ideas using the idea board at this time.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

    Wait!! If you about to post a reply to this thread this post is for you!
    You guys who have posted obviously have not read the first sentence of the long OP, let alone the whole thing.
    This is the wrong place.
    Post them here which is formatted for handling requests:
    http://community.skype.com/t5/Windows-desktop-client-Ideas/idb-p/Windows_Ideas
    If you are asking questions about skype issues this thread is really the wrong place lol. Getting an answer to yoru question will require a little effort on your part.
    First go here:
    https://support.skype.com/en/
    Read through that page, if you want to narrow it down and search, use the search.
    Since the search targets all skype forums, include which OS you are on.
    However since you all are probably on windows, click this link and use search or browse topics.
    Do not post a new thread without using search. Look for forum topics marked as [Solved]. Doing otherwise spams the forum and is globally known as inappropriate and poor forum etiquette.
    http://community.skype.com/t5/Windows-desktop-client/bd-p/Windows
    Thank you

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